Connect with us

E-Business

4 Email Etiquette Rules Most People Ignore

Published

on

Kindly share this post

By Damilola Ojo

Sending emails have rules of etiquette to guide the action. These rules of etiquette are more or less guidelines that help avoid mistakes and misunderstandings when sending emails (especially business emails).

Jumia Travel, the leading online travel agency, shares 4 email etiquette rules most people ignore.

Taking Another Look Before Sending a Message

The rule basically goes along the line of ‘send once, look twice’. This is to avoid accidentally sending embarrassing emails that you won’t be able to take back, once it’s been sent out.

Avoid sending emails the minute you are done drafting them; allow some minutes of rest for every of your email messages after you’re done drafting them,  then look over them once more just before you click send.

Additionally, if your email software has an unsend feature (for example, Gmail has an unsend feature), you can enable the unsend feature to give you a couple of minutes to undo your sending of a message, in the event of an error or omission.

Cleaning Up Emails Before Forwarding Them

Nobody likes to read cumbersome emails, we all like it neat, brief and straight to the point. To ensure that your emails are clean before forwarding them, make sure you remove all addresses from the email before forwarding it (except the addresses are essential to the email you are forwarding); clean up the unnecessary characters and messed up lines from the email body (email cleanup utilities can help with this); and clean up the subject of the email to suit what you desire or you can leave it as is, if that is what is prefered.

Letting People Know Their Emails Have Been Received

Email softwares are not Whatsapp, where you can easily know when a message that you have sent has been read by the recipient. It is, therefore, courteous for the recipient of a message to send a reply back to the sender indicating that the message has been received. This email can be referred to as an ‘acknowledgment email’. Even if you don’t intend to reply the email yet, it is best to send an acknowledgment email in the interim, pending when you will reply the email. In addition, to avoid forgetting about replying the email once an acknowledgment email has been sent, you can mark the email as unread and star it, so it will act as a kind of reminder for you to attend to the email.

Keeping Emails Short

When drafting and sending emails, some people forget that it’s an email and proceed to draft and send epistles. This should not be so. Long emails can be intimidating, and long sequence of paragraphs with long run-on sentences can be cumbersome and discouraging for many to read. Keep your emails as short as possible, and this can be done by being brief and straight to the point with your messages. If you think something longer will be appropriate, it is best to call the person and have a phone discussion instead. You can later highlight the key points of your discussion in an email and send to the person for confirmation.Personal emails can be more superfluous but business emails should typically be succinct. You can keep your emails short by breaking your message into bullet points and ensuring each point captures the essence or summary of any action you want taken. Also, be sure to avoid treating many subjects within one mail, treat one subject per mail and avoid lumping it all together.

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

E-Business

NITDA, NIMC Partner for Seamless Data Exchange Capabilities

Published

on

Kindly share this post

National Information Technology Development Agency (NITDA) and the National Identity Management Commission (NIMC) have announced a collaboration on National Public Key Infrastructure (PKI) and Digital Public Infrastructure (DPI) to enhance synergy between digital identity, payment ecosystems and secure seamless data exchange capabilities for Nigeria.

NITDA, NIMC Partner for Seamless Data Exchange Capabilities

l-r: Kashifu Inuwa, Director General of NITDA, and Bisoye Coker-Odusote,  Director General of NIMC, during the meeting at the NIMC headquarters in Abuja..

NITDA, which made the announcement on its X handle, said that the collaboration was to further strengthen Nigeria’s digital economy in line with President Bola Tinubu’s Renewed Hope Agenda,

During the meeting, Kashifu Inuwa, director general of NITDA, and Bisoye Coker-Odusote, director general of NIMC, with some management staff of both organisations, discussed various initiatives, which include building DPI stacks for a secured and seamless data exchange and forming partnerships to transform the national identity system.

This collaboration also aims to harness the potential of the innovative ecosystem and emphasise the use of public-key infrastructure (PKI) to drive digital transformation in Nigeria.

To ensure a smooth implementation, a 12-man committee was set up.

This committee will play a crucial role in kickstarting and harmonising the initiatives and is expected to deliver a comprehensive implementation report within the next 4 weeks.

 

 


Kindly share this post
Continue Reading

E-Business

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

Published

on

Kindly share this post

Noble Ajuonu, head, Sydani Technologies Ltd., has urged the Federal Government to harmonise National Identification Number (NIN) and Bank Verification Number (BVN) to tackle crimes and insecurity in the country.

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

Ajuonu made the call at a media roundtable, organised by Sydani Group in Abuja.

The News Agency of Nigeria (NAN) reports that the roundtable focuses on driving sustainability through a comprehensive analysis of Nigeria’s key development areas.

Ajuonu said that Nigeria could overcome its security challenges and pave the way for a safer, more secure future for all Nigerians by embracing technology and implementing practical solutions,

“We need to harmonise data, prioritise seamless integration of databases like NIN, BVN, and security agency records, establish clear protocols for data sharing and access, with robust safeguards against misuse,’’ expert said.

According to him, the unified data pool will empower intelligence gathering and targeted operations.

He also called for investments in smart surveillance, intelligent video analytics software, training of personnel in data analysis, interpretation of data in real-time to combat crimes.

“There is need to implement a legal framework for call interception in criminal investigations, with strict oversight to prevent abuse, encourage community cohesion, training of tech savvy security personnel with tech-enabled tools.’’

Ajuonu also urged the government to address infrastructure deficit in technology, saying that technology was all encompassing to address insecurity.

“According to the National Identity Management Commission (NIMC), as of December 2023, only 104.2 million Nigerians had been enrolled for the National Identity Number (NIN).’’

Ajuonu added that over 122.2 million citizens left uncaptured for NIN were people in rural areas where enrolment centres, digital services were limited.

“Most crimes are being perpetuated from rural communities and this lack of comprehensive identification creates a gap where elements not captured in the national database can constitute public nuisance, crimes.

“There is the inadequacy in the integration of NIN, BVN and Voters Identification Number (VIN).

“Advanced call interception and analysis tools, used successfully in other countries, could provide invaluable insights into criminal networks and operations but infrastructure is lacking,’’ he said.

Also, Mr Godfrey Petgrave, the Agricultural Expert, Sydani Group, called for empowerment of smallholder farmers with access to finance and training to enhance productivity.

According to Petgrave, Nigeria requires policy reform and institutional strengthening to improve agricultural practices and embrace digital agriculture solutions to address food insecurity.

Mr Akolade Jimoh, another expert of the group on health, advocated for expanded community-based health insurance programmes for rural and underserved areas.

Jimoh added that the country needed to encourage Public Private Partnership to revolutionise products design and quality improvement on health services.


Kindly share this post
Continue Reading

E-Business

Konga launches Infinix Brand Week with Incredible Deals

Published

on

Kindly share this post

Konga, Nigeria’s leading composite e-commerce group, is thrilled to announce the launch of amazing deals at its Infinix Brand Week. Infinix, a leading global smartphone brand known for its innovative products and cutting-edge technology promises exclusive discounts and special offers on select smartphones, marking an exciting milestone in the realm of online shopping.

Shoppers can expect nothing short of extraordinary deals on a wide range of Infinix products, all available exclusively on the Konga online platform. With discounts of up to 30% off, this partnership between Konga and Infinix aims to redefine the shopping experience for tech enthusiasts across Nigeria.

Konga Brand Week has become synonymous with excitement and unbeatable deals, and this year’s edition is no exception. In addition to exclusive discounts on Infinix smartphones, shoppers can explore a diverse array of products across various categories, including electronics, fashion, home essentials, and more.

“At Konga, we are dedicated to providing our customers with the best shopping experience possible,” said Rita Ohaedoghasi, VP Marketing at Konga. “The Infinix Week during Konga Brand Week allows us to continue delivering on that promise by offering incredible discounts and special offers on some of the most sought-after smartphones in the market.”

To stay updated on the latest developments and exclusive deals during Konga Brand Week, shoppers are encouraged to connect with Konga across all platforms, including social media and the Konga website. Don’t miss out on this opportunity to score big savings and elevate your tech game with Infinix and Konga.


Kindly share this post
Continue Reading

Trending