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9mobile Explains Service Disruptions

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‎The management of 9mobile has provided a reason why some subscribers are experiencing disruption in services.

Emerging Markets Telecommunication Services Ltd., EMTS, trading as 9mobile, announced a network outage in one of its data centres as the reason for the service disruption.

In a statement signed by Ibrahim Dikko, one of its vice presidents, 9mobile said “subscribers may experience some disruption with voice, SMS and data services due to this technical issue,”

Mr. Dikko said the firm’s “technical teams are currently working assiduously to resolve the issue within the shortest possible time.

“We sincerely apologise for any inconvenience this may have caused our subscribers and we thank them for their patience and understanding.”

9mobile, which used to be Etisalat Nigeria, rebranded, after the parent Etisalat global firm pulled out following a financial crisis.

The telecoms firm has millions of subscribers in Nigeria.

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world.

So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Telecom

NCC Rejects Telcos Plea to Hike Tariffs

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Prof Umar Garba Danbatta, executive vice chairman and CEO, NCC

Nigerian Communications Commission (NCC) has refused to grant telecom operators in the country permission to increase on calls and data, to protect many people from being deprived of access to communications.

 

Prof Umar Garba Danbatta, executive vice chairman and CEO, NCC, who stated this in Abuja, said that although Nigeria has one of the lowest telecom tariffs in the world, calls for tariff hike by operators were unnecessary.

 

“We will continue to look at the regime of fees being charged by services providers; I am talking on voice services, SMS or data service, to ensure these rates are consistent with global best practices as Nigeria cannot live in isolation.

 

“From time to time, we do benchmarking, so that Nigeria will not be in the forefront of charging very high prices as well as ensure that the mobile operators are not charging amounts that are unrealistic, which will make them lose their business,” he explained.

 

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Telecom

True innovation-led business transformation starts in the cloud- SAP

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By peter oluka

No matter your industry sector or geographic location, all businesses today have one overriding thing in common: to be successful and sustainable you must be digital.

While the rewards of moving a business towards digital are considerable, the initial transition can be challenging.

Innovation requires the ability for businesses to collect, manage, analyse and leverage data of all types, to extend and connect to business networks, and to innovate new edge scenarios to allow the business to continuously adapt and advance.

Regardless of size, shape or location, companies also need the ability to build and extend applications for every department and every role quickly, easily, and economically.

The only way to do this is by leveraging a powerful cloud platform: solving individual business problems, empowering employees, and engaging customers requires a scalable accessible platform with real-time computing capabilities that can future proof the business and unlock the ROI of technology investment.

In a recent study commissioned by SAP Hybris and conducted by Forrester Consulting, enterprises using SAP Hybris Marketing Cloud saw net-new revenues rise by an average of $10.1 million over three years and 306% increases in ROI.

Hyper-connectivity demands scalable, reliable solutions

Speaking during a press conference in Lagos, Thursday, Pedro Guerreiro, managing director, SAP, West Africa, described a cloud platform as enables companies to achieve business agility, create a truly integrated and optimized enterprise, and accelerate digital transformation across the business – all without the requirement of maintaining or investing in on-premises infrastructure.

“In today’s hyper-connected world, this is particularly important: by 2020 there will be more than 2.5 billion connected people on social networks alone. For businesses who want to handle billions of different types of connections at once, a scalable, efficient and reliable solution is critical,” said Guerreiro, who doubles as head of Energy & Natural Resources, SAP Africa.

He reiterated the urgent need for businesses to modernise their technology infrastructure. “At the centre of all modern business infrastructure is data: the ability to transport data from devices on the edge of the organisational network to the heart of the business – the enterprise core – is an essential step to companies realising the business benefits of their technology”.

“Businesses need a powerful cloud platform at the heart of the enterprise, one that can consolidate data across heterogeneous system landscapes and infrastructures,” he said.

African enterprises driving wholesale cloud adoption

He said that local businesses are constantly challenged to improve their operations and transform to keep pace with rapidly changing customer expectations.

“To do this, they need intelligent systems that eliminate redundant tasks while providing real-time analytical insights that can give business leaders predictive capabilities.

“And as technology hastens the pace of change, businesses will increasingly need enterprise systems that provide access to the latest technologies while giving the business the agility and flexibility they need to constantly adapt to changing conditions.

The leading edge of enterprise cloud

“SAP S/4HANA Cloud is the intelligent, NextGen cloud ERP that takes enterprises into the digital age. Giving companies access to global best practices and innovation, SAP S/4HANA Cloud delivers immediate and continuous business value with the ability to scale and adjust to future needs.

“Built on the SAP Cloud Platform, it provides companies with an agile, low-cost and scalable solution that helps optimise finance processes, cash flow management, supply chain management, real-time insights, and an end-to-end view of the performance of the entire enterprise. That is why SAP is the fastest growing enterprise cloud company at scale, with more than 110 million users trading more than $820 billion.

“Cloud will have an impact on all businesses regardless of their location, size or nature. Organisations need to embrace innovation to remain relevant. And in a modern, constantly-evolving business environment, the only way to do this is by building a future-proof business on the best cloud platform.

“As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.

“SAP applications and services enable more than 345,000 business and public sector customers to operate profitably, adapt continuously, and grow sustainably.

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Telecom

Reps to Investigate Pullout of Etisalat from Nigeria

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The House of Representatives has mandated its Committee on Telecommunications to investigate and ascertain the circumstances which led to the withdrawal of Etisalat so as to protect Nigerian subscribers’ interest.

This was sequel to a motion by Rep. Saheed Akinade-Fijabi (Oyo-APC) yesterday in Abuja.

Moving the motion, Akinade-Fijabi expressed worry that the inability of the Etisalat to meet its debt servicing obligations with 13 banks forced its foreign shareholders out of the firm.

He said the company was eventually taken over by the banks.

Akinade-Fijabi explained that the take-over was against the letters and spirit of the Nigerian Communications Act.

“The take-over of Etisalat which was renamed 9mobile by the banks is a clear violation of section 38(1) of the Nigerian Communications Act 2003.

“The Act provides that the grant of a licence shall be personal to the licensee and the licence shall not be operated by, assigned, sub-licensed or transferred to any other party.

“The Act further states that the licence could only be transferred if there is prior written approval by the community.’’

According to the lawmaker, Etisalat Nigeria paid almost half of the initial loan amounting to about N504 million dollars.

“Etisalat Nigeria obtained a loan of 1.2 billion dollars (N377.7billion) in 2013 from 13 Nigerian banks, with a foreign guaranteed bond to finance a major network rehabilitation, upgrade and expansion of its operational base in Nigeria.

“The company so far paid about half of the initial loan amounting to about 504 million dollars but it had reneged on its debt servicing obligations after the interventions of the Nigerian Communications Commission (NCC) and the CBN to restructure the loan and new repayment deadline.”

The motion was unanimously adopted by members when it was put to a voice vote by the Deputy Speaker, Mr Yussuff Lasun.

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