Connect with us

Logistics

Air Peace to Blacklist Violent Passengers

Published

on

Nigerian carrier, Air Peace, says it will henceforth penalise violent passengers especially those who attack guests, their staff or involved in the destruction of company’s facilities.

The airline’s spokesman, Chris Iwarah, said in a statement yesterday that the airline took the decision after a passenger who flew into a rage and destroyed its check-in system at the Murtala Muhammed Airport in Lagos on Tuesday was blacklisted.

Iwarah said the airline had already dispatched a letter to the unnamed passenger informing him of the ban.

He said the company was also reviewing 14 similar cases to check the growing trend of attacks and violence by air travellers.

Iwarah said: “During the check-in formalities of our Lagos-Abuja Flight P47128 at the GAT on May 15, an impatient passenger standing in the queue suddenly flew into a rage and destroyed one of our computers.

“The unruly passenger claimed he destroyed the check-in system because the process was too slow.

“We were, therefore, compelled by the need to guarantee the safety of members of the flying public and our staff to blacklist the passenger.

“It is also to signal our resolve to henceforth penalise violent conduct towards our valued guests and staff as well as view unwarranted destruction of our facilities very seriously.

“We are currently reviewing about 14 similar cases to determine the appropriate action to take.”

According to him, some Air Peace staff have frequently been attacked by aggrieved passengers at the slightest excuse while facilities costing costing huge sums have also been destroyed in the process.

“This easy resort to violence by unruly passengers often results in flight disruptions, delays and frustrates our resolve to deliver the best flight experience to the flying public.

“This trend poses a grave danger to the lives of our esteemed guests and staff, and such unruly passengers are no longer welcome on any of our flights,” Iwarah said.

He added that the airline would continue to take all reasonable steps within its capacity to check violent conduct by passengers.

Iwarah also urged the regulatory authorities and security agencies to take a tough stand against this trend to ensure that the safety of law-abiding travelers and aviation staff was not compromised.

“We affirm that a vast majority of our valued guests show understanding and cooperate with us and we are sincerely grateful for their support, patronage and loyalty.

“We solicit their support in checking the unfortunate violent behaviour of the handful of persons who often seek to frustrate our determination to provide quality flight services in a safe atmosphere.

“We have active online and physical channels through which members of the flying public can let us know their grievances with a view to addressing them.

“We appeal to them to consider this a better option than a resort to violence and self-help,” the airline said.

Continue Reading
Advertisement
Comments

Logistics

Nigeria to Earn N3.63B From Domestic Tourism By End of 2018, Hospitality Report Says

Published

on

L-R: Christian Iwarah, Corporate Communications Manager - Air Peace; Muda Yusuf, DG, LCCI; Ikechi Uko, Founder & Publisher - Akwaaba Travel Market; Omolara Adagunodo, MD - Jumia Travel Nigeria; Chris Odor, GM - Westwood Hotel; Olukayode Kolawole, Head of PR - Jumia Nigeria at the launch of the 3rd edition of the Nigeria Hospitality Report in Lagos.

Nigerian domestic tourism sector is expected to contribute N3.63 billion to the country’s GDP by the end of 2018.

 

This was contained in a 2018 Nigeria hospitality report released on Tuesday by Jumia Travel.

 

 

According to the report number of international arrivals in the country and employments generated by the sector are expected to grow by 1.5% and 3.4% respectively by end of year, that is 1.8 million international arrivals and 3.4 million jobs.

 

Omolara Adagunodo, managing director, Jumia Travel Nigeria, stated this while overviewing the content of the 2018 Nigeria hospitality report at a press conference in Lagos.

 

The report also provided insight on the two main components of domestic travel: leisure and business travel, and both grew at 2.7% and 2.8%, that is 1.98 billion and 1.92 billion contributions respectively to domestic earnings in 2017.

 

Ikechi Uko, Founder Akwaaba Travel Market and Tourism expert, commended Jumia Travel effort in compiling the report, said “the data and figures featured in the report can massively expand the footprint of the Nigeria travel industry and take it to the next level.”

 

While announcing that Nigeria will soon subscribe to the Tourism Satellite Account (TSA), which is the internationally recognized standard statistical framework for the economic measurement of tourism, Uko urged stakeholders within the sector to support and rely on the data in reports such as Jumia Travel’s.

 

 

Uko also decried the challenges plaguing the sector, as identified in the report, such as insufficient flights.

 

He said: “the number of flight pairs in Nigeria is very low. Lagos and Abuja are already saturated because almost all airlines want to fly there.

 

“As such, we need more flights to cut across the country because the travel industry cannot grow without a functional air transport network.”

 

 

The Nigeria Hospitality Report from the stables of Jumia Travel is fast becoming a primary source of data for the experts and stakeholders in the travel industry as it offers a profound and holistic insight into the industry that accounted for 1.9% of total GDP as a direct contribution, and 5.1% as a total contribution to GDP.

 

 

In monetary terms, the sector contributed approximately N2.3 billion to the GDP as a direct contribution, and N6.2 billion as a total contribution to the GDP.

 

 

 

 

 

 

Continue Reading

Logistics

Turkish Airlines Signs Global Agreement with American Express Global Business Travel

Published

on

Turkish Airlines signed a significant deal with American Express Global Business Travel (Amex GBT), one of the world’s leading agencies for corporate travel.

This agreement which was signed by Turkish Airlines Chairman of the Board and the Executive Committee, M. İlker Aycı, and Amex GBT’s Board Chairman, Greg O’Hara, highlights the expansion of Turkish Airlines’ existing collaboration with AMEX to a global partnership.

The global carrier in addition to other regions has added the South American region, to the new joint service area with Amex GBT.

Turkish Airlines will become one of the airlines to be supported by Amex GBT at the top level, within the scope of this expanded agreement.

The agreement is aimed at determining a common strategy on a global level and increasing the cooperation between the managements of both parts at all levels.

Another goal at this point is to increase the cooperation in product development and sales for “Marine & Offshore”, “Travel and Lifestyle Services” (TLS), and “Meeting & Events” segments.

Other objectives include: promotion of Turkish Airlines’ brand awareness and perception within Amex GBT organization, as well as top level participation in all global events organized by Amex GBT, increasing the visibility of Turkish Airlines in Amex GBT’s communication channels, acquiring new corporate customers through the joint data analysis studies, and also the promotion of sales activities are all the other subjects to be improved within this new business partnership.

Commenting on the agreement M. İlker Aycı, Turkish Airlines Chairman of the Board and the Executive Committee said; “As Turkish Airlines, we are very pleased to enter such an important business partnership with Amex GBT.

With this new agreement, which was existed on a regional scale and now expanded to global, we aim to increase our market share also in the corporate travel segment and to be the most preferred airline for all business travellers worldwide.”

Amex GBT, considered as one of the largest global agencies in the sector, has more than 100 years of experience in corporate travel.

The global agency, which aims to make the business travels much easier, productive and less stressful, both in terms of suppliers and travelers, serves in nearly 140 countries around the world, with 12,000 employees, to 8,000 customers.

Continue Reading

Logistics

Air Peace operates first all-female flights Crew

Published

on

Air Peace has said it will commence four-sector flights on the Lagos-Abuja, Abuja-Owerri, Owerri-Abuja and Abuja-Lagos routes with an historic all female flight and cabin crew members on Thursday.

 

Mr Chris Iwarah, Corporate Communications Manager, Air Peace, announced this in a statement  on Wednesday in Lagos.

 

Iwarah said the development was coming days after Air Peace gave command to Mrs Sinmisola Ajibola, who made history as the airline’s first female captain, who was decorated with her new rank by the airline’s Chairman, Mr Allen Onyema.

 

He noted that the flight was planned in honour of Ajibola’s achievement, a testament to Air Peace’s avowed commitment to gender equality and promotion of Nigerian women in aviation.

 

“Although women occupy most of Air Peace’s top positions, Ajibola’s elevation is a great milestone in our effort to build the capacity of women in the cockpit.

 

“Ajibola, who will be in command of the four-leg flight, will be assisted in the cockpit by Senior First Officer, Quincy Owen,” Iwarah said.

 

According to him, the all-female crew flight, scheduled to take off from the General Aviation Terminal (GAT) of the Murtala Muhammed International Airport, Lagos at 1.10 p.m. is estimated to arrive to a water salute at the Nnamdi Azikiwe International Airport, Abuja at 2.20 p.m.

 

Ethiopian Airlines had on Dec. 16, 2017 operated its first all female flight from Addis Ababa to Nigeria.

 

The Boeing 777 aircraft, which was piloted by Amsale Gualu, landed at the Murtala Muhammed International Airport, Lagos, at 1.16 p.m. to the admiration of aviation stakeholders and other dignitaries.

Continue Reading

Trending

Copyright © 2017 Communication Week Media Limited.