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Airfrance KLM Partners Jumia Nigeria To Reward Passengers

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By peter oluka

Determined to give customers additional value for their money, Jumia Nigeria and AirFrance KLM have announced a unique partnership to reward Nigerian-based flyers registered with the airline’s Flying Blue loyalty programme.

The Flying Blue initiative which is tailored to give additional benefits to customers will also expose them to over 1,000,000 product assortment on Africa’s largest online store, Jumia.

Usually when Air France KLM Flying Blue members earn miles, accumulated miles can be used to pay for tickets, upgrades, hotel stays, and excess baggage allowance. However, with this new partnerships, miles can now be used to purchase items on Jumia Nigeria website.

This seamless process requires AirFrance KLM Flying Blue members to visit www.flyingblue.com then – spend miles – blue store – leisure – shopping voucher to retrieve their vouchers. The vouchers are of 3 values, each indicating the cash value and miles value. Members can buy the voucher of their choice and have the miles deducted from their Flying Blue account. An email will be sent to them with an online shopping code for jumia.com.ng.

Alternatively, members can also combine the value of the voucher with cash to pay for the item of their choice. Members who have insufficient miles for an airline award or who have miles expiring soon can convert these miles into vouchers to shop on Jumia.com.ng.

In a statement by Juliet Anammah, the CEO of Jumia Nigeria, she stated that “Jumia is proud to unveil a driving partnership with AirFrance KLM airlines to reiterate its commitment to customers. This collaboration will create unparalleled opportunities for the passengers and also allow customers to enjoy the convenience and wide selection available through shopping online with Jumia.”

“Air France and KLM continue to pursue new ways of adding value to our customers. At different occasions, when customers provide us with feedback on how to make the customer loyalty program flying blue more attractive, the question often asked is if it would be possible to use flying blue miles on more products, especially products customers need in their day to day life. As we like to listen to our customers and try as much as possible to improve on the services we offer, we decided to look for a partner to turn this dream into a reality. Today we are happy to announce that we are joining forces with the biggest online retailer in Nigeria – Jumia! “Arthur Dieffenthaler, commercial director, Air France KLM, Nigeria & Ghana.

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FAAN Begins Palliative Repairs on Enugu Runway

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The Federal Airports Authority of Nigeria has notified air travelers and the general public that with effect from Thursday 14th December, 2017, palliative repair work will be embarked on the Runway of Akanu Ibiam International Airport, Enugu.

 

 

The first phase of the repair work will commence on the 14th to 21st December 2017, while the second phase will be from the 27th December 2017, to 4th January, 2018.

 

 

There will be skeletal operations at the airport while the work is ongoing as the Runway will open for operations from 0700 hours local time till 1500 hours local time on the proposed dates.

 

 

This is to enable the contractor have ample day-light working hours in order to obtain stable and even Runway surface, while also completing the work within the stipulated timeframe.

 

 

In line with Standards And Recommended Practices, the Authority has requested the Nigerian Airspace Management Agency (NAMA) to issue a Notice To Air Men (NOTAM) in this regard.

 

“We apologize for any inconvenience this action might cause our high esteemed customers.”

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FAAN Launches Reviewed Service Charter, Receives Commendations

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FAAN Launches Reviewed Service Charter, Receives Commendations

By peter oluka

The Federal Airports Authority of Nigeria has reviewed and launched its service charter.

At an event held in Lagos, Wednesday, to formally launch the charter, the Managing Director of the Authority, who was represented by the Authority’s Director of Engineering Services, Engineer Nurudeen Daura stated that FAAN is a customer-centric  organization and is totally committed to delivering quality services to her esteemed customers.

He described the service charter as a service level agreement that ensures that standards are upheld and sustained, whilst providing an opportunity to our customers to report any service failure within the value chain.

Appreciating the Servicom office both at the Presidential and organizational level for a job well done, he charged all stakeholders to make conscious effort at studying, imbibing and implementing the areas pertaining to their respective responsibilities.

The event climaxed with the presentation/launching of the charter by the Head of the Presidential Servicom Office, Mrs. Nnenna Akaji Emele, who paid glowing tributes to the dedication and commitment of the FAAN Servicom team towards ensuring a successful completion of the task.

She enjoined other agencies to emulate FAAN and deliver their Charters too, as required by the provisions of the law setting up Servicom.

In attendance at the event were the Authority’s Directors of Commercial & Business Development, Sadiku Rafindadi, Airport Operations, Rabiu Yadudu, Human Resources & Administration, Honorious Anozie, Finance & Accounts, Nike Aboderin, Company Secretary/Legal Adviser, Clifford Omozhegian, General Managers from the Authority and Airport Manager, MMA.

Also in attendance were Servicom Nodal Officers from NAMA, NCAA, AIB, NIMET, NIWA, NRC, NPA, Heads of Government Agencies, Representatives of Airlines and the banking community.

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Arik Air resumes Abuja-Calabar, Abuja-Uyo routes

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Arik Air, Nigeria’s largest carrier is increasing its capacity ahead of Christmas and New Year celebrations to enable customers celebrate the festive season with family and friends.

 

The capacity increase which will boost Arik Air’s key domestic routes, especially in the South East and South South zones, takes effect from December 15, 2017 and runs through January 14, 2018.

 

Speaking on the new schedule, Captain Roy Ilegbodu, Chief Executive Officer Arik Air, said “We are aware that many Nigerians are looking forward to the opportunity of celebrating the festive season with their loved ones across the country.

 

“As a caring airline, we have put measures in place to fly customers to their respective destinations during this festive season”.

 

The main highlights of the new schedule are the resumption of Abuja-Calabar and Abuja-Uyo routes which were suspended earlier in the year.

 

Arik Air will be flying daily from Abuja to Uyo and five times a week from Abuja-Calabar.

 

Similarly, the airline has increased the frequency between Lagos-Calabar, Lagos-Uyo, Lagos-Enugu, Lagos-Owerri, Abuja-Enugu to daily while Lagos-Asaba will operate five times weekly during the period.

 

Customers using Arik Air on the Lagos-Port Harcourt route now have an early morning (7:00 am) departure out of Port Harcourt and late evening (5:00 pm) flight out of Lagos.

Arik Air is West and Central Africa’s largest carrier.

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