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Airfrance KLM Partners Jumia Nigeria To Reward Passengers

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By peter oluka

Determined to give customers additional value for their money, Jumia Nigeria and AirFrance KLM have announced a unique partnership to reward Nigerian-based flyers registered with the airline’s Flying Blue loyalty programme.

The Flying Blue initiative which is tailored to give additional benefits to customers will also expose them to over 1,000,000 product assortment on Africa’s largest online store, Jumia.

Usually when Air France KLM Flying Blue members earn miles, accumulated miles can be used to pay for tickets, upgrades, hotel stays, and excess baggage allowance. However, with this new partnerships, miles can now be used to purchase items on Jumia Nigeria website.

This seamless process requires AirFrance KLM Flying Blue members to visit www.flyingblue.com then – spend miles – blue store – leisure – shopping voucher to retrieve their vouchers. The vouchers are of 3 values, each indicating the cash value and miles value. Members can buy the voucher of their choice and have the miles deducted from their Flying Blue account. An email will be sent to them with an online shopping code for jumia.com.ng.

Alternatively, members can also combine the value of the voucher with cash to pay for the item of their choice. Members who have insufficient miles for an airline award or who have miles expiring soon can convert these miles into vouchers to shop on Jumia.com.ng.

In a statement by Juliet Anammah, the CEO of Jumia Nigeria, she stated that “Jumia is proud to unveil a driving partnership with AirFrance KLM airlines to reiterate its commitment to customers. This collaboration will create unparalleled opportunities for the passengers and also allow customers to enjoy the convenience and wide selection available through shopping online with Jumia.”

“Air France and KLM continue to pursue new ways of adding value to our customers. At different occasions, when customers provide us with feedback on how to make the customer loyalty program flying blue more attractive, the question often asked is if it would be possible to use flying blue miles on more products, especially products customers need in their day to day life. As we like to listen to our customers and try as much as possible to improve on the services we offer, we decided to look for a partner to turn this dream into a reality. Today we are happy to announce that we are joining forces with the biggest online retailer in Nigeria – Jumia! “Arthur Dieffenthaler, commercial director, Air France KLM, Nigeria & Ghana.

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Nigerian-Canadian, Lola Kassim Appointed New GM for Uber West Africa

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Lola Kassim as its new general manager for West Africa

By peter oluka

Uber, Monday, announced, the appointment of Lola Kassim, a Nigerian-Canadian, as its new general manager for West Africa.

Most recently, Lola worked as a Management Consultant with McKinsey and Company where she led teams providing strategic business advice and implementing organizational and operational improvements in the energy, public, and financial services sectors in West and Southern Africa.

A seasoned professional with over 10 years of global experience working at senior private sector and government levels in Africa and Canada, Lola will be responsible for driving Uber’s overall strategy for West Africa, which includes improving reliability and service levels for uberX and creating additional value adds for driver-partners.

“I am immensely pleased to be joining Uber at a pivotal point in the company’s growth and expansion curve. My vision for West Africa, in particular, is to ensure that we are aligned with Uber’s overall objective of creating sustainable, alternative modes of mobility. In addition to creating value for driver-partners and riders, I will also be focused on ensuring that we continue to engage with our key stakeholders and relevant partners with a view to continued positive impact across West Africa.”

Speaking on Lola’s appointment, Alon Lits, general manager Sub-Saharan Africa, Uber said: “As a company that is deeply committed to diversity and inclusiveness, we are excited to have Lola join the team of other incredible women at Uber – who are pushing the envelope towards achieving the global vision of creating value for riders and driver-partners alike. In West Africa, Lola will be supported by a highly skilled and enthusiastic team covering Operations, Marketing, Communications, Legal and Policy. As we often say at Uber, we are #superpumped.”

Prior to joining Uber, Lola spent 3.5 years as a Management Consultant at McKinsey and Company. She also worked as a Governance Advisor with the Liberian Presidency through the

Africa Governance Initiative, supporting a unit driving delivery of Presidential infrastructure priorities. She began her career with the Canadian government where she served as Policy Advisor to senior officials and managed units developing policy, strategy, and business cases regarding socio-economic development programming for Canada’s Aboriginal communities and foreign policy.

A Nigerian-Canadian, Lola holds a Bachelor’s degree from Harvard University and an MSc from the London School of Economics where she was a Chevening Scholar.

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NIPOST to Begin Banking Services Soon

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The Nigeria Postal Service (NIPOST), will soon introduce agency banking services in its operation, according to Mr Godwill Magulike, district manager (Ilorin).

 

Magulike, said that the agency’s banking services would enable Nigerians to send money across the country and beyond, thereby complimenting its courier services.

 

He said that NIPOST had earlier introduced other products aimed at reviving the postal system, serving the people better and increasing patronage.

 

He listed the products as money order, electronic stamps and address verification, among others.

 

“We have come to an era in NIPOST where we have to re-examine the activities of postal service in line with modern technologies.

 

“We also try to showcase our new products in the market apart from our core posting responsibility.

 

“For instance, with the introduction of agency banking, people can easily send money to their loved ones, across the country.

 

“We target bringing out new potentials of the service to meet the present demands in the country.

 

“This effort requires strong collaboration with the private sector whose investment capital and expertise are crucial.

 

“We are indeed getting back on track as we are reinventing, embracing digitization, redefining our value proposition and developing new product services”, he said.

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Uber: Four Years of Changing Perspectives, Driving Economic Transformation in Africa

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Alon Lits, general manager for Uber Sub Saharan Africa

By Alon Lits

 

When Uber was first established in 2009 its mission was to help people everywhere get a ride, safely, quickly and at the push of a button.

 

Eight years later, that mission remains the same and Uber’s innovative, technology-driven business model is still fundamentally changing the way people think about meeting their transport needs.

For the past four years, Uber has been delivering this same level of transformation across sub-Saharan Africa (SSA) and with more than 1.8 million active riders using the app, Uber certainly has reason to celebrate its fourth anniversary on the continent this September.

 

And it’s not just Uber that has benefited from the stellar uptake of its convenient offering in Africa.

The SSA countries in which Uber now has a presence, and the citizens of those countries, are also reaping significant socio-economic rewards thanks to the transformation that the Uber approach has helped to drive.

At an economic level, these benefits take many forms. In many cities, the reliability, immediacy, and convenience that Uber offers to city residents and visitors is having the positive impact of helping to reduce congestion.

 

In most urban parts of sub-Saharan Africa, single occupant vehicles remain the biggest contributors to gridlock. But increasing numbers of city residents are recognising that Uber offers a cost effective way of sharing their daily commute with others, thereby reducing the total number of vehicles on the roads, while at the same time cutting down on the costly wear and tear that regular stop-start driving causes.

 

Repeat Uber usage in South Africa is a prime example of these shifting private transport perceptions. This month, almost 25 000 riders each used Uber more than 10 times a week, which points to the increasing adoption of this tech-driven solution, not just as a leisure transport option, but also for work and business purposes. This demonstrates that Uber is a true alternative to private car ownership.

 

Another significant benefit that Uber is delivering in sub-Saharan Africa is enabling and empowering economic opportunities and offering more choice. The steadily growing number of Uber driver-partners in countries across the region is testament to the appeal of the Uber business model.

 

That’s because it creates real opportunities for local entrepreneurs to create and enjoy the flexibility and enhanced earnings potential – for themselves and, ultimately, for individuals that many of them bring into their thriving and growing transport businesses.

 

And growing demand for trips across the sub-Saharan Africa region leads to a steadily growing need for drivers.

Currently more than 29 000 such driver-partners are taking advantage of the earnings generating opportunities delivered by the Uber app. Importantly, the Uber model allows these individuals to be as flexible as they need to be, which means that they are able to earn what they want, when they want to, either as a full-time entrepreneurs or to supplement other sources of income.

Uber investigates partnerships with businesses that bring benefits to drivers, such as the multiple vehicle financing programmes that have been made available to drivers across South Africa, Kenya and Nigeria, that reduce barriers to credit and capital.

 

The first partnership of this kind was implemented in South Africa with WesBank, offering existing drivers access to vehicles at preferential rates, with a view to establishing their own passenger transport business.

 

This unique model is based on driver ratings and earning potential, as opposed to the norm of credit checks. The model was successfully expanded across sub-Saharan Africa and is being tested in markets across EMEA.

Uber also invests heavily into supporting its driver-partners in their businesses through ongoing technological innovation as well as physical presences in the form of support hubs.

 

Apart from the existing Greenlight Hubs across SSA, five more of these state-of-the-art Greenlight Hubs were opened in Dar Es Salaam, Nairobi, Kampala, Kumasi and Lagos this year and, in addition to offering driver-partners technical and app support, they also offer information sessions and tailored workshops to driver-partners, focusing on training and skills development.

In a region of high unemployment and stagnating economic prospects, Uber’s business partnership approach provides an accessible means for entrepreneurs to not only supplement their own income, but also to become small business owners, thereby helping to improve the lives and futures of individuals, families and communities.

 

Importantly, Uber’s approach to shifting perspectives of how people in sub-Saharan Africa move around their cities is one of partnership with all stakeholders. Uber strives at all times to collaborate closely with local regulators to understand the challenges they are grappling with in their cities and then help them to develop workable and accessible solutions that benefit people and economies. It’s with this in mind that Uber has just launched Uber Movement in Johannesburg, a new website to help urban planners, city leaders, third parties and the public better understand the transportation needs of their cities.

 

This partnership approach has always been at the heart of the business because our global experience has shown us that multi-modal transport powered by technology is the best way to promote entrepreneurship, relieve pressure on infrastructure, and deliver safe and efficient transport that helps people connect with work, business and leisure opportunities.

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