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Call Masking: NCC Makes U Turn Blames SIM Box Operators

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Nigerian Communications Commission (NCC) has blamed SIM Box operators for persistent incidence of call masking in telecommunications system.

 

Call masking is a practice in which callers hide their true numbers when making calls, especially international calls, in order to evade the international call rates.

 

Mr. Efose Idehen, head, Compliance Monitoring and Enforcement, NCC, said in Lagos earlier this week that his team is currently monitoring persistent call masking after sanctions and warning on perceived culprits interconnect Clearing houses did not yield any result.

 

“We have identified SIM Box operators as being responsible for call masking currently going on in the industry,” he said.

 

He explained that the SIM Box operators route their calls through mobile network operators (MNOs) making it looks as if the calls are coming from the mobile operators.

 

He noted that the situation is made possible because of small difference between international call termination rate and national call termination rate.

 

Engr. Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), said that the twist in culpability of call masking have raised integrity issue on NCC, having sanctioned some operators for being behind call masking and thereafter identify another group when the problem did not stop.

 

“What this means is that there is need for proper investigation to be carried out before sanctions are melted out on operators. There is need for more consultation and stakeholders’ engagement before decisions on sanction are taken.

 

“I have said several times that sanctions do not solve problems. What has happened in this situation is that NCC may have sanctioned the right people in the wrong way, they need address this problem by identifying those really behind it, if international and national call termination rates are induce factor, it can be reviewed to address it,” he said.

 

Adebayo, described SIM Box operators as virtual operators licensed to provide value added services. “Their services are driven by technology through a small transit switching computer that enables them to trunk calls. They are everywhere in the industry.

 

It would be recalled that NCC in February this year suspended the operating licenses of some telecommunications operators for engaging in call masking.

 

The commission also issued warning letters to others it said were caught engaging in the practice.

 

A statement issued by Tony Ojobo, Director of Public Affairs, NCC, said the telecommunications regulatory agency had also begun the second phase of investigation on the involvement of digital mobile operators in masking activities.

“The NCC has recently been inundated with complaints from service providers and consumers regarding the high incidence of call masking, call refiling and SIM boxing,” the statement said.

 

“Generally, the practice complained of involves disguising international calls as local calls in order to profit from price differentials between international and local calls.

 

“Apart from the resultant loss of revenue by service providers, the practice also has some negative security implications. Following a painstaking investigation process, which included collaboration with the Office of the National Security Adviser and the Department of State Services, the commission has imposed a range of sanctions on licensees involved in the fraudulent practice.”

 


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Telecom

FG Plans EO to Criminalise Fiber Cable Damage Costing Telcos Billions

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Nigeria will criminalize the destruction of broadband fiber cables following repeated complaints by MTN Nigeria Communications Plc and other telecommunications companies that they are losing billions of naira, according to people familiar with the matter.

FG Plans EO to Criminalise Fiber Cable Damage Costing Telcos Billions

Federal ministry of works, which supervises federal road constructors, is finalizing the regulation that will be signed as an executive order by President Bola Tinubu, said the people, asking not to be identified as they weren’t authorized to comment.

While there are presently laws against vandalism, the authorities are aiming to regulate construction firms more closely.

The order will enforce stiff penalties on offenders, said the people, declining to provide more details or say when it will be signed.

“Telecom assets are critical backbone that supports the economy across sectors,” said Temitope Ajayi, a senior presidential aide, who noted that the Association of Telecommunications Companies (ATCON) has been demanding the classification for years.

New rules will provide “further assurance that the Nigerian government will protect their investments against vandals and criminal elements.”

The Nigerian Communications Commission (NCC) estimates that the sector will make up more than a fifth of the country’s gross domestic product by the end of 2027, up from 13.5% in the third quarter of last year.

The move will help alleviate pressure on the telecoms sector, which is facing increased operating costs and sales pressures from a sharp depreciation in the currency and a threefold increase in energy prices.

Repairs and revenue losses from damaged cables is estimated to have cost the sector almost 27 billion naira ($23 million) last year alone, documents seen by Bloomberg show.

MTN Nigeria, the biggest wireless operator in Africa’s most-populous nation, and Airtel Africa Plc bore the brunt of the costs, the documents show.

MTN suffered more than 6,000 cuts on its fiber cable last year, the documents show. On Feb. 28, a cut on its network in three different locations by a road construction firm, an oil serving company and someone burning rubbish in a manhole meant customers faced more than five hours of data and voice outages.

The operator relocated 2,500 kilometers (1,553 miles) of vulnerable fiber cables between 2022 and 2023, at a cost of more than 11 billion naira – enough to build 870 kilometers of new fiber lines to areas without coverage.

A presidential order on the matter would be welcomed, said Tony Izuagbe Emoekpere, president, Association of Telecommunications Companies of Nigeria.

“When it comes to communication infrastructure, they are destroyed at will, so we are eagerly awaiting the president’s order,” he said. “It would be a great boost to the industry, and it will also encourage investment.”

 

 


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Telegram Eyes 1Bn Users amidst Political Pressures

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Telegram, the messaging giant founded by Pavel Durov and headquartered in Dubai, anticipates hitting a remarkable milestone of one billion active monthly users within the next year.

Durov’s departure from Russia in 2014, prompted by governmental pressures to stifle opposition communities on his VK social media platform, underscores Telegram’s commitment to neutrality despite geopolitical challenges.

With 900 million active users currently, Telegram stands as a beacon of free speech in the digital realm, particularly influential in former Soviet Union republics and pivotal during conflicts like the Russia-Ukraine standoff.

Durov’s staunch advocacy for freedom of expression and opposition to censorship by tech giants like Apple and Google reinforces Telegram’s status as a neutral platform.

Opting for the UAE as its base, Durov cites its neutrality and openness as conducive to Telegram’s ethos, serving both opposition groups and governments alike while maintaining impartiality.

In Durov’s vision, the pursuit of freedom eclipses material gain, shaping Telegram’s trajectory as a bastion of digital liberation.

 

 


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NITDA, NIMC Announce Collaboration To Strengthen Digital Economy

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To further strengthen Nigeria’s digital economy in line with President Bola Ahmed Tinubu’s Renewed Hope Agenda, the National Information Technology Development Agency (NITDA) and National Identity Management Commission (NIMC) have announced a collaboration on National Public Key Infrastructure (PKI) and Digital Public Infrastructure (DPI) to enhance and create synergy between digital identity, payment ecosystem, and secure & seemless data exchange capabilities for Nigeria.

During the meeting between the Director-General of NITDA, Kashifu Inuwa Abdullahi, and Director General of NIMC, Engr. Bisoye Coker-Odusote, with some management staff of both organisations, they discussed various initiatives, which include building DPI stacks for a secured and seamless data exchange and forming partnerships to transform the national identity system.

This collaboration also aims to harness the potential of the innovative ecosystem and emphasise the use of Public Key Infrastructure (PKI) to drive digital transformation in Nigeria.

To ensure a smooth implementation, a 12-man committee was set up. This committee will play a crucial role in kickstarting and harmonising the initiatives. It is expected to deliver a comprehensive implementation report within the next 4 weeks


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