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e-Business Will Drive the Industry in the Future-Ibekwe

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Information and Communications Technology (ICT) development has constituted a restriction on one side to courier business but the same ICT is actually throwing up a major opportunity of the future for the industry. Mike Chukwuemeka Ibekwe, chief executive officer of Suvex Delivery Service and financial secretary, Association of Nigerian Courier Operators (Anco) disclosed this to Nigeria Communications Week in his office recently. Ibekwe says the real future of the industry in Nigeria is e-business which is already being practiced abroad where someone can stay in his bedroom and order what he wants from anywhere. In this process, Ibekwe says the shop doesn’t deliver these items but the courier. "That is the business of the future and that is what will determine or drive the industry in the future. That aspect of the market is grossly underdeveloped in Nigeria but time will come when the market in Nigeria will be e-driven", Ibekwe predicted.

To improve the services of the courier industry, Ibekwe says it will take the will power of the government to fast track action on the postal reform bill believing that once that bill is passed into law and the commission set up that the commission will then be able to define standard and ethics of the profession as well as measure operators and those that don’t measure up to those standards as he suggested, may be given a time frame either to measure up or fold up or join with some others. In addition, there is need for public enlightenment as Ibekwe expects that customers should also know what his or her rights are to courier service as well as recognize his responsibilities too.

Ibekwe emphasizes the need for training in the courier industry arguing that courier is a peculiar industry where there is no university or institution that offers courier as a course underlying the fact that the industry is vague to some extent. Therefore, to get the real quality and service according to Ibekwe, the industry has to come up with clear cut training programmes and packages, processes and procedures, standards and expectations which each organization will be involved in. Ibekwe says Suvex Delivey Service which provides domestic and international courier services, haulage, consultancy, in-house mail management has its own customized approach to doing business which the company does not compromise no matter what. He defines Suvex Courier as a company that observes honesty, integrity, character, relationship, value for money and respect for their customers as the core values of the organization especially this time around when there are a lot of sharp practices in the industry. "People don’t honour promises or honour their words but we go to any extent to keep our promise", Ibekwe said.

Ibekwe identifies the customer as the king and the reason for the existence of Suvex Delivery Service even as he says that it is a sacrilege for the organization to do anything against their clients and that the firm goes any mile to ensure customer satisfaction. Professional and efficient delivery of service within the budget of the customer is some of the selling points of the organization. Ibekwe believes it is one thing to deliver service and another for the service to fall within the budget of what the customer can afford.

He talks of Anco as a young organization that is still coming up compared to most of other trade groups. He says the biggest challenge in the organizations is trying to mobilize people who don’t believe in themselves not to talk of believing in an organization. Ibekwe says the truth of the matter is that the courier industry cannot get to its zenith without a proper organization and that that is what Anco is trying to do with the help and support of the Courier Regulatory Department (CRD). According to him, the association is looking forward particularly when the industry will be sanitized, when it will have a legal frame work that properly defines what should be and what shouldn’t. "You have an independent umpire there setting the standard and a professional organization that understands, believes and is willing to take all it has into the industry. We will then have a room to operate. That is the future we are looking at but right now Anco is using moral persuasion and every means possible to convince, mobilize, encourage and galvanize the multitude of people that are licensed to operate courier in the country," Ibekwe said.

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Ex-Israeli Minister Who Lived in Nigeria Accused of Spying

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Gonen Segev, former Israeli cabinet minister with a checkered history of attempted drug smuggling and credit-card fraud has been charged with spying for Iran.

 

Segev reportedly lived in Nigeria, where he first made contact with the Iranian Embassy in 2012, the Shin Bet internal security service said Monday.

Gonen Segev

Segev, who served as energy and infrastructure minister more than two decades ago, was arrested in May and charged last Friday with espionage and aiding the enemy in wartime.

 

He’s accused of providing Iran with information on Israel’s energy industry and security sites, as well as political and defense officials.

 

Most details of the indictment are under a gag order, Segev’s attorneys, Eli Zohar and Moshe Mazor, said in response to the charges.

 

The Shin Bet announcement “assigns the matters extreme severity while the indictment itself, whose details are under gag order, paint a different picture,” they said.

 

In recent years Segev lived in Nigeria, where he first made contact with the Iranian Embassy in 2012, according to the Shin Bet.

 

The ex-minister met with his handlers twice in Iran and later in other countries, and they gave him a system for encrypting messages, the agency said.

 

Israel regards Iran as its bitterest enemy because of its nuclear work, its ballistic missile program and its support for other enemies of the Jewish state. Iranian officials have referred multiple times to Israel’s annihilation.

 

Segev, a native-born Israeli, was elected to parliament in 1992 and served as a minister from 1995 to 1996.

 

He practiced medicine before entering politics, but had his license revoked after being jailed for trying to smuggle 32,000 Ecstasy tablets into Israel from the Netherlands, Israeli media reported.

 

He was also convicted of credit card fraud for falsely claiming his card had gone missing, then using it to withdraw money, media reported.

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FG Agency too Broke, Orders Staff to Pay for ID Cards

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The Centre for Satellite Technology Development, one of the centres under the National Space Research and Development Agency (NASRDA) has reportedly directed members of staff to personally fund the production of identity cards due to “paucity of funds”.

 

In a circular with ref number: CSTD/ADM/41, dated May 21, 2018, signed by Shuaibu A.O, Deputy Director Admin and Finance, on behalf of Dr. Spencer Onuh, Director of the centre, reads: “I am directed to inform all staff of CSTD that the centre is no longer in a good financial position to fund the production of Staff Identity Cards.

 

“In view of the above, all staff are advised to personally fund the cost production of their staff identity cards through AP&D (Admin) till further notice.

“This is for your information and strict compliance please.

“Thank you.”

 

Centre for Satellite Technology Development, has less than 500 staff member.

 

According to Gbenga Omole, a printer at the Area 10 shopping complex in Abuja: “It costs N200 to produce a plastic identity card, but if you want to produce up to 500 cards, then we can give you a discount.”

 

A staff of the centre who pleaded anonymity told our correspondent that the practice of staff sponsoring their identity cards production had been in practice for over two years now.

 

The staff said: “This has been in practice for a long time.

 

“I have even made my ID Card myself.

 

“It is unbelievable because the centre does not have to produce ID cards for all staff but only for promoted staff.”

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PTECSSAN Calls for call for Implementation of Executive Order on Local Contents

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Abdur-Raheem Adebayo Shittu, Minister of Communication

Private Telecommunication and Communications Senior Staff Association of Nigeria (PTECSSAN) has called for the implementation of the President’s Executive Order on local contents.

 

Oladapo Moses, president of PTECSSAN, made the call in an interview with the News Agency of Nigeria (NAN) in Lagos, alleging increase in number of foreigners working in Nigeria.

 

Moses noted that four months after the executive order was signed by President Muhammadu Buhari, there had been no blue print for its implementation.

 

NAN recalls that President Buhari signed the executive order on February 2 to improve local contents in science, engineering and technology components.

 

The order, among others, prohibits the Ministry of Interior from giving visas to foreign workers whose skills are readily available in Nigeria.

 

Moses claimed that since the order was signed, the number of expatriates whose expertise was available in the country had continued to increased.

 

He said that if the trend was allowed to continue, the plans of the current administration to create 740,000 in the country would fail.

 

He said: “The rate at which Ministries, Departments and Agencies grant expatriate quotas to foreign workers is worrisome.

 

“This is a direct abuse of the laws. Imagine an expatriate working in Nigeria as a Security Manager, Fleet Manager, Account Manager and Human Resource Manager. This is sad.”

 

According to him, telecommunication companies keep Nigerian workers as casual or outsource staff while their foreign counterparts, some of who are less qualified, are treated with full benefits.

 

He said: “This is against the laws as no Nigerian worker understudies the expatriates; rather the reverse is the case.

 

“We have companies with 30 per cent locals and 70 per cent foreigners as staff.”

 

Moses said it was wrong to believe that Nigerians in the telecommunication sector “still needed to learn forever, after over a decade of learning and teaching the supposed teachers”.

 

He said that some multi-nationals hid under redundancy policy to terminate employment of the indigenous workers only to bring in foreigners to take over their positions.

 

Moses added: “The result is that Nigerians lose their jobs to foreign workers.

 

“We urge the MDA’s to immediately work with all labour unions in the information sector to nip this development in the bud.”

 

The union leader lamented that the executive order has not been implemented and advised Nigerian telecommunication workers to wake up and be united to be able to tackle the challenge.

 

 

 

 

 

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