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BCX Is Redefining IT Solutions Adoption in Africa-McAlpine

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Ian McAlpine is the managing director for Business Connexion in Nigeria. He holds an MBA from Oxford Brooks University, an ITIL Foundation Certification, and an Institute of Marketing Management Diploma in Marketing Management. He has also completed the GIBS/UCS Senior Management Development Programme. McAlpine has been in the IT industry since 1998 and has gained a wealth of valuable experience in project management, client service management, business development, marketing, product development and procurement. Much of this experience has been at executive level and across various African territories; most recently, Ian served as Sales Director for multinational IT Services Company, where he was responsible for sales across the sub-Saharan region. He spoke to peter ugwu on the Company’s mission in Nigeria and other issues in the Nigerian and African IT market.

 

Business Connexion Mission in Nigeria
Our mission in Nigeria is to enrich communities by making the impossible possible, through technology.
We have a passion for making a difference in people’s lives and we thrive on making the seemingly impossible happen.
We do this by delivering exceptional value propositions to our stakeholder communities whether it is business communities, consumer communities, citizen communities or geographical communities.
The Business Connexion Group is an African based ICT company with over 7000 employees.
We operate in many countries in Africa. We have been in operation in Nigeria for over 5 years, employing more than 140 people and have made significance investment in empowering infrastructures.
We launched our locally hosted cloud offering a year ago and are delivering fully-functional, leading-edge cloud platforms and services into the Nigerian market and out of Nigeria.  

 
Plans for Small Scale Businesses
Nigeria has a well-established and sophisticated Enterprise market and a very large Small Medium Enterprise market that is well positioned to deliver value to their customers.
Lack of infrastructure and IT systems could be an inhibiter for growth. They require collaborative services; proper emailing, document management and seamless integrated communication.
We also believe that the market has quickly adopted the concept of cloud computing. The two offerings launched at the start of last year are Infrastructure as a Service (computing on demand) for storage, Disaster Recovery and enhancing capacity and Software as a Service.
The Cloud Service Broker model we have deployed allows for fully automated self-provisioning of services as well as an integrated payment gateway.

Cloud Computing Adoption in The Market
Looking at the measures we have adopted, the same level of security we provide for our large customers, we replicate that in other sectors.
This is not just in Nigeria; it is in the character of our Company to offer our customers the ultimate and authentic security, because that is how businesses’ confidence can grow. We are not providing the services from outside the shores of the country; we have made the investments in building the infrastructure in Nigeria.
We are taking a different approach. People sometimes question the security of Cloud offerings but, in many instances use the rudimentary email services provided by the likes Yahoomail, Gmail, etc., those emails are not hosted in Nigeria, rather in the cloud all over the world.
However, our offerings are ultimately indigenous. So, people are already used to it, but we are making a difference in the sense we have localized the cloud computing.

Plans for Data Centre
We are hosting the solution in a state of the art Tier III data centre located in Ikeja, Lagos. We are also able to offer colocation rackspace in the data centre for the hosting of private cloud infrastructure.

Business Connexion listed as a Gartner Cool Vendor for providing innovative IT solutions
Business Connexion has made the list of Gartner Cool Vendors in Emerging Markets Worldwide for 2013. This is for its innovative products and services relating to data, cloud services, software infrastructures, applications and outsourcing.
Each year Gartner, the world’s leading information technology research and advisory company identifies new Cool Vendors in key technology areas and publishes a series of research reports highlighting these innovative vendors and their products and services.
ICT businesses who transform the way businesses operate and get consumers to engage with technology are what Gartner calls Cool Vendor.  According to Gartner, “Cool Vendors in 2013 are exploiting the Nexus of Forces of cloud computing, social, mobile, and information to challenge long-held assumptions and significant investments in traditional ICT.
As Africa’s largest provider of data centre and customised cloud computing services, Business Connexion’s title as a Cool Vendor reinforces its services and innovations and the continued impact they have in Emerging Markets.
The Cool Vendors report was started in 2004, and has since profiled more than 1,800 Cool Vendors.

Focus On Africa
We believe in this market and have seen the future as bright. If you look at other markets, majority of them are established with relatively low growth rates.
Looking at Africa and the opportunities and growth rates, Business Connexion found them tremendous. Any company thinking of growing its businesses exponentially will think Africa. At the same time, our focus hangs on our motives for skills development in the markets.
Aside that, we are providing platforms that will stimulate new businesses and innovations. We believe that Africa will need to rapidly close the digital divide.
It is not about trying to catch up with the rest of the world, it is about being able to leapfrog ahead in a way that is dynamic, innovative and cost effective.
I believe that the driver for cloud will come from this requirement. Cloud allows you to be dynamic and accessible. Cloud allows you to function straightaway.
I think the focus on cloud is all about how it is an enabler, the potential in the economy and breaking of barriers.

Trends In The Nigerian Market
For us the shift is away from providing predominantly commodity based technology solutions. It is no longer about buying technology and negotiating on price alone, to having value based discussions about technology being an enabler for future growth.
When we talk to our customers, we talk less about a particular technology, but rather about business vale. When we see the opportunities in the market, we ask ourselves how we can help our customers benefit from the opportunities that are presenting themselves.
How will they grow from that and what do they need to achieve that; it is about business discussions, and then the technology will follow.
In the age we are in, everything is possible with technology. If you have the right business focus and understand of how to best serve your customers, technology can be customized and deployed to support your strategy. You must understand your business first and not the other way round.
Is it not expected that every company should own a data centre or keep spending scarce resources on buying equipment.
As far as data management is concerned, we share the infrastructure and leverage on the benefits.

Local Content Development
If you look at our business, we have over 140 people working for us, and we look forward to employing far more.
Our philosophy has always been to introduce new technology and offerings and to employ and train staff locally to deliver these offerings.
We are creating the atmosphere of running Nigerian business with Nigerians. We have seen significant outputs in our skills development strategy.
Also, if you look at the technology trends, there is a skills shortage, globally. So we have to develop the skills to tackle local challenges.
Business Connexion, however, treasures the development of appropriate skills; people who can compete at the international technological level.

BCX 2014 Expectations
This market, and Africa as a whole, has witnessed tremendous improvements and growth. We see Nigeria becoming the biggest economy in Africa, capable of taking over from South Africa. In fact, our next biggest operation, after South Africa is Nigeria.
Our vision in the short term is for Nigerian potentials to be harnessed for the growth of businesses and the economy.
It is unimaginable how significant the information technology sector would rub-off on the economy.
Most of the Nigerian government revenue comes from the oil & gas, but we have seen a lot of potentials in other sectors like the manufacturing, retail industry, agriculture, mining, et cetera. We feel the sectors will thrive better as technology permeates their operations.

Expectations from Governments
Certainly, the government has shown its commitment to closing the digital divide with the adoption of the new broadband plan.
We are happy with the policy, because it is what the industry needs at this point. Essentially, it will help in addressing the infrastructure challenges.
The measure will definitely reassure investors of government’s concern, especially when implemented.
Also, we have different cables coming into the country; four are already there with the fifth coming on board.
The challenge has been on how to provide last mile connectivity. Obviously, where we are seeing the future is on wireless and mobile, yet there is need for easy-to-connect fiber network. However and ultimately the stride will help telecom companies work together.
A situation where different companies are laying different cables almost on the same spots does not make business sense. You cannot achieve success or values by working separately.
There must be a structure that enables collaborations. The other area I think government is focusing on is how to make the market attractive for technology growth.
It is on that ground that companies like ours would see the efforts of developing local talents pay off; a situation where locally developed applications solve local needs.

Plans For Acquisitions   
Business Connexion is notable for its acquisition strategies. Our goals are targeted at enhancing the business level of any entity we acquired. So, in 2014, we are hopeful on acquiring more businesses.
It may be in the form companies’ developed applications, specifically, for a particular market.

                                                                                                        


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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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.NG Domain is Nigeria’s Pride Online – Akinsanya

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The .ng domain name, Nigeria’s country code top-level domain (ccTLD), is the nation’s critical resource in the digital space, says Adesola Akinsanya, the president of the Nigeria Internet Registration Association (NiRA).

Akintola Owolabi, Professor of Cost and Management Accounting at Lagos Business School (front – third from left; Adesola Akinsanya, the president of the Nigeria Internet Registration Association (NiRA) (Front – fourth from right), flanked by members of EBOD and Management Team of NiRA during a training programme at LBS.

The .ng domain extension is unique to Nigeria, and it can give businesses a strong local identity.

This can help establish trust with customers, which is especially important for businesses that rely on local customers.

Mr. Akinsanya made the comments at NiRA Executive Board of Directors (EBOD) and Management Training held at the Lagos Business School (LBS).

The NiRA Executive Board and Management Training at LBS spanned a series of intensive interactive sessions designed to address critical challenges and opportunities in the digital domain.

The training program emphasized the importance of strategic vision, ethical decision-making, and resilience in the face of digital disruptions.

Participants gained insights into global best practices in digital governance, risk management, and leveraging digital technologies for business growth and societal impact.

Mr. Akinsanya, highlighted the significance of the collaboration with LBS, stating, “The NiRA EBOD/Management Training at LBS underscores our commitment to fostering a robust digital ecosystem in Nigeria. It equips leaders with the expertise to address complex digital challenges especially in accounting and financial management while harnessing the immense opportunities of the digital age.”

The program featured distinguished speakers, industry practitioners, and faculty members from LBS, providing a holistic learning experience enriched with real-world case studies and practical insights.

Participants commended the program for its relevance, depth of content, and interactive learning approach, noting its immediate applicability to their roles and responsibilities.

The NiRA EBOD Training at LBS represents a milestone in advancing digital leadership and governance in Nigeria.

“By equipping leaders with cutting-edge knowledge and strategic insights, the program contributes to building a resilient and innovative digital ecosystem that drives sustainable growth and societal development, especially from NiRA perspective. We must fashion out ways of increasing .NG domain name adoption which is our national pride in the digital space”.

Speaking further on why Nigerians and businesses should adopt the .NG domain name, the NiRA president said, “.NG domain name gives your brand special recognition both on and offline.

“Using a .ng domain name can help your business stand out in the Nigerian and global market. It is a great way to differentiate your brand from competitors and establish a unique identity. A .ng domain name is easier to remember, which can make it more likely that customers will return to your website in the future”, he said.

“It instantly communicates to internet users that your business is located in Nigeria. This can be especially helpful if you operate in a niche or industry where location is important to customers”, the NiRA boss added.

He added that Google and other search engines prioritize local content in search results, hence using a .ng domain name can help improve your website’s search engine ranking for local searches.


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Climate Action Africa Opens Applications for CAAF24 Deal Room

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Climate Action Africa (CAA), a leading advocate for climate resilience and sustainable development, has announced the opening of applications for the Deal Room at the 2024 Climate Action Africa Forum (CAAF24). The Deal Room is a groundbreaking platform that aims to connect high-impact climate innovators in Africa with potential investors seeking to accelerate sustainable solutions.

The CAAF Deal Room is a strategic initiative that aims to create opportunities for innovators in the climate-tech domain focusing on emission reduction, energy, agriculture, transportation, circular economy, and building and construction.

The goal of the Deal Room is to select finalists who will have the opportunity to pitch their innovative ideas and solutions at the upcoming 2024 Climate Action Africa Forum, which will be held on June 19th in Lagos, Nigeria.

The Deal Room aims to boost investments in Africa’s green economy by galvanising a community of innovators, entrepreneurs, and investors to create applicable solutions that can mitigate the challenges of climate change on the African continent.

The Deal Room session will facilitate financing for solutions contributing to the growth and sustainability of Africa’s green economy. These deals may encompass prize money, equity plans, debt financing, mergers and acquisitions, and other investment options.

“Through the CAAF24 Deal Room, we aim to bridge the critical gap between promising climate ventures and the essential resources they need to thrive,” says Grace Oluchi Mbah, Co-founder and Executive Director of Climate Action Africa (CAA). “By facilitating connections between passionate entrepreneurs and dedicated investors, we can collectively unlock the immense potential of climate solutions in Africa.”

The eligibility criteria for applying include:

●     The company must be African-owned and operate in any of the 54 African countries.

●     It must be a for-profit company, between 1-5 years post-incorporation, post-MVP (minimum viable product), and post-GTM (go-to-market).

●     The company should leverage digital technology to deliver its business model.

●     Female ownership is an added advantage.

 Those eligible to apply include venture capitalists, impact investors, climate tech startups, Green SMEs (small and medium-sized enterprises), philanthropic organisations, and government representatives.

Following the CAAF24 deal-room will be a post-event accelerator in partnership with the Silicon Valley-based Founder Institute and IDEA Africa. This Africa-wide initiative is specifically designed to further accelerate and enhance support for promising Climate Tech startups and founders who participated in the Deal Room.

The official unveiling of this accelerator will take place at the Climate Action Africa Forum 2024 (CAAF24), marking a significant step forward in driving Climate Tech innovations throughout Africa.

Applications for the CAAF24 Deal Room are open from April 22nd until May 17th. Interested applicants can register at https://deal.caaf.africa/register.


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