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Big Data is Transformative -Otiti

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Taiwo Otiti, country general manager, IBM West Africa is an accomplished technology and financial services professional with vast change management and business transformation experience.
He is the current chair of the Nigeria Institute of Bankers Information Technology Technical Committee, and a member of several Government, Banking and Technology industry associations and think tanks.
Otiti told peter ugwu in this interview  how Government and corporate organizations can leverage on Big Data era and IBM’s contributions towards Nigeria and Africa’s economic development.

Big Data Concepts and Application
Big Data is basically structured and unstructured data. The concept refers to ability to collect and analyze the vast amounts of data we are now generating allover the world. We generate about 2.5 quintillion bytes of data from a variety of sources daily – from climate information, to posts on social media sites, and purchase transaction records to healthcare medical images.
 It would be interesting to know Africa’s share of this global data mix, especially mobile communications adoption on the continent continues to grow.
Examples of structured data are financial records, medical records, identity records and everything that has been configured into a format that we can easily understand, while unstructured data is usually information which exists in some sort of random format, for example, information harnessed from business and social media platforms; things like text messages, mobile chats, tweets, voice, sound or music files, videos and pictures which people share and circulate online.
We also now have scenarios where data is collected through cell phone recording, industrial and domestic devices and gadgets with cameras, sensors and other types of equipment like climate control instrumentation, pipeline monitoring instrumentation, and so many other data harnessing tools and technologies.
So, we are not just referring to the data sets that we have programmed to deal with; there are also data sets that come in without any formal structure.
The application of analytics enables us to make use of these data, as we extract fresh insights from the analyzed data. The Big Data concept is applicable in any sector – agriculture, aviation, banking, retail, healthcare, media, marketing, in fact, there is no industry that the Big Data concept does not have a potential impact on.

The Impact of Big Data on Organizations
Big Data is no longer confined to the realm of technology. Big Data will provide organizations with new insights and previously unrealized know-how which will aid quality decision making across all strata of an organization. 
The adoption and impact of Big Data concepts in Africa should be of particular interest to Nigerian businesses as we now have a borderless business environment where technology has ensured that customers anywhere can access a company at the click of a mouse.
So with Big Data , Africa-based organizations are poised for an exciting future. With Big Data and analytics, we will begin to see the intersection of local and global information, and this should further add to the continent’s transformation story as new forms of knowledge, new forms of business and government services and innovation which is indigenous to Africa begin to evolve out of Africa.    
It is important that Nigerian companies begin to apply Big Data principles. They need to be proactive in managing the evolution of their relationships with their customers and stakeholders.
They need to begin to leverage their information assets to gain a comprehensive understanding of markets, customers, products, distribution channels, regulations, competitors, employees and more.
In addition to providing solutions to companies’ long-standing business challenges, Big Data solutions offer the power to transform processes, organizations and entire industries.

Sectors in Nigeria with more Interest in Big Data
I would say that currently the telecommunications and financial services institutions, especially Nigerian banks have shown relatively deeper interest in Big Data usage than other sectors.
These two sectors are more interested in harnessing their business and social networks. The local retail sector is just beginning to wake up to the Big Data idea. These three sectors would benefit tremendously from the insights provided by Big Data and Analytics technology.
In the financial sector, I know for a fact that Big Data and analytics technology will increasingly be a powerful asset for building much needed trust and transparency between the banks, their customers and the regulatory authorities.
This Big Data management will become more crucial as customers’ access banking products and services online and through hand held devices like tablets and mobile phones.
Governments and state-owned institutions at various levels are also showing interest in addressing their information archiving and Big Data management issues.

Making Meaning out of Unstructured Data
Data is a constantly fermenting, constantly growing resource.  Remember that any insights, information diagnostics or prognosis that can be garnered from this constantly expanding data resource is always going to be dependent on how the resource itself is mined.
Data analytics tools and technology therefore allows companies to galvanize value from the coupling of structured and unstructured data. 
Take the very common Point-of-Sale transaction, for instance. A retailer can decide to plug in structured data like a shoppers’ debit or credit card number with unstructured or semi-structured information like variable transaction volumes and shopping details for more customer insights.
Retails shops can use insights from this merged information constructs to offer personalized services to shoppers, for example.  
The Nigerian insurance sector would also do well to adopt Big Data analytics solutions. This is one sub-sector of the financial services sector that really needs to expand and perhaps re-design product portfolios in order to attract more customers, as many Nigerians are yet to inculcate the concept of insurance into their lives.
I am sure that analyses of the historical and current data resident in various insurance firms would certainly help companies foment a stronger bond with their policy holders, helping them grow their market share, and by extension the industry.  The insurance industry globally has already adopted Big Data principles.
A recent IBM study involving global executives in the insurance industry found that 74 percent of insurance companies surveyed report that the use of information (including Big Data) and analytics is creating a competitive advantage for their organizations, compared to 35 percent of insurance companies that reported a Big Data advantage when the same study was conducted in 2010.
Analysts have referred to the advent of Big Data and analytics as the era of constructive disruption to the way we currently conduct business.

Emerging Trends in Big Data 
Several trends are helping to advance Big Data. One major issue about Big Data is that it will change the way private and public sector institutions operate and engage with their stakeholders.
Big Data and analytics will usher in deeper levels of market segmentation or customization. Analytics technology is getting better everyday and this is one area IBM is providing leadership for the rest of the global tech industry.
You must also remember that we are now in the era of mass digitization, where many things can be monitored or tracked in real time.
Most courier companies now give customers a unique number they can use to track their parcels in transit, for instance.  
Use of the social media is now more widespread. This trend has really shattered distance and made the global community to seem local; people around the world are communicating and interacting via social networks in ways that were unimaginable only a few years ago.
Data transmission and data storage technology has also advanced, helping to edge the Big Data industry forward. Organizations are now able to store, access, and analyze huge new streams of data. It wasn’t always like this.
These trends are converging to usher in a new era of Big Data globally and even in Nigeria where we tend to be quick adopters of global tech trends.   

Measuring Return-on-Investment (RoI) Using Big Data & Analytics Technology
It is certainly possible to measure ROI using Big Data tools. By collecting, filtering, and analyzing data, organizations can actually identify and solve many of the inefficiencies which plague their day-to-day operations – including externalities like fraud and corruption which can threaten the organizations’ very reason to excite.
For instance, in a manufacturing company where products are not doing well, with Big Data insights you can make informed decisions about the future of that product. It affords you the ability to manufacture using just in time manufacturing techniques.
Nigerian companies need to begin to become more efficient in the use of their assets and resources. With the application of analytics to data we can begin to predict or pre-empt market trends, customer behaviour and emerging patterns in the entire supply chain.

Is IBM Helping to Develop Big Data Analytics Skills In Africa?
Yes, IBM is engaged in several human capital development projects on the continent. We have IBM ‘Big Data bootcamps’ and bigdatauniversity.com.
These are online platforms where Africans currently access Big Data analytics case studies and global best practice.
Earlier in the year, our Chairman Ginni Rometty announced the decision to give out free IBM software to universities across Africa.
This will allow students and academics to learn not just about Big Data and analytics concepts but also other computing technology areas like cloud, mobile, software security and programming skills.
This particularly project also involves helping to upgrade the curriculum for Science, Technology, Engineering and Mathematics courses at tertiary institutions allover the continent.
The IBM Research Africa lab in Nairobi, Kenya is also helping to grow the continent’s army of Big Data and analytics experts. You know, IBM spends over $6 billion annually on technology research and development, and the lab is IBM’s 12th lab globally and represents a massive commitment to the future of technology innovation in Africa. Scientists and researchers at the lab will be collaborating with other IBM lab around the world, designing innovative solutions to tackle some of Africa’s most pressing challenges: issues like energy and power management, transportation, financial and economic inclusion, agricultural productivity, healthcare, water and sanitation.
Professionals and academics in the Nigerian IT industry can also improve specific computing skills, including Big Data and analytics skills at the new IBM Nigeria Innovation Centre in Lagos. This new facility is one of over 41 IBM innovation centers in 33 countries around the world.
Globally, I think so far IBM has invested about $24 billion in its Big Data  and Analytics capabilities, We have probably one of the world’s deepest portfolio of analytics R&D, solutions and software: and more than 40,000 Big Data  and Analytics client engagements.


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Verra Certifies d.light’s Clean Cookstove Projects in Sub-Saharan Africa

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A series of pioneering projects by d.light, the global provider of transformational household products and affordable finance for low-income households, to distribute 600,000 energy-efficient clean cookstoves in Kenya, Nigeria, and Uganda have been officially certified by global verification body Verra.

This certification confirms the d.light projects as trusted, verified sources of high-quality carbon credits in the voluntary carbon markets (VCMs).

The d.light projects aim to simultaneously reduce carbon emissions, tackle indoor air pollution, and reduce deforestation through the sale of highly efficient biomass cookstoves subsidized by the revenues from the sale of carbon credits.

Since their launch in late 2022, the projects have positively impacted more than one million lives and are projected to transform more than three million lives by 2025.

Commenting on the news, Karl Skare, d.light’s Chief Product and Strategy Officer, emphasized the projects’ positive impact, “With these projects, we’re not just addressing environmental concerns but also enhancing quality of life for millions.

“Each project underscores d.light’s commitment to practical, innovative solutions that address both environmental and social challenges, as part of our mission to transform the lives of one billion people by 2030.”

Each year, domestic cooking emissions contribute more than two percent of total global GHG emissions and up to 25 percent of anthropogenic black carbon emissions.

Highly energy-efficient cookstoves solve this problem by reducing biomass use by up to 70 percent compared to traditional cooking methods, cutting emissions of both carbon dioxide and black carbon.

The d.light projects are expected to reduce emissions by up to 12 million tons, contributing to climate change mitigation. These emissions reductions will be registered as carbon credits in the voluntary carbon market.

As well as reducing emissions, clean cookstoves are also a benefit to public health. According to the World Health Organisation, exposure to smoke from cooking fires causes an estimated 3.2 million premature deaths worldwide each year and is still one of the predominant causes of pollution-related illness and death in Africa.

In Uganda, for example, less than one percent of the population has access to clean cooking, household air pollution is the one of the largest risk factors for death and disability.

In addition, switching from traditional three-stone open fires to cleaner, energy-efficient cookstoves significantly reduces deforestation and reduces threats to wildlife and biodiversity caused by habitat loss.

Skare explained, “By subsidizing energy-efficient cookstove costs through carbon financing, d.light makes clean cooking accessible to more households, which in turn leads to healthier living conditions and conserves natural resources as well.

“Our projects in Kenya, Nigeria and Uganda are models of how sustainable investments can yield multiple co-benefits, aligning with global efforts to combat climate change and also promoting socio-economic development.

Skare added, “d.light now has projects certified by both Gold Standard and Verra, the world’s two leading certifiers of carbon credits. Organizations looking for ways to offset their own emissions can be confident that when they purchase carbon credits in d.light’s clean cooking projects in sub-Saharan Africa, they are investing in transformative initiatives that reduce harmful emissions, improve people’s health and quality of life, and help conserve the environment as well.”

 


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Remedial Health Unveils New App with Digital POS to power operations for Africa’s Neighbourhood Pharmacies

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Remedial Health, a health tech startup that develops solutions to make Africa’s pharmaceutical value chain more efficient has unveiled an updated version of its customer-facing app, designed to function as an operating system for neighbourhood pharmacies and Proprietary Patent Medicine Vendors (PPMVs) across the continent.

The new app comes with a digital POS terminal to support payment collection, virtual business accounts to receive payments, an in-built barcode scanner feature for recording product sales and store-switch functionality to enable the seamless management of multiple stores, as well as inventory management solutions for restocking and easily identifying short-dated products.

The app also offers comprehensive financial reporting to manage profit and loss, and data analytics to inform decision making.

Despite accounting for 85 per cent of retail medicines sold in Africa’s pharmaceutical industry (projected to reach $70 billion market size by 2030), the absence of bespoke digital tools to manage their unique sales and inventory management needs means neighbourhood pharmacies and Proprietary patent Medicine Vendors (PPMVs) are unable to run their operations as effectively and profitably as possible.

At the same time, the reliance on paper-based inventory and sales management processes means manufacturers have limited empirical insights into customer behaviour to inform their decisions on production and distribution.

The new Remedial Health app has been designed specifically for healthcare businesses in Africa, with tailored features that have been designed to support effective decision making to drive business growth and profitability.

Starting in Nigeria, healthcare businesses can access vetted medicines, and manage their sales and inventory on one easy-to-use platform, freeing up time and capacity to effectively serve their customers and communities.

The app also enables Remedial Health to provide consolidated, real-time data on market behaviour to manufacturers for increased profitability and better decision-making across the value chain.

According to Samuel Okwuada, CEO, and co-founder of Remedial Health, “Neighbourhood pharmacies and PPMVs represent the frontline of healthcare delivery in Africa but they have historically been left to their own devices to figure out how to be efficient and profitable.

“Our mission is to empower these essential service providers with the tools they need to manage day-to-day operations and seamlessly run their practices effectively. We spent a lot of time interacting with our customers in the process of delivering this product and the feedback has been great.

“We are excited by the opportunity to get the app into the hands of pharmacies and PPMVs across the country to support their ongoing success, as well as the health and wellbeing of the nation”.

In 2023, Remedial Health sold more than 300 million individual packs of medicines to 7,500 hospitals, neighbourhood pharmacies and PPMVs across all 36 states of Nigeria.

Its customers also improved their profits by 30 per cent on average, with access to more than 8,000 vetted products at the same, or better than, open-air medicine market prices.

They can also access same-day delivery and leverage inventory financing to minimise cash-flow friction for routine orders and maximise sales opportunities.


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EnterpriseNGR Expands Financial Centres to Three African Countries

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EnterpriseNGR has signed a Memorandum of Understanding to set up the Africa Roundtable of Financial Centres – a chapter of the World Alliance of International Financial Centres, in Mauritius, Morocco and Rwanda.

The MoU, signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries and Africa at large.ort the exchange of best practices between members, enhance visibility regionally

A statement from EnterpriseNGR said that it was joining forces with the three countries to specifically pursue five key objectives.

These objectives include “Jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African Continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African Continent.

“Conduct joint initiatives to supp and internationally, and provide African financial centres with a unified voice regionally and internationally.

“Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services.”

Commenting on this collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, said, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She said, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent. Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence.

We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”

EnterpriseNGR became a member of WAIFC in 2023 during the WAIFC board meeting hosted by TheCityUK in London.

The MoU, which was signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited, to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries.

A statement from EnterpriseNGR said that it was joining forces with the three countries to pursue five key objectives.

According to the group, these objectives include “jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African continent”.

It added that it would enable it to “Conduct joint initiatives to support the exchange of best practices between members, enhance visibility regionally and internationally, and to provide African financial centres with a unified voice regionally and internationally.

Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services”.

Commenting on the collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, asserted, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She stated, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent.

“Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence. We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”


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