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Insurance Industry Needs Technology for Transformation-Oyeneyin

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Kola Oyeneyin, CEO, Venia Group, owners of insurance revolutionary platform in Nigeria called Myautogenius.com is a speaker and trainer on several platforms and on multiple topics including entrepreneurship, business start-up, career, technology/social media, social and economic Issues, and so on.
Oyeneyin is also a passionate social change advocate and founder/convener of sleeves Up Youth Foundation, a youth advocacy platform for proactive action on good governance, advocacy, education, healthcare and job/wealth creation in Nigeria,
He spoke to peter ugwu on the visions of Myautogenius.com for the Nigerian Insurance sector.

Myautogenius.com
It is a platform where Nigerians can finally browse, click and insure in less than five minutes. You go on the platform, search and buy the right insurance policy for car in less than five minutes and print your policy by yourself.
We will do the rest for you. Of course, we will upload your details on Nigerian Insurance Database (NID) platform to show that you are fully insured; police will not harass you.
So, it is a one-stop shop that from your mobile, desktop and at the comfort of your home or office, you can actually buy insurance.
For example, with 15.5 million cars in Lagos alone and over 14% of cars on Nigerian roads uninsured or driving with fake insurance policies, there has always been a gap to access an insurance intermediary channel that will provide the advantage of convenience, speed and authentic insurance covers in real-time.
We are here to bridge that gap and even do more for the sector’s growth.

Insurance Acceptability and Patronage in Nigeria
We are hoping that the same way internet is penetrating Nigeria, insurance will begin to receive massive acceptability among Nigerians.
About three years ago there were only 10million Nigerians online, today the number has jumped to 65 million.
So, as internet usage grows, because the mobile has become the order of the day, people ability to access anything online continues to increase, so why not insurance.
The idea is that our products and service will be available online for Nigerians to make decisions on what package is best for them and at what price they want it, from which insurance company.

The Three Component Clients
Basically, there are three clients here: the customers/users, the players in the industry and the regulator.
For the customers we want to provide them three things: convenience, access and price. We want to make sure they are able to access insurance policies anytime; they are conveniently doing it and at the right price.
For the insurance companies, we are bringing them a new market. A market of 13.5 million Nigerians who are uninsured and a market of N58 billion lost to fake insurance licence providers.
So, that is what we are bringing a change of attitude, process, access and gain to the players too. To the regulators, we are bringing to them market intelligent.
This can be done through data that will help them shape the industry. This is enables intelligent decisions and policies. We are hoping that as the different stakeholders benefit, it will begin to transform the industry in a short period of time.

#OneGuyLikeThat Message to Tackle Fake Insurance Licensing
Absolutely, there are two things we are tackling. The concept of #OneGuyLikeThat is about a person who sells fake things. It could be fake shoes, phones, in fact, anything.
And when you are asked, ‘where did you buy it from’ the response is usually, ‘Hey, from #OneGuyLikeThat.
When you miss your way and if asked how were able to trace the route, the answer is usually, ‘Well, #OneGuyLikeThat directed me’. Now, we are simply saying that, we are the #OriginalGuys that are replacing the #OneGuyLikeThat.
We are the #OneGeniusLikeThat who is replacing the #OneGuyLikeThat. We are hopeful that Nigerians will begin to believe insurance works and at the right price. So, that is the idea: to change the negative concept associated with the #OneGuyLikeThat to a positive side through a good-guy-like-that. As we provide good service, the opinion will begin to change.
 As time goes one, we will begin to appeal to those who are completely uninsured; that is those who don’t regard insurance as something meant for them.
They believe insurance do not work, full of fakes or it is meant for a particular class of people. With time, such opinion will be overturned.

Buying Insurance In five Minutes, How Possible?
It is very simple. You go on my Autogenius.com and search for code. Put in your email address, and telephone number.
Through a short message system (SMS), there will be a confirmation that you have come on our platform.
Then, you look at the different products; search for the one that suites you. The next thing is for you to put in your car details; you will see the list of insurance companies that provide the services, you can compare their services and features.
After that, select your choice, use either your MasterCard, Verve, Myautogenuis scratch card or mobile money to pay. Instantly, you will print your certificate.

Lack of Confidence in Insurance Industry
This is part of the reasons we launched the first online claim reporting system in Nigeria. Once you have a claim to make, you go on our platform and click on report a claim.
The moment such report is made, automatically, you can see all the cars you bought on MyautoGenius, pick the one you want and it pulls your data, instantly.
The next thing is to type-in what transpired. May be you hit somebody or reverse is the case. As you send it, we immediately generate a copy of the claim report, the insurance company gets a copy of the report, simultaneously, Myautogenuis.com begins to work on your behalf.

Integrating Government Agencies Such As FRSC, Police, VIO, etc
There is a platform called the Nigerian Insurance Database (NID). The Nigeria Police Force, the Federal Road Safety Commission (FRSC), and the Vehicle Inspection Officers (VIO), they get their feedback from this database.
The moment we upload on the NID platform, it gets circulated to those agencies integrated on the platform.
What we are guaranteeing users is that the moment you click PAY on our platform, instantly, it uploads on NID on your behalf. Currently, that takes about a-week in the industry (offline).

Myautogenius Resilience
We are resilient enough to be able to handle the Nigerian market. So, hundred and seventy million (170mn) people hitting it at the same time, it will not crash.

Critical Areas for Legislation or Policy Repealing
Well, we can give vivid answer to that in a year time. That is, after we have been able to look at the date critically.
There is a difference embarking on market research, surveys, and executing the real work. We have been able to get into the space. We will understand the industry better: how biased are buyers in their decision making process.
That data will be useful to us. In a year time, when we shall be launching other insurance programmes, because Myautogenius is the first, we are going to launch other products for life assurance, travel, home insurance; then, we can assess and be able to the industry adequately. It is a long process and we are launching in Ghana, Tanzania and Kenya.

Working with Top Six Insurance Companies in Nigeria
There are basically two reasons the industry players are coming together now, unlike before they chose to work independently, enjoying their gains and nursing the wounds separately. They are tired of the fake guys.
 They cannot defeat them. So, if they can see anybody that can help them salvage the market from the hands of the fakers, they will rally around the person.
So, if your enemy is my enemy we are likely to be form alliance to chase the common enemy away. Also, there is an opportunity. It is an opportunity to add value to Nigerians.
We see a real opportunity to add value based on insurance packages they have. We are in a 21th Century, it is a good time we begin to add this value across board. There is no better time to do it than now. 

Myautogenius Point Card
Well, some people have asked if we are thinking of launching a card system to aid the processes. The truth is that we are not launching a premium system.
Like I said, Myautogenius.com point-card; it is used generally to earn points across different service providers.
For instance, Oando marketing is providing Oando Auto Care (OAC). We are also launching, car-pass; when you buy car you earn point or buy fuel from Oando you earn point. Then, you can decide to do whatever you like with your points.

Impact of Internet Penetration
Internet penetration as a factor here, it cannot be ruled out. The more broadband penetrates Nigeria, the better we are closing the gap.
Like I said, about three years ago, only twelve million Nigerians were online, today the figure has risen to sixty-five million. By next year it can even get to 85 million. 
We are hoping that in the nearest future we would have closed the gap, following the fact that, there are more companies and industries leveraging IT to broaden their scopes.


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Verra Certifies d.light’s Clean Cookstove Projects in Sub-Saharan Africa

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A series of pioneering projects by d.light, the global provider of transformational household products and affordable finance for low-income households, to distribute 600,000 energy-efficient clean cookstoves in Kenya, Nigeria, and Uganda have been officially certified by global verification body Verra.

This certification confirms the d.light projects as trusted, verified sources of high-quality carbon credits in the voluntary carbon markets (VCMs).

The d.light projects aim to simultaneously reduce carbon emissions, tackle indoor air pollution, and reduce deforestation through the sale of highly efficient biomass cookstoves subsidized by the revenues from the sale of carbon credits.

Since their launch in late 2022, the projects have positively impacted more than one million lives and are projected to transform more than three million lives by 2025.

Commenting on the news, Karl Skare, d.light’s Chief Product and Strategy Officer, emphasized the projects’ positive impact, “With these projects, we’re not just addressing environmental concerns but also enhancing quality of life for millions.

“Each project underscores d.light’s commitment to practical, innovative solutions that address both environmental and social challenges, as part of our mission to transform the lives of one billion people by 2030.”

Each year, domestic cooking emissions contribute more than two percent of total global GHG emissions and up to 25 percent of anthropogenic black carbon emissions.

Highly energy-efficient cookstoves solve this problem by reducing biomass use by up to 70 percent compared to traditional cooking methods, cutting emissions of both carbon dioxide and black carbon.

The d.light projects are expected to reduce emissions by up to 12 million tons, contributing to climate change mitigation. These emissions reductions will be registered as carbon credits in the voluntary carbon market.

As well as reducing emissions, clean cookstoves are also a benefit to public health. According to the World Health Organisation, exposure to smoke from cooking fires causes an estimated 3.2 million premature deaths worldwide each year and is still one of the predominant causes of pollution-related illness and death in Africa.

In Uganda, for example, less than one percent of the population has access to clean cooking, household air pollution is the one of the largest risk factors for death and disability.

In addition, switching from traditional three-stone open fires to cleaner, energy-efficient cookstoves significantly reduces deforestation and reduces threats to wildlife and biodiversity caused by habitat loss.

Skare explained, “By subsidizing energy-efficient cookstove costs through carbon financing, d.light makes clean cooking accessible to more households, which in turn leads to healthier living conditions and conserves natural resources as well.

“Our projects in Kenya, Nigeria and Uganda are models of how sustainable investments can yield multiple co-benefits, aligning with global efforts to combat climate change and also promoting socio-economic development.

Skare added, “d.light now has projects certified by both Gold Standard and Verra, the world’s two leading certifiers of carbon credits. Organizations looking for ways to offset their own emissions can be confident that when they purchase carbon credits in d.light’s clean cooking projects in sub-Saharan Africa, they are investing in transformative initiatives that reduce harmful emissions, improve people’s health and quality of life, and help conserve the environment as well.”

 


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Remedial Health Unveils New App with Digital POS to power operations for Africa’s Neighbourhood Pharmacies

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Remedial Health, a health tech startup that develops solutions to make Africa’s pharmaceutical value chain more efficient has unveiled an updated version of its customer-facing app, designed to function as an operating system for neighbourhood pharmacies and Proprietary Patent Medicine Vendors (PPMVs) across the continent.

The new app comes with a digital POS terminal to support payment collection, virtual business accounts to receive payments, an in-built barcode scanner feature for recording product sales and store-switch functionality to enable the seamless management of multiple stores, as well as inventory management solutions for restocking and easily identifying short-dated products.

The app also offers comprehensive financial reporting to manage profit and loss, and data analytics to inform decision making.

Despite accounting for 85 per cent of retail medicines sold in Africa’s pharmaceutical industry (projected to reach $70 billion market size by 2030), the absence of bespoke digital tools to manage their unique sales and inventory management needs means neighbourhood pharmacies and Proprietary patent Medicine Vendors (PPMVs) are unable to run their operations as effectively and profitably as possible.

At the same time, the reliance on paper-based inventory and sales management processes means manufacturers have limited empirical insights into customer behaviour to inform their decisions on production and distribution.

The new Remedial Health app has been designed specifically for healthcare businesses in Africa, with tailored features that have been designed to support effective decision making to drive business growth and profitability.

Starting in Nigeria, healthcare businesses can access vetted medicines, and manage their sales and inventory on one easy-to-use platform, freeing up time and capacity to effectively serve their customers and communities.

The app also enables Remedial Health to provide consolidated, real-time data on market behaviour to manufacturers for increased profitability and better decision-making across the value chain.

According to Samuel Okwuada, CEO, and co-founder of Remedial Health, “Neighbourhood pharmacies and PPMVs represent the frontline of healthcare delivery in Africa but they have historically been left to their own devices to figure out how to be efficient and profitable.

“Our mission is to empower these essential service providers with the tools they need to manage day-to-day operations and seamlessly run their practices effectively. We spent a lot of time interacting with our customers in the process of delivering this product and the feedback has been great.

“We are excited by the opportunity to get the app into the hands of pharmacies and PPMVs across the country to support their ongoing success, as well as the health and wellbeing of the nation”.

In 2023, Remedial Health sold more than 300 million individual packs of medicines to 7,500 hospitals, neighbourhood pharmacies and PPMVs across all 36 states of Nigeria.

Its customers also improved their profits by 30 per cent on average, with access to more than 8,000 vetted products at the same, or better than, open-air medicine market prices.

They can also access same-day delivery and leverage inventory financing to minimise cash-flow friction for routine orders and maximise sales opportunities.


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EnterpriseNGR Expands Financial Centres to Three African Countries

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EnterpriseNGR has signed a Memorandum of Understanding to set up the Africa Roundtable of Financial Centres – a chapter of the World Alliance of International Financial Centres, in Mauritius, Morocco and Rwanda.

The MoU, signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries and Africa at large.ort the exchange of best practices between members, enhance visibility regionally

A statement from EnterpriseNGR said that it was joining forces with the three countries to specifically pursue five key objectives.

These objectives include “Jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African Continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African Continent.

“Conduct joint initiatives to supp and internationally, and provide African financial centres with a unified voice regionally and internationally.

“Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services.”

Commenting on this collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, said, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She said, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent. Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence.

We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”

EnterpriseNGR became a member of WAIFC in 2023 during the WAIFC board meeting hosted by TheCityUK in London.

The MoU, which was signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited, to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries.

A statement from EnterpriseNGR said that it was joining forces with the three countries to pursue five key objectives.

According to the group, these objectives include “jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African continent”.

It added that it would enable it to “Conduct joint initiatives to support the exchange of best practices between members, enhance visibility regionally and internationally, and to provide African financial centres with a unified voice regionally and internationally.

Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services”.

Commenting on the collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, asserted, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She stated, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent.

“Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence. We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”


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