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Onedokita Simplifies Data Access, Transaction in Nigeria Health System- Folukoya

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An attempt to redefine Nigeria’s healthcare information management system and entrench seamless transactions is at the heart of Onedokita.com, Dr Daniel Folukoya, founder & CEO of OneDokita Healthcare Limited told Nigeria CommunicationsWeek.
Onedokita is a network of healthcare providers and the patients they provide the services to, with the patients as the hub and the providers as the spokes. It connects patients to providers via its front-end mobile app and providers inter-relate via its fluid, secure back-end web network.
Bred and raised in Lagos, Nigeria, he attended Kings’ College Lagos before moving to the United Kingdom for his medical training.
He graduated from the University of Cambridge with his Medical Sciences degree and completed his clinical training at the infamous Guy’s, King’s & St Thomas’ Hospital Trust in London.
Following that, he secured a prestigious Academic Training Programme in Sheffield Teaching Hospitals prior to working in Vascular Surgery at the Outer London North West Vascular & Interventional Centre, which he has done for the past 2 years.
He is passionate about healthcare delivery systems, improving workplace efficiency and empowering individuals to take ownership of their healthcare. He spoke to peter oluka.

The Name “Onedokia”
The name ‘Onedokita’ is culled from our vision which is ‘one’, a symbol of unity. It is wholistic; encompasses everything, every segment and strata of the society. So, we are bringing such vision to ensure the Nigerian healthcare system witnesses a different approach to service delivery. I grew up in Nigeria, trained in the West and back to the country with that vision to unite the Nigerian health system.
‘Dokita’ is an interesting cliché in the country. Even guests at the Medic West Africa conference were captivated by the name. Yorubas would come and say, ‘is that not Doctor’? Igbos would lay claim to the fact ‘Dokita’ is the right pronunciation of Doctor in their language. Hausas would also find a way to include it in their language. So, that is the idea- we are all together.
That is our motto: ‘we are better when we work together’. Onedokita entails that we need to unite in solving health issues in our country. We need to look beyond self or capital interest. Majority of the Nigerian population live in the rural areas. These are the people that need the services.

Nigerian Healthcare and Availability of Reliable Data
On the course of our research, the need for reliable data in the healthcare system actually informed the innovation- Onedokita. For instance, we may want to pick up cases for treatment like Diabetes; we know people in England have such cases at different levels, because statistics are there to assist your programme. But when we are looking at the Nigerian situation, digitally, there is very little data on that. What we actually is that there are data on HIV, malaria and tuberculoses (TB). But these illnesses come and kill quickly in terms of the worst case scenario. But what happens is that as you are treating HIV, malaria and TB, the life span of each person becomes longer, however the lifestyle diseases like hypertension, if you ask anybody about the data, we do not know.

Challenges Onedokita Tends to Solve
I was reading a post on LinkedIn with part of the quotes reading ‘a good person will also be beaten by a bad system, but a good system will always help a bad person to an extent’. There are many great doctors, nurses and auxiliary healthcare professionals, passionate about their jobs; they want to help the society.
But when the system is not working for them, everyone gets frustrated. It is not just about the patients, but all the providers in the system will benefit from Onedokita.com.
We are challenging ourselves to improve our system through better collaborations, shared information and workload. Onedokita will bring ease of life to practitioners by helping to schedule doctors’ workload
In Nigeria, by the time a doctor sees over 50 patients in a day; that is a very huge number and we are not taking cognizance of the quality of service rendered. By the time the 15th person enters the run the quality of services automatically reduces. As other patients are coming, the doctor would, probably, be concerned with making sure something is written on paper for such patients to ‘feel attended to’.
The doctors are actually making a lot of sacrifices. Some times, they feel agitated by the number of patients waiting for them, because he may not be aware that such number will be visiting that day.
Therefore, we can improve the system to care more for the patient at the same time, reducing the doctor’s workload. That way, we enhance the productivity and efficiency of the service providers and everyone benefits.

How Onedokita.com Works
The platform is structured like a hub and the providers as the spokes. It connects patients to providers via its front-end mobile app and providers inter-relate via its fluid, secure back-end web network.
The patient will be able to access the services via our mobile app; doctors, healthcare facilities, pharmaceutical centres; from that, booking appointment with the doctor, demand for drugs, book for scans, or perform all the healthcare transactions rather than making physical visitation to the hospital or other facilities before you can obtain services.
These are to make life easier for people and raise the productivity level of our healthcare practitioners. We are bringing in the telephone ‘advisory’ platform as well for Frequently Asked Questions, inquires or easier connection during emergencies.
For instance, few months ago I went mount-climbing at Cape Town. I had strains in my bone but I hadn’t time to visit the healthcare facility there, but I knew I needed an x-ray. So, if I was able to call a help line or chat, through that I could have booked for x-ray.
From that contact I would have known the slot and time I have been allocated to and it is added to my profile. If I have a personal or family doctor he can take that as reference information. We even have situation where medical reports are released immediately, it helps remove encumbrances in the system.

Information Management/Data Privacy
As the saying goes, health is wealth. The same way we guide our bank account is the same way our health records need to be safe-guided.
The only access-right to that health information is the authenticated user-right. You can add your doctor on your profile; thereby giving him access to your information.
You may decide to create a group and these are people you are permitting to access the information. How will this be helpful? Health tourism is huge in Nigeria. Instead of travelling to India or Germany to supply needed information you can stay here access the facility, sharing email with them on your experiences before embarking on the journey.

Internet Connectivity and Ease Access to Data 
From the front end, the mobile app, which is the interface used by the patient, we profile it for a pre-test; in that way you test-run the process. And the kind of information feed-on the platform, it does not require much megabyte of data and it is hosted on secured service. That means the backend is secured.

Target Market: Private or Public Hospitals?
Our primary target market is the private health institutions. As our vision is ‘unity’, public health providers are taken care of under the government umbrella.
Though, we may not all agree that the public sector is united as should, but there is an oversight assessment.
The private healthcare providers are the ones we want to bring into the system. For instance, the country has this new national (health) ICT framework that applies primarily to government facilities, but the private sector does not have the policy guide. The realty: it has to be financially beneficial to all parties.

Subscription Plans/Download
The patient is key. When I mention patient I actually allude to everyone. A healthy man today could be ill the next few hours.
At the moment it is a free app, downloadable in Goole App Store, but not everybody would want to download, therefore we have the web version.
Meanwhile, we are making the platform available to the providers too. Our vision remains to unite all in the ecosystem by eliminating entry barrier. So, the pricing model is low cost to encourage as many people as possible.

Sustainability Plans
Our plan is, first, to have a robust application, tested and satisfactorily customer-induced, we will then begin to scale up.
The next thing is we want to educate people on some prevalent illnesses, most times, that are treatable but people are not usually aware. We want to open the app and involve organisations in that regard. There are so many health programmes going on; if we tap into that, we will get more people involved. As these are going on more, people will adopt the platform.

Verification of Healthcare Providers
The first thing we did was to approach the Lagos State Government to obtain the list of certified healthcare practitioners.
We are going to other States as well to validate the information we have. We also engage the practitioners on face-to-face discussions. We are also working with NAFDAC to ensure it is only the certified pharmaceutical outlets.
The essential thing is that every facility that wants to enlist on our platform, we visit them, verify and documents every piece of information.
Also, there is a robust feedback mechanism on our platform. Everyone is encouraged to leverage that too.
On our side, we are working on incentives to encourage people to share their healthcare experiences. It might not be that the practitioner is quack but the method of practice might augur well with the people.

How Prepared Is the Market to Embrace Onedokita?
We are optimistic about our positioning, because Nigeria is economically in recession, but technologically we are turning a corner reaching a threshold where will ‘burst’ and expand which will trigger a turnaround in the nation’s economy. Due to our optimism we are building relationships and trusts in the market.

Innovation Summit 2016: Onedokita’s Participation
We really feel grateful to the Emerging Media and partners, the organisers of the Summit for giving us opportunity to showcase our fresh approach to healthcare in Nigeria.
Innovation is not just about new medical device, but also involves new ways/approach to doing solving the same problem or something that has never been done.
The Summit is a big opportunity to present our new ideas with regards access, infrastructure, processes, clinical governance, etc.  

 

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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.NG Domain is Nigeria’s Pride Online – Akinsanya

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The .ng domain name, Nigeria’s country code top-level domain (ccTLD), is the nation’s critical resource in the digital space, says Adesola Akinsanya, the president of the Nigeria Internet Registration Association (NiRA).

Akintola Owolabi, Professor of Cost and Management Accounting at Lagos Business School (front – third from left; Adesola Akinsanya, the president of the Nigeria Internet Registration Association (NiRA) (Front – fourth from right), flanked by members of EBOD and Management Team of NiRA during a training programme at LBS.

The .ng domain extension is unique to Nigeria, and it can give businesses a strong local identity.

This can help establish trust with customers, which is especially important for businesses that rely on local customers.

Mr. Akinsanya made the comments at NiRA Executive Board of Directors (EBOD) and Management Training held at the Lagos Business School (LBS).

The NiRA Executive Board and Management Training at LBS spanned a series of intensive interactive sessions designed to address critical challenges and opportunities in the digital domain.

The training program emphasized the importance of strategic vision, ethical decision-making, and resilience in the face of digital disruptions.

Participants gained insights into global best practices in digital governance, risk management, and leveraging digital technologies for business growth and societal impact.

Mr. Akinsanya, highlighted the significance of the collaboration with LBS, stating, “The NiRA EBOD/Management Training at LBS underscores our commitment to fostering a robust digital ecosystem in Nigeria. It equips leaders with the expertise to address complex digital challenges especially in accounting and financial management while harnessing the immense opportunities of the digital age.”

The program featured distinguished speakers, industry practitioners, and faculty members from LBS, providing a holistic learning experience enriched with real-world case studies and practical insights.

Participants commended the program for its relevance, depth of content, and interactive learning approach, noting its immediate applicability to their roles and responsibilities.

The NiRA EBOD Training at LBS represents a milestone in advancing digital leadership and governance in Nigeria.

“By equipping leaders with cutting-edge knowledge and strategic insights, the program contributes to building a resilient and innovative digital ecosystem that drives sustainable growth and societal development, especially from NiRA perspective. We must fashion out ways of increasing .NG domain name adoption which is our national pride in the digital space”.

Speaking further on why Nigerians and businesses should adopt the .NG domain name, the NiRA president said, “.NG domain name gives your brand special recognition both on and offline.

“Using a .ng domain name can help your business stand out in the Nigerian and global market. It is a great way to differentiate your brand from competitors and establish a unique identity. A .ng domain name is easier to remember, which can make it more likely that customers will return to your website in the future”, he said.

“It instantly communicates to internet users that your business is located in Nigeria. This can be especially helpful if you operate in a niche or industry where location is important to customers”, the NiRA boss added.

He added that Google and other search engines prioritize local content in search results, hence using a .ng domain name can help improve your website’s search engine ranking for local searches.


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Climate Action Africa Opens Applications for CAAF24 Deal Room

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Climate Action Africa (CAA), a leading advocate for climate resilience and sustainable development, has announced the opening of applications for the Deal Room at the 2024 Climate Action Africa Forum (CAAF24). The Deal Room is a groundbreaking platform that aims to connect high-impact climate innovators in Africa with potential investors seeking to accelerate sustainable solutions.

The CAAF Deal Room is a strategic initiative that aims to create opportunities for innovators in the climate-tech domain focusing on emission reduction, energy, agriculture, transportation, circular economy, and building and construction.

The goal of the Deal Room is to select finalists who will have the opportunity to pitch their innovative ideas and solutions at the upcoming 2024 Climate Action Africa Forum, which will be held on June 19th in Lagos, Nigeria.

The Deal Room aims to boost investments in Africa’s green economy by galvanising a community of innovators, entrepreneurs, and investors to create applicable solutions that can mitigate the challenges of climate change on the African continent.

The Deal Room session will facilitate financing for solutions contributing to the growth and sustainability of Africa’s green economy. These deals may encompass prize money, equity plans, debt financing, mergers and acquisitions, and other investment options.

“Through the CAAF24 Deal Room, we aim to bridge the critical gap between promising climate ventures and the essential resources they need to thrive,” says Grace Oluchi Mbah, Co-founder and Executive Director of Climate Action Africa (CAA). “By facilitating connections between passionate entrepreneurs and dedicated investors, we can collectively unlock the immense potential of climate solutions in Africa.”

The eligibility criteria for applying include:

●     The company must be African-owned and operate in any of the 54 African countries.

●     It must be a for-profit company, between 1-5 years post-incorporation, post-MVP (minimum viable product), and post-GTM (go-to-market).

●     The company should leverage digital technology to deliver its business model.

●     Female ownership is an added advantage.

 Those eligible to apply include venture capitalists, impact investors, climate tech startups, Green SMEs (small and medium-sized enterprises), philanthropic organisations, and government representatives.

Following the CAAF24 deal-room will be a post-event accelerator in partnership with the Silicon Valley-based Founder Institute and IDEA Africa. This Africa-wide initiative is specifically designed to further accelerate and enhance support for promising Climate Tech startups and founders who participated in the Deal Room.

The official unveiling of this accelerator will take place at the Climate Action Africa Forum 2024 (CAAF24), marking a significant step forward in driving Climate Tech innovations throughout Africa.

Applications for the CAAF24 Deal Room are open from April 22nd until May 17th. Interested applicants can register at https://deal.caaf.africa/register.


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