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Social, Political Interference Harmful to Telecom Business

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Gbenga Adebayo, president of Association of Licensed Telecommunications Operators of Nigeria (Alton) is an authority in the telecom industry. A former general manager of VGC Communications and now managing director, CNSS, telecom outsourcing company bares his mind on the industry in this interview with chike onwuegbuchi and hilary okeke.

 

Local Content and Operators

On local content, you can view it from two different angles: angle one, talking in terms of hardware; the second one, being in terms of human capital.

When people talk about local content, what really comes to mind is the hardware component; how many of those products and services are made in Nigeria? How many of those brands are Nigerian? That’s what people really interpret as local content. In reality, when you look at ICT being as global industry, local content goes beyond hardware. There is no individual country in the world today that provides the component or content required for a full IT based infrastructure and therefore, countries are interdependent in terms of manufacture and production of various elements of IT based infrastructure. You might be an expert in the production of certain devices and tools; the software might be provided to you, the hardware might be from another manufacturer and country. So, it’s very difficult to find one country that has all that’s required for a full blown communication infrastructure. This means that countries will continue to be interdependent on one another.

And again, there’s no individual country that’s self-sufficient, even the super-powers still depend on certain input from certain countries. Our problem is that nothing is made here. When you look at what makes up a full blown mobile network, copper infrastructure is almost insignificant. What is relevant in our case which will prepare us for the future is the content in terms of human capital. How many of our people are holding authoritative positions in the ICT industry? If they are not prime movers today, if they are not playing critical role today, what is the plan to have Nigerians take over those positions after a period of time?

Poor Quality of Service and Growth Telecom

You see, quality of service can be addressed in many ways and I speak now as the chairman of the operators association that the problem encountered by every sector of the economy, is also facing telecom service provider and because it is all network in one network, there are so many dependencies. So, part of the factors responsible for quality of service is the failure of the Nigerian socio-economic-infrastructure; talking about security, energy, good road network, availability of statistical data, import regulation, import duty, clearing problems at the port, issues of multiple taxation, interference by agencies of government and so on. However, as a people we should not forget our history; we have a network that’s less than 10 years, starting point was half a million subscribers; within 10 years 40 million subscribers and those are networks driven by physical infrastructure.

Revival of Nitel

The case of Nitel is very unfortunate because today, there wouldn’t have been telecom in Nigeria without Nitel. Nitel provided the platform for every service provider in this country today. The question now is how come the one that played such a legacy role has become the one that plays behind the scene? That’s the question I keep asking. In spite of the infrastructure of Nitel, in spite of the greatness of the potentiality of Nitel, in spite of the mileage of Nitel as regards the coverage of this country. There’s no part of the country that you go to today that you don’t see the footprint of Nitel; be it in the form of an old analogue exchange, be it in the form of an old cellular exchange or the form of a receiver station. I was not at that press conference because I have not been around, I have not been following the reports on this issue but it co-relates with what I said earlier. It looks like many things were not done rightly; perhaps the sale was done in a hurry, perhaps there were issues with the bidding processes, perhaps there was an issue with the disclosure element; otherwise, to me as an analyst, it looks like Transcorp met more than they prepared for on one side. To me as an analyst with due respect to all players, it looks like government did not provide the right environment for the buyers of Nitel to succeed. The concern therefore is that if Transcorp paid what it paid for Nitel, which in some quarters have been said is too high and in some quarters too low, no matter what; if factors militating against their success are not dealt with, no matter who buys Nitel tomorrow, the same thing will happen. So, there are some fundamental issues that should be addressed on the part of Nitel. If government has decided to sell Nitel, they should do that with a plain mind. They should not sell it on one side and tie it down on the other side. It will kill the company. We all blame Transcorp for Nitel’s failure without stopping to look at the basic issues there. The case of Transcorp is something that must be addressed with plain mind. Government must be honest about it and of course, they owe the public some explanations on why certain things went the way they did with Nitel. It got to a point where Nitel couldn’t even pay its wages. There’s more to it and am saying again, if factors that led to inability of Transcorp to deliver NITEL are not dealt with precisely, rightly and honestly, same thing will happen again. And again I maintain ‘government still owes the public some explanations on what happened there. So, on that note I would say that we cannot isolate the government from what happened to Nitel. The records are there, allow Nitel to make public names of people who owe them. I believe that with the right support to the buyers of Nitel, the potentials of Nitel are going to manifest.

CNSS and Outsourcing

It is a common practice all over the world. You can not keep all needed skills or all operations in-house. There is no individual company that can provide all its requirements in all areas; it is becoming more popular because the networks are growing and they need to turn around service delivery since it is on high demand. What you will see in the future is the outsourcing of airtime; you will begin to see virtual operators who will not be licensed holders, who will not be service operators; who will sell the services of licensed operators. It’s already happening in other parts of the world. And so what we do in CNSS is to strategically position ourselves to be able to provide rightful engineering outsource support for network operators.

Non individual service providers can provide all the necessary resources to drive a network. It is a case of individual companies building the infrastructure and leasing to service providers. It is a common practice in industries of developed countries and I see it as a good feature. For example, today the challenges that are faced by a number of our members include access to site, security and maintenance of site. If the site is owned by a third party, it is the obligation of that owner to ensure uninterrupted availability of service. Certain burdens are taken off the back of service providers and so they can face expansion, organization of quality, provision of value added services and so on. Am glad that the industry is opening up to outsourcing and I believe it will help in its development and sustainability. Even the roads are outsourced-government gives them to people to maintain so that they are not abused and that’s evident in developed countries.

Number Portability

No, that is not correct. We have made public statements that number portability is accepted. Number portability is something we know, it is a common practice all over the world, it is a feature that can be supported by networks. But we have said that the approach to the introduction of number portability cannot be done on the pages of the newspaper; it must be all inclusive because at the end of the day, it is all networks in one network and we do expect that there’ll be stakeholders’ involvement-every participant, every stakeholder, every operator in the industry will have a role to play in this process. There’s the commercial, engineering and also the administrative part and all should be at work to make this a reality. This is not something that should be jumped into; we must plan and work together-operators, regulators and the consumers. Also, there’s an associated cost in providing number portability. It’s not something you just dump on service providers; everyone has a business plan. As an association, we’ve expressed interest, it’s a feature that’s come to stay; we’ve agreed to go with it and it needs to be given the right approach.


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Verra Certifies d.light’s Clean Cookstove Projects in Sub-Saharan Africa

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A series of pioneering projects by d.light, the global provider of transformational household products and affordable finance for low-income households, to distribute 600,000 energy-efficient clean cookstoves in Kenya, Nigeria, and Uganda have been officially certified by global verification body Verra.

This certification confirms the d.light projects as trusted, verified sources of high-quality carbon credits in the voluntary carbon markets (VCMs).

The d.light projects aim to simultaneously reduce carbon emissions, tackle indoor air pollution, and reduce deforestation through the sale of highly efficient biomass cookstoves subsidized by the revenues from the sale of carbon credits.

Since their launch in late 2022, the projects have positively impacted more than one million lives and are projected to transform more than three million lives by 2025.

Commenting on the news, Karl Skare, d.light’s Chief Product and Strategy Officer, emphasized the projects’ positive impact, “With these projects, we’re not just addressing environmental concerns but also enhancing quality of life for millions.

“Each project underscores d.light’s commitment to practical, innovative solutions that address both environmental and social challenges, as part of our mission to transform the lives of one billion people by 2030.”

Each year, domestic cooking emissions contribute more than two percent of total global GHG emissions and up to 25 percent of anthropogenic black carbon emissions.

Highly energy-efficient cookstoves solve this problem by reducing biomass use by up to 70 percent compared to traditional cooking methods, cutting emissions of both carbon dioxide and black carbon.

The d.light projects are expected to reduce emissions by up to 12 million tons, contributing to climate change mitigation. These emissions reductions will be registered as carbon credits in the voluntary carbon market.

As well as reducing emissions, clean cookstoves are also a benefit to public health. According to the World Health Organisation, exposure to smoke from cooking fires causes an estimated 3.2 million premature deaths worldwide each year and is still one of the predominant causes of pollution-related illness and death in Africa.

In Uganda, for example, less than one percent of the population has access to clean cooking, household air pollution is the one of the largest risk factors for death and disability.

In addition, switching from traditional three-stone open fires to cleaner, energy-efficient cookstoves significantly reduces deforestation and reduces threats to wildlife and biodiversity caused by habitat loss.

Skare explained, “By subsidizing energy-efficient cookstove costs through carbon financing, d.light makes clean cooking accessible to more households, which in turn leads to healthier living conditions and conserves natural resources as well.

“Our projects in Kenya, Nigeria and Uganda are models of how sustainable investments can yield multiple co-benefits, aligning with global efforts to combat climate change and also promoting socio-economic development.

Skare added, “d.light now has projects certified by both Gold Standard and Verra, the world’s two leading certifiers of carbon credits. Organizations looking for ways to offset their own emissions can be confident that when they purchase carbon credits in d.light’s clean cooking projects in sub-Saharan Africa, they are investing in transformative initiatives that reduce harmful emissions, improve people’s health and quality of life, and help conserve the environment as well.”

 


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Remedial Health Unveils New App with Digital POS to power operations for Africa’s Neighbourhood Pharmacies

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Remedial Health, a health tech startup that develops solutions to make Africa’s pharmaceutical value chain more efficient has unveiled an updated version of its customer-facing app, designed to function as an operating system for neighbourhood pharmacies and Proprietary Patent Medicine Vendors (PPMVs) across the continent.

The new app comes with a digital POS terminal to support payment collection, virtual business accounts to receive payments, an in-built barcode scanner feature for recording product sales and store-switch functionality to enable the seamless management of multiple stores, as well as inventory management solutions for restocking and easily identifying short-dated products.

The app also offers comprehensive financial reporting to manage profit and loss, and data analytics to inform decision making.

Despite accounting for 85 per cent of retail medicines sold in Africa’s pharmaceutical industry (projected to reach $70 billion market size by 2030), the absence of bespoke digital tools to manage their unique sales and inventory management needs means neighbourhood pharmacies and Proprietary patent Medicine Vendors (PPMVs) are unable to run their operations as effectively and profitably as possible.

At the same time, the reliance on paper-based inventory and sales management processes means manufacturers have limited empirical insights into customer behaviour to inform their decisions on production and distribution.

The new Remedial Health app has been designed specifically for healthcare businesses in Africa, with tailored features that have been designed to support effective decision making to drive business growth and profitability.

Starting in Nigeria, healthcare businesses can access vetted medicines, and manage their sales and inventory on one easy-to-use platform, freeing up time and capacity to effectively serve their customers and communities.

The app also enables Remedial Health to provide consolidated, real-time data on market behaviour to manufacturers for increased profitability and better decision-making across the value chain.

According to Samuel Okwuada, CEO, and co-founder of Remedial Health, “Neighbourhood pharmacies and PPMVs represent the frontline of healthcare delivery in Africa but they have historically been left to their own devices to figure out how to be efficient and profitable.

“Our mission is to empower these essential service providers with the tools they need to manage day-to-day operations and seamlessly run their practices effectively. We spent a lot of time interacting with our customers in the process of delivering this product and the feedback has been great.

“We are excited by the opportunity to get the app into the hands of pharmacies and PPMVs across the country to support their ongoing success, as well as the health and wellbeing of the nation”.

In 2023, Remedial Health sold more than 300 million individual packs of medicines to 7,500 hospitals, neighbourhood pharmacies and PPMVs across all 36 states of Nigeria.

Its customers also improved their profits by 30 per cent on average, with access to more than 8,000 vetted products at the same, or better than, open-air medicine market prices.

They can also access same-day delivery and leverage inventory financing to minimise cash-flow friction for routine orders and maximise sales opportunities.


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EnterpriseNGR Expands Financial Centres to Three African Countries

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EnterpriseNGR has signed a Memorandum of Understanding to set up the Africa Roundtable of Financial Centres – a chapter of the World Alliance of International Financial Centres, in Mauritius, Morocco and Rwanda.

The MoU, signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries and Africa at large.ort the exchange of best practices between members, enhance visibility regionally

A statement from EnterpriseNGR said that it was joining forces with the three countries to specifically pursue five key objectives.

These objectives include “Jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African Continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African Continent.

“Conduct joint initiatives to supp and internationally, and provide African financial centres with a unified voice regionally and internationally.

“Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services.”

Commenting on this collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, said, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She said, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent. Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence.

We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”

EnterpriseNGR became a member of WAIFC in 2023 during the WAIFC board meeting hosted by TheCityUK in London.

The MoU, which was signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited, to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries.

A statement from EnterpriseNGR said that it was joining forces with the three countries to pursue five key objectives.

According to the group, these objectives include “jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African continent”.

It added that it would enable it to “Conduct joint initiatives to support the exchange of best practices between members, enhance visibility regionally and internationally, and to provide African financial centres with a unified voice regionally and internationally.

Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services”.

Commenting on the collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, asserted, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She stated, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent.

“Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence. We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”


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