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Eliminate Wasting Time and Act in Real Time



Anton Jacobsz, managing director at Networks Unlimited

A sudden technical problem in an organisation, especially during business hours, can cause havoc for an IT department as it is not usually prepared for it, nor does it immediately know what the exact cause of the disruption may be.


This is according to Anton Jacobsz, managing director at Networks Unlimited, an authorised distributor of NETSCOUT solutions throughout Africa.


Jacobsz said, “There is no value, in such a crisis, in having the IT department internally trying to apportion blame between the network engineer versus the network technician or service provider. Instead, the IT department should have a system in place that avoids such ‘finger pointing’ and enables seamless and continuous operation, as well as effective preparation in the case of a crisis.”


Visibility for network engineers

Jacobsz said that network engineers need to be aware of as many touch points to the data as possible, especially with applications that are hosted in the Cloud.

Data sources throughout the network need to be leveraged to provide an overall picture of how services and applications are performing. NetFlow, SNMP, stream to disk packet capture, automated data mining and application performance alerting need to be used system wide to stay on top of performance and security threats, while providing IT professionals with actionable data in the event of a problem.

There are simply too many changing technologies for the network engineer to keep up with at an expert level. In view of this, the network engineer needs to rely on automated analysis tools to provide direction on problem alerting, isolation, and root cause resolution.


In order to validate, troubleshoot, and restore these systems, network engineers require visibility to take the right action in the right place, which ultimately saves the company money and prevents downtime.


Monitoring and analysis by network operators/ technicians

Before a new system goes live, it should be monitored and analysed by network operators using management and monitoring systems and tools.

There are major benefits to implementing these management systems – first, technicians will be able to keep step with a highly dynamic network environment, which places greater demands on their role.

These demands include application problem resolution and analysis of network components, which cannot be accessed in the Cloud.

In today’s critical network environments, technicians cannot continue to lean on legacy systems that only display up/ down status and ping response times. This data cannot facilitate finding the root cause of slow application response and often does not allow the problem to be isolated and resolved.


Preparation by service providers

This is a key to success, in addition to constant skill updates and the ability to be flexible and adaptable. Service providers need to establish and execute on some critical best practices to keep ahead of the complexity and to provide the highest level of service and support to their clients.

Key areas to focus on for best practice execution include:

  • Pre-deployment assessment;
  • Installation and test; and
  • Documentation and reporting.

Service provider field teams can improve project scoping and estimates, reduce call-backs and issues, and ensure satisfaction that results in prompt payment, additional service opportunities and referral business, by focusing on these three areas.


“It is important that IT divisions within the region’s enterprises are as efficient as possible in order for them to not only compete on a global scale, but to also, ultimately, have a bigger impact on the local economy. We are proud to have this kind of real-time service assurance and cybersecurity solution available to the African market, “ concluded Jacobsz.

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Konga Appoints Ijogun Chairman



Olusiji Ijogun

Konga, Nigeria’s leading e-commerce giant, has announced the appointment of frontline corporate guru, Olusiji Ijogun as Chairman.


The appointment takes effect from April 1st, 2018.


Konga has dominated the news recently after its recent acquisition by the Zinox Group, Nigeria’s foremost technology conglomerate, in a move that several industry watchers believe will position the company on a stronger footing and raise the profile of e-commerce in Nigeria.


A seasoned and widely experienced technocrat, Ijogun boasts over three decades of top-notch performance in finance and management which he has brought to bear on the fortunes of a number of thriving businesses across various sectors.


His sterling career has seen him hold several top positions including Senior Group Manager, Unilever Audit, Divisional Managing Director, UAC Foods, Group Finance Director, UAC of Nigeria Plc and Commercial Director, Lever Egypt. He was appointed to the Board of Honeywell Group where he positioned the Group in the foods sector of the Fast Moving Consumer Goods (FMCG) segment.


Mr. Ijogun holds a B.Sc (Hons.) degree from the Faculty of Business Administration, University of Lagos. He is a Fellow of the Chartered Institute of Cost and Management Accountants UK and Institute of Chartered Accountants of Nigeria. He currently serves as the Chairman of Ackmen Nigeria Limited and CEO of Innodel Consulting


His wealth of experience across several brands and sectors is expected to come in handy in positioning Konga on a path of sound corporate governance and a greater share of the e-commerce market in Nigeria and beyond.

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JAMB Warns as Fraudster Urges UTME Candidates to Pay for Scores ‘Upgrades’



As the writing of the 2018 Unified Tertiary Matriculation Examination came to an end on Friday, fraudsters have invaded the Internet, asking candidates to call some numbers through which they could “upgrade” their results.


In a post shared on social media on Sunday, one Mr. Magaji who calls himself JAMB Upgrade Director, urged candidates to call his alleged telephone number 09038747733 for payment instructions for the “upgrade” of their results.


He goes ahead to provide names of candidates and their alleged scores which were supposedly upgraded from low marks to high ones.


The impostor writes in bad grammar unexpected of any official of an examination body whatsoever:


“Attention, attention, attention. This is to inform those who score below 180 in JAMB, the exam board has officially release the upgrading system for those who did not do well.


“Scores has already been upgraded. Congratulations to these following names for your result has been upgraded, please contact upgrading board on 09038747733 Mr. Magaji or WhatsApp me.


“Note: you have to see your previous result before payment.”


The fraud then proceeds to provide what he calls candidates’ names, their previous scores and the ‘upgraded’ ones.


He writes, “You can check your name out — Desmond Samuel 111-280; Chukwu Glory 174-320; Loveth Jude 144-290; Adams Godstime 123-322; William Samson 136-290; Akpan Johnson 156-312; Roland Felicia 170-285; Emeka Queen 171-384; Vivian Hudson 163-299; Mary God’swill 152-321; Doris Gabriel 122-291; Adams Chuka 132-242.


He then calls on UTME candidates who wish to upgrade their results, saying, “If you wish to upgrade your JAMB score, please contact JAMB Upgrading Director (09038747733). Thank you.”


When contacted, JAMB spokesperson, Dr. Fabian Benjamin, warned that the information is false in its entirety.


Benjamin said, “Obviously, this fraud is so ignorant and she or he definitely misunderstood the 2016 incident in which the parameters used for the examination were wrong and therefore had to be corrected.


“In the process of transforming the grades of candidates for the 2016 exams, the examiners used the wrong parameters.


“What we call ‘transformation’ is actually a measurement instrument. So, when we discovered the problem, we did the right transformation but people took it out of proportion to interpret it as addition or subtraction of marks. We only did the right thing.


“It was never an upgrade, as this fraud and others in his category deemed it to be.


“Even in the 2016 incident, the candidates affected were not up to 60,000 out of the 1.5 million that wrote the exams.”


Benjamin warned that no one should listen to the lie, saying that the examination body is busy reviewing the CCTVs in each of this year’s exam centres to ascertain how much candidates and supervisors complied with rules and regulations.


“The CCTVs will reveal any infractions that the supervisors might not have noticed.


“Once we are satisfied with the review, the results will be released without any delay.”


He said the results of over 1.2 million candidates are currently being collated, and that as such, no one can possibly claim to be in charge of any upgrade whatsoever.


He said, “There could be nothing called results upgrade because in JAMB, no one fails or passes. It is a selection exam, which is dependent on general performance.


“Though you may not score enough to get you admitted into a tertiary institution, no one fails.”


He disclosed that the cut-off point for the 2018 exam would likely be 180 or 190.


He also said the results would be released late Monday evening or early Tuesday morning.

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FG to Use ICT to Curb Unemployment



Dr. Isa Pantami, Director General of NITDA

Federal government has said it is aware of difficulties in securing white-collar jobs by youths in the country and this has compelled it to look inward to build technology entrepreneurs.


This was revealed by Dr. Isa Pantami, director general, National Information Technology Development Agency ([NITDA), during the ninth edition of Startup Friday event for Akwa Ibom youths in Uyo, the state capital.


According to him, Information and Communication Technology (ICT) has become inevitable. The future of the country’s youths depends on ICT.


The Director General said the Startup Friday programme was created to encourage every Nigerian to look inward in tackling

Nigeria’s economic problems, stressing that, “ICT is the global driver of all aspects of the economy”.


“We are aware of the harsh condition in securing white-collar jobs in the country. So, it has become apparent for the government to focus more in building technology entrepreneurs. A developed indigenous ICT eco-system would help the country to diversify its economy from oil.


“Data is the new oil. With the two local content-related Presidential Orders, we need to focus on locally-produced innovations for our local markets. NITDA intends to encourage and support ICT entrepreneurship and promote it as an attractive career option for the teeming youths”, he said.


He said the startup was brought to Akwa Ibom to encourage the youths to eke a living through ICT, adding that plans had reached advance stage to establish a Digital Job Centre in the state.




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