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Emergence Communications Centres 5 Years After

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Nigeria has poor record of disaster management in spite of the existence of various agencies whose primary responsibility is to effectively respond to disaster whenever and wherever it happens, with the view of assisting the victims.
Among these agencies include the police, fire service, road safety and above all National Emergence Management Agency (Nema), established in 1999 to coordinate activities of all disaster management activities in the country.
Instances are bound which exposes inefficiency of these disaster management agencies, among them are the bomb explosion at the Ikeja military cantonment that resulted in the loss of many lives and Bellview Airline crash at Lisa village in Ogun state.
It is regrettable that greater percentage of Nigerians that died as a result of the explosion at the cantonment were not killed by the exploded bomb but due to fear of uncertainty, as they were not adequately informed about what was going on. Many thought that Nigeria was under attack by external forces and in the process of running for dear life; they met their untimely death by jumping into the canal thinking that it is an escape route.
Observers believe that if people were informed either through radio, television or public address system on the cause of the explosion many lives lost in that disaster would have been saved. Few years after this unfortunate incident, Nigeria’s level of preparedness in disaster management was put to test again when a Bellview Airline crashed at Lisa village in Ogun State. It took more than 24 hours to locate the crashed aircraft, and by the time this was done, all the passengers on board who were alive few hours after the crash had died.
On December 10, 2005, now defunct Sosoliso Airline crashed and went up in flames within the perimeter walls of Port Harcourt airport, consuming 110 passengers including 62 children. The airport fire service was not able to save any passenger from the inferno owing to malfunctioning of the equipment. These few of several instance of the level decay in the country’s emergency management institutions, as well as to strengthen these institutions and to provide a more effective means of emergency management that the federal government through the ministry of information and communications directed Nigerian Communications Commission (NCC) to establish Emergency Communications Centres in the country. It was designed to offer Nigerians in distress situation assistance by them putting a call to through to the centre on its code and the centre will respond with rescue depending on the nature of the distress.
How the centres came about
The ministry of information and communications in august 2005 set up a committee headed by engr. Steven Bello, then executive commissioner in NCC, but now acting executive vice chairman, NCC. Other members of the committee include Mr. F. Y. Daudu from Ministry of Information and Communications who served as secretary, Mr. Balarabe Gambo of National Emergency Management Agency, representatives of the Police, and Nigerian Telecommunications Limited (Nitel), as well as Mr. Chioke Ogugua representing telecommunications operators.
The committee was to determine the organizational framework and administrative structure that will be required to establish and operate a public protection communications system; recommend a suitable telephone number that will be assigned for distressed call all over the country; as well as recommend means of funding for the scheme to ensure that it is self-sustaining and independent of government funding or budgetary allocations. The committee was also to recommend a frequency or frequencies that should be reserved to communicate with the centres; to determine, if there is any legislative enactment required in order to give legal backing to any of the recommendations made; and recommend modalities for its implementation.
The committee was given four weeks to submit its reports to the feral executive council. Upon the rectification of the report, NCC was directed to implement the recommendations on the establishment of the National Emergency Communications Centres.
Implementation Effort
As part of its implementation plans, NCC mapped out four levels of interaction on the establishment of the centres. These include interaction with equipment vendors such as Nokia, Siemens, Huawei among others who will be supplying equipment that will be used in the centres, telecommunication operators, civil society agencies responsible for disaster management as well as state governments that going to provide land for the centres.
At the interactive session with telecommunications service providers held in Lagos, Mr. Steven Bello, explained that the emergency service code is usually an all service number that can be call in any situation where state-run emergency services are needed.
Bello noted that the interaction with operators was to discuss the requirement for the interconnectivity of such centres which is based Geographical Information System (GIS). According to him, the commission wants the operators to be able to send information about the subscriber on their network who is dialing 119 prescribed distress code in case of emergency.
“We want to get where the co-ordinates of the cell site from which the call is coming from, we want to get the telephone number if possible the caller’s state and local government. Once we get this information, we can use it to query our data base which we are about compiling, from there we will be able to get the nearest response agency close to the victim,” he said.
He cited instance of people who get into distress in places where they don’t know anybody or telephone number of closest police station, ambulance and other emergency response agencies. Such people, he said, can dial the three digit number which will direct the person to an emergency communications centre nearest to him, and from there the person will be directed to the nearest response agency that can help him.
Apart from this, each of the centres would have standby ambulance and other infrastructure such as a borehole to take care of fire related disasters. “We will have fuel depot in the emergency communications centres so that the police vehicle or ambulance stationed at the centre will not complain that they don’t have fuel to move when it’s being called,” Bello stated.
“We are going to provide all the necessary infrastructure, in fact, in the emergency communications centres we will also provide helicopter landing park so that the states that have helicopters such as Abuja and Kaduna can make use of them when there is need for the helicopter to go and rescue somebody who is in a place that is not accessible by road.”
He said that all emergency calls to the centre code are going to be toll free from all network operators in the country.
In line with the recommendations of the committee on the method of financing the communications centres so that they won’t be dependent on budgetary allocation, Bello said they are looking at a similar system in United States of America where one percent in every call made is taxed to finance the centre.
Having realized the need to partner relevant agencies in the establishment of these centres, Bello said NCC would collaborate with Nema in the implementation of the scheme.
He said that explained the presence of Mr. Daniel Gambo, deputy director, communications, Nema, at the interaction with telecom operators. Gambo said they intend to engage experts in disaster reduction and management that will assist in the operations of the centres.
Mr. Samuel Uchega, managing director, Mavis Computel Nigeria, the consulting company for the scheme, said there is going to be a legislation that will prescribe penalty for phones identified to have made calls or send short message service that is not meant for emergency situation to the code. The penalty, he said will be to block such phone line.
He explained that they are also going to establish a smooth communications between distress caller and the administrators in the emergency centres. Ucheaga also noted that the emergency communications centres are going to interface with switches of telecommunications operators to ensure that calls are not delayed in anyway.
NCC has so far gotten land allocation from four state governments for the establishment of emergency communications centres in their states; these include Taraba, Kwara, Plateau and Kaduna.
Sequel to this federal executive council early last year approved the release of N2.4billion for the commencement of the Emergency Communications Centres project across the country.
It more than a year after the approval no concrete result has been seen towards the realization of this laudable initiative.
In his first media interaction session after being pronounced acting executive vice chairman, NCC, engr. Bello re-affirmed his commitment to realizing the Emergency Communications Centre project among other projects initiated under the immediate past EVC, Engr. Ernest Ndukwe. With this assurance it is the believe of Nigerians that concerted effort should be made to see that at least the first set the centre where land have been acquired takes off.

 


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Telecom

Airtel Boosts NIPR Public Relations Week with Onsite Unlimited Data Connection

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Telecommunications service provider, Airtel Nigeria has collaborated with the Nigeria Institute of Public Relations (NIPR) to provide with unlimited internet access at the institute’s inaugural edition of the Nigeria Public Relations Week.

The trailblazing event themed ‘Leveraging Public Relations as a Critical Asset for Nigeria’s Economic and Reputation Renaissance’ is set to run from Monday, April 22nd to Friday, April 26th, 2024, and will welcome thousands of delegates across Nigeria to the prestigious June 12 Cultural Centre, nestled in the heart of Abeokuta, the Ogun State capital.

Speaking on the strategic collaboration, Femi Adeniran, Director, Corporate Communications and CSR, Airtel Nigeria, expressed enthusiasm about the partnership, stating, “Airtel is proud to support the Nigeria Institute of Public Relations in its endeavor to advance the field of public relations.

“The relevance of public relations practice in Nigeria cannot be overstated, as it plays a vital role in shaping perceptions, managing reputations, and influencing public opinion. Hence, our support is a demonstration of our commitment to empowering individuals and organizations with innovative solutions that drive progress and create an enabling society.”

According to NIPR, through the PRWeek Organizing \Committee Chairman, Mr Yomi Badejo Okusanya, the NPRW will gather over 2,000 experts in the fields of economics, PR, and nation-building to discuss strategies for effectively communicating government policies and initiatives to the public.

Other activities at the NPRW will include conferences, the annual general meeting, workshops, induction of new members, breakout sessions with students as well as traditional rulers and a tour of some legacy projects in Ogun state.

With Airtel’s provision of onsite unlimited data connection, attendees and participants can enjoy unparalleled access to online resources, real-time updates, and interactive engagements throughout the duration of the event. This will significantly support the exchange of ideas, foster networking opportunities, and elevate the overall experience for all stakeholders involved.

Airtel Nigeria remains committed to offering unwavering support for initiatives aimed at driving innovation, collaboration, and nation-building.


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World Earth Day: Kuda Partners with Wecyclers to Clean up Communities in Lagos

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In a landmark partnership aimed at promoting sustainable waste management practices, Kuda Microfinance Bank and Wecyclers collaborated to commemorate World Earth Day on April 22, 2024. The collaboration featured a series of impactful activities designed to raise awareness and foster environmental stewardship.

The activities on the day included a webinar session facilitated by renowned expert in environmental management and head of ESG at Wecyclers, Omobolanle Olowu, during which she shared startling data on plastic pollution in Nigeria. She also discussed the importance of proper waste management and its significance in preserving the planet for future generations, providing valuable insights and practical tips on reducing, reusing, and recycling waste.

In a published study on plastic pollution in Nigeria, the country ranked ninth globally for plastic pollution with an estimated 2.5 million tons of plastic waste generated annually and less than 12% of those waste materials recycled.

Also on the day, Kuda staff volunteered for an environmental cleanup exercise, during which they took to parts of Apapa Road, Ebute Metta to empty gutters and collect plastics and other recyclable materials for recycling.

In addition, volunteers from Kuda gained firsthand knowledge of innovative waste management solutions during a guided tour of Wecyclers’ facility in Ebute Metta. The tour showcased Wecyclers’ pioneering efforts in recycling and waste upcycling, demonstrating how technology can be leveraged to address environmental challenges effectively.

Speaking about the collaboration, Emmanuel Femi-Adejobi, Senior Brand Manager at Kuda, expressed enthusiasm for the partnership’s potential to drive positive change. “We [Kuda] are committed to promoting sustainability and environmental consciousness. We also believe that our responsibility is not only to our customers and other stakeholders but also the environment that we all share. Partnering with Wecyclers allows us to inspire communities to adopt eco-friendly practices,” he said.

“Our initiatives towards achieving a sustainable environment and achieving a green earth goes beyond just recycling. We aim to inspire a broader commitment to waste minimization, reusing materials and proper sustainable waste management. As we commemorate World Earth Day, we encourage our staff, customers and general public as a whole to embrace actions that promote a green, safe earth for all,” he added.

Likewise, Esther Chibueyin Fagbo, Head, Human Resources and Partnerships at Wecyclers, emphasised the importance of collective action in addressing environmental issues. “It is very important for organisations to collaborate on initiatives that help save the environment. We are excited about this partnership because such partnerships are crucial to creating awareness and educating people about the impact of plastic waste on the planet and how they can contribute to a change that we all deserve.”

Kuda’s collaboration with Wecyclers emphasises its commitment to sustainability and championing proactive efforts through education, engagement and action to create an environmentally conscious population and a sustainable tomorrow.


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Telecom

Defending the Foundations for Connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria, how many of us would have envisaged the digital world that we live in today?

Defending the Foundations for Connectivity

Gbenga Adebay, chairman, ALTON

The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services.

Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations.

System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides.

It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development.

We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing.

Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone.

The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs.

Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated.

The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag.

It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations.

We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry.

How we approach and resolve it will define the future of Nigeria’s digital economy.

If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power.

If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble.

For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel.

For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives.

But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute.

Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

 

Engr. Gbenga Adebayo is chairman, Association of Licensed Telecom Operators of Nigeria (ALTON).


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