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IHS Launches Vendor Upskill Pilot Programme in Nigeria

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IHS Holding Limited (“IHS”), the largest mobile telecommunications infrastructure provider in Africa, Europe and the Middle East, announces the launch of a bespoke vendor upskill pilot programme to support the development of its local suppliers in Nigeria.

The programme seeks to help local businesses improve service levels, as well as operations and deployment capabilities, to ensure that they all abide by international best practices.

The objective, the Company said is to assist strategic partners manage growth and improve their internal processes through a gap identification process which is focused on their operations, finance and human resources functions.

For Phase One of the programme, IHS partnered with a Lagos-based consultant to design customised programmes for each vendor.

In addition, joint workshops were conducted by the consultant and IHS to deliver training on topics including project implementation, operations and maintenance processes and billing procedures. Phase One lasted six months and resulted in a detailed action plan for each vendor with periodic audits planned to ensure all suppliers continue to meet agreed key performance indicators.

This upskill project is a testament to IHS’ commitment to investing in the development of the Nigerian telecoms sector.

In Phase One, over 11,700 Nigerians, directly and indirectly employed by IHS Nigeria’s vendors, benefitted from the programme by improving their operations management and streamlining their finance and human resource processes.

Issam Darwish, executive vice chairman and Group CEO of IHS, said: “I’m delighted to announce the launch of this programme as it is through these types of initiatives that we continue to enable local engineers and entrepreneurs to reach their own professional goals. The skills learned and knowledge gained from the programme will better equip participants to improve the efficiency of their operations and grow their businesses. We also believe these new skills will also ultimately translate into a stronger local business ecosystem and enhanced quality of service for our customers.”

The programme is currently in Phase Two which is focused on continuous operational engagement with vendor teams to address any day-to-day operational challenges.

Phase Three of the programme will deploy additional refresher courses as needed and will see the programme expand to include additional suppliers. IHS employs close to 40,000 people directly and indirectly throughout Africa via its subcontractors.

IHS is the largest independent tower operator in Africa, Europe and Middle East, with over 23,300 towers.

Founded in 2001, IHS Group provides services across the full tower value chain – colocation on owned towers, deployment and managed services.

The Group continues to grow and develop its business with leading market positions in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda and has also recently led in-market consolidation in Africa through its acquisition of Helios Towers Nigeria in early 2016.

 

 

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NCC Hosts UNODC, Vows to Sustain Collaborations Against Cybercrimes

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The Nigerian Communications Commission (NCC) will continue to collaborate with other government agencies and international partners towards stemming the tide of cybercrimes.

Mr Sunday Dare, NCC’s executive commissioner, Stakeholder Management, stated this on recently at the Commission’s Headquarters during an interactive session with representatives of the United Nations Office on Drugs and Crime, UNODC.

Kamal Toure, the UNODC eLearning Project Officer and Patrick Boismenu, cybercrime expert, were at the Commission’s Headquarters as part of their assessment mission to West Africa to gauge how well Nigeria, Senegal and the Gambia are able to fight cybercrime.

Mr. Dare noted that the Commission performs its regulatory functions in a way that ensures that its licensees take the steps necessary to combat cybercrimes.

He explained that “The role of the NCC here is to do an audit and make sure that we have all the ISPs having active databases and meeting the six months (data retention requirement) as stipulated in the license provision.”

Responding, Patrick Boismenu stated that UNODC is willing to provide assistance in needed areas to ensure that ISPs comply with requirements for data retention because of the crucial role data plays in fighting cybercrimes.

“Our goal is to ensure that cybercrime investigators have access to the tools they need to do their work,” Mr Boismenu explained.

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TCP: NCC Says Consumer Satisfaction, Robust Sector Top Priorities

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By Ugo Onwuaso

Nigerian Communications Commission (NCC) is determined to carry out its regulatory functions to ensure that the companies operating in the industry were healthy.

Prof. Umar Danbatta, the executive vice chairman of the Commission, made the remark during the 81st edition of the Telecoms Consumer Parliament (TCP) held in Lagos.

He added that “it has taken steps to ensure that the telecommunications sector remains vibrant”.

Mr. Sunday Dare, the executive commission, Stakeholders Management, NCC, who represented the Executive Vice Chairman, said that “the commission would carry out its regulatory functions to ensure that the companies operating in the industry were healthy”.

The Chairman said that the regulatory body had made interventions to prevent disruptions in the consumer’s experience.

According to him, “NCC has commenced aggressive enforcement of the Code of Corporate Governance to ensure that licensees in the industry continue to operate as viable businesses.

“The consumer deserves all the credits for the past and indeed the future successes of this industry.

“The Nigerian telecommunications consumers are at the centre stage of our regulation.

“We at the NCC, being consumer centric regulatory organisation have decided to celebrate consumers of the Nigerian telecommunications industry consistent with the eight point agenda that I set out when I assumed office in 2015.

The number two and six items of the agenda are the core drivers of the NCC year of telecommunications consumer initiative.

“While the number two item of the agenda addresses improved quality of service.

And item six is concerned with protection and empowerment of the telecommunications consumers,” he said.

He also stated that all NCC’s initiatives such as SIM card registration, Mobile Number Portability, Broadband policy implementation, development of 2442 and 622 short codes as well as various consumer awareness campaigns were to ensure consumer satisfaction and protection.

Danbatta added that the commission would continue to look out for and protect the interest of the consumer without compromising the interests of other stakeholders in the industry.

Mr Abdullahi Maikano, director, Consumer Affairs Bureau (CAB) of NCC, said that over the years, TCP had proven to be an innovative way of bringing all stakeholders together to discuss and proffer solutions to industry issues.

Maikano said that the TCP had continued to occupy a pride of place in the commission’s activities.

He said that NCC would continue to provide significant resources to ensure that the parliament is held regularly for the benefit of consumers and the industry.

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Banks’ Working for Early Sale of 9Mobile — Fidelity Bank Boss

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Mr. Nnamdi Okonkwo, managing director of Fidelity Bank Plc, has said that all the banks whose money is trapped are working together for smooth sale of the telecoms on or before the end of the year.

This is as the 180 days’ window handed down to the receiver managers of 9Mobile draw nearer.

Explaining industry issues in a recent interactive session with select editors and publishers in Lagos, he said “As you are aware, the creditor banks came together to appoint a new Board and Management for the company, with the Deputy Governor of the CBN as chairman of the Board”.

“The company has good fundamentals with about 22 million subscribers, and it is also very strong in data. Our interest is to ensure the company remains a going concern so that it can attract interested buyers. The banks are working collectively on this,” Fidelity bank chief executive revealed.

It would recalled that at the heat of the $1.2bn syndicated loan default crisis which nearly grounded the former Etisalat, both the telecoms regulator and Central Bank of Nigeria (CBN), considered the volume of subscribers and intervened.

Part of the intervention was the appointment of Dr. Joseph Nnanna, former Deputy Governor of the CBN to head the chair the board and prepare it for potential investors between 90 to 180 days.

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