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InstinctWave’s Report Shows Government Agencies Unresponsive to Social Media

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The campaign for government parastatals and other public institutions in Nigeria to embrace digitization is yet to be replicated in practical terms or fully implemented.

The major aspect of digitization is the social media. It remains the platform that has become a critical contributing factor to successful businesses and government, mostly in advanced countries.

Due to the knowledge gap and the inability to be proactive with social media enough, the public sector still remain at the lowest cadre in terms of using social media to engage Nigerians.

With social media platforms like Facebook, Youtube, LinkedIn and others, most developed nations are using it as a vehicle to drive engagement and bridge the communication gap between the government and the citizens.

For instance, the USA government has given much priority to social media believing that it has the potentials of breaking communication barrier and boosting relationship with the Americans.

The question is, how far has Nigeria gone in the area of using social media to communicate and engage her citizens?

However, the Public Sector Performance on Social Media Report by Instinct Wave, a media , event and consulting firm, confirms that some public agencies and parastatals are not doing enough in terms of embracing the social media.

According to the firm, the report drew conclusions on the amount of followers and likes they have on their Twitter Accounts, Facebook pages, Instagram followership, Youtube Subscribers, existing Linkedln accounts for staff and how they share relevant service information to the Nigerian public, likewise their feedback mechanism.

Independence National Electoral Commission (INEC) is the most visible government agency in Nigeria on social media platforms. INEC has 726, 000 followers on Twitter, 266, 151 likes on Facebook and 37, 000 followers on Instagram.  For Engagement, and Reach Engagement level,  INEC has 60 percent on Facebook,  85 percent on Twiiter,  30 percent on Instagram.

The Nigerian Police Force (NPF) ranks second, with 406,  000 followers on Twitter,  510, 661 likes on Facebook,  2, 836 on Facebook,  2, 836 on Instagram,  224 subscribers on Youtube, and 908 followers on LinkedIn.

On Engagement Level and Reach, Facebook 70 percent, Twitter 60 percent, Youtube 30 percent ,   LinkedIn 5 percent,  Instagram 60 percent.

Meanwhile, the Federal Road Safety Corps (FRSC) ranks third according to the report. FRSC has 203, 000 followers on Twitter, 290, 247 likes on Facebook, 2, 626 followers on Instagram,  1, 011 followers on LinkedIn.

The 12 page report which will be available soon implies that social media applications have been averagely accepted in public sector in Nigeria.

However, the acceptance and broader adoption of sophisticated tactics that go beyond information and education paradigm, such as true engagement or networking strategies are still at the infancy.

However,  despite embracing the use of social media platforms,  the agencies and parastatals sector face the challenge such as leveraging the energy of the new generation,  and use to drive a new positive culture that supports high performance,  poor engagement,  poor capacity building on social media knowledge,  duplication of social media platforms and creating a non social media platforms.

Unveiling the report to journalists in Lagos,  Akin Naphtal,  CEO, InstinctWave Group Africa, said the public sector engagement with Nigerians on social media platforms remains very minimal, emphasising that much attention should be tailored towards social media,  as this remains the most effective way to engage people.

He lamented that most of the decisions makers from the public sectors claim to be investing on social media so as to have a reputable online presence but haven’t started practicing what they have preached.

“Most times, we realised that some of these government agencies organizing events on how to go digital without them finding it deem to even deploy social media.

“Why are we talking about digital economy when the government is not ready to engage the people,” he asked.

He explained that the thrust behind this report is revealed the mechanisms that have been adopted by the public sectors and how they have used social media over the years.

“The perception of the citizenry is bound to shift with this report.  There would be adequate information to justify the reasons for communication gap and how information should be disseminated” Instinct Wave boss noted.

Other issues as spelt out in the report include, lack of understanding of generating rightful and engaging content; lack of sharing best practices with private sector initiative; lack of strategy and innovation of social media tools; poor knowledge of engaging and connecting with the right audience, management and analysis of social media accounts and overview of feedbacks.

 


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Confronting the Google Monolith: Survival Strategies for Online Businesses

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By Reuben Kalu.

In the vast expanse of the digital realm, Google looms large, an omnipresent force shaping the way we navigate, search, and conduct business online.

From its humble beginnings as a search engine to its current status as a multifaceted tech behemoth, Google has entrenched itself deeply into the fabric of the internet.

Its influence is undeniable, its reach unparalleled, and its ubiquity seemingly inescapable. But can you truly run an online business without Google?

The answer, in today’s digital landscape, is a resounding no. You have no choice.

Google’s dominance extends across multiple facets of the online world, making it virtually impossible for businesses to thrive without engaging with its ecosystem.

From search engine optimization (SEO) to online advertising, email services to analytics, Google’s suite of products and services permeates every aspect of the online business landscape.

Attempting to operate without Google is akin to swimming against a relentless tide, fighting an uphill battle fraught with obstacles and limitations.

At the heart of Google’s influence lies its search engine, the gateway through which billions of internet users navigate the vast expanse of online content. .

Google’s search algorithms wield immense power, determining which websites rank prominently in search results and which languish in obscurity.

For businesses seeking to attract organic traffic and expand their online presence, optimizing for Google’s search algorithms is not merely advisable—it’s imperative.

But Google’s influence extends far beyond search. Consider Google Ads, the company’s advertising platform that enables businesses to reach targeted audiences through paid search, display, and video advertising.

With billions of searches conducted on Google each day, Google Ads provides unparalleled reach and visibility, allowing businesses to target potential customers with pinpoint accuracy.

Attempting to compete in the online advertising arena without leveraging Google Ads is akin to entering a battle unarmed—a futile endeavor destined for failure.

 

Moreover, Google’s suite of productivity tools, including Gmail, Google Drive, and Google Workspace, has become indispensable for businesses seeking to streamline their operations and enhance collaboration.

With seamless integration across devices and platforms, Google’s productivity tools offer unparalleled convenience and efficiency, empowering businesses to work smarter, not harder.

Attempting to eschew Google’s productivity suite in favor of alternative solutions is not only impractical but also unwise, depriving businesses of the tools they need to succeed in today’s fast-paced digital landscape.

Furthermore, Google Analytics stands as the gold standard for web analytics, providing businesses with invaluable insights into their online performance and audience behavior.

From tracking website traffic and user engagement to analyzing conversion metrics and customer demographics, Google Analytics offers a comprehensive toolkit for optimizing online marketing strategies and driving business growth.

Attempting to gauge online performance without leveraging Google Analytics is akin to flying blind, devoid of the critical data needed to make informed decisions and drive meaningful results.

But perhaps the most formidable aspect of Google’s influence lies in its role as a gatekeeper of information and access.

With billions of users relying on Google’s platforms and services each day, the company wields immense control over the flow of online traffic and the dissemination of information.

For businesses seeking to connect with customers and expand their reach, Google’s dominance presents both a tremendous opportunity and a formidable challenge.

Attempting to circumvent Google’s influence and establish an online presence independent of its ecosystem is a Herculean task, fraught with uncertainty and risk.

In essence, attempting to run an online business without engaging with Google is akin to swimming against a relentless tide, fighting an uphill battle fraught with obstacles and limitations.

While alternative platforms and solutions exist, none possess the ubiquity, reach, and influence of Google’s ecosystem.

To thrive in today’s digital landscape, businesses must embrace Google’s dominance and leverage its suite of products and services to their advantage. You have no choice.

In conclusion, Google’s pervasive influence permeates every aspect of the online business landscape, making it virtually impossible to escape its grasp.

From search engine optimization to online advertising, productivity tools to web analytics, Google’s ecosystem encompasses a vast array of products and services that have become indispensable for businesses seeking to succeed in the digital age.

While alternative solutions may exist, none possess the ubiquity, reach, and influence of Google’s ecosystem.

To thrive in today’s digital landscape, businesses must embrace Google’s dominance and leverage its suite of products and services to their advantage.

You have no choice.


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Hydrogen Hosts Catalyst Workshop, Highlights Resilient Business Models for Fintech Startups

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As part of its mission to empower African businesses with tools needed to thrive, garner admiration, and foster global acclaim, leading payment solution company, Hydrogen Payment Services Company Limited (Hydrogen), recently partnered with the Co Creation Hub (CcHub), to host the latest edition of the Catalyst workshop in Lagos.

The discourse addressed the potential risks and opportunities for startups and saw experts advise participants on the need to develop resilient business models that would scale across different economic climes.

Moderated by Miracle Ezechi, Digital Marketing Manager, Hydrogen, the panel session addressed dominant issues about the theme: ‘Adapting Fintech Business Models to Economic Climes: Flexibility, Agility and Customer-centricity’.

Mr. Emeka Awagu, Chief Technology Officer, Hydrogen, who spoke as a panellist, addressed the issue of customer-centricity, which according to him, is key to Fintech growth.

He advised startups to listen to customer demands and understand their needs in order to develop the right solutions that will lead to long term market viability.

“Innovation is key for startup growth. However, understanding customers’ needs and change in behaviour will help any startup to innovate better.

“Startups must be flexible and agile to develop solutions with high interoperability and processing speed, and they must be ready to learn from startups that have failed,” Awagu said.

With an estimated 61.07 percent of startups failing, the participants stressed the need for prudence.

“Statistically, a staggering number of startups fail, often due to financial mismanagement. Hence, founders must prioritise understanding and maintaining a healthy the Cost-to-Earnings ratio.

“It is not just a number, but a pivotal indicator of a company’s financial health as well as being a key attractiveness determinant for investors,” Awagu added.

On his part, Ina Alogwu, the Group Director, Digital Transformation, ARM HOLDCO, who also spoke as a panellist at the session, stressed the need for startups to develop sustainable products and solutions that will help them remain competitive in an environment that is faced with harsh economic realities.

“Many startup businesses fail within their first five years, however upcoming startups should not be discouraged, rather develop a culture that will encourage them to understand the reasons for failure and learn from mistakes.

“Startups should not be too rigid with their solutions and should be ready to accept changes that will drive innovation,” Alogwu stated.

Hydrogen will be deepening its economic impact series with a webinar planned for Thursday, April 25, even as businesses across Africa continue to face an array of challenges, ranging from inflation and currency fluctuations to rising operating costs.

Themed ‘Navigating Economic Challenges: Strategies for Sustainable Growth,’ the webinar will delve into key areas critical for businesses to not only survive but thrive in the face of economic adversity. Register using this link – https://bit.ly/Hydrogenwebinar.

Esteemed panellists for this event include Taofik Odukoya, CEO, Vanguard Pharmacy, and Okechukwu Odimgbe, Chief Financial Officer, Hydrogen. The session will be moderated by Nnenna Sam-Obioha, Ecosystem Orchestrator, Hydrogen.

 


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Dexude Secures Funding to Revolutionize Education in Nigeria, Beyond

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Dexude, a leading edtech platform with operations in Nigeria, has announced that it has been awarded the prestigious Business Finland TEMPO funding.

Dexude Secures Funding to Revolutionize Education in Nigeria, Beyond

Charles Emembolu, founder of Dexude,

This significant funding injection marks a pivotal moment in Dexude’s journey towards transforming education through its AI-powered, live-first, expert-led, and community-driven platform.

The Business Finland TEMPO funding is specifically designed to support startups and SMEs aiming for international growth by building their expertise and solutions into international success stories in innovative ways.

Dexude’s commitment to innovation, coupled with its vision to enable a billion learners worldwide, aligns perfectly with the objectives of the TEMPO funding.

Commenting on this milestone achievement, Charles Emembolu, founder of Dexude, remarked, “We are incredibly honored and excited to receive the Business Finland TEMPO funding. This funding is not only a validation of Dexude’s mission to reinvent education but also a testament to the hard work and dedication of our team. With this support, we are poised to accelerate our efforts in democratizing access to quality education and empowering learners across Nigeria and beyond.”

L-r; Kelvin Chikezie, co-founder of Dexude; Kashifu Inuwa Abdullahi, Director-General/CEO of the National Information Technology Development Agency (NITDA); and Charles Emembolu, founder of Dexude

Kelvin Chikezie, co-founder of Dexude, added, “Securing the Business Finland TEMPO funding is a significant milestone for Dexude. It underscores our commitment to leveraging technology and innovation to revolutionize the way people learn and grow. We are grateful to Business Finland for believing in our vision, and we are excited to embark on this next chapter of Dexude’s journey.”

Dexude is on a mission to redefine education by providing learners with access to influential experts and thought leaders, live interactions, and a vibrant community-driven learning experience.

Through its platform, Dexude aims to break down barriers to learning and empower individuals to pursue their passions and unlock their full potential.

 

 

 

 


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