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Investment on Innovation Centres Will Speed Up Nigeria’s Digitalisation- Nicholas

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Travers Nicholas is the general manager, Dell EMC West Africa. Working with his team, Travers spends time with customers helping to guide them through their digital transformation encompassing workforce, security, and IT. During Travers’s time with Dell EMC he has worked with customers from SME to Enterprise from all market segments, helping them to reduce cost and improve efficiency through the adoption of Dell EMC technologies.

Coming from a Technical Background, some of Travers’s previous roles include Systems Engineering Manager, Technology Consultant, and Infrastructure Manager for global organizations in the banking, telecommunications, and services industries. During a recent chat with peter oluka, he expatiates on how Dell’s activities positively impact Nigeria’s IT/ICT ecosystem. 

How Prepared Is Dell to Impact World Technology in the Next Industrial Revolution?

In September last year, Dell merged with EMC to create the largest privately-controlled technology company in the world – Dell Technologies.

Under Dell Technologies, we have seven brands (Dell, Dell EMC, Pivotal, VMWare, VirtuStream, RSA and SecureWorks) with which we are better positioned to deliver quality end-to-end solutions to our clients.

On our preparation to impact world technology in the next industrial revolution, Dell Technologies is innovating like a start-up with the scale and reach of a global powerhouse, investing $4.5B in research and development annually. In the same vein, we are also investing another $100M annually in innovative startups in future tech areas like AI/ML, Automotive, Genomics. These are indications that we are a forward looking organization and are future-ready in our approach to solutions and our client can attest to this.

The second question on monitoring: signatures is reactive, that’s the main talking point, i.e. not to be reactive; that’s where having Global threat intelligence (SecureWorks) and identity threat management solutions (RSA) comes in to plaly.

Security is very important in technology. How does monitoring network to detect suspicious acts solve the Issue of Internal Instigated IT Security Breaches?

First thing to note is that traditional approach to security is no longer enough. Identifying signature and using anti-virus are reactive approaches, and given current technology realities, being reactive is not efficient in forestalling and preventing security breaches, be it internal or external. For instance, what happens when virus changes itself and signature appears differently?

As such, solving security issues needs to do with the incorporation of global threat intelligence and threat management solutions using high performance security analytics. The need to shift from traditional approach to security is why Dell Technologies is investing heavily in its two security brands – RSA and SecureWorks.

RSA and SecureWorks provide intelligence-driven security solutions for organizations effectively prevent, detect and respond to advanced attacks, manage user identities and access, reduce business risk, fraud and cybercrime.

…Which Means You Are Using Big Data To Solve Security Challenges.

Absolutely, big data! Security is a big data problem. There is so much data and there is no way a human being could monitor and respond to all.

Let’s Narrow This Down To West Africa And Nigeria In Particular; Do You Think Nigeria Is Prepared For The Next Industrial Revolution Driven By Internet Of Things (IoT), Smart City, Big Data And Others? What Are Your Perceptions About This Market?

Personally, I think Nigeria is ready for the next industrial revolution. Interestingly, I believe a lot of innovations will come from countries like Nigeria, Kenya and India where there are necessities to innovate.

I have been opportune to interact with a lot of young people with keen interest in software development and do not think anyone would disagree with me on the high skills level of the members of Nigerian IT community. However, there is a need for continuous development and less dependence on the government.

No doubts, Nigeria has its fair share of infrastructural deficit in the area of power and networking, but the innovative and entrepreneurial spirit of Nigerians gives me hope that Nigeria is ready for the next industrial revolution. The mindset is there; maybe it just needs to be proliferated and supported a bit more.

How Did Dell Fare During the Economic Recession?

Truth is, all Nigerians were affected in one way or the other by the recession.

How we fare is very simple. Dell Technologies is the world’s essential infrastructure company. We provide essential end-to-end solutions that businesses need to run effectively and efficiently and when there is a need, there is business.

Of course, spending slowed and due to foreign exchange (Forex) issues, IT and ICT market declined during the economic recession, but at the same time we are happy that we’ve come through in a positive way for our customers and we continue to support them and deliver on outstanding quality of service.

Recently Dell Made A Commitment To The 2020 Legacy Project, How Are You Using Such Opportunity To Give Back To Nigerians?

Dell is committed to driving human progress by outing our technology and expertise to work where they can do the most good for people and the planet.

One of such commitments is the Ocean Plastics project, where we’re taking discarded plastics from beaches, shorelines, and other coastal areas and turning that into packaging for our XPS 13 2-in-1. 

As a country near the ocean, this is very important to Nigeria and it is a project that excites me personally. I’ve seen too many videos and heard many stories on how whale and other aquatic animals get killed by the plastics in the ocean

Dell Technologies is also involved in an alliance with the Nigerian government and a couple of organizations on how we manage Electronic Wastes (e-Wastes) around the world because we believe there is a need for e-wastes to be discarded in a responsible way.

What Is Dell Technologies Doing About Empowering Women In Technology?

First of all, we have a large female population of Accounts Executives in our team and we are very supportive of our female employees. Also, we have a female Mentoring and Development Program that allows our female employees grow and advance their careers. In fact, it was an employee driven initiative where some of those employees mentored internally become mentors to females in Universities, developing and guiding young women on how to join and succeed in the technology industry.

This type of thing only happens when you create a culture that supports women and treat them as fair and equal partners. There is no gender discrimination in our organization and we are going to provide a frame work for that to be successful around the world.

Research and Development (R&D) Is The Centre Of Technology Evolution, But Most OEMs Seemingly Develop Product Based on ‘Perceived’ Needs Of Emerging Markets. What percentage of Dell’s resources is channeled towards R&D?

We are very passionate about R&D such that we invest about $4.5B in it annually. We have in excess of 15000 engineers around the world who are working on building and developing products- software, hardware and solutions. We believe we create great products, great solutions and great technologies.

Also, we ensure we maintain a direct relationship with our customers and when we get feedback we take it very seriously, report back to our team of engineers on how to improve and be better positioned for the future

What Do You Are The Areas That Needs Fine Tuning; Requiring Government’s Intervention To Give Nigeria’s Technology Market A Push?

I’ve observed in Nigeria that many people look, first, to the government ‘to do things for us’, but I believe that innovation is more likely to come from individuals, because they are the ones who know and have the needs to solve problems. However, the government can invest in innovation centers that would allow use of technologies for youths who don’t have access. Though, it’s not possible to provide overnight access of technology to all Nigerians, we need to start with what’s reasonable; maybe some small centers.

Secondly, once they have access to the technology, a bit of monitoring should be done to make sure they are using it productively.

If the youths have access to technologies you would be surprised at what they can do, but if you create some sort of policies to force it on people, it won’t come out of passion. That’s why I have the belief that innovations need to come from the people, give them the tools, the access and support they need.

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Sanitise Economy, Curb Debtors Via Technology, Ekeh, Zinox Boss

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Leo Stan Ekeh, serial digital entrepreneur and chairman, Zinox Group

Leo Stan Ekeh, Africa’s leading technology entrepreneur, has charged the Federal Government to leverage technology in reducing to the barest minimum the growing incidences of corporate debts and usher in an era of unprecedented boom and sanity in the Nigerian economy.

 

He made this assertion while delivering the Guest Lecture at the maiden edition of the 2018 Nigerian Online Merit Awards (NiOMA) held in Lagos recently.

 

Ekeh, chairman of the Zinox Group, who disclosed that technology will resolve much of the contemporary problems facing the Nigerian state if holistically applied, noted that the country will benefit immensely if the government turns to technology in its search for lasting solutions to the challenges confronting the economy.

 

According to Ekeh, the recent revelation by the Asset Management Corporation of Nigeria (AMCON) that, about 350 Nigerians account for 80 per cent of its N5.4 trillion debt portfolio and the refusal of majority of these debtors to liquidate their indebtedness is an issue that can be easily resolved through the application of technology if there exists accurate data of how these debts arose.

 

In his opinion, it could also be that the government at different levels are partially responsible for some these debts, especially if they were unable to meet their obligations to some of these corporates.

 

Ekeh acknowledged that the present debt profile should be a case study for upcoming entrepreneurs or part of the issues to be dissected by data analysts on why some of these businesses failed, noting that this may also reveal a lot of insider compromises on the part of the lenders so that sincere lessons could be learnt and better structure and systems put in place to avert a recurrence.

 

“Working in concert with the Nigeria Inter-Bank Settlement System (NIBSS), the Central Bank of Nigeria (CBN), Attorney General of the Federation and the Economic and Financial Crimes Commission (EFCC) for enforcement purposes, AMCON can leverage a simple technology application that makes it easy to access the bank balances of debtors across all the various banks in Nigeria. This will be a mandatory requirement for the extension of loans and credit facilities and will foster more responsible borrowing as the lenders can easily debit the accounts of borrowers upon due date to recover sums extended.

 

“This will not only reduce the growing profile and negative trend of corporate debts, with its attendant detrimental effect on the economy but will also expose many Nigerians who are publicly hailed as billionaires but who are only living large off depositors’ money, while frustrating further lending to start ups,” he stated.

 

Disclosing the many ways he has relied on technology to ramp up efficiency in his various businesses and simplify complex processes, Ekeh revealed that by next week, he would be trying out a new Enterprise application that will simplify transaction with bankers, irrespective of the numbers.

 

“This application will give us control over all of our bank accounts instead of relying on bank staff to implement our instruction at their convenience.”

 

He also disclosed that the new warehouses widely reported as recently acquired by e-commerce giant Konga were equipped with digital cameras with data analytics and artificial intelligence capabilities which can easily detect fraud and random inconsistencies such as a change in the appearance of an individual or item captured on entry into the facilities. Most importantly, these cameras are cloud based.

 

Urging the government to commit more resources to technology in resolving the unemployment challenges and drive the nation towards rapid development, Ekeh cited the influence of technology in the political space which has reduced post-election litigations from 87% to about 33%, noting that this will further reduce to 11% or thereabouts with the adoption of electronic voting, if funded by the government.

 

“Technology does not lie; it is either you are right or wrong. With technology, you can do unimaginable things. You don’t even need to go through the four walls of a University to acquire quality education,” Ekeh enthused.

 

The Zinox Chairman who spoke on the theme – Leveraging the Internet Revolution to leapfrog Nigeria’s development – affirmed that Information Technology will disrupt the Nigerian economy positively by the year 2023, creating immense opportunities and new wealth for many Nigerians.

 

Noting that this will happen irrespective of the status of leadership at the helm of affairs in the country, Ekeh urged attendees at the event to prepare for the coming disruption.

 

While appreciating the organizers and Publisher of News Express, Mr. Isaac Umunna, Ekeh who received the ICT Icon of the Year award at the event also seized the opportunity to recognize the media for the long years of support in spreading the ICT gospel, even as he declared his intention to stand down from participation at many of such future events in order to allow the younger generation and his son, Prince Nnamdi Ekeh, founder of Yudala to take the stage as he believes they have better global education and exposure to lead the nation to the digital promised land.

 

Among dignitaries in attendance at the event was former Executive Vice-Chairman, Nigerian Communications Commission (NCC), Dr. Ernest Ndukwe who chaired the event; Lagos State Governor, Akinwunmi Ambode represented by the Commissioner for Information and Strategy, Kehinde Bamigbetan; Publisher of the Guardian Newspapers, Mrs. Maiden Ibru; former Vice-Chancellor, Obafemi Awolowo University and Chairman, Editorial Board of the Guardian, Prof. Wale Omole and Editor, Vanguard Newspapers, Mr. Eze Anaba, among others.

 

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Mobile Operators Commit to Common Approach to IOT Security

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The GSMA has announced that global mobile operators have committed to adopt and implement the GSMA IoT Security Guidelines.

The guidelines outline best practice and recommendations for the Internet of Things (IoT) security for the entire IoT ecosystem and set out a comprehensive security assessment scheme to help ensure IoT services are protected against IoT security risks. There will reach 3.1 billion IoT connections by 2025, according to GSM A Intelligence.

“For the IoT to flourish, the industry needs an aligned and consistent approach to IoT security. Our guidelines encourage the industry to adopt a robust set of best practices that will help create a more secure IoT market with trusted, reliable services that can scale as the market grows.

“The mobile industry has a long history of providing secure services in licensed spectrum and by implementing these guidelines, we can help ensure the long-term sustainability and growth of the market,” commented Alex Sinclair, Chief Technology Officer, GSMA.

The GSMA IoT Security Guidelines are targeted at IoT service providers, device manufacturers, developers and mobile operators and provide best practice for the secure end-to-end design, development, and deployment of IoT solutions across industries and services.

They address typical cybersecurity and data privacy issues associated with IoT services and outline a step-by-step process to securely launch solutions to market.

They are supported by an IoT Security Assessment scheme that provides a checklist to support the secure launch of IoT solutions into the market and keep them secure throughout their lifecycles thereby creating a sustainable IoT ecosystem that is designed for end-to-end security.

Both the GSMA IoT Security Guidelines and IoT Security Assessment also cover the fast-growing Low Power Wide Area or Mobile IoT technologies, LTE-M and NB-IoT.

 

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BoICT Explains Why Glo Won Most Innovative Award

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Organisers of the Beacon of ICT Awards, Communications Week Media, have said that Globacom won the Most Innovative Player Award at the 2018 edition of the awards because it pioneering most of the innovations in the nation’s telecoms industry.

Giving the explanation while presenting the awards to Globacom,  Ken Nwogbo, Editor-in-Chief and Chief Executive Officer of Communications Week Media, reiterated  Globacom’s consistent role as the pioneer in Nigeria’s telecom space in the area of innovation and service quality.

According to him, “Glo has remained consistent in pioneering most of the innovations we have in the telecoms industry today, both in voice and in data services.

Glo Café, Borrow me Data, Campus Booster, E-top Up and Easy Share are among the recent products which have offered unparalleled experience for telecom subscribers on the Glo network. Many of the respondents who took part in the poll said this was why they voted for Glo as the Most Innovative Mobile Player”.

Nwogbo further explained that winners in the various categories were decided by readers of Communications Week in an online survey conducted by the magazine from November last year to March 15, 2018.

The Beacon of ICT Awards was instituted to reward the vision and efforts of individuals and companies that have contributed to the growth of the ICT industry in a particular year.

The main objectives of the awards are to evaluate and recognize standards of excellence in the country’s quest for growth and development in the use of ICT and to ensure that ICT professionals are provided a basis for recognizing and validating outstanding contributions.

 

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