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NIPOST On Advanced Stage to Block Leakages with Technology- Adegbuyi

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Barrister Bisi Adegbuyi, post master general of the Nigeria Postal Service (NIPOST), has reiterated that the new leadership will deploy technology to tackle financial and other leakages in the Service.

Adegbuyi made the remark in an address at the Bulkpost Venture Customers Forum held at Sheraton Hotel, Ikeja on Thursday, alluding to the fact, this is the first in the history of the Service that Federal Government would choose a Post Master General from the private sector.

The PMG said that President Muhammadu Buhari as an apostle of change and zero tolerance for laziness and corruption decided to take the bull by the horn, with the mandate to reorganising, repositioning and re-orientating the entire dynamics of the Nigeria Postal Service (NIPOST).

He said that it is in the mandate of the new leadership to abide by the global standards, deploy technology to block leakages and increase the revenue base.

Adegbuyi said, “Deployment of technology to tackle leakages is paramount in our drives to serve the customers better, because if our competitions serve the customers better we will lose out. Also, now that the ‘party’ is over; the dependence on monopolistic product is over, we are ready to deploy technology to tackle leakages and through that increase our revenue”.

He added that NIPOST will queue-in into the knowledge-based economy and digital convergence drives of the Federal Government promoted by the Ministry of Communication.

“It is very pertinent to start by saying that world-wide this postal brand is not just known; but very powerful, one of the most critical social roles of the Post is connecting he world through postal service. However, in today’s highly competitive scenario, a dynamic postal brand must represent far more than traditional service to the public,” the PMG said.

According to him, to continue to be relevant in today’s dispensation, a postal brand must not only proactive but must also evoke trust, security and highly qualitative service that is able to enhance customers’ loyalty.

“Knowledge-based economy is the way forward, because it leverages on the dynamics of the citizens and Nigeria cannot be different. We need a convivial environment for discussions and I believe the Bulkpost Venture Customers’ Forum is one of such platforms. We need robust ideas on how to judiciously deliver on the mandate using available resources. NIPOST only needed a leader to show the way because we have competent men and women in the Service to deliver on the mandate.

“Postal administrations world over today, face series of challenges in an attempt to achieve maximum efficiency and excellent quality of service. However, as customers’ expectations and demands continue to grow, the post has also risen to the occasion by striving harder to be more customers friendly through networking, partnering and knowledge sharing while deploying ICT to enhance efficient service delivery,” he added.

Conscious of the critical role of feedback in today’s mailing business; Bulkpost Venture introduced the customers’ Forum/lecture/dinner and awards night in 2001 as an avenue for interaction amongst the stakeholders in the capital market specifically and bulk mailing industry in general.

“However, the theme of this year’s forum ‘The Impact of the Action and or Inaction of the Capital market Major Players on the Financial Prosperity of NIPOST’, is a demonstration of our grave concern for the unimaginable downturn in the revenue accurable to the Federal Government through NIPOST from this sector of the economy,” he said.

The PMG said that as revenue generating agency of the Federal Government, so much is expected from the sector especially with the fall of the oil revenue to the federation account.

He however said that what is really intriguing about the introduction of compact discs (CDs) some years back and recently, SMS as replacements for hard copy AGM reports and notice of meetings was that unlike the e-dividends, e-bonus, etc, there was neither prior notice nor any form of sensitization program seeking the opinion of other stakeholders.
 
“While cutting cost is quite apt in business setting, we sincerely believe that all stakeholders in the capital market mail delivery chain. Even though as an organisation we are not opposed to ‘change’ especially as related to the deployment of ICT by Registrars and company secretaries in the mailing business, we are bothered about the sudden turn of event. For instance, was the interest of shareholders who are in the rural areas and have no access to computers and the internet facilities or the kind of phones to download the reports put into consideration? Was any thought given about the impossibility of sitting down to read the whole report at once? Not forgetting that hard copy paper documentations are almost immoral in nature whereas, one may lose his GSM phone, tablet or computer, loss of devices’ memories and virus infestation may cause loss of documents.

“As we take flight to e-platforms, I think all these should be carefully considered by Regulators and other stakeholders here present. Even in developed countries of world, certain documentations are still being done ‘hard copy way’”, he explained.

 

(L-r): Dr. Mike Umo, general manger, Bulkpost; Bala Wambai, deputy post master general, Mail Operations; Rotimi Olaniyan, president of Direct Marketing Practitioners Association of Nigeria; Barrister Bisi Adegbuyi, post master general of NIPOST and wife, at Bulkpost Venture Customers’ Forum held in Sheraton, Ikeja on Thursday.   


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Remedial Health Unveils New App with Digital POS to power operations for Africa’s Neighbourhood Pharmacies

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Remedial Health, a health tech startup that develops solutions to make Africa’s pharmaceutical value chain more efficient has unveiled an updated version of its customer-facing app, designed to function as an operating system for neighbourhood pharmacies and Proprietary Patent Medicine Vendors (PPMVs) across the continent.

The new app comes with a digital POS terminal to support payment collection, virtual business accounts to receive payments, an in-built barcode scanner feature for recording product sales and store-switch functionality to enable the seamless management of multiple stores, as well as inventory management solutions for restocking and easily identifying short-dated products.

The app also offers comprehensive financial reporting to manage profit and loss, and data analytics to inform decision making.

Despite accounting for 85 per cent of retail medicines sold in Africa’s pharmaceutical industry (projected to reach $70 billion market size by 2030), the absence of bespoke digital tools to manage their unique sales and inventory management needs means neighbourhood pharmacies and Proprietary patent Medicine Vendors (PPMVs) are unable to run their operations as effectively and profitably as possible.

At the same time, the reliance on paper-based inventory and sales management processes means manufacturers have limited empirical insights into customer behaviour to inform their decisions on production and distribution.

The new Remedial Health app has been designed specifically for healthcare businesses in Africa, with tailored features that have been designed to support effective decision making to drive business growth and profitability.

Starting in Nigeria, healthcare businesses can access vetted medicines, and manage their sales and inventory on one easy-to-use platform, freeing up time and capacity to effectively serve their customers and communities.

The app also enables Remedial Health to provide consolidated, real-time data on market behaviour to manufacturers for increased profitability and better decision-making across the value chain.

According to Samuel Okwuada, CEO, and co-founder of Remedial Health, “Neighbourhood pharmacies and PPMVs represent the frontline of healthcare delivery in Africa but they have historically been left to their own devices to figure out how to be efficient and profitable.

“Our mission is to empower these essential service providers with the tools they need to manage day-to-day operations and seamlessly run their practices effectively. We spent a lot of time interacting with our customers in the process of delivering this product and the feedback has been great.

“We are excited by the opportunity to get the app into the hands of pharmacies and PPMVs across the country to support their ongoing success, as well as the health and wellbeing of the nation”.

In 2023, Remedial Health sold more than 300 million individual packs of medicines to 7,500 hospitals, neighbourhood pharmacies and PPMVs across all 36 states of Nigeria.

Its customers also improved their profits by 30 per cent on average, with access to more than 8,000 vetted products at the same, or better than, open-air medicine market prices.

They can also access same-day delivery and leverage inventory financing to minimise cash-flow friction for routine orders and maximise sales opportunities.


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EnterpriseNGR Expands Financial Centres to Three African Countries

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EnterpriseNGR has signed a Memorandum of Understanding to set up the Africa Roundtable of Financial Centres – a chapter of the World Alliance of International Financial Centres, in Mauritius, Morocco and Rwanda.

The MoU, signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries and Africa at large.ort the exchange of best practices between members, enhance visibility regionally

A statement from EnterpriseNGR said that it was joining forces with the three countries to specifically pursue five key objectives.

These objectives include “Jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African Continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African Continent.

“Conduct joint initiatives to supp and internationally, and provide African financial centres with a unified voice regionally and internationally.

“Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services.”

Commenting on this collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, said, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She said, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent. Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence.

We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”

EnterpriseNGR became a member of WAIFC in 2023 during the WAIFC board meeting hosted by TheCityUK in London.

The MoU, which was signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited, to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries.

A statement from EnterpriseNGR said that it was joining forces with the three countries to pursue five key objectives.

According to the group, these objectives include “jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African continent”.

It added that it would enable it to “Conduct joint initiatives to support the exchange of best practices between members, enhance visibility regionally and internationally, and to provide African financial centres with a unified voice regionally and internationally.

Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services”.

Commenting on the collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, asserted, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She stated, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent.

“Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence. We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”


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5 Emails You Should Delete Instantly

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Amidst the daily influx of emails flooding into your inbox, it’s crucial to remain vigilant for signs of potential cyber threats. Keep a lookout for these seemingly innocent phrases that could spell trouble for your cybersecurity.

Trevor Cooke, the online privacy expert at EarthWeb, identifies five phrases you can search for in your inbox to weed out dangerous messages.

1. “Urgent Action Required”

Trevor advises, ‘This phrase often indicates an attempt to create a sense of urgency and pressure the recipient into taking immediate action without thoroughly considering the consequences.’ Cybercriminals may use this tactic to trick individuals into clicking malicious links or downloading harmful attachments.

Example: “Your account has been compromised. Urgent action required to secure your account. Click here to verify your login credentials.”

2. “Account Suspension”

Emails claiming that your account will be suspended unless immediate action is taken should raise suspicion. Cybercriminals often employ this tactic to coerce recipients into providing sensitive information or credentials under the guise of resolving a purported issue.

Example: “Your account will be suspended within 24 hours due to suspicious activity. To avoid account suspension, please confirm your account details by replying to this email.”

3. “Congratulations! You’ve Won”

Beware of emails proclaiming unexpected winnings or prizes, especially if you haven’t participated in any contests or lotteries. Trevor says, ‘Such emails often serve as bait to lure recipients into divulging personal information or clicking on malicious links.’

Example: “Congratulations! You’ve won a luxury vacation package. Click here to claim your prize by providing your personal details.”

4. “Click Here For A Special Offer”

Phrases enticing recipients to click on links for exclusive deals or offers should be approached with caution. Cybercriminals frequently use this tactic to redirect users to phishing websites designed to steal login credentials or install malware on their devices.

Example: “Don’t miss out on our limited-time offer! Click here to claim your 50% discount on all purchases.”

5. “Unusual Login Activity Detected”

‘Emails alleging suspicious or unauthorized access to your accounts aim to incite panic and prompt immediate action,’ notes Trevor. However, legitimate service providers typically communicate such notifications through their official platforms rather than through email.

Example: “We detected unusual login activity on your account. Click here to verify your identity and secure your account.”

How To Respond

Trevor recommends, ‘Upon encountering emails containing red flag phrases indicative of potential threats, the best course of action is to delete the email immediately and block the sender. Refrain from clicking on any links or downloading attachments to safeguard your personal information and maintain tight cybersecurity.’


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