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NCC Gives Telcos, Others Fresh Guidelines on Unsolicited SMSes

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Nigerian Communications Commission (NCC) has directed all network operators to create a database for phone numbers of subscribers on the Do-Not-Disturb list.

The regulator said operators and aggregators should ensure that no adverts were sent to the telephone numbers on the database.

 

This directive was contained in the newly released ‘Value Added Services Aggregator Framework,’ showing guidelines aimed at regulating the provision of value added services in the Nigeria’s telecommunications industry.

 

It also said that stakeholders would be given six months transition period to implement the provisions in the guidelines.

 

On the other hand, the commission said operators and content service providers were free to create opt-in database for registration of telephone numbers of subscribers who were not opposed to advertisements.

 

“Operators are to establish a central database into which subscribers can deposit/register their phone number for the purpose of preventing the reception of any form of advertisement. Operators and aggregators are to ensure that no adverts are sent to any telephone number on the database,” the NCC said.

 

In line with the VAS Framework, the commission said that network operators were obliged to protect subscribers from unwanted and unauthorised value added services.

 

The NCC also directed that the prepaid accounts of subscribers for voice and the SMS services should be separated from that of data and VAS.

 

The commission stated that on no account should network operators deduct money from a customer’s voice/SMS account to pay for a value added service or use credit balance from data/VAS account to pay for voice/SMS service.

 

It added that operators or aggregator were not allowed to debit a customer’s VAS account to pay for a value added service without a verifiable request from the subscriber.

 

The NCC said that content and applications service providers with VAS licences would be allowed to pool, host and distribute content and applications using their own in-house software and hardware platforms while those without licence would be required to stop operations.

 

It added, “Those offering services that they are not licensed must wind down within this period. Application for new licences, setting up subsidiaries, installing new infrastructure, technical and procedural alignment of access will also take place during this transition period.”

 

There had been complaints from members of the public regarding unsolicited text messages, fake bank credit alerts and anti-competitive activities in the industry.

 

In second quarter of 2017, the Consumer Affairs Bureau of the commission received a total of 15,377 complaints across its various channels such as 622 toll free line, written-hard copies, consumer web portal as well as its social media handles.

 

Billing-related complaints accounted for about 58 per cent of the complaints received by the commission with deductions from consumers’ accounts for activations of unsolicited Value Added Services and Service Providers’ promotions constituting about 80 per cent of the billing-related complaints.

 

Other billing-related complaints involved charges for unsuccessful calls, charges for undelivered SMS, inability to change tariff plan, virtual top-up deducted but not received, charges for caller ring back tune not downloaded, and inaccurate charges


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FG Plans EO to Criminalise Fiber Cable Damage Costing Telcos Billions

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Nigeria will criminalize the destruction of broadband fiber cables following repeated complaints by MTN Nigeria Communications Plc and other telecommunications companies that they are losing billions of naira, according to people familiar with the matter.

FG Plans EO to Criminalise Fiber Cable Damage Costing Telcos Billions

Federal ministry of works, which supervises federal road constructors, is finalizing the regulation that will be signed as an executive order by President Bola Tinubu, said the people, asking not to be identified as they weren’t authorized to comment.

While there are presently laws against vandalism, the authorities are aiming to regulate construction firms more closely.

The order will enforce stiff penalties on offenders, said the people, declining to provide more details or say when it will be signed.

“Telecom assets are critical backbone that supports the economy across sectors,” said Temitope Ajayi, a senior presidential aide, who noted that the Association of Telecommunications Companies (ATCON) has been demanding the classification for years.

New rules will provide “further assurance that the Nigerian government will protect their investments against vandals and criminal elements.”

The Nigerian Communications Commission (NCC) estimates that the sector will make up more than a fifth of the country’s gross domestic product by the end of 2027, up from 13.5% in the third quarter of last year.

The move will help alleviate pressure on the telecoms sector, which is facing increased operating costs and sales pressures from a sharp depreciation in the currency and a threefold increase in energy prices.

Repairs and revenue losses from damaged cables is estimated to have cost the sector almost 27 billion naira ($23 million) last year alone, documents seen by Bloomberg show.

MTN Nigeria, the biggest wireless operator in Africa’s most-populous nation, and Airtel Africa Plc bore the brunt of the costs, the documents show.

MTN suffered more than 6,000 cuts on its fiber cable last year, the documents show. On Feb. 28, a cut on its network in three different locations by a road construction firm, an oil serving company and someone burning rubbish in a manhole meant customers faced more than five hours of data and voice outages.

The operator relocated 2,500 kilometers (1,553 miles) of vulnerable fiber cables between 2022 and 2023, at a cost of more than 11 billion naira – enough to build 870 kilometers of new fiber lines to areas without coverage.

A presidential order on the matter would be welcomed, said Tony Izuagbe Emoekpere, president, Association of Telecommunications Companies of Nigeria.

“When it comes to communication infrastructure, they are destroyed at will, so we are eagerly awaiting the president’s order,” he said. “It would be a great boost to the industry, and it will also encourage investment.”

 

 


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Telegram Eyes 1Bn Users amidst Political Pressures

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Telegram, the messaging giant founded by Pavel Durov and headquartered in Dubai, anticipates hitting a remarkable milestone of one billion active monthly users within the next year.

Durov’s departure from Russia in 2014, prompted by governmental pressures to stifle opposition communities on his VK social media platform, underscores Telegram’s commitment to neutrality despite geopolitical challenges.

With 900 million active users currently, Telegram stands as a beacon of free speech in the digital realm, particularly influential in former Soviet Union republics and pivotal during conflicts like the Russia-Ukraine standoff.

Durov’s staunch advocacy for freedom of expression and opposition to censorship by tech giants like Apple and Google reinforces Telegram’s status as a neutral platform.

Opting for the UAE as its base, Durov cites its neutrality and openness as conducive to Telegram’s ethos, serving both opposition groups and governments alike while maintaining impartiality.

In Durov’s vision, the pursuit of freedom eclipses material gain, shaping Telegram’s trajectory as a bastion of digital liberation.

 

 


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NITDA, NIMC Announce Collaboration To Strengthen Digital Economy

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To further strengthen Nigeria’s digital economy in line with President Bola Ahmed Tinubu’s Renewed Hope Agenda, the National Information Technology Development Agency (NITDA) and National Identity Management Commission (NIMC) have announced a collaboration on National Public Key Infrastructure (PKI) and Digital Public Infrastructure (DPI) to enhance and create synergy between digital identity, payment ecosystem, and secure & seemless data exchange capabilities for Nigeria.

During the meeting between the Director-General of NITDA, Kashifu Inuwa Abdullahi, and Director General of NIMC, Engr. Bisoye Coker-Odusote, with some management staff of both organisations, they discussed various initiatives, which include building DPI stacks for a secured and seamless data exchange and forming partnerships to transform the national identity system.

This collaboration also aims to harness the potential of the innovative ecosystem and emphasise the use of Public Key Infrastructure (PKI) to drive digital transformation in Nigeria.

To ensure a smooth implementation, a 12-man committee was set up. This committee will play a crucial role in kickstarting and harmonising the initiatives. It is expected to deliver a comprehensive implementation report within the next 4 weeks


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