Connect with us

Telecom

NCC Puts Losses to Call Masking, SIM Boxing @ $3Bn

Published

on

Kindly share this post

Nigerian Communications Commission (NCC) has disclosed that the sector loses about $3billion in revenue occasioned by call masking/refiling and SIM boxing.

 

Prof. Garba Umar Danbatta, executive vice chairman of the Commission, said that “SIM boxing or Interconnect By-pass Fraud (IBF) is one of the most prevalent frauds in the telecom industry today and it is estimated to be costing the industry $3 billion in lost revenue,” Danbatta disclosed.

 

Themed “Overcoming the Challenges of Call Masking/Refiling: Task Ahead for the Telecoms Industry”, Danbatta stated that the topic of the meeting was carefully chosen to brainstorm on the menace of call masking/refining and SIM boxing, their dangers to the industry and how the menace can be curbed.

 

Danbatta who was represented by represented by Felicia Onwuegbuchulam, director, consumer affairs at t the 85th Edition of the Telecom Consumer Parliament (TCP) in Lagos, said that call masking is a worrisome development that constitutes serious challenges not only to the telecoms industry, but also poses serious security threats to the entire country.

 

The EVC went further to explain that “Call masking/refiling basically happens when an international call is terminated in Nigeria as a local number and the perpetrators have ulterior motive of profiting from price differentials between international and local calls.”

 

Further Danbatta said “As a commission, we have discovered that call masking is being perpetrated with small movable devices called SIM boxes, which are electronic boxes loaded with SIM numbers.

 

“A SIM box has capacity to receive and transmit calls undetected.

 

“However, the challenge is that these SIM boxes are never type-approved by the commission, a clear indication that they are being used illegally in the country.”

 

Speaking on the origin of Call Masking Danbatta said “Our findings have shown that masking of calls with another number, especially international calls, start trending since September 2016 when NCC reviewed and implemented the termination rate for international inbound traffic from N3.90/min to N24.40/min.

 

“So what is happening is a clear indication that some unscrupulous elements want to continue to fraudulently profit from the earlier lopsidedness in the International Termination Rate (ITR) which we had before the 2016 review.”

 

Danbatta said  that as part of zero tolerance for ‘communications fraud’ in the market and the determination of the commission to stamp out the practice in the industry, the NCC in collaboration with different stakeholders and security agencies, held series of meetings which led to the suspension of six indicted interconnect exchange licensees in February, 2018.

 

“Not only did the commission suspend the indicted licensees, the regulator also barred about 750,000 numbers assigned to 13 operators from the national network.

 

“These numbers were suspected of being used for masking and NCC took a hard uncompromising stance to withdraw their use,” Danbatta stated.

 

Although he said despite these regulatory actions, masking of calls has persisted as telecoms consumers continue to express outrage over call masking much as security agencies constantly put pressures on the Commission to find lasting solutions to the menace.

 

Danbatta said, specifically, concerns have been expressed on several occasions by the office of the National Security Adviser, the National Intelligence Agency, Department of State Services (DSS) as well as Committees of the House of Representatives.

 

He said based on the attendant security and economic implications as well as anti-competition dimension of call masking in the telecoms industry, “We advise consumers to be patriotic enough to report call masking case to the NCC.

 

“Such feedback will go a long way in assisting the commission to investigate the call masking cases reported, identify the perpetrators and subsequently take appropriate regulatory measures towards curbing the call masking menace.

 

“As a responsible tell communications regulatory agency, I am happy to inform you that the NCC is actively taking concrete steps towards addressing the issue of call masking, call refilling and SIM boxing.

 

“In the meantime, some of the measures being taken by the commission include, working on issuance of Direction to MNOs to explore every technical means not to allow their networks to be used for call masking and SMS boxing activities.

 

“Creating awareness on call masking through different social platforms and via our various outreach programmes to educate consumers and encourage them to report cases experienced call masking to the commission for investigation and necessary enforcement actions, among other measures.

 

 

 

 

 

 

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Telecom

Africa to get AI Data Centres Through Three-way Partnership

Published

on

Kindly share this post

Localised, industrial-grade artificial intelligence (AI) data centre infrastructure will be delivered across Africa and the Global South, following a strategic alliance between sovereign AI infrastructure company Amini, electronics manufacturing giant Hon Hai Technology Group (Foxconn) and French digital firm Bull.

The three-way partnership aims to close the sovereign compute gap by allowing governments, telecommunications operators, financial institutions and energy companies to acquire and operate computing systems domestically.

Africa’s digital economy is projected to reach $1.5 trillion by 2030, which is driving regional demand for AI-enabled services across public administration, energy and finance, the parties say.

However, advanced cloud and AI processing capabilities have historically remained concentrated within a small number of external providers. The partnership seeks to establish locally anchored infrastructure, enabling domestic organisations to retain control over data and digital sovereignty.

Under the agreement, Amini will drive local market engagement and deployment, leveraging its existing platforms for locally anchored data capacity.

Foxconn will provide specialised hardware, server architecture and modular data centre technologies in its first dedicated infrastructure initiative focused on African markets.

Bull integrates its expertise in high-performance computing, quantum computing and emerging-market digital capacity. By operating independent systems, critical national sectors can bypass reliance on external platform architectures.

Financial entities can deploy independent credit, risk assessment and financial inclusion algorithms, while energy providers can implement localised machine learning for predictive maintenance and national grid optimisation.

“AI is becoming foundational infrastructure for every economy, yet most of the world still lacks the compute capacity required to participate on its own terms,” said Kate Kallot, founder and CEO of Amini. “This partnership ensures that Africa and the Global South can acquire, own and operate AI infrastructure locally, with sovereignty and long-term economic value at its core.”

Alexandre Jouys, chief commercial officer and head of Southern Europe, Middle East and Africa at Bull, added that Africa and more generally the Global South have the potential to emerge as a global-scale AI hub, by continuing to build regional computing capacity and supply chain independence.


Kindly share this post
Continue Reading

Telecom

Distinguished Industry Veteran Dr. Olusola Teniola to Chair NDSF 2026

Published

on

Kindly share this post

The organizing committee of the 2026 Nigeria DigitalSENSE Forum (NDSF) on Internet Governance for Development (IG4D) is proud to announce Dr. Olusola Teniola as the Chairman for this year’s landmark event.

Distinguished Industry Veteran Dr. Olusola Teniola to Chair NDSF 2026

A seasoned leader with over 32 years of global experience in the telecommunications and technology sectors, Dr. Teniola brings a wealth of strategic expertise to the forum.

The Convener of NDSF and Group Executive Editor, ITREALMS Media group, Ogbuefi Remmy Nweke, welcomed the appointment, noting that Dr. Teniola’s leadership comes at a pivotal time for Nigeria’s digital economy.

Dr. Teniola currently serves as the Director of Strategic Business Initiatives at ipNX Nigeria, where he leads market expansion across West and Central Africa.

His recent contributions as a Digital Development Consultant to the World Bank Group for the May 2025 Country Private Sector Diagnostic report further underscore the high-level expertise he brings to the 2026 forum.

Dr. Teniola’s career is defined by high-impact leadership and infrastructure development:

  • He previously served as COO for Oodua Infraco Resource Limited, overseeing the deployment of 870km of digital infrastructure in Southwest Nigeria.
  • He is the past President of the Association of Telecommunications Companies of Nigeria (ATCON) and succeeded Dr. Ernest Ndukwe as the National Coordinator for the Alliance for Affordable Internet (A4ai).
  • His background includes executive roles at global giants such as British Telecom, Vodafone, Cisco Inc, and Alcatel-Lucent Technologies.
  • He has been a vital contributor to the Nigerian Broadband Plan (2012-2013 and 2020-2025) and currently serves on the IPv6 Council.

Dr. Teniola holds a B.Eng (Hons) in Computer & Information Engineering from South Bank University, an MBA from the University of Bath School of Management, and an Honorary Doctorate (DBA) from Prowess University.

He is a Fellow of the MSME Institute of Management & Professional Studies and a member of the Chartered Institute of Directors (IoD) Nigeria.


Kindly share this post
Continue Reading

Telecom

NCC Says Telecom Industry on Course to Improve Quality of Service

Published

on

Kindly share this post

Nigerian Communications Commission (NCC) says ongoing investments and regulatory interventions in the telecommunications sector are expected to address persistent quality of service challenges across the country.

NCC Says Telecom Industry on Course to Improve Quality of Service

NCC

In a statement signed by the Head of Public Affairs, Nnenna Ukoha, on Wednesday, the commission acknowledged public concerns over dropped calls, slow internet speeds, unstable data services and service disruptions affecting consumers.

The commission said telecommunications services had become central to work, education, business, access to essential services and social connectivity, adding that consumers deserved reliable services and value for money.

According to the NCC, improving quality of service has remained a major regulatory priority over the past two years.

It said the commission had intensified monitoring of Mobile Network Operators, Internet Service Providers and Tower Companies, while strengthening data-driven oversight and stakeholder engagement to address structural challenges affecting service delivery.

The commission disclosed that the sector was undergoing one of its largest network expansion and modernisation phases in recent years following a prolonged period of under-investment.

It said Mobile Network Operators invested more than N2.13 trillion in network infrastructure and upgrades in 2025, while Tower Companies invested an additional N373.8 billion.

According to the NCC, the investments supported the addition and upgrade of more than 2,800 telecommunications sites nationwide to improve network coverage and capacity.

The commission said interventions included deployment of additional 4G and 5G infrastructure, fibre backhaul expansion, targeted deployments in high-demand urban areas, expansion into underserved communities and equipment upgrades.

It added that operators had committed to adding or upgrading more than 12,000 sites in 2026, with nearly 3,000 already completed.

The NCC also said over 730 additional 5G sites had been deployed across 27 states in 2026.

The commission noted that 4G penetration rose from 45 per cent in January 2024 to 54 per cent currently, while national median download speeds improved from 16.5Mbps to 20Mbps within the same period.

It further said power availability at telecom towers improved from a national average of 99.3 per cent in January 2025 to 99.7 per cent.

According to the commission, spectrum reallocation among major operators and spectrum block rearrangements were also being implemented to improve network efficiency and service performance.

The NCC, however, acknowledged persistent external challenges affecting service quality, including vandalism, theft of telecom equipment, fibre cuts, power disruptions and access denial for maintenance.

It disclosed that more than 27,000 avoidable fibre-cut incidents linked mainly to road construction and vandalism were recorded in 2025.

The commission said it was collaborating with the Office of the National Security Adviser and other stakeholders to implement the Presidential Order on Critical National Information Infrastructure.

It added that operators had been mandated to notify consumers of major service outages promptly and restore services within specified timeframes.

The NCC said enforcement of the updated Quality of Service Regulations 2024 commenced in November 2025, including consumer compensation measures for poor service quality and additional investment obligations on Tower Companies.

It warned that regulatory action would continue against operators that fail to deliver measurable improvements.

The commission reaffirmed its commitment to ensuring affordable, reliable and high-quality telecommunications services for all Nigerians.


Kindly share this post
Continue Reading

Trending