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NCC Sets New KPI for QoS, Says Telecoms Contributes 15trn to Economy

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The Nigerian Communications Communications (NCC), on Tuesday said telecoms sector contributed about N15 trillion to the Nigerian economy since the liberalisation of the industry sixteen years ago.

Prof. Umar Danbatta, executive vice chairman (EVC) stated this in Lagos at a media parley with ICT journalists.

He said the industry according to the latest report from the National Bureau of Statistics (NBS), contributed nine per cent to the country’s Gross Domestic Product (GDP) in quarter one of 2017.

Danbatta explained that the sector’s contribution to the country’s GDP increased from eight per cent in Q4 of 2016 to nine per cent in the New Year.

He noted that since his assumption of office as the EVC about 18 months ago, the industry has been adding between N1.43 Trillion and N1.45 Trillion to the economy quarterly.

Danbatta maintained that the NCC wasn’t satisfied with the quality of service offered by the Mobile Network Operators (MNOs).

He said however, there was a major improvement in the first quarter which he attributed to the sector’s contribution to the GDP.

However, the commission is considering a review of the Key Performance Indicators (KPIs) set for the MNO on the need to improve quality of service on their networks.

He said continued drop in service quality has really created a huge gap between consumers and the MNOs, “reason for some drop in subscriptions.”

On the dropped in teledensity and revenue, the NCC EVC said migration from 3G to 4G/LTE could be responsible as subscribers rather use WhatsApp to communicate and even make free calls.

He said, “Consumers are moving away from high tariff services to a more cheaper and free services.”

On the Quality of (network) Service (QoS) offered by Mobile Network Operators (MNOs) had not been impressive but the Commission is hopeful for of improvements as indicated in the first quarter 2017 reports.

According to him, continuing drop in service quality has really created a huge gap between consumers and the MNOs.

He argued that poor quality of service was a reason for drops in mobile subscriptions.

“The commission will review the Key Performance Indicators (KPIs) set for the operators to meet, with a resolve that any of the MNOs that failed to meet up will be adequately sanctioned,” Danbatta said.

Speaking on the continuous drop in telephone subscriptions in the country, the NCC chief disclosed that the commission discovered some subscribers were migrating from Third Generation (3G) to 4G/Long Term Evolution (LTE) networks.

“So they would rather use WhatsApp to communicate and even make free calls. Consumers are moving away from high tariff services to cheaper and free services,” he added.

Mr Sunday Dare, executive commissioner, Stakeholders Management of the commission, said that the commission had already read the riot act to service providers on poor services.

Dare said that this year’s first quarter KPI result was under review.

He said that there was no deadline on improving QoS on the part of the operators but that sanctions were on the cards.

“NCC is not in the habit of giving deadlines but when we get to giving deadlines, then know that we had sounded it long enough for the operators to improve,” Dare said.

Prof. Umar Danbatta, executive vice chairman (EVC)(middle) speaking during Media parley with ICT journalists while other top officers at the Commission watch.

 

 

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Banks’ Working for Early Sale of 9Mobile — Fidelity Bank Boss

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Mr. Nnamdi Okonkwo, managing director of Fidelity Bank Plc, has said that all the banks whose money is trapped are working together for smooth sale of the telecoms on or before the end of the year.

This is as the 180 days’ window handed down to the receiver managers of 9Mobile draw nearer.

Explaining industry issues in a recent interactive session with select editors and publishers in Lagos, he said “As you are aware, the creditor banks came together to appoint a new Board and Management for the company, with the Deputy Governor of the CBN as chairman of the Board”.

“The company has good fundamentals with about 22 million subscribers, and it is also very strong in data. Our interest is to ensure the company remains a going concern so that it can attract interested buyers. The banks are working collectively on this,” Fidelity bank chief executive revealed.

It would recalled that at the heat of the $1.2bn syndicated loan default crisis which nearly grounded the former Etisalat, both the telecoms regulator and Central Bank of Nigeria (CBN), considered the volume of subscribers and intervened.

Part of the intervention was the appointment of Dr. Joseph Nnanna, former Deputy Governor of the CBN to head the chair the board and prepare it for potential investors between 90 to 180 days.

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Vodacom Urges Telcos to Adopt IoT for Increased ARPU

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L-R: Mr. Olusola Teniola, President, Association of Telecommunications Companies of Nigeria; Mr. Lanre Kolade, Managing Director, Vodacom Business Nigeria; Dr. Fidelis Onah, Director, Technical Standards and Network Integrity, Nigerian Communications Commission; and Mr. Chris Read, Conference Manager NigeriaCom 2017, at the just concluded NigeriaCom 2017 conference in Lagos

Lanre Kolade, Managing Director for Vodacom Business Nigeria, has urged telecommuncations operators in the country invest in Internet of Things services provision in order to increase their Average Revenue Per User (ARPU).

He stated this in a keynote speech at NigeriaCom 2017 organized by Informa Telecoms Group.

According to him ‘today, telecommunications operators are facing a period of flat growth for core services and significant decline in Average Revenue Per User (ARPU). This drastic change threatens the survival of the telecoms industry, as substantial declines in user spending on voice and text services have caused a decline in telcos revenue. IoT has delivered a big growth opportunity for the industry due to the volume of connections expected and experts have projected the market will reach $14.6 trillion global market size by 2020.’

“It is therefore essential to seize the vast opportunities that this growth presents in transforming businesses,” he said.

Across all industries, IoT solutions have been adopted to provide a host of different benefits, from increased Return on Investment (ROI) to developing stronger relationships with customers’, with far reaching benefits projected for the future.

Lanre Kolade in his presentation calls on telecom operators to adapt to the changing times and source other revenue streams to replace what is being lost in the continuing revolution of communications.

“The Internet of Things offers significant growth potential and the opportunity to take a role in new vertical markets, such as automotive, healthcare and smart cities. As these sectors seek to adopt more IoT services, the opportunities that exist are vast. Whether you are a hardware manufacturer or connectivity reseller, adding IoT solutions to your portfolio will open up new revenue streams from selling hardware, software and connectivity services, to a broad range of value-added services, such as consulting, integration and support.  Telcos will have to look at the Internet of Things as a potential revenue generator to offset the declining revenues from core services” he said.

By 2020, more than seven billion people and businesses, and over 30 billion devices, will be connected to the internet.

The question is no longer about the adoption of IoT but rather its application to drive business success.
Vodacom’s IoT solutions support wireless payment devices and e-readers, energy usage and smart metering, chilling cabinets, remote asset monitoring systems and community health management solutions.

Vodacom recently partnered with Kaduna State Government to launch a mobile technology-based healthcare program, SMS for Life 2.0, in the state which aims to increase the availability of essential medication by monitoring drug stock levels and improving the delivery of healthcare for citizens who access public health services.

Vodacom is the technology partner for the initiative, which is a public-private partnership with Novartis and the Kaduna State Ministry of Health.

Vodacom has concluded the training and deployment of SMS for Life 2.0 in Kaduna, with over 250 facilities using the platform to date. This initiative is planned to be implemented in all thirty six states.

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Google-Backed Freetel ICE 2 Smartphone Sold Out Hours After Launch

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Barely a few days after it was unveiled to an eagerly-awaiting public at a glamorous event held on Thursday September 14th, the Freetel ICE 2, a revolutionary smartphone launched in partnership with Google, MTN and TD Mobile is reportedly been sold out.

The Google-backed AndroidTM smartphone sells for N13,000.

Already, thousands of enthusiastic Nigerians looking to get their hands on the high-quality, pocket-friendly smartphone are rushing to MTN in order to pre-order for the next shipment which is expected in the country soon.

Solely distributed by Sub-Saharan Africa’s biggest mobile devices distributor, TD Mobile, the ICE 2 smartphone is one of many devices from the stable of Freetel, Japan’s largest selling smart phone brand in open market.

The attractive price-point of the ICE 2 smartphone is seen by analysts and industry experts as a major factor, that will not only make it one of the fastest selling devices in the market, but a significant selling point that will boost the pace of smartphone penetration in the country.

In addition to being Google GMS certified, confirmation that it meets Google’s performance requirements and properly runs the Google Apps; the Freetel ICE 2 also comes pre-loaded with some of the latest software and security updates from Google including Google Play Protect: a newly-developed software which continuously works to keep one’s device, data and apps safe; Google Street View and Google G-Board, an app which allows the user type in the local Nigerian languages.

Powered by Google’s most recent Android operating system – Android 7.0, the device also comes pre-loaded with Worldreader’s free e-library of over 40,000 e-books, which enables Nigerians to read their favourite book at no cost.

Furthermore, the smartphone is pre-loaded with MTN’s latest apps including MTN Music Plus while all customers who buy the device also get to enjoy double data bonus on every data bundle they buy for three months, courtesy of MTN.

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