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NCC to Order Telcos to Refund Illegal Deductions from Subscribers

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Nigerian Communications Commission (NCC), said it may soon order telecommunication operators to refund illegal deductions from subscribers.

 

Prof Umar Danbatta, executive vice chairman, EVC, NC, said the illegal deductions were made in five months.

 

He said 58,965,478 total Active Broadband Subscription on 3G and 4G platforms was recorded as at November 2018.

 

Danbatta explained that Internet subscription grew from 107,547,723 in October 2018, to 108,897,679 in November 2018, while Active Voice Subscriber base grew from 165,239,443 in October 2018 to 169,104,830 in November 2018.

 

The commission also disclosed that Nigeria has exceeded 30 per cent broadband penetration target, as it the record stood at 30.9 per cent in November 2018.

 

Danbatta who was represented by Sunday Dare, executive commissioner, Stakeholders Management, said Nigeria would achieve close to 50 per cent broadband penetration by 2019.

 

According to him, contributions of Telecommunications and Information Services to GDP from Q1 to Q3 2018 were N4.7 trillion, according to figures released by the National Bureau of Statistics (NBS).

 

In the last quarter (Q3, 2018), the amount stood at N1.5 trillion, according to Q3 figures reported by the NBS.

 

Danbatta said that Telecommunications and Information Services Sector grew by 14.7 per cent from Q1, 2017 to Q3, 2018.

 

The NCC has also promised to reduce call masking across the nation by 80 per cent before 2020, noting that about N6 billion is lost yearly to call masking

 

The executive vice chairman disclosed that tracking technology has made the commission to reduce call masking by 21per cent as at August 2018, even as nine offenders have been arrested.

 

He said the commission had in the last six months, took proactive measures through investigation and efforts to reduce incidents of SIM boxing in the country by 32 per cent.

 

According to Dambatta, call masking/refilling occurs when an international call is terminated in Nigeria as a local number.

 

He stressed that perpetrators have ulterior motive of profiting from price differentials between international and local calls termination rates.

 

He added that a SIM box has the capacity to receive and transmit calls undetected.

 

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Konga, Visa Partner to Drive Value Offerings in E-Commerce Sector

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Konga e-commerce giant has partnered with Visa, the world’s leader in digital payments to revolutionize the e-commerce sector in Nigeria.

By leveraging the delivery of digital and secure payments solutions across key segments of the Konga Group’s business portfolio, the strategic partnership is positioned to drive greater efficiency in the sector.

While ensuring a digitally-driven and rewarding payment experience for consumers, the partnership will offer shoppers and merchants on Konga’s online platform, walk-in customers to its growing number of offline stores nationwide including customers who book flights on Konga Travel & Tours (KTT), a seamless digital payment experience when they pay exclusively with Visa.
Among the many exciting benefits of this partnership, shoppers who use the KongaPay app will be issued a digital Visa card which will enable them to make payments everywhere Visa is accepted.

In addition, users of the KongaPay app will be able to pay digitally at the time of delivery of their items by simply scanning the Quick Response (QR) code provided by Kxpress delivery agents – a development that will lend further ease and convenience to the payment process and elevate standards in the e-commerce sector.

Furthermore, customers who book a trip with Konga Travels & Tours – the company’s online travel agency – will be issued a Visa prepaid card, which will enable them make payments with ease while traveling.

Speaking on the partnership, Kemi Okusanya, General Manager, Visa West Africa, said, “Partnerships are key for us at Visa, as we constantly look for new opportunities to ensure that more people have access to unique payment experiences that are seamless, fast, and secure.

“We are extremely delighted to unveil this strategic partnership with Konga which is positioned to further simplify the payment process and raise standards in the Nigerian e-commerce sector.

“When it comes to making e-commerce transactions, people are continuously looking for the most convenient and secure ways to pay for products and also use several payment platforms when they travel to other parts of the world.

“What we have done with this partnership is to incentivize the process and provide more value to customers who pay with Visa,” she added.

On his part, Nick Imudia, co-Chief Executive Officer (CEO), Konga Group, disclosed that the partnership with Visa holds immense potential for e-commerce in Nigeria, owing to the numerous opportunities it offers to revolutionize the payment process and optimize offerings in the sector.

“With this partnership, we are bound to witness a digitally-driven and effortless payment experience for all classes of customers on the Konga platforms – online shoppers, visitors to our offline stores nationwide, merchants, third-party clients and patrons of KTT.

“This development is not only momentous in view of its far-reaching implications for the growth of e-commerce in Nigeria, but one that will go a long way to boost customer experience and confidence in the sector.
“Our excitement knows no bounds, especially in view of the many benefits this strategic partnership will unfold for our customers and millions of Nigerians in the days and weeks ahead,” he concluded.

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Aweskim Technology Partner Apple, Slot on Used Phones

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Mr. Paul Oloruntobi Oluwatosin,MD/CEO Aweskim Technology

Aweskim technology, a leading dealer of used phones in Nigeria recently signed a deal with leading mobile retail giant SLOT to be its official Trade-In partner.

 

The company has also been working in partnership with Apple since 2015 as an official retail partner for used phones.

 

Aweskim technology recently commenced the trade in and buy back scheme, which allows customers trade in old phones for a new device at any SLOT store..

 

According to Paul Oloruntobi Oluwatosin, Managing Director, Aweskim technology, “We started trading on certified used Apple devices exclusively in 2015, prior to that we sold Apple and Blackberry devices.

 

“As soon as a new Apple phone is launched, Aweskim device would be amongst the first to shelf the product, we pride ourselves in the fact that our brand has consistently been amongst the first to deliver the new Iphones as soon as they are launched in the Nigerian market.

 

“After Blackberry closed shop, we started dealing solely on apple devices, 100%.

 

“Our unique partnership with Apple and certain manufacturers of android phones  have made us unique and exceptional as far as selling of used phones are concerned.

 

“All our phones are directly purchased from the authorised manufacturers of the phone, we do not source for phones from Nigeria.

 

“Sometimes, we are contacted by manufacturers- Apple included- to buy out stock, we also directly deal with certain wholesalers who purchase their products directly from Apple.

 

“This is to avoid purchasing badly used, damaged or stolen phones”. He explained.

 

“For those who are only interested in selling off their devices, we ensure they come with the phone’s box and a receipt, when the receipt isn’t available, the customer is required to write an undertaken and attach a copy of a valid ID card, all these measures are put in place to ensure that only quality goods are bought and sold, “he clarified.

 

Aweskim technology recently opened a store in Abuja so that Abuja customers can benefit from their services of selling good and reliable used phones.

 

The company plans to extend to other 35 states of the country as soon as possible.

 

 

 

 

 

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Microsoft 4Afrika partners FirstBank to support SMEs

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First Bank of Nigeria Limited collaborates with Microsoft 4Afrika to host a free-to-attend event for SMEs aimed towards promoting technology adoption and skills development in the country.

 

The event will serve as an official launch of the new partnership between Microsoft 4Afrika and FirstBank, following a memorandum of understanding signed earlier in June 2018.

 

The partnership seeks to build the capacity of local SMEs and accelerate their digital transformation, by providing them with exclusive and tailored non-financial solutions.

 

Participants will be exposed to skills development resources, access to business networks and an educational platform.

 

According to Taiwo Shonekan, Head Customer Experience and Value Management, First Bank of Nigeria Limited,“This partnership with Microsoft enables us to deliver a portfolio of non-financial solutions to our SME customers.

 

“We have over the last 125 years supported SMEs in building their business, whilst contributing to the national economy.

 

“This partnership is a landmark step in our quest to leverage the influence of technology in businesses, especially in today’s digital age.

 

“With this partnership, FirstBank customers can buy Microsoft products at discounted rates in the local currency – the naira – as this seamlessly aids technology adoption, skills and capacity development among SMEs in Nigeria,” she adds.

 

Amrote Abdella, Regional Director, Microsoft 4Afrika Initiative and the keynote speaker for the event said, “For SMEs, integrating technology into their operations is no longer an option, but a necessity for future growth and success.

 

“We’re looking forward to engaging in discussions that explore how technology can extend reach to new markets and improve productivity, which results in better customer service, more competitive offerings and the ability to act with agility.”

 

Across the continent, Microsoft 4Afrika is forging partnerships with several players in the SME ecosystem – from banks to telcos – to enhance SME offerings and reach a broader audience.

 

“Technology and the relevant digital skills today play such an integral role in business success.

 

“We’re working with organisations to extend this support to as many SMEs as possible, ensuring not only their success, but the growth and competiveness of our continent in an increasingly digital world.”

 

 

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