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NIPOST Goes Digital with Automation for Counter Services

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The Nigeria Postal Services (NIPOST) says it has automated its counter services for better service delivery and customers’ satisfaction.

Mrs. Tayo Ajayi, the General Manager, Counter Services, disclosed in Abuja that the move was part of NIPOST restructuring and modernization process.

According to Ajayi, the organisation is reforming its operations at the counter in order to meet up with global trends.

She said the counter being the first port of contact between NIPOST and its customers, had to be upgraded to meet global best practices.

“All we have now at the counters are technologically based; any acceptance at the counters must be automated so that the customer can track their items.

“That is what is obtainable worldwide and NIPOST must follow suit.

“That is why we have upgraded all counter and other services.

“We have to upgrade in order to survive in the competitive market.

“All our international and domestic items carry the track and trace value-added services.

“Customers can now track and trace their items with the registration numbers they are given at the counter.

“And using their cell phones or computers, customers can ascertain where their items are at every point,’’ she said.

Speaking on the automation project, the director said the NIPOST had computerised 1,500 counters out of the 3,000 counters across the federation.

“NIPOST has a vast infrastructure and being self-funded, it is not possible that we can automate all our operations at once.

“But we are taking it step by step.

“For NIPOST to be able to automate 1,500 counters out of 3,000 in the federation, I believe it is a success story for this administration.

“We are also training and retraining our staff so they can effectively do their jobs and give our customers joy and satisfaction,’’ Ajayi said.

It would be recalled that the modernisation and restructuring of NIPOST operations nationwide is part of the Postal Reform Plan to establish a low cost universal postal service that provides a solid communication medium and link nationwide.

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How Untrained Pilot Killed 157 on Ethiopian Airways-Report

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The captain of a doomed Ethiopian Airlines flight that killed 157 people when the plane crashed shortly after take-off in Ethiopia, did not practise on a new simulator for the Boeing 737 MAX 8, a colleague said.

 

Yared Getachew, 29, was due for refresher training at the end of March, his colleague told Reuters, two months after Ethiopian Airlines had received one of the first such simulators being distributed.

 

The March 10 disaster, following another MAX 8 crash in Indonesia in October, has set off one of the biggest inquiries in aviation history, focused on the safety of a new automated system and whether crews understood it properly.

 

In both cases, the pilots lost control soon after take-off and fought a losing battle to stop their jets plunging down.

 

The MAX, which came into service two years ago, has a new automated system called MCAS (Maneuvering Characteristics Augmentation System). It is meant to prevent loss of lift which can cause an aerodynamic stall sending the plane downwards in an uncontrolled way.

 

“Boeing did not send manuals on MCAS,” the Ethiopian Airlines pilot told Reuters in a hotel lobby, declining to give his name as staff have been told not to speak in public.

 

“Actually we know more about the MCAS system from the media than from Boeing.”

 

Under unprecedented scrutiny and with its MAX fleet grounded worldwide, the world’s largest planemaker has said airlines were given guidance on how to respond to the activation of MCAS software. It is also promising a swift update.

 

Ethiopian Airlines said on Thursday its pilots had completed training recommended by Boeing and approved by the U.S. Federal Aviation Administration (FAA) on differences between the previous 737 NG aircraft and the 737 MAX version.

 

They were also briefed on an emergency directive after the Indonesia crash, which was incorporated into manuals and procedures, it said in a tweet. The 737 MAX simulator was not designed to replicate the MCAS system problems, it added.

 

“We urge all concerned to refrain from making such uninformed, incorrect, irresponsible and misleading statements during the period of the accident investigation,” it said.

 

TRAINING QUESTIONS

Globally, most commercial airline pilots refresh training in simulators every six months. In the Ethiopian crash, it was not clear if Yared’s colleague – First Officer Ahmednur Mohammed, 25, who also died in the crash – had used the new simulator.

 

It was also not clear if Yared or Ahmednur would have been trained on that simulator or an older one for 737s that their airline also owned.

 

“I think that the differences between the 737 NG and the MAX were underplayed by Boeing,” said John Cox, an aviation safety consultant, former U.S. Airways pilot and former air safety chairman of the U.S. Airline Pilots Association.

 

“Consequently the simulator manufacturers were not pushing it either. The operators didn’t realize the magnitude of the differences,” he told Reuters in a communication over the Ethiopian pilot’s remarks.

 

The 737 MAX 8 was introduced into commercial service in 2017, but pilots of older 737s were only required to have computer-based training to switch, according to Boeing, airlines, unions and regulators.

 

By December, two months after the Lion Air crash that killed 189 people off Jakarta, the main simulator producer CAE Inc of Canada said it had delivered just four MAX simulators to airlines.

 

At that time, CAE had orders from airlines globally for 30 MAX simulators, which cost between $6 million and $15 million each depending on customization.

 

The world’s largest 737 operator, Southwest Airlines Co, will not have its first MAX simulator ready for use until October, its pilot union said on Wednesday.

 

“It is still very disturbing to us that Boeing did not disclose MCAS to the operators and pilots,” the association told members in a memo seen by Reuters.

 

Additional reporting by Allison Lampert in Montreal and Tracy Rucinski in Chicago; Writing by Jamie Freed and Katharine Houreld; Editing by Andrew Cawthorne.

 

 

 

 

 

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ACSIS Urges President Buhari to Sign Digital Rights Bill

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The African Civil Society for the Information Society (ACSIS), a Non-Governmental Organisation (NGO), has urged President Muhammadu Buhari to give presidential assent to the Digital Rights and Freedom Bill.

Mr Peter Akinyemi, ACSIS West Africa Regional Coordinator, made the appeal in an interview in Abuja on Friday.

The bill was transmitted to the president on Feb. 5, by the National Assembly.

Akinyemi said timely assent to the bill would protect rights of every Nigerian on the internet and strengthen the security within the nation’s cyber space.

According to him, this digital rights and freedom bill will effectively protect the rights of Nigerians on the internet and in the digital environment.

“It will also attract investments when the investors see that the environment is safe.

“The bill will provide a comprehensive framework for the advancement, protection and enjoyment of human rights on the internet.

“This is very necessary in consistence with Nigeria’s regional and international obligations under various international human rights instruments,’’ he said.

Akinyemi also called on the Federal Government “to priotise ICT, come up with workable and inclusive framework and policies and strive for more PPP engagements.”

According to the regional coordinator, this will create enabling environment for the technology sector and ensure that government services are driven in a digital economy.

He said ACSIS, which was established in 2003 as a Pan-African civil society organisation, has membership of over 500 around the world.

It would be recalled that the bill, which has been in the National Assembly since 2016, was passed by both Senate and House of Representatives in 2018.

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Heineken Makes Dream Come True For Football Fans

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World’s most international beer brand, Heineken®, has revealed that it will be delighting football fans across Nigeria with unique, premium viewing experiences for the rest of the UEFA Champions League Campaign, while also giving consumers an opportunity to watch the semi-finals and finals matches live in Europe.

The announcement of these exciting new plans by Heineken was made on Tuesday, the 5th of March 2019 during one of the premium viewing experiences hosted at Farm City Lounge, Lekki, Lagos.

The UEFA Champions League is one of the most followed sports competition in the world with with an audience of about 1.1Billion.

With the 2018/2019 season approaching the final stage in the next few months, Heineken is set to back up its 25-year sponsorship of the prestigious tournament by providing fans with exciting and entertaining ways to enjoy the football matches.

As part of this commitment to providing fans and consumers with the most remarkable and unmissable moments from this year’s Champions League, Heineken has partnered with hundreds of outlets across Nigeria to deliver premium viewing experiences to consumers nationwide.

The premium viewing experiences have kicked off as the UEFA Champions League resumes the second leg matches of the second round fixtures. These viewing experiences will see fans in across Nigeria experience the UEFA Champions League in a new and exciting way as Heineken seeks to give fans a truly premium and unmissable experience.

Speaking on the announcement of the UEFA Champions League Trophy Tour, Marketing Director, Nigerian Breweries Plc, Emmanuel Oriakhi had this to say; “The UEFA Champions League is the most coveted trophy in club football competition, and one of the most followed sporting spectacles in the world.

“Heineken’s rich history with UEFA has brought us some of the most iconic and unmissable moments in the history of football.

“From the unforgettable volley by Zidane to seal the 2001 Champions League final to the miracle of Athens where Liverpool overturned a 3-goal deficit.

“These are the moments that make football such a passionate sport and we want to share these moments and experiences with fans across Nigeria.

“This campaign will see Heineken provide hundreds of experience centers where fans can view the Champions League matches in a premium ambiance that only Heineken can deliver.

We also plan to reward lucky fans with opportunities to watch the UEFA Champions League Semi-finals and finals. We’ve had a tremendous relationship with our consumers and we want to share in the passion for the game.”

Heineken has been proud sponsors of the UEFA Champions League since 1994. This illustrious relationship with UEFA has seen Heineken become one of the most recognizable brands in sports, particularly in European football.

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