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Onedokita Simplifies Data Access, Transaction in Nigeria Health System- Folukoya

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Daniel Folukoya, founder & CEO of OneDokita Healthcare Limited

An attempt to redefine Nigeria’s healthcare information management system and entrench seamless transactions is at the heart of Onedokita.com, Dr Daniel Folukoya, founder & CEO of OneDokita Healthcare Limited told Nigeria CommunicationsWeek.
Onedokita is a network of healthcare providers and the patients they provide the services to, with the patients as the hub and the providers as the spokes. It connects patients to providers via its front-end mobile app and providers inter-relate via its fluid, secure back-end web network.
Bred and raised in Lagos, Nigeria, he attended Kings’ College Lagos before moving to the United Kingdom for his medical training.
He graduated from the University of Cambridge with his Medical Sciences degree and completed his clinical training at the infamous Guy’s, King’s & St Thomas’ Hospital Trust in London.
Following that, he secured a prestigious Academic Training Programme in Sheffield Teaching Hospitals prior to working in Vascular Surgery at the Outer London North West Vascular & Interventional Centre, which he has done for the past 2 years.
He is passionate about healthcare delivery systems, improving workplace efficiency and empowering individuals to take ownership of their healthcare. He spoke to peter oluka.

The Name “Onedokia”
The name ‘Onedokita’ is culled from our vision which is ‘one’, a symbol of unity. It is wholistic; encompasses everything, every segment and strata of the society. So, we are bringing such vision to ensure the Nigerian healthcare system witnesses a different approach to service delivery. I grew up in Nigeria, trained in the West and back to the country with that vision to unite the Nigerian health system.
‘Dokita’ is an interesting cliché in the country. Even guests at the Medic West Africa conference were captivated by the name. Yorubas would come and say, ‘is that not Doctor’? Igbos would lay claim to the fact ‘Dokita’ is the right pronunciation of Doctor in their language. Hausas would also find a way to include it in their language. So, that is the idea- we are all together.
That is our motto: ‘we are better when we work together’. Onedokita entails that we need to unite in solving health issues in our country. We need to look beyond self or capital interest. Majority of the Nigerian population live in the rural areas. These are the people that need the services.

Nigerian Healthcare and Availability of Reliable Data
On the course of our research, the need for reliable data in the healthcare system actually informed the innovation- Onedokita. For instance, we may want to pick up cases for treatment like Diabetes; we know people in England have such cases at different levels, because statistics are there to assist your programme. But when we are looking at the Nigerian situation, digitally, there is very little data on that. What we actually is that there are data on HIV, malaria and tuberculoses (TB). But these illnesses come and kill quickly in terms of the worst case scenario. But what happens is that as you are treating HIV, malaria and TB, the life span of each person becomes longer, however the lifestyle diseases like hypertension, if you ask anybody about the data, we do not know.

Challenges Onedokita Tends to Solve
I was reading a post on LinkedIn with part of the quotes reading ‘a good person will also be beaten by a bad system, but a good system will always help a bad person to an extent’. There are many great doctors, nurses and auxiliary healthcare professionals, passionate about their jobs; they want to help the society.
But when the system is not working for them, everyone gets frustrated. It is not just about the patients, but all the providers in the system will benefit from Onedokita.com.
We are challenging ourselves to improve our system through better collaborations, shared information and workload. Onedokita will bring ease of life to practitioners by helping to schedule doctors’ workload
In Nigeria, by the time a doctor sees over 50 patients in a day; that is a very huge number and we are not taking cognizance of the quality of service rendered. By the time the 15th person enters the run the quality of services automatically reduces. As other patients are coming, the doctor would, probably, be concerned with making sure something is written on paper for such patients to ‘feel attended to’.
The doctors are actually making a lot of sacrifices. Some times, they feel agitated by the number of patients waiting for them, because he may not be aware that such number will be visiting that day.
Therefore, we can improve the system to care more for the patient at the same time, reducing the doctor’s workload. That way, we enhance the productivity and efficiency of the service providers and everyone benefits.

How Onedokita.com Works
The platform is structured like a hub and the providers as the spokes. It connects patients to providers via its front-end mobile app and providers inter-relate via its fluid, secure back-end web network.
The patient will be able to access the services via our mobile app; doctors, healthcare facilities, pharmaceutical centres; from that, booking appointment with the doctor, demand for drugs, book for scans, or perform all the healthcare transactions rather than making physical visitation to the hospital or other facilities before you can obtain services.
These are to make life easier for people and raise the productivity level of our healthcare practitioners. We are bringing in the telephone ‘advisory’ platform as well for Frequently Asked Questions, inquires or easier connection during emergencies.
For instance, few months ago I went mount-climbing at Cape Town. I had strains in my bone but I hadn’t time to visit the healthcare facility there, but I knew I needed an x-ray. So, if I was able to call a help line or chat, through that I could have booked for x-ray.
From that contact I would have known the slot and time I have been allocated to and it is added to my profile. If I have a personal or family doctor he can take that as reference information. We even have situation where medical reports are released immediately, it helps remove encumbrances in the system.

Information Management/Data Privacy
As the saying goes, health is wealth. The same way we guide our bank account is the same way our health records need to be safe-guided.
The only access-right to that health information is the authenticated user-right. You can add your doctor on your profile; thereby giving him access to your information.
You may decide to create a group and these are people you are permitting to access the information. How will this be helpful? Health tourism is huge in Nigeria. Instead of travelling to India or Germany to supply needed information you can stay here access the facility, sharing email with them on your experiences before embarking on the journey.

Internet Connectivity and Ease Access to Data 
From the front end, the mobile app, which is the interface used by the patient, we profile it for a pre-test; in that way you test-run the process. And the kind of information feed-on the platform, it does not require much megabyte of data and it is hosted on secured service. That means the backend is secured.

Target Market: Private or Public Hospitals?
Our primary target market is the private health institutions. As our vision is ‘unity’, public health providers are taken care of under the government umbrella.
Though, we may not all agree that the public sector is united as should, but there is an oversight assessment.
The private healthcare providers are the ones we want to bring into the system. For instance, the country has this new national (health) ICT framework that applies primarily to government facilities, but the private sector does not have the policy guide. The realty: it has to be financially beneficial to all parties.

Subscription Plans/Download
The patient is key. When I mention patient I actually allude to everyone. A healthy man today could be ill the next few hours.
At the moment it is a free app, downloadable in Goole App Store, but not everybody would want to download, therefore we have the web version.
Meanwhile, we are making the platform available to the providers too. Our vision remains to unite all in the ecosystem by eliminating entry barrier. So, the pricing model is low cost to encourage as many people as possible.

Sustainability Plans
Our plan is, first, to have a robust application, tested and satisfactorily customer-induced, we will then begin to scale up.
The next thing is we want to educate people on some prevalent illnesses, most times, that are treatable but people are not usually aware. We want to open the app and involve organisations in that regard. There are so many health programmes going on; if we tap into that, we will get more people involved. As these are going on more, people will adopt the platform.

Verification of Healthcare Providers
The first thing we did was to approach the Lagos State Government to obtain the list of certified healthcare practitioners.
We are going to other States as well to validate the information we have. We also engage the practitioners on face-to-face discussions. We are also working with NAFDAC to ensure it is only the certified pharmaceutical outlets.
The essential thing is that every facility that wants to enlist on our platform, we visit them, verify and documents every piece of information.
Also, there is a robust feedback mechanism on our platform. Everyone is encouraged to leverage that too.
On our side, we are working on incentives to encourage people to share their healthcare experiences. It might not be that the practitioner is quack but the method of practice might augur well with the people.

How Prepared Is the Market to Embrace Onedokita?
We are optimistic about our positioning, because Nigeria is economically in recession, but technologically we are turning a corner reaching a threshold where will ‘burst’ and expand which will trigger a turnaround in the nation’s economy. Due to our optimism we are building relationships and trusts in the market.

Innovation Summit 2016: Onedokita’s Participation
We really feel grateful to the Emerging Media and partners, the organisers of the Summit for giving us opportunity to showcase our fresh approach to healthcare in Nigeria.
Innovation is not just about new medical device, but also involves new ways/approach to doing solving the same problem or something that has never been done.
The Summit is a big opportunity to present our new ideas with regards access, infrastructure, processes, clinical governance, etc.  

 

 

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Cheki Accounts for 60% Online Car Listening in Nigeria- Dara

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Gbenro Dara, chief executive officer of Cheki.com.ng has said the platform which accounts for about 60% online car listings in Nigeria is out to assist the dealers improve on their sales.

Speaking to Nigeria CommunicationsWeek recently, he said in the last five years the platform would remain on the forefront of innovation in the market.

Cheki.com.ng, he said, is experimenting on a virtual room, where potential buyers are exposed to a-360 picture view of the car.

“First, we are the biggest and oldest online car sells platform in Nigeria. Therefore, we have a database of five years, containing data of anybody who had thought about buying a car through online platform. We have 60% of them on Cheki.

“We can literally say we have idea of people who intended to buy a car in the last five years and others who went ahead to purchase. We also know the sellers and their locations: their monthly sells and number of cars they have online. Such data are valuable even to the Government for taxation.

“Tax has remained a big source of revenue for the Government. There is a saying that what you can’t measure you can’t manage. It is also important to the insurance sector to have better understanding of the market and how to price their products.

Association of Car Dealers Award Received in 2016
“This was as a result of an analysis done by an international (independent) organisation. They came to Nigeria assessing online classified companies and wanted to understand who drives which verticals most. They looked at the auto verticals and the horizontal classified and we stood out on the side of quality and range. We boost as the best in the array of inventories, covering the 36 States in the country. In terms of quality, we boost of the best in-house risk management platform.

Plans for Cheki.com.ng Moving Forward
“Two things are on my mind. First, to deliver on our proposition to our buyers by giving them quality cars at the right price. We want them to know they have people to trust or interact with on the platform. On the sellers’ side, we want to consolidate on them improving sells. We don’t want to just remain as leas generators, rather a sales’ partner that will help them tie up the loose ends.
 

Leveraging Technology To Assist dealer- Cheki’s Virtual Showroom
“Every company needs to be flexible. By this time last year, and for the trajectory we were bullish and busy with restructuring the auto space, thinking that brand new cars were going to be the key drivers. So, the change in Government, the direction on auto policy is not clear yet.

“Even investors in the new cars have rolled back their investments. In other words, not much activities are taking place. So, Cheki needs to be flexible and focus more on used cars and no longer our growth plan for new cars. It is not really too bad for the new cars segment, but not as much as the business in the used cars segment. Therefore, used cars are our biggest opportunity. We are consolidating all our activities around that”, he said.

 

 

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ESET Targets 90% Cost Drop On IT Security Solution for Undergraduates

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ESET Nigeria has given more details on the recent partnership with the National Information Development Agency (NITDA) which intends to take information technology (IT) security awareness to the grassroot.

Mr. Olufemi Ake told Nigeria CommunicationsWeek how the initiative will assist individuals, especially students (in tertiary institutions), cut their IT security solution budget by 90%, while enabling ministries, departments and agencies of Government and organization combat cyber threats.

Mr. Ake explains-
ESET MoU with NITDA, What It’s all About

NITDA is a key Agency regulating government agencies and Nigeria’s cyber space as a whole. Basically, one of their key objectives is ensuring cyber security; which is mainly to ensure that our cyber space is ultimately secured. How do we achieve this? Of course, they can’t do it alone. NITDA does not produce or solve IT security problems by way of offering products; they are focused on regulations. So, as a Company, ESET solves cyber security issues. Most of our solutions are geared towards endpoint security, access management control, data management and preventions. We also have encryption solutions to ensure that people do not gain unauthorized access to your files. All these solutions will not be provided to government institutions, corporate entities and individuals; we will be working with NITDA to make these solutions available.

The partnership with NITDA is critical in developing frameworks, standards/guidelines for government institutions to work with to ensure they keep the best level security at information/data exchange. We want the Ministries, Departments and Agencies (MDAs) to see these data as critical resources at their disposals and the need to protect them.

So, the MoU has a two-part strategy. They are, first, to provide guidelines to Government Agencies on how to remain secured in the cyber space. The second part is the ESET Secure School Initiative. We jointly introduced the project to the public last Friday. The initiative is supposed to provide millions of free copies of ESET internet security solutions to the majority of students in Nigeria. We are aware that not all students have connected devices- tablets, laptop or smartphones, but as many as that have, we want them to stay (secured online). Once they show interest as a school or individual, we will get the solution across to them.

ESET views grassroot awareness as one of the ways to improve cyber security in Nigeria. On that basis, we are focusing on the academic environment. This will importantly raise the awareness and consciousness among the academia as they are heavily involved in researches, assignments and therefore generate huge data. If such data are compromised it will adversely impact the economy in general. So, the best way of defense is needed to ensure they do not experience malicious attacks on whatever they are presenting to the world.

We also want to have their channel of data exchange across sectors secured. For example, e-library and e-learning centres must be protected against malicious attacks.       

 

What Motivated ESET Towards the Partnership?  How Would You Rate Nigerian Companies’ Awareness and Competencies In Managing Cyber Security Issues?

In fact, banks and telecos have taken the lead in ensuring we are secured; especially the third party users. The information been exchanged in these two sectors are secured to a very large extent. However, what drove us into this partnership is the fact that Big Data, Analytics, Internet of Things (IoT) and the new trends in the IT world are really pushing cyber security to the extreme. IoT will unleash data in an unimaginable scale. Currently, there are big data downloaded to phones, tablets, and what have you; the length at which these data travel is very fast, especially when they hit the social media. Imagine if your device is very porous and the data is actually having a malware, and it’s downloaded, not minding how important it is, as it travels it generally affect the others who share it. So, out aim is to ensure that each data transmitted through the cyber space is secured.

NITDA is Focused On IT Regulations in Nigeria. Data Breaches have Been On The Front Burner In Nigeria; many Companies Have Lost Data, Fortunes To The Malicious Attackers, Now, What Is The Arrangement To Tackle Issues Even At Corporate Levels.

Apparently, we know that NITDA is an agency set for policy formulation and enforcements, therefore, we have existing policies in place such as the Cyber Security Law of 2015. However, we still have a majority of the institutions not keeping to these policies. How do we work with NITDA in this case? We will obviously point out some areas or holes we discovered while working with some of these institutions. Some of the market intelligent reports we have shall be provided to NITDA. The data will reinforce their drives and give them more key trends in the market to give critical assessment. For instance, they should know the ratio of organisations that are not conforming to thee rules. So, when they are about to enforce a framework in place they would have proven cases to support every claim against/for a particular organisation. That way, NITDA shall have the required data to exact authority in its clime. At the global level, we work with research organisations like the IDC Insights, BMI reports and we conduct surveys in the market as well. Through that we ascertain the pain-points of these organisations and provide consulting advisories to them. From the report we shall provide NITDA can provide the organisations with list of vendors to choose from, not necessarily ESET. That is what makes the partnership interest. But we will be proud to provide solutions to these organisations.

How Will The Solutions Assist Organsiations Overcome the malicious Attacks. Are They Preventive or Post-Attacks Cure?

It depends on situations. We have a solution called ESET Threat Intelligence (ETI); it scans through the cyber space for malware threats coming to you environment. So, it depends on what the company wants. The solution first collects asset from the company like the IP addresses, logos and whatever asset the company has to protect online. We will then be on alert and warn you on a potential threat coming your way. If we are going to provide that to NITDA, then we are looking at gathering all the IP addresses of the nation, which is not possible. But NITDA as an Agency will advise institutions on the authenticity of the solution should they require the network monitored and provide early warning signal. Basically, we are using the partnership with NITDA as a channel to reach out to institutions, corporate organizations and individuals.

We also have thee endpoint solutions- computers, tablets or mobile phones. Once an attack is launched to your specific computer, ESET will automatically flag and block it. As NITDA is providing the advisory to the agencies, those that will patronize us will get special offerings unlike coming directly to us.

The Focus On Awareness At The Grassroot: Why The Schools?

We are focusing on schools, because of the importance of that sector to the economy. We don’t expect the students to have enough resources to cater for their textbooks talk more of cyber security solutions. But they need them, especially with the growing malicious attacks. So, through ESET Secure schools we are not just giving our anti-virus solutions, but will deliver messages to them on why they need to be secured. First, the solution works for everybody, but when it comes to affordability, students are the least to buy. It is our CSR package for the students. Even when you come back to buy you get a discount of 20%. This based on our research and surveys on what students can afford. Aside that, we will offer them quarterly IT Security remote training.

 

With NITDA’s Partnership in Place, Are You Going To Sign Agreement With Individual Schools too?

The MoU agreement with NITDA covers the two scopes of the initiatives. And the DG wholeheartedly, welcomes the ideas. With that students can come to us with their school Identity cards and get about 90% discount for the first buy.

 

 

 

 

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Telcos Must Innovate, Stop Fighting OTTs – Nnamani

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Engineer Ikechukwu Nnamani is the President/Chief Executive Officer of Medallion Communications Limited

Engineer Ikechukwu Nnamani is the President/Chief Executive Officer of Medallion Communications Limited.
With over 15 years of core telecom experience, Engr. Nnamani is very active in promoting forward looking industry policies for the growth of the telecom industry across Africa working with both regulators as well as operators to achieve this goal.
He currently acts as an Executive of the premier telecom body in Nigeria – the Association of Telecommunications Companies of Nigeria (ATCON) where he is responsible for coordinating the activities of the Licensed Telecommunication Operators in Nigeria under the body.
He has also promoted the establishment of Interconnect Clearinghouses in Africa, working recently with the Ghanaian Telecom Regulator (NCA) in the creation of the Interconnect Clearinghouse license in Ghana.
He is currently helping to ensure there is a successful implementation of the license in the country.
Engr. Nnamani is also the Chairman of Demadiur Systems Limited, a system integrator company, responsible for the successful deployment of fixed wireless networks in several cities in Nigeria including Enugu, Aba, Owerri, Onitsha, Abakaliki, Kano, and Abuja.
He had worked as an optical systems engineer at Luxcore Networks Inc., in Atlanta Georgia, USA, among other experiences to his credit.
Engr. Nnamani holds a Master’s in Mechanical Engineering degree from Tennessee State University, Nashville Tennessee, USA and a Bachelor in Mechanical Engineering degree from University of Nigeria, Nsukka. While leading Medallion top executive courtesy call on Communication Week Media Limited, he spoke on various issues in the industry. Excerpt.

Medallion’s Locations
We plan to deploy critical infrastructure to enable interconnect, datacentre and hosting services across the six geo-political zones.
It is critical in our targets for the year. We feel the country needs economic empowerment. It is at time of economic recession that companies can deploy that will enable businesses to operate in a cost effect manner.
This is in the heart of our operations; making sure those infrastructures are available where they are needed. Sometimes, not necessarily where to make the largest amount of revenue but there are places these infrastructures are critical to drive innovation.
We look at it as part of our 10-year plan which gives us a lot of timeline to handle the finance aspect of it. Once it is needed, we are sure of doing that.
Our goal is to launch in four cities. Presently, we are in Lagos and Abuja and itching to put infrastructure in Enugu, Port Harcourt, Kano and Ibadan; from all indications, we might be adding Asaba. The datacenters and interconnect points will boost the industry to meet and interact; similar to what we have done in Lagos.
Today, Medallion infrastructure in Lagos, without controversy, is the most connected point across the sub-region in terms of operators and clientele.
The industry is benefiting from it. Without such investment, the cost of doing business would have been higher than it is today. That is value creation.
But we believe in localization of contents. To us, ensuring that South East has a datacentre is important, the same reason we are deploying in PH, Ibadan and Kano. When that is done, costs drop drastically.

Medallion’s Datacentre Certification
This is one of the areas Nigerians need education. The challenge is some companies throwing buzzwords to confuse people.
They create the notion, but in practically terms fail to handle what are expected of them. When you talk about Tier Certification of Datacentres, there are two ways to look at it.
First, there are policy documents on what is obtainable in a datacentre to be classified. A major part of it is availability; in other words, Uptime.
If you have equipment in the datacentre, there must be guarantee of power availability to certain time, yearly, monthly or weekly; it largely depends on design and resources.
For you to achieve this, for instance, power supply must be available 99.99% of the year which requires you don’t depend on a power generating set. The Institute will insist that depending on a generator denies the facility chances for redundancy. Therefore, you will be recommended as Tier I datacentre/facility.
That doesn’t mean one generator cannot guarantee steady power, especially based on your location. Tier III, which is the buzzword in this environment, requires that in a situation public power supply is interrupted, the facility should be up for 72hours/3days.
It is easier to achieve abroad where public power supply is stable. The batteries or generating sets are mere backups. But in Nigeria, by default you are a power generating company. It makes those requirements, by default, things you must have, especially in Nigeria.
Basically, the infrastructure to ensure steady power is critical in certifying the datacentre. You may wish to go through the formal process of certification. In that way, the Institute will visit you facility after going through your postmarks and issue a certificate.
To us, while the certification is important, the day-to-day operation must be reassuring. In other words, in Medallion, the way we operate could depict us as Tier III datacentre, though we have not obtained the certification. It is not different from someone who has gone through school, acquiring the knowledge but has not obtained the certificate.
In principle, it is good to have the certification, because bequeaths the facility with such a status that an independent organization has verified your processes.
Thus, for the fact we have every major player in the industry operating out of the facility, it shows, to a large extent, we have met the global standards in terms of availability of services. In addition, we offer right pricing; not compromising quality for it.

Telcos Threat to Block Over-the-Top Services (OTTs)
The simple answer to that is No. As technology evolves new services are introduced. As an advocate for technology I am against anything that will kill innovation and stifle technology advancement. I represent the quest for new technology and innovations.
 I also understand that if you have invested on a particular technology you deserve to recoup your fund and make returns to your investors. That makes me align to both sides. However, there is a difference here.
You only start fighting technology only when you are not innovative or adjust business models and solutions to the new/emerging technology.
Like the OTT services, most of them run on data. Rather than fight them because they are probably affecting the traditional voice, why not find a way to also generate revenue out of it. I can assure you there are multiple ways the telecom operators can make revenue through OTT services.

Telcos’ Slide in Revenue and Impact on Interconnect
About ten year ago when we started, the industry was standardized on Time Division Multiplexing processes (TDM-SL-7) means of interconnection. Though, we still have the TDM links, but we are connected to all operators on internet protocol (IP).

Why Did the Migration Took Place on Interconnect? 
That is the current status of technology. Why didn’t people choose to remain on TDM? It is simple: IP platform provides additional benefits.
That is why they implemented IP on the core of their network. Now, the issue we are talking about is subscriber’s preference to the means to call.
Same situation is playing out in the area of international traffic. And that is where the telecos are complaining bitterly, because with Skype, WhatsApp calls people can call across countries provided you are connected on the internet.
At that point, the telcos are losing the revenue from the traditional international call (voice). But what we are saying is that telecos shouldn’t fight these platforms rather move around it to generate revenue. As we speak some are generating revenue.
We at Medallion are constantly restructuring our business to be able to participate even in the emerging technologies.
Competitions are growing, but we are not afraid to compete, because we have fine-tuned our business model to enable us play in the emerging industries. You first line of action shouldn’t be ‘oh, there is a new technology, it will kill us, let’s kill it’.
The point is that even with the new technology let your businesses evolve too. We have envisaged a time companies will need to switch packets. It is a matter of time you can not hold back the OTTs any longer.

What Would Have Happened Without Interconnect Clearing Houses?
I believe the level of success the industry has benefited is still a far cry from what it ought to be and where it should be.
The interconnect clearing houses have drastically reduced the pains previously associated with establishing interconnection.
Today, a licensed operator can approach Medallion and by next week, as long as your network can connect to us, you should be ‘talking’ to every network in the country. In the past, the project takes up to two years to actualize as you must approach each operator, negotiating interconnect protocols agreement.
As a new competitor in the block, the company you are talking to feels threatened by your presence. So, the Company foot-drags, delays and engage every tactic to frustrate you. At the end, they give you a protocol which they are very sure you don’t have.
So, you have to reinvest on new equipment which are not related to your technology for access network. But we bridged those gaps. We interconnect you seamlessly.
So, we were able to bridge the gap of operators on GSM and TDM. That is a value created and huge benefit to the industry. In the area of anti-competition, we have been able to bridge the gap too as a carrier neutral operator.
We can accurately and independently enhance interconnection for efficiency. Also, for traffics that go through us, because we have independent records, billings settlements and reconciliation is more transparent and easier to handle.
However, some operators view us as detrimental to their anti-competitive strategy. They intend to make things difficult for us. But the regulator would intervene.

What Is Happening with Value Added Services?   
For years, we have been pushing for value added services (VAS). Because telcos still force these people and collect what is due to them, majority are frustrated and getting out of business.
But, if they had from onset embraced channeling their services through the clearing houses, the same way we create values for telcos, and we would have helped solved the VAS operators’ problems.

Can Mobile Virtual Network Operators’ (MVNOs) Licensing Solve Some Problems
It is a sort of two-edged sword with a yes and no answer. Yes, because MVNOs is a welcome development; same time, the policies and implementation scheme will determine the success or otherwise. Example, Ghana licensed MVNOs about two years ago and it has been a challenge for them to take off.
 There is a difference between operating virtually and when it is officially announced. At the time of branding the operations then people can understand how it works.
Actually, it is a matter of time before it happens. When operators realized that managing cell sites is not their core-operations, they outsourced. Even with all the problems facing interconnect today, a time will come when they will appreciate it is not something they need not to hand onto. Similar stuff will happen when MVNOs get into full force; the telcos will start to outsource some part of their operations to them.
With a good revenue sharing formula, it is a win-win for everybody. How fast and successful it will become depends largely on the policies that back it up.
Secondly, the licensing model the regulator decides to adopt. If the telcos perceive it as anti to their operations they will create bottlenecks. The big question is: what part of the challenges operators are faced with presently that MVNOs will address? You must be able to create the value proposition. If not, if we implement MVNO licenses because it has worked in the UK and other environment, we can show you over ten things that have worked elsewhere but made little headway in this environment.
Mobile Money is working very well Kenya, in Nigeria it has been a struggle. It is even more successful in Ghana than here. We need to address the why.

Why?
The operators simply refused to cooperate with them. So, if you do it here and run into similar problem, you will get similar result. A model for the implementation of the scheme is very key to its success.
We also need to appreciate that here certain factors can militate against VMOs while they are thriving in other climes. It behooves on us to critically examine why they might not succeed here and address them before licensing them.

National Roaming and the Challenges
Roaming, traditionally, is a commercial arrangement between operators that benefits even the home network than the roaming network. It implies that with XYZ operator’s sim card I can work into a city that has only ABC operating, thus, XYZ can generate revenue by my presence in the city, likewise the home network. So, it is viewed as a plus.
But the context is viewed here as a minus. It is meant to by symbiotic not parasitic relationship. Two things must happen for roaming to occur.
First, there must be an existing network that you want to roam on. So, when people argue about USPF intervening in the matter, unless it wants to invest on a network in those places and allow third parties to roam on it. If not, somebody must invest in those areas for roaming to take effect.
Allowing others access to the your network is a matter of having right agreement because it is a source of additional revenue. It is similar to interconnect.
Why would you not want interconnect when it is additional revenue, because your existing subscribers are making calls on net. You are down to revenue made via your network, but by virtue of interconnect you spread your net for more revenue.
It should be a no brainer. But people look at it as ‘oh, if that subscriber comes, then the person won’t buy my sim card’, but subscribers roam when on transit. There tends to be a lot of ignorance with regards to this; people are just fighting the wrong fight.

Why Moving to Other Cities to Invest?
Nigerians exist in these cities. What happens today is that costs of services in those cities are higher. Obviously, everything has to come back to other areas where infrastructures exist and they bear the brunt.
Aside telecoms, look at petroleum distribution. When the price was increased, Lagos had a problem moving from there it was to N145/litter, because within Lagos we had access to the tank farms and seaport, but people outside Lagos where like ‘what are you people saying.
We have been paying N200/litter as standard here, because there was additional cost of getting it to the people. The same thing is happening in telecommunications hence we want to get infrastructure to everybody and make services cheaper. We believe if the patronage will be higher and user experience will get better.

Medallion in Next 5 Years
We hope to be able to offer services across the sectors of economy across the geo-political zones in multiple cities as a foundational infrastructure provider.
Of course, every now and then we get partnerships with people that want to take services outside the country. So, we also see ourselves doing a lot of intercontinental partnerships.
We would always want to partner indigenous companies in those cities we are invited. We have cemented partnerships in Ghana, with other opportunities in Uganda where they want to take advantages of the expertise we built over the years in Nigeria.
Ultimately, in moves to grow the brand, we see ourselves been listed as public company for Nigerians to participate in what we are doing. It is very key to us as part of our five-year strategic plan.

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