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e-Business Will Drive the Industry in the Future-Ibekwe

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Information and Communications Technology (ICT) development has constituted a restriction on one side to courier business but the same ICT is actually throwing up a major opportunity of the future for the industry. Mike Chukwuemeka Ibekwe, chief executive officer of Suvex Delivery Service and financial secretary, Association of Nigerian Courier Operators (Anco) disclosed this to Nigeria Communications Week in his office recently. Ibekwe says the real future of the industry in Nigeria is e-business which is already being practiced abroad where someone can stay in his bedroom and order what he wants from anywhere. In this process, Ibekwe says the shop doesn’t deliver these items but the courier. "That is the business of the future and that is what will determine or drive the industry in the future. That aspect of the market is grossly underdeveloped in Nigeria but time will come when the market in Nigeria will be e-driven", Ibekwe predicted.

To improve the services of the courier industry, Ibekwe says it will take the will power of the government to fast track action on the postal reform bill believing that once that bill is passed into law and the commission set up that the commission will then be able to define standard and ethics of the profession as well as measure operators and those that don’t measure up to those standards as he suggested, may be given a time frame either to measure up or fold up or join with some others. In addition, there is need for public enlightenment as Ibekwe expects that customers should also know what his or her rights are to courier service as well as recognize his responsibilities too.

Ibekwe emphasizes the need for training in the courier industry arguing that courier is a peculiar industry where there is no university or institution that offers courier as a course underlying the fact that the industry is vague to some extent. Therefore, to get the real quality and service according to Ibekwe, the industry has to come up with clear cut training programmes and packages, processes and procedures, standards and expectations which each organization will be involved in. Ibekwe says Suvex Delivey Service which provides domestic and international courier services, haulage, consultancy, in-house mail management has its own customized approach to doing business which the company does not compromise no matter what. He defines Suvex Courier as a company that observes honesty, integrity, character, relationship, value for money and respect for their customers as the core values of the organization especially this time around when there are a lot of sharp practices in the industry. "People don’t honour promises or honour their words but we go to any extent to keep our promise", Ibekwe said.

Ibekwe identifies the customer as the king and the reason for the existence of Suvex Delivery Service even as he says that it is a sacrilege for the organization to do anything against their clients and that the firm goes any mile to ensure customer satisfaction. Professional and efficient delivery of service within the budget of the customer is some of the selling points of the organization. Ibekwe believes it is one thing to deliver service and another for the service to fall within the budget of what the customer can afford.

He talks of Anco as a young organization that is still coming up compared to most of other trade groups. He says the biggest challenge in the organizations is trying to mobilize people who don’t believe in themselves not to talk of believing in an organization. Ibekwe says the truth of the matter is that the courier industry cannot get to its zenith without a proper organization and that that is what Anco is trying to do with the help and support of the Courier Regulatory Department (CRD). According to him, the association is looking forward particularly when the industry will be sanitized, when it will have a legal frame work that properly defines what should be and what shouldn’t. "You have an independent umpire there setting the standard and a professional organization that understands, believes and is willing to take all it has into the industry. We will then have a room to operate. That is the future we are looking at but right now Anco is using moral persuasion and every means possible to convince, mobilize, encourage and galvanize the multitude of people that are licensed to operate courier in the country," Ibekwe said.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Telcos Ask NCC to Allow Them Hike Tariff

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Telecoms operators including MTN, Airtel and Globacom have pushed for cost-reflective tariff in view of extant economic realities.

Telcos Ask NCC to Allow Them Hike Tariff

This was contained in a statement jointly released by the Association of Licensed Telecom Operators of Nigeria (ALTON) and the Association of Telecommunication Companies of Nigeria (ATCON) on Thursday.

The statement was co-signed by Gbenga Adebayo; chairman, ALTON and Tony Emoekpere, president, ATCON.

The telcos called upon the government to take decisive action in addressing the numerous challenges confronting the telecommunications industry.

The telcos said telecommunications infrastructure development requires substantial investments in network expansion, maintenance, and technology upgrades.

“Despite the adverse economic headwinds, the telecommunications industry remains the only industry yet to review its general service pricing framework upward in the last (11) years, primarily due to regulatory constraints.

“For a fully liberalized and deregulated sector, the current price control mechanism, which is not aligned with economic realities, threatens the industry’s sustainability and can erode investors’ confidence.

“ATCON and ALTON call upon the government to facilitate a constructive dialogue with industry stakeholders to address pricing challenges and establish a framework that balances consumers’ affordability with operators’ financial viability,” the statement partly read.

Regarding the Nigerian Communications Commission (NCC), the telcos also said regulatory neutrality and independence are crucial to ensuring a thriving telecommunications sector.

“Statutory provisions lend credence to this notion, as a lack of an impartial regulator will lead to a failure to maintain public confidence in the objectivity and independence of its decisions,” the statement added.


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UK Pledges €1Bn to Fight against Malaria in Nigeria

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The UK has pledged £1 billion to Nigeria’s fight against malaria and other diseases from 2024 to 2026.

UK Pledges €1Bn to Fight against Malaria in Nigeria

Ebere Anyachukwu, health adviser at the British High Commission, announced this on World Malaria Day in an interview with NAN.

This contribution supplements existing funds from other donors and will primarily support the procurement of insecticides, treated bed nets, malaria diagnostics, and chemoprevention efforts.

“There are some states in Nigeria where malaria is seasonal. Those are states where chemoprevention is used to prevent children from coming down with malaria,“ he said.

“In those states, malaria spreads in a few months within a year, and during that period, there is a high level of malaria transmission in children, resulting in lots of deaths.”

The health adviser said children in such states are usually given malaria drugs, whether or not they have the infection.

He said the UK is a big contributor to the global fund, currently supporting about 13 states in Nigeria.

He listed the states to include Adamawa, Delta, Gombe, Jigawa, Kaduna, Kano, Katsina, Kwara, Niger, Ogun, Osun, Yobe and Taraba.

“With the global funding support, there has been a significant reduction of malaria-related deaths in children in Nigeria,“ Anyachukwu said.


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OJI Demands Ban on Netflix, TikTok, Others over Same-Sex Content

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Civil Society Organisation (CSO) under the auspices of Open Justice Initiative (OJI), has threatened to drag the National Broadcasting Commission (NBC) to court if it fails to ban Netflix, TikTok, and others over the alleged broadcast of offensive same-sex content on Nigeria’s airwaves.

OJI Demands Ban on Netflix, TikTok, Others over Same-Sex Content

The CSO, also urged NBC to ban other social media platforms, including X, formerly known as Twitter, Facebook, etc with regard to the subject matter.

Donald Ayibiowu, lawyer and programme officer of OJI, gave the warning in a letter addressed to Mr. Charles Ebuebu, director-general of the NBC.

The certified true copy of the letter titled: “Need to ban and bar the continuous broadcast of offensive same-sex contents on Nigeria’s airwaves by Netflix and other specialised broadcast outlets”, made available to newsmen in Abuja, was received by the Commission on April 23, 2024.

The letter said, “We write to draw the esteem attention of your commission to some obnoxious and repugnant same-sex contents being aired or transmitted by some broadcast outfits operating within the Nigeria broadcast space, which platforms includes Netflix and some social media entities.

“These abhorrent contents being campaigned about borders on the promotion of amorous relationships between persons of same sex on the said platforms.

“We received complaints on this topic from well-meaning Nigerians and religious organisations and further discovered that the broadcast contents/materials on these platforms are laced with embedded scenes/episodes where same-sex relationships are practically being propagated.

“We also conducted research on some social media platforms like TikTok, Twitter (X), Facebook (Meta), etc with regards to this subject, and found same hazardous and illegal same-sex content being promoted and transmitted.

“It is clear that there is an agenda to surreptitiously lure the unsuspecting young population of this country to this satanic habit/lifestyle of same-sex practice in Nigeria by subtly introducing same through entertainment and showbiz industry, albeit through the airwaves.

“It is now commonplace to see some of these illegal contents being conveyed on social media and specialised platforms in Nigeria.

“We wish to point out that these contents are clearly being aired or transmitted in contravention of our extant laws such as Sections 4(2) and 5(2} of the Same-Sex Mariage (Prohibition) Act, 2013,” he said.

The lawyer said the act being subtly propagated and promoted via the mediums was targeted at destroying the moral fibre and rectitude, erode, dislodging and polluting the society with unacceptable inhuman values.

He said it was also to erode the age-long cultural practices and sacred religious belief system of male and female gender only as created by God Almighty.

Ayibiowu said, that if the commission failed to block, restrict or scrap the same-sex promotional material/contents from Nigeria airwaves, “we shall proceed to seek further redress in pursuit of our goal of saner Nigeria airwaves”.

 

 


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