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Smile Excites Customers with 200 Minutes to Call all Networks

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Customers on the Smile network are in for a thrill this yuletide as the pioneer 4G LTE telecommunications service provider in West Africa has announced the commencement of ‘SuperTalk’ promo which offers customers on the Smile network up to 200 minutes free calls to all networks in Nigeria.

Applauded by industry watchers as a worthwhile yuletide bonanza, customers on the network will recharge and enjoy incremental voice minutes based on their preferred data plan.

A customer who purchases a 1GB data plan will get 10 minutes free calls with a validity period of 15 days.  The purchase of 2GB data plan offers 20 minutes free calls also with 15 days validity period. Purchase of 3GB data plan offers 30 minutes free calls with 30days validity period. 

The 5GB and 7GB data plans offers 60 minutes free calls with 30 days validity period, while the UnlimitedLite, 10GB, 15GB and 20GB offers the customer 120 minutes free calls and 30 days validity period.  The UnlimitedPremium, 50GB, 100GB and 200GB offers an unprecedented 200 minutes free calls time with 30 days validity period.

A statement by the company indicated that the promo is one of the many ways the company has designed to richly reward customers for their loyalty. 

The statement enjoins customers of Smile as well as prospects to take advantage of the offer to maximize their call time to families and friends especially at this yuletide period. 

It emphasized that customers stand to benefit from ‘SuperTalk’ only to the extent of the renewal of their preferred data plan. On what informed this customer-centric initiative, the statement avowed that the offer remains a veritable tool to achieving the objective of providing Smile customers with affordable but high-end communication services.

Smile has a rich range of innovative Voice and Data offers, and has recently reinforced the 0702 number range with the lowest call tariff that allows its customers to make calls from 8kobo per second to any network from within and outside the country, using SmileVoice App on any android ios, VOLTE or Smile 4G LTE compatible handset.

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Telecom

NCC Hosts UNODC, Vows to Sustain Collaborations Against Cybercrimes

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The Nigerian Communications Commission (NCC) will continue to collaborate with other government agencies and international partners towards stemming the tide of cybercrimes.

Mr Sunday Dare, NCC’s executive commissioner, Stakeholder Management, stated this on recently at the Commission’s Headquarters during an interactive session with representatives of the United Nations Office on Drugs and Crime, UNODC.

Kamal Toure, the UNODC eLearning Project Officer and Patrick Boismenu, cybercrime expert, were at the Commission’s Headquarters as part of their assessment mission to West Africa to gauge how well Nigeria, Senegal and the Gambia are able to fight cybercrime.

Mr. Dare noted that the Commission performs its regulatory functions in a way that ensures that its licensees take the steps necessary to combat cybercrimes.

He explained that “The role of the NCC here is to do an audit and make sure that we have all the ISPs having active databases and meeting the six months (data retention requirement) as stipulated in the license provision.”

Responding, Patrick Boismenu stated that UNODC is willing to provide assistance in needed areas to ensure that ISPs comply with requirements for data retention because of the crucial role data plays in fighting cybercrimes.

“Our goal is to ensure that cybercrime investigators have access to the tools they need to do their work,” Mr Boismenu explained.

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TCP: NCC Says Consumer Satisfaction, Robust Sector Top Priorities

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By Ugo Onwuaso

Nigerian Communications Commission (NCC) is determined to carry out its regulatory functions to ensure that the companies operating in the industry were healthy.

Prof. Umar Danbatta, the executive vice chairman of the Commission, made the remark during the 81st edition of the Telecoms Consumer Parliament (TCP) held in Lagos.

He added that “it has taken steps to ensure that the telecommunications sector remains vibrant”.

Mr. Sunday Dare, the executive commission, Stakeholders Management, NCC, who represented the Executive Vice Chairman, said that “the commission would carry out its regulatory functions to ensure that the companies operating in the industry were healthy”.

The Chairman said that the regulatory body had made interventions to prevent disruptions in the consumer’s experience.

According to him, “NCC has commenced aggressive enforcement of the Code of Corporate Governance to ensure that licensees in the industry continue to operate as viable businesses.

“The consumer deserves all the credits for the past and indeed the future successes of this industry.

“The Nigerian telecommunications consumers are at the centre stage of our regulation.

“We at the NCC, being consumer centric regulatory organisation have decided to celebrate consumers of the Nigerian telecommunications industry consistent with the eight point agenda that I set out when I assumed office in 2015.

The number two and six items of the agenda are the core drivers of the NCC year of telecommunications consumer initiative.

“While the number two item of the agenda addresses improved quality of service.

And item six is concerned with protection and empowerment of the telecommunications consumers,” he said.

He also stated that all NCC’s initiatives such as SIM card registration, Mobile Number Portability, Broadband policy implementation, development of 2442 and 622 short codes as well as various consumer awareness campaigns were to ensure consumer satisfaction and protection.

Danbatta added that the commission would continue to look out for and protect the interest of the consumer without compromising the interests of other stakeholders in the industry.

Mr Abdullahi Maikano, director, Consumer Affairs Bureau (CAB) of NCC, said that over the years, TCP had proven to be an innovative way of bringing all stakeholders together to discuss and proffer solutions to industry issues.

Maikano said that the TCP had continued to occupy a pride of place in the commission’s activities.

He said that NCC would continue to provide significant resources to ensure that the parliament is held regularly for the benefit of consumers and the industry.

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Telecom

Banks’ Working for Early Sale of 9Mobile — Fidelity Bank Boss

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Mr. Nnamdi Okonkwo, managing director of Fidelity Bank Plc, has said that all the banks whose money is trapped are working together for smooth sale of the telecoms on or before the end of the year.

This is as the 180 days’ window handed down to the receiver managers of 9Mobile draw nearer.

Explaining industry issues in a recent interactive session with select editors and publishers in Lagos, he said “As you are aware, the creditor banks came together to appoint a new Board and Management for the company, with the Deputy Governor of the CBN as chairman of the Board”.

“The company has good fundamentals with about 22 million subscribers, and it is also very strong in data. Our interest is to ensure the company remains a going concern so that it can attract interested buyers. The banks are working collectively on this,” Fidelity bank chief executive revealed.

It would recalled that at the heat of the $1.2bn syndicated loan default crisis which nearly grounded the former Etisalat, both the telecoms regulator and Central Bank of Nigeria (CBN), considered the volume of subscribers and intervened.

Part of the intervention was the appointment of Dr. Joseph Nnanna, former Deputy Governor of the CBN to head the chair the board and prepare it for potential investors between 90 to 180 days.

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