E-Business
Taxify’s Money Zapping Bug

Once upon a time I received an unsolicited email from a company called Taxify that had just entered the Nigerian market but I found the mail interesting because it was about another taxi hailing company ready to give Uber a fight for its money.
Since Uber launched in the Nigerian market, we had seen a number of other taxi hailing services disappear most notably easytaxi, so the market became more or less a monopoly which I believe does not benefit the consumer neither does it help the economy.
After a few back and forth with some of the guys running the operations, I decided to give Taxify a shot and found it pretty much effective as well as cheaper than Uber considering the fact that a number of drivers worked for both companies.
From that moment on I started doing more of Taxify and less of Uber but I missed one thing and that was of the fact that Taxify only accepted cash something I was no longer used to.
So I wrote them asking for card payment option, I jumped in as soon as it was available and started using card instead of cash. The first shocker I experienced was that the drivers were not properly briefed about the card payment development so each time they dropped me off, I usually hear something like “Oga money” and I’d then take the pains to explain that it is a card trip (let’s just regard this as one of the teething problem of an economy trying to go cashless).
Anyways fast forward to a later date, I had already taken multiple trips that were billed to my card, then all of a sudden I started receiving notifications of fresh deductions even when I did not take any trips. I had about 7 or so deductions before I suddenly realized that I had to take action.
I thought about a number of options but concluded that the best option was simply empty the account so whatever bug (as the team called it) sucking my account will have nothing more to suck.
Lesson learnt: until our digital economy matures more, I’d only connect my secondary ATMs to avoid issues such as this.
In one of my mails to the taxify team, I described the experience as follows “….as soon as I noticed the way deductions were happening, I made a wise decision of emptying that account, so I moved all funds from that account linked to my visa card into another account. So I effectively cut of the bloodstream that rendered powerless, that bug of yours that want to keep feeding fat on my account.
This is basically why I have tagged this article, Taxify’s Money Zapping Bug. The bug has actually refused that I delete my card from the taxify app, so I had to deactivate the card from the bank end so I can resume using my account again.
Well, the Taxify team has assured me that the money zapping bug has been tamed and no longer on the prowl. However, the next painful part is that I have now been subjected to the painful process of filling forms for all the multiple deductions and have been mandated to provide the following information; Name/Phone Number on your Taxify Account/Email Address/Bank/Account Name/Account Number/Amount Debited/Number of times charged, if I want a refund.
Quite frankly, I am yet to get this done after about a week or so of receiving that update from the team because it is simply a painful process and this is the kind of experience an average Nigerian customer is subjected to by various organisations.
If this had happened in Europe where Taxify originates from, I am sure they will not dare ask any customer to fill any form, rather, they will take the pain to identify the double deductions and refund riders or compensate them somehow.
Beyond just writing about the experience, I imagine for one that this might have happened to someone who barely trusts using his or her card online. Should that be the case, why should anyone blame such a person or Nigerians for actually being afraid of using their cards online? Any wonder why we have an abysmally low number of cards being used online.
If a brand like Taxify can deduct one’s cash arbitrarily and subject him or her to searching out the deductions weeks after, then it is certainly a sad development indeed.
I think it’s time we begin to sue service providers for various breaches and corporate misdemeanor and this to me is one of those. Until I decide how best to deal with this situation, I am simple thrilled that I have been delivered from Taxify’s Money Zappying Bug!
CFA is the Founder, www.CFAtech.ng & Co-producer/Presenter,Tech Trends on Channels Television
E-Business
Jumia Replatforms its Retail Media Program to Mirakl Ads to Enhance Marketplace Advertising

Jumia, e-Commerce platform in Africa, has partnered with Mirakl to elevate its marketplace advertising capabilities by deploying Mirakl Ads, a retail media solution uniquely designed to optimize performance for both first-party and third-party sellers.
This move strengthens Jumia’s efforts to deliver more value to its sellers, enhance the customer experience, and unlock profitable and sustainable new sources of revenue. Retail media is a rapidly growing sector within the e-commerce industry, expected to reach $204 billion by 2027 with a projected compound annual growth rate (CAGR) of 17.2%.
Jumia’s adoption of Mirakl Ads positions the company at the forefront of digital advertising innovation in Africa, unlocking significant opportunities to increase revenue generation. With growing usage across its platform, Jumia is well-placed to capitalize on this momentum by delivering improved advertising tools to sellers and more relevant, personalized product recommendations to customers.
“Advertising is a key growth lever in our marketplace strategy, and this partnership with Mirakl allows us to accelerate that journey with speed and scale.
“By integrating Mirakl Ads, we’re empowering our sellers with smarter tools and delivering a better, more personalized experience to our customers. It also positions us to unlock new revenue streams while deepening engagement across our platform. Importantly, this partnership supports our ambition to grow gross profit and accelerate our path to profitability,” said Francis Dufay, CEO of Jumia.
The collaboration is a testament to Mirakl’s ability to rapidly deploy enterprise-grade solutions, with Jumia launching Mirakl Ads in just two months. This showcases the platform’s ease of integration and fast time-to-value. Now live, the solution equips Jumia’s advertising ecosystem with advanced automation, AI-powered optimization, and seamless campaign management.
With Mirakl Ads, all advertisers – from the biggest brands to the smallest marketplace sellers – can now boost their sales by leveraging advertising campaigns in Ghana, Uganda, Kenya, Nigeria, Senegal, Egypt, Algeria, Morocco and Ivory Coast.
“Jumia’s decision to replatform to Mirakl Ads is a powerful validation of our platform’s ability to deliver immediate and measurable impact for leading marketplaces. By combining Mirakl’s cutting-edge retail media technology with Jumia’s deep market reach, we are enabling sellers to grow faster and customers to benefit from a more relevant, engaging experience. This partnership is a true milestone, not only for Jumia and Mirakl, but for the future of digital commerce across Africa.” said Adrien Nussenbaum, cofounder and co-CEO of Mirakl.
Through this partnership, Jumia is taking a decisive step in accelerating monetization, improving customer engagement, and advancing its long-term financial performance and profitability.
E-Business
Galaxy Backbone, Rural Electrification Agency Commit to Deepening Digital and Energy Access Across Nigeria

In a major step towards deepening Nigeria’s digital and energy infrastructure, Galaxy Backbone Limited (GBB) and the Rural Electrification Agency (REA) have signed a strategic Memorandum of Understanding (MoU) at a brief but impactful ceremony held in Abuja.
The MoU signals a collaborative effort between both agencies to enhance Nigeria’s digital transformation agenda by integrating reliable energy solutions with cutting-edge ICT infrastructure, especially in higher institutions, Government institutions, underserved and rural communities across the country.
Speaking at the event, the Managing Director/CEO of Galaxy Backbone, Professor Ibrahim A. Adeyanju, described the partnership as “a landmark moment in Nigeria’s journey towards a digitally empowered, sustainably powered, and inclusively connected nation.”
“This partnership exemplifies what is possible when two visionary government institutions come together, united by shared goals and driven by the desire to improve the lives of Nigerians everywhere,” he said.
Professor Adeyanju emphasized that while Galaxy Backbone’s core mandate is to provide secure digital infrastructure that powers government operations, reliable and sustainable energy particularly in rural areas is essential to fully actualize digital transformation.
Major highlights of the MoU include:
- Solar electrification of some of GBB’s Metro Fibre sites in Abuja by the REA.
- Powering Hostels of Higher Institutions across the country through the Fibre to Hostel Project being driven by the Federal Ministry of Communications Innovation and Digital Economy (FMCIDE).
- Support for the rollout of the 774 Local Government Digitization Initiative, beginning with six pilot Local Government Areas.
- Provision of LANs, access points, cloud services, colocation infrastructure, and temporary connectivity to enhance REA’s operational facilities nationwide.
The Managing Director of the Rural Electrification Agency Mr Abba Aliyu, in his remarks, expressed optimism that this collaboration will further bridge the digital and energy divide across Nigeria. He noted that by combining REA’s achievements in expanding energy access with GBB’s robust ICT backbone, both agencies are poised to create lasting impact across governance, education, healthcare, and entrepreneurship.
This partnership is also in direct alignment with the Renewed Hope Digital Transformation Agenda of President Bola Ahmed Tinubu, GCFR, which envisions an inclusive digital economy powered by innovation and sustainable energy.
The ceremony was attended by top management from both organizations as well as members of the media.
With today’s signing, Galaxy Backbone and the Rural Electrification Agency have set the tone for stronger, smarter, and more inclusive public service delivery powered by strategic inter-agency collaboration.
E-Business
NIMC Says NIN Services Back Online

National Identity Management Commission (NIMC) has announced the restoration of its National Identification Number (NIN) verification services nationwide.
This, according to the commission, follows the completion of a system maintenance exercise.
In a statement issued on Friday, the NIMC confirmed that all previously disrupted services have resumed.
“NIMC wishes to inform the general public that the recent technical maintenance has been completed and all services have been restored,” the statement read.
The NIMC urged Nigerians seeking to enroll for NIN to visit the its official website to locate the nearest enrollment centers.
The agency also encouraged individuals to make use of its self-service portal for tasks such as data modification, including name changes.
To further ease the verification process, the Commission recommended downloading the NIMC NameAuth app (oath.app) from the Google Play Store or Apple App Store for quick and secure NIN authentication.
NIMC expressed appreciation for the public’s patience during the service disruption, which had impacted banks, telecom providers, and government agencies that rely on NIN verification for their operations.
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