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Turkish Airlines Celebrates 10th Anniversary of its Star Alliance Membership

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Turkish Airlines, the flag carrier of Turkey, celebrates its 10th Anniversary of joining to the Star Alliance network.

The network which was established in 1997, was the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international travellers.

Turkish Airlines celebrated its membership anniversary at Turkish Airlines Headquarters with the participation of Turkish Airlines Chairman of the Board and the Executive Committee, M. İlker Aycı, and Star Alliance CEO, Jeffrey Goh.

“Today we are delighted to be together both with Star Alliance CEO, Jeffrey Goh, and you, all distinguished guests to celebrate the 10th anniversary of our Star Alliance membership.

Like yesterday and today, Turkish Airlines will continue to be a valuable partner for Star Alliance and its members; as an important element for our common strategy that will enable the Alliance to move forward with solid footprints.

We’re sure that we will have more constructive partnerships within this big family, by working towards the desired goal of making further successes in forthcoming period.” said M. İlker Aycı, Turkish Airlines Chairman of the Board and the Executive Committee.

“It is a great pleasure for me to be present at this special event in Istanbul today. In the last ten years Turkish Airlines has played an important role in developing Star Alliance’s global network, especially improving access to Turkey, Central Asia and the Middle East.

As Star Alliance transitions into its third decade, we look forward to continued close cooperation and support from Turkish Airlines, as we shift the Alliance’s focus to improving the customer journey by leveraging digital technology.” said Jeffrey Goh, Star Alliance CEO.

Turkish Airlines was welcomed as 20th Star Alliance member airline in April, 2008. When Turkish Airlines joined Star Alliance network in 2008, was adding new 31 destinations to the Star Alliance network, but today it makes Star Alliance presence available at 72 unique destinations in the World.

Turkish Airlines offers a wide-range of exclusive products and high-end global services while its passengers enjoying worldwide recognition on every Star Alliance member flight. Together with other 27 Star Alliance member airline, the flag carrier offers the widest choice of flights that connect people and cultures around the World.

Since 2008, Turkish Airlines’ Miles & Smiles Program members can make use of the full Star Alliance FFP benefits. Not only they can earn and redeem miles on all member airline flights through their status, but also they can access more than 1000 passenger lounges across the globe, make use of extra baggage allowance, priority baggage delivery, fast track security and immigration, separate check-in counters and priority boarding.

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AMCON Says Some Local Airlines May Collapse Over Debt

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Some Nigerian airlines are facing the risk of collapse under the weight of huge debts, according to the country’s Asset Management Corporation of Nigeria, set up to rescue banks from bad loans.

“The industry remains in the throes of airlines burdened with debts, under administration or on the borderline of collapse,” Amcon chief executive Ahmed Kuru said at the 2018 Colloquium of the Nigeria Travels Mart (NTM) in Lagos.

The colloquium had the theme: “Corporate Governance and Airline Industry Development in Nigeria”.

Amcon acquired the country’s biggest airline Arik last year because of difficulties arising from huge debts and poor corporate governance, it said.

Nigeria’s more than 10 domestic airlines are struggling with difficulties arising from the country’s first economic contraction in a quarter century in 2016, and have seen reduced access to capital and limited leasing opportunities.

The AMCON boss said that lack of regulations and good corporate governance were the main factors responsible for the failure of Nigerian airlines, including the defunct national carrier, Nigeria Airways.

According to him, there are two major problems with the airlines in Nigeria; one being lack of an effective Board of Directors, thereby affecting internal policies and discipline, the other problem has to do with regulation.

“Given the ownership structure of most airlines in Nigeria, the board’s veritable check on management and excesses of airline owners who show very little patience for orderly and planned conduct of business, is practically absent.

“A functional board is necessary for the effective operations of airlines with long term survival and profitability objectives.

“Individuals with independence, experience and expertise from relevant sectors of the economy are not identified and engaged,” Kuru said.

He said on the other hand, regulations were either weak and lack the courage to enforce compliance based on current standards, or need more fine-tuning to ensure effectiveness of the airline.

Kuru said: “The aviation industry is as important as the health industry because it deals with the lives of travellers. It requires more regulations than even the banking industry.

“It is only in Nigeria that an airline can abandon you at the airport for more than five hours without any recourse.

“Indeed, there are consequences for frequent cancellations, however, I cannot recall any airline punished in the recent past.

“That is why I want to use this opportunity to appeal to the NCAA and other regulatory agencies in the aviation industry to show courage and ensure that sound corporate governance systems are enforced.

“A starting point can be the domestication and adoption of the draft Nigerian Code of Corporate Governance 2018.”

Also, Mr. Chris Amenechi, Vice-President, Pricing and Revenue Management, Copa Airlines, Panama, said Nigeria could become an aviation hub if the country addresses the infrastructure deficit in the sector.

He added that the NCAA should not be an economic regulator of airlines but should rather stick to the technical and safety aspects of the business.

On his part, Mr Simon Tumba, Chief Executive Officer of NTM, said the government should focus on airports concession following its decision to jettison the establishment of a new national carrier.

“I believe the government should give more priority to the issue of airports concession. This will give Nigeria an edge and hopefully catapult us to the needed growth in this sector.

“It is very important that this is executed in a transparent manner with full support of the workers,” he said

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DHL Express Awarded Most Top Employer Certifications

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DHL Express has been recognised as a Top Employer in Africa for the fifth consecutive year, at the prestigious Top Employer Africa 2019 certification ceremony, held at the Sandton Convention Centre in Johannesburg.

Hennie Heymans, CEO, DHL Express Sub-Saharan Africa said that receiving this recognition from the Top Employers Institute for the fifth consecutive year is a huge honour.

“At DHL Express we value our employees and constantly strive to ensure they know how much their work matters. We also want them to feel proud to be part of the global DHL team. We couldn’t be happier to have that fact affirmed by the Top Employers Institute.”

DHL received 22 certifications in 21 countries across Sub-Saharan Africa this year, including the coveted Intercontinental Award for having the most Top Employer certifications in the continent.

Countries for which certifications were received include Angola, Botswana, Cameroon, Cote d’Ivoire, Democratic Republic of Congo, Ethiopia, Gambia, Ghana, Kenya, Madagascar, Mauritius, Mozambique, Morocco, Namibia, Nigeria, Senegal, South Africa, Tanzania, Uganda, Zambia and Zimbabwe.

“We attribute this notable achievement to our customer-centric culture adopted across the entire organization, this is without a doubt central to our success. Effective employee engagement programs are integral to maintaining this culture across the globe as it is the people within our business that ensure this culture carries across to our customers,” said Heymans.

“Our focus areas remain entrenched in employee motivation and development as this approach has proven to be beneficial to both us and our employees. We operate in a high performance environment and we encourage this culture among our teams as it promotes and drives leadership diversity.”

According to Heymans, DHL’s use of employee initiatives and programs, including the company’s Certified International Specialist (CIS) cultural change program has helped to unlock the potential of the company’s employees across Sub-Saharan Africa.

“We made the decision a year ago to put an emphasis on up-skilling and empowering our middle-managers and supervisors as this rung of leadership is crucial to leading our growth drive in the coming years.

“We count on our middle-managers to garner trust and inspire unsurpassed performance during our growth cycle.

“The employee initiatives we implement are critical to ensuring that everyone fully understands their role within the business and how to most effectively execute their responsibilities.”

DHL also recently completed the annual Employee Opinion Survey, which provides an anonymous platform for personnel to express their opinions about the company.

“This is a valuable tool that assists us in identifying what we are doing right, as well as what we need to improve,” added Heymans.

Another layer of our employee program is our Employee of the Quarter and Employee of the Year awards which we present to our star performers nominated by fellow employees. “Our network is only as strong as it is because of our incredible people. We believe that no value can be placed on strategic planning and program implementation in this regard.”

To be certified as a Top Employer in Africa, a company needs to operate in four or more countries and have exceptional employee conditions. The Top Employers Institute conducts comprehensive and independent research by getting employees in the relevant companies to complete a HR best practice survey.

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Turkish Airlines Partners IOM to Promote the “MigApp”

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The promotion of safe, orderly and regular migration is at the heart of the long-term partnership agreement signed between The UN Migration Agency (IOM) and Turkish Airlines, one of the largest carriers in the world.

Signed by IOM Director General William Swing, and Turkish Airlines Chairman of the Board and the Executive Committee, M. İlker Aycı, the cooperation will focus initially on the Organization’s Migration Application (MigApp), which leverages the widespread use of telecommunications technology to provide practical information about services available to migrants globally.

“The agreement opens a whole range of possibilities for cooperation both in terms of Turkish Airlines’ commitment to social responsibility and our own commitments to migrants and refugees.” said Swing.

“It is in many ways an ideal partnership as it will allow us to do a lot more in terms of informing migrants, in terms of promoting migrant rights, in terms of training to sensitize airline officials to smuggling and trafficking in persons which is one of the heinous crimes of our times.” he added.

“As the national flag carrier of Turkey, a leading country today that tries to extend its hand to the helpless communities in the world, we are glad to strengthen our collaboration with IOM.

“Through this agreement we see a way to promote the idea of living together in peace and traveling freely and legally as envisioned under the Sustainable Development Goals of the United Nations.” Chairman Aycı said of the accord.

IOM hopes that the agreement will lead to further collaborations on awareness raising campaigns on safe travel in countries of origin to help counter the trafficking of migrants as well as on cooperation on border support and documentation – including the possible training of Turkish Airlines employees and partners.

In addition, IOM will share its work on migrant health, including travel health assistance/pre-departure health screening services with Turkish Airlines with a view to future cooperation.

Finally, it is expected that Turkish Airlines will provide in kind support for IOM’s Global Film Festival on Migration which this year attracted 870 film submissions and will take place in over 100 countries in November-December 2018.

This agreement comes against the backdrop of the UN’s Sustainable Development Goal (SDGs) which recognizes the need for safer, orderly and regular migration (Goal 10.7), and as part of the forthcoming Global Compact on Migration acknowledges that a cooperative approach is needed to optimize the overall benefits of migration, while addressing the risks and challenges facing individuals and communities in countries of origin, transit and destination.

IOM’s MigApp, which was launched in December 2017 as part of IOM’s transition to digital mobility, seeks to offset the enormous volume of misinformation on migration circulating today by providing migrants with information in English about visas, health and travel regulations, alerts on global incidents arising from conflict or natural disasters, and the contact numbers of counter-trafficking hotlines around the world.

A May 2018 update expanded coverage to French, Spanish and Arabic.

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