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We’ll Continue To Open ‘Support Hubs’ Across Africa- Lits

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Alon Lits, Uber GM SSA

By peter oluka

September, Uber celebrated four years on the African continent, and with more than 1.8 million active riders using the app since Uber’s launch in Johannesburg in September 2013, it’s clear that Uber has achieved a lot in a short timeframe.

Sub-Saharan Africa (SSA) has certainly benefitted from Uber’s arrival. Citizens have a new, reliable way to get around, entrepreneurs have found a new way to earn an income and cities have also benefitted – with possibly less cars on the road and therefore less carbon emissions.

A Look At Driver-Partners

In a region of high unemployment and stagnating economic prospects¹, Uber’s business partnership approach provides an accessible means for entrepreneurs to not only supplement their own income, but also to become small business owners, thereby helping to improve the lives and futures of individuals, families and communities.

The steadily growing number of Uber driver-partners in countries across the region is testament to the appeal of the model, because it creates real opportunities for local entrepreneurs. And as demand for rides also grows, so does the demand for driver-partners.

“Currently we have more than 29 000 driver-partners taking advantage of Uber’s earning opportunities. Drivers love being as flexible as they like; earning what they want, when they want, whether it’s a full-time entrepreneur or someone looking to supplement their income,” said Alon Lits, Uber general manager for Sub-Saharan Africa.

“Ongoing commitment to our driver-partners is a key priority; ensuring they receive the latest in technological innovations means they can be at the top of their game,” added Lits.

Uber continues to open support hubs across the continent to ensure driver-partners are well-equipped. Apart from existing hubs across the continent, three more of these state-of-the-art Greenlight Hubs were opened in Dar Es Salaam, Nairobi, Kampala, Kumasi and Lagos this year and, in addition to offering driver-partners technical and app support, Uber also offers information sessions and workshops to driver-partners.

A Look At Riders

The 1.8 million active riders using the app since Uber’s launch on the continent is testament to the new mode of transport that riders are embracing. Which is not hard to believe when with Uber, riders have access to safety features such as driver and vehicle identification, In-App help, GPS and feedback post each trip.

Uber has brought many benefits to riders that did not exist before Uber – from its GPS tracking and 24/7 support, to new technologies being added, such as ‘scheduled trips’, as the business develops.

Repeat Uber usage in South Africa is a prime example of shifting private transport perceptions. This month more than 25 000 South Africans each used Uber more than 10 times a week, which points to the increasing adoption of this tech-driven solution, not just as a leisure transport option, but also for work and business purposes.

And while riders and drivers benefit, Uber continues to keep social and environmental needs at the fore

This year alone, Uber has used its network to support and assist those in need. In March UberCommunity was quickly activated for the thousands of victims of the terrible Hout Bay fires in Cape Town, South Africa. UberCommunity allowed riders to request a car to collect items for donation to the people and animals impacted. In June, UberCommunity again assisted the thousands affected by the Cape storms and the Knysna-Plett fires in South Africa.

Similarly, in September last year, Uber assisted a local Nigerian business in Lagos after devastating destruction, by uniting with the local community to help Nuli Juice continue its operations. And across East Africa in early December, thousands of riders contributed to SOS Children’s Villages through an app donation dive dubbed UBERGIVING.

Importantly, Uber’s approach to shifting perspectives of how people in sub-Saharan Africa move around their cities is one of partnership with all stakeholders. Uber strives at all times to collaborate closely with local regulators to understand the challenges they are grappling with in their cities and then help them to develop workable and accessible solutions that benefit people and economies. It’s with this in mind that Uber has just launched UberMovement in Johannesburg, a new website to help urban planners, city leaders, third parties and the public better understand the transportation needs of their cities.

“Four years have gone by incredibly quickly. We’ve learnt and grown; we look back at our time in sub-Saharan Africa with pride because we’ve achieved so much and look forward to what’s next to come”, concludes Lits.

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FAAN Begins Palliative Repairs on Enugu Runway

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The Federal Airports Authority of Nigeria has notified air travelers and the general public that with effect from Thursday 14th December, 2017, palliative repair work will be embarked on the Runway of Akanu Ibiam International Airport, Enugu.

 

 

The first phase of the repair work will commence on the 14th to 21st December 2017, while the second phase will be from the 27th December 2017, to 4th January, 2018.

 

 

There will be skeletal operations at the airport while the work is ongoing as the Runway will open for operations from 0700 hours local time till 1500 hours local time on the proposed dates.

 

 

This is to enable the contractor have ample day-light working hours in order to obtain stable and even Runway surface, while also completing the work within the stipulated timeframe.

 

 

In line with Standards And Recommended Practices, the Authority has requested the Nigerian Airspace Management Agency (NAMA) to issue a Notice To Air Men (NOTAM) in this regard.

 

“We apologize for any inconvenience this action might cause our high esteemed customers.”

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FAAN Launches Reviewed Service Charter, Receives Commendations

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FAAN Launches Reviewed Service Charter, Receives Commendations

By peter oluka

The Federal Airports Authority of Nigeria has reviewed and launched its service charter.

At an event held in Lagos, Wednesday, to formally launch the charter, the Managing Director of the Authority, who was represented by the Authority’s Director of Engineering Services, Engineer Nurudeen Daura stated that FAAN is a customer-centric  organization and is totally committed to delivering quality services to her esteemed customers.

He described the service charter as a service level agreement that ensures that standards are upheld and sustained, whilst providing an opportunity to our customers to report any service failure within the value chain.

Appreciating the Servicom office both at the Presidential and organizational level for a job well done, he charged all stakeholders to make conscious effort at studying, imbibing and implementing the areas pertaining to their respective responsibilities.

The event climaxed with the presentation/launching of the charter by the Head of the Presidential Servicom Office, Mrs. Nnenna Akaji Emele, who paid glowing tributes to the dedication and commitment of the FAAN Servicom team towards ensuring a successful completion of the task.

She enjoined other agencies to emulate FAAN and deliver their Charters too, as required by the provisions of the law setting up Servicom.

In attendance at the event were the Authority’s Directors of Commercial & Business Development, Sadiku Rafindadi, Airport Operations, Rabiu Yadudu, Human Resources & Administration, Honorious Anozie, Finance & Accounts, Nike Aboderin, Company Secretary/Legal Adviser, Clifford Omozhegian, General Managers from the Authority and Airport Manager, MMA.

Also in attendance were Servicom Nodal Officers from NAMA, NCAA, AIB, NIMET, NIWA, NRC, NPA, Heads of Government Agencies, Representatives of Airlines and the banking community.

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Arik Air resumes Abuja-Calabar, Abuja-Uyo routes

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Arik Air, Nigeria’s largest carrier is increasing its capacity ahead of Christmas and New Year celebrations to enable customers celebrate the festive season with family and friends.

 

The capacity increase which will boost Arik Air’s key domestic routes, especially in the South East and South South zones, takes effect from December 15, 2017 and runs through January 14, 2018.

 

Speaking on the new schedule, Captain Roy Ilegbodu, Chief Executive Officer Arik Air, said “We are aware that many Nigerians are looking forward to the opportunity of celebrating the festive season with their loved ones across the country.

 

“As a caring airline, we have put measures in place to fly customers to their respective destinations during this festive season”.

 

The main highlights of the new schedule are the resumption of Abuja-Calabar and Abuja-Uyo routes which were suspended earlier in the year.

 

Arik Air will be flying daily from Abuja to Uyo and five times a week from Abuja-Calabar.

 

Similarly, the airline has increased the frequency between Lagos-Calabar, Lagos-Uyo, Lagos-Enugu, Lagos-Owerri, Abuja-Enugu to daily while Lagos-Asaba will operate five times weekly during the period.

 

Customers using Arik Air on the Lagos-Port Harcourt route now have an early morning (7:00 am) departure out of Port Harcourt and late evening (5:00 pm) flight out of Lagos.

Arik Air is West and Central Africa’s largest carrier.

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