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Why Internet of Things Is Not Just A Tech Project

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The Internet of Things is here to stay as a range of connected devices become mainstream in our work and business lives, says Keith Fenner, Vice-President Sage Enterprise Africa & Middle East.

Writing on the subject, Fenner quoted forecasts from Gartner, which show, this year will end with around 8.4 billion connected things in use worldwide, a number that will grow to around 20.4 billion by 2020.

“Yet the concept of the Internet of Things (IoT) remains misunderstood”, Fenner opined.

He went ahead to emphasis that the technology industry is on a drive to connect everything from electric toothbrushes to heavy factory machinery to the Internet.

Fenner writes “Many senior executives are thinking about it as a new technology or platform rather than what it really is – a way to completely change businesses and its processes.

“Taking full advantage of the IoT takes some radical thinking and a willingness to break from business as usual. As MIT researcher, George Westerman, puts it: “Successful digital transformation is like a caterpillar turning into a butterfly…many senior execs aren’t thinking about butterflies. They’re just thinking about faster caterpillars.”

“Many IoT projects fall short of the mark in helping companies to drastically improve their business processes. As was the case with mobile – success in the Internet of Things will come from understanding how it will reshape consumer and employee behaviour and how it can be used to transform businesses’ operations and operating models

More Than Just A Tech Project
“The hard part is not transforming processes through technology, but transforming the organisation and its culture. The future will belong to the organisations who are better at embedding the technology in business processes to drive radical improvements, and who do this not just once, but over and over again.

“The IoT isn’t a simple technology project – ‘implementing the Internet of Things’ isn’t a viable or interesting goal in itself.  The IoT is a value creation tool, a way to transform the customer experience and reinvent business processes for the digital age. To make the most of its potential, the business’s senior leadership should drive the IoT strategy and consider how it can enable new business models, underpin innovation and bring massive improvements to efficiency and productivity.

“The greatest digital opportunities across Africa reside in customer experience, business operations and business modelling. Business leaders should look at how connected sensors and devices, and the reams of data they produce, can be put to use to lift competitiveness by reinventing business processes.

“The IoT is a complex interconnected network of related parts that sense context, transfer data, process information and initiate action. Data streams originating from all sorts of sensors built into a wide variety of “things” (e.g., machines, cars, mobile and immobile goods, clothes, or even human beings) enable companies to create all sorts of innovative processes, services and products”.

The Real Magic Comes From Using Machine Learning To Put That Data To Work

He continues, “Smart algorithms and AI can be applied to data collected at scale to find patterns, trends and indicators the human eye might miss. A few of the possibilities include: 

“Using predictive maintenance for technical infrastructure in cities, factories, plants and others to improve reliability of machinery while reducing maintenance costs”.

He added that leveraging traffic data from many different sources including smart city data from traffic lights, streets, or other vehicles to optimise the management of corporate and government vehicle fleets. “In fact, Uber already uses smart data to match drivers to passengers and find the smartest routes for its riders.

“Creating innovative consumer offerings, such as Amazon-style dash buttons to supply customers automatically and predictively with goods and services.

“Providing medical care services, for example using wearables and even (in future) ingestible sensors, to monitor elderly people living alone at home.

 Changing The Way Industries Work
“Looking to the future, the IoT promises to change the way industries work as much as the invention of the assembly line, just-in-time manufacturing or the creation of the Internet itself.

“Picture a world where a customer places an order for a running shoe on an e-commerce site, uploading video footage of the manner in which he walks and a scan of his foot.

“From there, a tailored running shoe is manufactured at a nearby facility using a 3D printer – with components shipped from other facilities as needed – and delivered to the customer’s home in the evening. From sales to logistics to manufacturing, a network of sensors works towards getting a personalised product in the customer’s hands with as little friction and as much speed as possible.

“In the background, big data analytics and advanced artificial intelligence will be used to make sense of the flood of data from the IoT. This could be all about some business gains, such as reducing stock held in warehouses to free up working capital or vastly reducing the costs of managing complex machinery.

“It will also enable various ‘as a service’ business models, where everything from car insurance to shoes can be customised to customer needs. The leaders in digital transformation will master the ability to build, deliver and repeat innovations based on the IoT better than their competitors. But to get it right, they will need business leaders who understand the role the IoT can play from a business outcome perspective”, he concludes.

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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E-Business

Visa Launches ID Intelligence for Smarter Customer Authentication

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Visa has launched Visa ID Intelligence, a platform that lets issuers, acquirers and merchants quickly adopt emerging authentication technologies, according to a press release.

Available through Visa Developer Platform, Visa ID Intelligence offers a curated selection of third-party authentication technologies that feature simple integration with Visa APIs and SDKs. This allows clients to create, test and adopt new authentication solutions.

This ultimately helps financial institutions and merchants to adopt effective and secure solutions and accelerate time-to-market with streamlined on boarding and implementation through Visa as a single trusted source, the company said.

Visa ID Intelligence features include: Identity Documents— the platform evaluates identification documents and matches selfies to photo IDs, while extracting document information and converting it into digital form.

Uses include creating new accounts, and performing password reset and lost or stolen card replacement.

-Biometrics — Visa ID Intelligence allows clients to use eye, face, fingerprint and voice to meet consumer needs for convenience, security and speed in authentication.

Uses include app login, payments, step-up authentication, and more.

“Traditional methods for authenticating a customer can create frustration or are simply not designed for the new ways people are shopping and paying. We built Visa ID Intelligence to help accelerate smarter and easy-to-use authentication solutions for any commerce environment — to better protect against fraud and to move closer to a world without passwords,” Mark Nelson, Visa senior vice president of risk and authentication products, said in the release.

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ESET Works With Google To Protect Chrome Against Dangerous Malware

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By peter oluka

ESET, a leading global cybersecurity company, on Thursday launches Chrome Cleanup, a new scanner and cleaner for Google Chrome designed to help users browse the web safely and without interruption.

Chrome Cleanup will be available for all Google Chrome users running on Windows.

As cyber-attacks become more complex and difficult to spot, browsing the web can lead users to dangerous sites which can install malicious software onto devices.

Chrome Cleanup will alert Google Chrome users to potential threats when it detects unwanted software.

Google Chrome will then give users the option to remove the software. Chrome Cleanup operates in the background, without visibility or interruptions to the user. It deletes the software and notifies the user once the cleanup has been successfully completed.

“Using the internet should always be a smooth and safe experience for everyone,” said Juraj Malcho, chief technology officer at ESET. “For three decades, ESET has developed a number of security solutions that allow users to safely enjoy their technology and to mitigate a variety of cyber threats. Chrome Cleanup addresses unwanted software that can negatively influence a users’ experience on the internet.”

Chrome Cleanup is included in the latest version of Google Chrome. For more information about these tools, read Google’s blog post, here.

For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide.

With solutions ranging from endpoint and mobile security, to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give consumers and businesses the peace of mind to enjoy the full potential of their technology.

ESET unobtrusively protects and monitors 24/7, updating defenses in real-time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company.

Backed by R&D centers worldwide, ESET becomes the first IT security company to earn 100 Virus Bulletin VB100awards, identifying every single “in-the-wild” malware without interruption since 2003.

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A Buyer’s Market in the Global Economics of DDoS Attacks

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It’s a buyer’s market in the local property arena at the moment, according to certain industry experts.

 

This is largely as a result of the slower economy, which has seen a rise in the number of properties for sale.

 

But did you know that globally, it’s a buyer’s market as well when we look at the economics of Distributed Denial of Service (DDoS) attacks? The second, of course, is an underground market, largely regarded as a criminal one.

 

So said Bryan Hamman, Arbor Network’s territory manager for Sub-Saharan Africa.

 

Referring to recently released information from Arbor Networks, he said, “It is interesting to analyse the current economics in global DDoS attacks, which are attempts to make an online service unavailable by overwhelming it with traffic from multiple sources. Most people who are aware of DDoS attacks understand that there will be a perpetrator and a target.

 

“However, we’re now seeing a growing number of third-party providers of DDoS attacks as a service, who advertise their abilities online in order to either sell would-be attackers access to the tools needed to conduct a DDoS attack, or who perform the attack themselves on the customer’s behalf and provide reports afterwards.”

 

Hamman noted  that the fees of these underworld providers are lessening, due to rapidly expanding competition and the supply of readily available attack resources such as botnets. As a result, he says, the DDoS business is currently a buyer’s market.

 

Arbor reported that the prices for attack services, sometimes called “stressers” or “booters” vary widely, as do estimates of the total cost of an attack to the victim. But the economics are simple: DDoS attacks are becoming cheaper than ever for the perpetrator; are extremely lucrative for the attack service provider, and potentially financially devastating for the target.

 

Arbor noted that an increasing number of operators resemble legitimate service provider infrastructures with significant computing power, typically running their own botnet armies to unleash DDoS attacks. Perpetrators can essentially rent the providers’ botnets by the hour, day or week, or in some cases can buy a specific number of bots outright. The mechanics of transactions follow a classic web service model, meaning the perpetrator and the provider need never come in contact.

 

Providers that conduct attacks-as-a-service even post their services online, with tiered pricing reflecting the different types of attack that they offer. Prices are based on several factors. They can include the duration of the attack, the perceived value of the target, the country in which the attack takes place and/or the different methodologies employed.

 

In Arbor Networks 12th annual Worldwide Infrastructure Security Report, 59 percent of respondents estimated their downtime costs as being more than USD500/ minute in lost revenue (some ZAR6,700 per minute with the rand/dollar exchange rate on around ZAR13.50 to the dollar), with some indicating even higher losses. This also does not factor in the costs of repairing the damage, potential legal costs of settling with customers denied service, or reputational damage to the company’s brand.

 

Hamman concluded, “Here in South Africa, we may not yet face the overtness of DDoS operators advertising their services, as can be seen in the US. However, this does not mean that local companies shouldn’t be vigilant against DDoS attacks – protection is more vital than ever. A hybrid solution that combines on-premises and cloud-based protection is the industry best practice in DDoS defence. When you accept that DDoS attacks aren’t going away, and in fact are projected to escalate, it makes the best economic sense of all to make sure that you are adequately prepared against a DDoS attack.”

 

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