Uber Launches Cash-On-Arrival Payment Option in Lagos

Uber the innovative smartphone app that seamlessly connects riders to drivers, on Monday launched a cash payment experiment in Lagos.

Speaking on the development, Ebi Atawodi, general manager for Uber Lagos, said: “Paying with cash is really important for people in Nigeria so this is an exciting experiment for us. We want everyone to enjoy the hassle-free convenience of ordering a safe, reliable ride at the touch of a button. This cash experiment in Lagos will give us some great insights and help us develop our technology to best meet the needs of the local consumers.”

Uber has been working hard to create a seamless cash payment option that is truly Uber. Lagos is the third city in Africa, after Nairobi and Cairo, to experience it - following the beginning of a global test in Hyderabad, India on the 12 May 2015.

Riders will have access to all the current Uber features and more when it comes to paying for their ride.

Riders need to simply choose the cash payment option, take a ride and pay their driver directly in cash at the end of the trip.

“If you do not see the cash option right away, don’t worry. It will roll out gradually over the next few weeks. Not all of you will see cash right away as we are testing different groups and user preferences,” she explained.

Atawodi added that Lagos was selected for a cash experiment because it provides Uber with the right environment to test a cash payment option amongst a sizeable and sophisticated rider and driver community.

According to her, Uber is encouraging all riders to make use of the service and give feedback, as information gained from riders is what will will make this a successful test. “So riders are encouraged to ride and share their feedback with Uber at [email protected] or Facebook / Twitter using the hashtag #UberCashLagos”.

Atawodi added that “The interest in Uber in Lagos has been amazing, and we are excited to experiment with cash payments on the Uber platform. Uber riders in Lagos already have access to safe, reliable and affordable transportation and this cash test opens up the Uber platform to even more people.”

The Uber network is now available in over 364 cities in 64 countries spanning 6 continents. Uber’s mission is nothing less than a revolution in the way citizens of the world move, work and live.

It aspires to transform the way people connect with their communities and to bring safety, reliability, convenience and opportunity to transport systems.