Federal High Court in Abuja has upheld Federal Competition and Consumer Protection Commission’s (FCCPC) authority to investigate consumer complaints and enforce regulatory oversight in Nigeria.
In a statement signed by Ondaje Ijagwu, director, Corporate Affairs, the Commission said that in the judgment delivered by James Omotosho on April 20, 2026, the court dismissed a suit filed by Air Peace Limited challenging the Commission’s statutory powers.
The ruling affirmed the Commission’s mandate under the Federal Competition and Consumer Protection Act, 2018 to “receive complaints, assess matters brought before it, and take appropriate lawful steps, including investigation where necessary.”
Reacting to the decision, Tunji Bello, executive vice chairman and chief executive officer of the Commission, said; “the judgment reinforces the importance of regulatory oversight in safeguarding consumers and ensuring fair market practices.”
Bello explained that the case stemmed from complaints involving “unrefunded ticket fares, cancelled flights, and other service concerns affecting passengers.”
Bello stressed that consumers who pay for services are entitled to fair treatment, transparency, and redress in accordance with applicable law.
He also said that investigations conducted by the Commission are administrative processes aimed at establishing facts.
“It does not amount to a finding of liability or wrongdoing,” he said.
The FCCPC boss further reiterated the agency’s commitment to due process and constructive engagement with businesses, noting that the Commission would continue to operate in a “fair, professional, and transparent manner.”
Bello also urged companies operating in Nigeria to cooperate with lawful regulatory procedures and strengthen internal complaint resolution mechanisms to address consumer grievances promptly.
The Commission said it will continue to act within its statutory mandate to protect consumers, promote competitive markets, and build confidence in key sectors, including aviation.
