21st Century Technologies Limited, Nigeria’s information technology powerhouse is set to revolutionize online shopping experience with the launch of her unique online mega marketplace called 21stCentury Mart.
21stCentury Mart aggregates everything a Nigerian needs to make successful online transactions including ease, convenience and security.
To start with, 21stCenturyMart will focus on digital technology products for home & office and will then roll out micro sites dedicated to books, fashion, children toys, lifestyle – luxury goods, office supplies, health care, cars & automobiles and properties.
The e-commerce portal will greatly enhance the customer experience, the site will be device-optimised (for tablets and hand held devices), and will have online realtime stock system reflecting availability.
The site will deliver more personalized online experience and web based chat agent for support.
With proposed same day or next day delivery (limited areas), it means that ordering from the site will be easy and straightforward procedure without having to wait for delivery for days.
The site allows shoppers to browse a collection of over 100,000 electronics, office equipment, home appliances and digital lifestyle, combining product information and pricing.
The one-stop-online mega marketplace aims to improve the average Nigerian’s quality of life by creating an exceptional online shopping experience that is uniquely designed to meet his or her everyday needs.
Backed by 21stCentury Technologies robust information technologies expertise, the marketplace provides a secure alternative to the typically tedious shopping experience.
21stCentury Mart is the most integrated marketplace offering the best prices; faster delivery; as well as more choices and deal.
Wale Ajisebutu, vice chairman and CEO, 21st Century Technologies said that “At 21stCentury Mart, we promise only what we can deliver. The customer is truly king here”
21stCentury Mart comes complete with hefty discounts and surprise deals as customers look for more choices.
“This entire business is built on an unwavering commitment to customer satisfaction. We have taken online shopping to a new level. No long story, we deliver on our promises, we are engaging online shoppers with custom, in-the-moment experiences” Ajisebutu added.
A big part of 21stCentury Mart is her partnership with brands that have made success stories of how to sell their merchandise and keep their customers coming back for more.
With population of over 168 million and fast growing internet penetration, Nigeria has the potential to be a lucrative e-commerce market.
e-Commerce market in the Nigeria though nascent, is growing at a rate of about 25% every year.
To ensure the whole e-commerce shopping experience is a pleasurable, 21stCentury Technologies has tied up with Aramex (a global logistics company ) for logistics and distribution services, a partnership with Skye Bank for online payment processing and has also set-up a dedicated call centre for customer service and support.
Along with online presence, 21stCenturyMart will also have Customer Experience Centre’s spread across Nigeria where customers can go and have a look, touch and feel before buying the product online, thus providing the human touch in the world of e-commerce.
21stCenturyMart will also launch native mobile apps, enabling users to shop online from there mobile and hand held devices shortly.