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5 Tried and Tested Ways to Keep Employees Engaged

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By Andrew Bourne, Regional Manager – Africa, Zoho Corp.

Employee engagement, when done right, nurtures long-term relationships and contributes to an organisation’s sustainability. Engaged employees commit themselves to their employer’s goals, find satisfaction and meaning in the work they do, and have the potential to enhance business profitability. Here are five simple yet effective ways to keep your workforce engaged:

Andrew Bourne, Regional Manager – Africa, Zoho Corp

 

Uphold two-way communication

Two-way communication keeps employees informed about work-related developments and gives them a platform to offer their suggestions and feedback. A lack of communication can lead to information silos and in some cases, may also lead to employees perceiving it as mushroom management. To break silos and establish two-way communication, a flat organisational structure is a good place to start. Next, consider using different communication channels that allow free flow of information for all parties at various levels, i.e., between peers, managers, and the organisation. Apart from face-to-face and emails, introduce internal chat mediums, social intranet, and frequent business outlook updates. For instance, organizations can make use of virtual town hall meetings to enable their employees to communicate with their top leaders.

Facilitate employee development

For employees to work dedicatedly towards company goals, the first show of commitment has to always be the employer’s. An employer has to be ready to make long-term investments in human capital development and provide opportunities for employees to expand their skill sets or be redeployed to new roles that fit their interests. Moreover, for individuals to learn and perfect their work, it takes time. So there needs to be a culture of acceptance that encourages employees to learn from their mistakes without fear of being criticised. Similarly, experienced employees can be brought on board to mentor new employees. They can help interns understand what it takes to excel in their new roles and overcome work challenges.

Empower employees with trust

A culture built on trust empowers workers to become the best version of their work selves. Trust provides the mental space that every employee needs to hone their capabilities and deliver to their full potential. On the other hand, micromanagement introduces work fatigue and even the most spirited employees can lose interest when constantly monitored and badgered for updates. Today, we continue to hear about how more and more companies are deploying digital surveillance and key logging software to make sure that their remote workers put in the necessary hours while working from home. These are just different forms of micromanagement and practices like these will not be sustainable in the long run. They can affect workplace dynamics and destroy trust relationships, the effects of which will reflect eventually in the attrition rate.

Put the human back into human resources

Trying times like the present call for employee engagement approaches that prioritise individual well-being above all else. During such unprecedented circumstances, it’s critical to allow employees the space to adapt to the new normal and regain balance between their professional and personal lives. Flexible work arrangements that allow employees to develop their own work schedules will come in useful. Also, acknowledge and act on concerns that hold back employees from doing their work. For instance, poor ergonomics while working from home can increase stress and affect productivity. A one-time allowance towards enabling employees to set-up a dedicated home office can help solve this.

To better help employees who are battling anxiety and mental health issues, consider bringing a psychologist on-board to enable them to navigate their overwhelming emotions under guidance. Wellness webinars can be organized to help employees maintain a healthier lifestyle amidst the lockdown and stay-at-home orders.

Align organisational values with workplace practices

Employees respect and gradually become loyal to an employer who stands for what they believe in and integrates the same within workplace practices. An organisation’s key decisions must always be guided by its core values. At Zoho, we believe the cloud will power entire businesses and true to that vision, all our business operations including employee collaboration run only on Zoho applications to date. Another value close to our heart is the philosophy of transnational localism and as part of it, we have established more than 30 satellite offices in rural locations across various nations to help our employees stay close to their roots.

Strong employee engagement programs are core to sustainable human capital management. They determine an organisation’s capability to attract the right talent, build loyalty, and promote development. Moreover, amid testing times like the ongoing pandemic, continued employee engagement practices become all the more important for an organisation to assure employees of its investment towards the well-being of its workforce.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Africa Magic Announces Call for Entries for 11th AMVCA

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Africa Magic, in partnership with MultiChoice, is thrilled to announce the call to entry for the 11th edition of the Africa Magic Viewers’ Choice Awards (AMVCA).

Entries open on Monday, 23 December 2024, and close on Friday, 31 January 2025.

The AMVCAs celebrate exceptional talent, creativity, and innovation within the African film, television, and entertainment industry, showcasing the continent’s finest storytellers, performers, and production professionals.

Consequently, filmmakers, producers, production companies, creators, are encouraged to submit films, made-for- television movies or television series that were broadcast or publicly screened, from 1 December, 2023 to 31 December, 2024, for a chance to be recognized at Africa’s most prestigious awards event.

Speaking on the upcoming edition, Busola Tejumola, Executive Head of Content and Channels, West Africa, MultiChoice, said, “The AMVCAs have become a beacon of excellence, celebrating the vibrancy and diversity of African storytelling.

“We are excited to once again open the doors for talented creatives across the continent to showcase their remarkable work to the world.”

The 11th AMVCA promises to be a spectacular celebration of African entertainment, giving our talented creatives their flowers and creating unforgettable memories.

The event will be broadcast live on Africa Magic channels across the continent, bringing the glitz and glamour of the awards to millions of viewers.

To enter your submissions and for more information and updates on the AMVCAs, visit https://www.africamagic.tv/AMVCA.

Also follow Africa Magic on social media: Facebook, Twitter, and Instagram @africamagic to stay in the know.


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Aero Contractors Celebrates Long-Serving Employees at Award Ceremony

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Aero Contractors recently hosted its Long Service Award Ceremony, a momentous event dedicated to honoring distinguished retirees for their exceptional service and unwavering commitment to the organization.

Aero 737.jpg

The ceremony, which celebrated loyalty and excellence, featured the presentation of recognition plaques and the disbursement of retirement benefits to the honorees. Among those celebrated were:

•Capt. Gerald Nmoka

•Stephen Kukoyi

•Promise Amadi

•Victor Aitanun

•Nwankwo Stephen N.

The management of Aero Contractors expressed profound gratitude to these outstanding individuals, whose dedication and expertise have significantly contributed to the airline’s growth and success over the years.

Speaking at the event, Aero Contractors’ Managing Director, Capt. Ado Sanusi, underscored the importance of celebrating excellence and fostering a culture of recognition within the organization. “Our retirees have exemplified the highest standards of professionalism and commitment. Their legacy will continue to inspire our team as we build a brighter future for Aero Contractors,” he stated.

As a leading airline in Nigeria, Aero Contractors remains committed to supporting its employees and creating an environment that values their contributions. This commitment reflects the company’s ongoing efforts to uphold its reputation as a trusted, value driven airline”


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NAFDAC Dismisses False Claims of Approving ‘Lung-Cleansing Tea’

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National Agency for Food and Drug Administration and Control (NAFDAC) has refuted claims that it approved a herbal product marketed as “lung-cleansing tea” for smokers.

Mojisola Adeyeye, director-general of NAFDAC, in a statement on Saturday, December 14, clarified that the product, identified as Lungitox (Smokers Pride), was never approved and had its registration application rejected due to its unsubstantiated health claims.

“The attention of the National Agency for Food and Drug Administration and Control (NAFDAC) has been drawn to a misleading video circulating on social media, alleging that NAFDAC approved the registration of a herbal product claiming that ‘smoking is healthy’ when used with their product,” the statement read.

“NAFDAC wishes to categorically state that this claim is false and completely unfounded.

“The product in question—Lung Detox Tea or Lungitox (Smokers Pride) or any similar product—is NOT registered by NAFDAC.

The unscrupulous individual behind this product had applied for registration, but the application was outrightly rejected due to the unsubstantiated and dangerous claim that smoking could be made ‘healthy’ by consuming the product.”

NAFDAC reaffirmed its commitment to protecting public health and ensuring that only safe and scientifically validated products are approved.

“NAFDAC remains steadfast in its mandate to protect public health and ensure that only safe, effective, and scientifically substantiated products are approved.

“We condemn any attempt to mislead or endanger the public with false claims.

“The public is advised to disregard this video and report any suspicious claims or products to the Agency through our official channels.”

Adeyeye provided contact information for reporting such claims, urging Nigerians to remain vigilant.

“For further inquiries or reports, please contact NAFDAC via 0800-162-3322, email [email protected], or visit our website at www.nafdac.gov.ng.

NAFDAC will continue to take decisive action against any individual or entity attempting to violate public health standards.”

The agency reiterated its dedication to ensuring that all products in the Nigerian market meet the required safety and efficacy standards.


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