Operator of the directory services, using 7411 code has said it is important for Nigeria to have a 24-hour directory call centre where information can be retrieved and authenticated.
This according to the promoters of the initiative is the better business practice in every part of the world.
The service which was responding Nigerian Police Force publication said “it is in no way aimed at misleading Nigerians, over the short SMS claimed to have been sent, neither is it focused at undermining the national security works in any way”
Barrister Toluwani Opebiyi, legal adviser of the 7411 directory operators, said that “Our job is to respond to queries to the best of our abilities”
According to the operator “as part of the efforts of the President Jonathan Goodluck led reformation agenda, it is important that the entire nation have a 24hour directory call centre where information can be retrieved and authenticated. It is the better business practice in every part of the world”
The service said it is duly licenced by Nigeria Communication Commissions to provide up-to-date information to Nigerians over the phone.
“As such we pull our information from authenticated sources and share with Nigerians on enquiry basis without the aim of misleading our great people. We are there on the phone 24hours a day running diesel powered generators; whilst ensuring quality of service” it said
Opebiyi said, telephone enquiries from several Nigerians, over issues surrounding addresses to police stations, telephone numbers of Divisional police posts, how to identify fake policemen prompted its answers to well-meaning Nigerians on issues bothering us all.
He said “If you Google “how do I identify a fake policeman in Nigeria”, several answers will drop down. But we do not rely on hear-say; neither do we follow unauthenticated sources. We do our due diligence, and we will continue to try our best in anwers around the confines of the laws of Nigeria.
“As part of efforts to deliver this service most professionally, we are continually making efforts to meet with the top hierarchy of govermental agencies whose information have been identified to be criticaly needed amongst Nigerians. We have been able to meet with some; others are in the pipeline, as we appeal to them proving value propositions into why information precedes power to the people” he added.
The 7411 Directory Services is on time, able to lead and educate our great people Nigerians about several information that are doubtful.
Of course, people who don’t want the country to move forward will try to frustrate our efforts and that of the highly professional people at Nigerian Communication Commissions.
“As we speak, several employments have been created and Nigerians are embracing the services as a true source of information.
In so much Nigerians may call the Directory number 7411 for emergency enquiries, such as finding the nearest police station or getting the Telephone number of Rapid Response Police officers, the operator of the National Directory has not said it has the capability to process emergency responses.
Of what use will it be for 7411 operators to say it can process emergencies, when it really can’t?” As it is now, we are in high talks with the top hierarchy of authorities on what to share on sensitive security matters.”
“We at the National Directory also appeal to all security establishments including the Police to make available necessary information on their websites in other to aid human per capita development and avoid doubts” he concluded.