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E-Business

85 Percent of IT Leaders See AI Boosting Productivity, but Data Integration and Overwhelmed Teams Hinder Success

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New Salesforce research shows 85% of IT leaders expect AI to increase developer productivity at their organisations over the next three years — a welcome relief as they simultaneously report a 39% increase in IT requests in the last year alone. However, 62% also say their organisation isn’t yet equipped to harmonise data systems to fully leverage AI, which is impeding the transition and further heightening the strain on their teams.

Adding to these concerns, 98% of IT organisations today report experiencing at least some degree of challenge with their digital transformation efforts, with 80% citing data silos as a concern and 72% grappling with systems that are overly dependent on one another.

MuleSoft’s annual Connectivity Benchmark Report surveyed 1,050 CIOs and IT decision makers around the world to understand these challenges and how organisations can use integration, automation, and APIs to build successful AI strategies.

Successful AI strategies rely heavily on strong data integration strategies in order to reap the benefits of improving operational efficiency, productivity, and employee and customer experiences.

  • AI is the bellwether: IT leaders expect a 69% increase in the average number of Large Language Models (LLMs) they’ll use over the next three years, with 80% of organizations reporting they already use multiple predictive and generative AI models today.

  • Integration is a primary hurdle to AI innovation: While AI drives efficiency and productivity, it is dependent on integrated data. However, only an estimated average of 28% of apps are connected and 95% of IT leaders report integration issues are impeding AI adoption.

  • Security, trust remain as barriers to adoption: 64% of IT leaders are concerned with ethical AI usage and adoption.

Breaking down data silos can unlock AI’s full potential and provide a seamless user experience

Data silos are significant barriers to progress and business value, with 81% of respondents reporting that silos are hindering digital transformation efforts. As a result, there’s a greater need for better integration to unify all structured and unstructured business data to power and deploy trusted, relevant AI across all business functions.

  • Organisations are challenged to connect data with AI applications: 72% of IT leaders find their current infrastructure overly interdependent, with 62% reporting their organisation is not equipped to harmonise their data systems to leverage AI technologies.

  • Data insights go untapped: 75% of organisations say they’re struggling with integrating data insights into user experiences.

  • Digital customer experiences aren’t fully baked: Only 26% of organisations believe they provide a completely connected user experience across all channels.

Automation is essential as business users seek self-sufficiency, yet overburdened IT teams largely hold the keys.

IT teams are often responsible for automation adoption, but remain cautious to allow business stakeholders to self-serve — only 22% of IT leaders report that their strategy to help non-technical business users integrate apps and data sources via APIs is up to date. Simultaneously, a skills gap within IT teams poses a hurdle. Closing this gap through strategic collaboration and upskilling is essential for organisations to best use automation for both innovation and efficiency.

  • IT teams are under immense pressure: IT teams are struggling to integrate efficiently, as 98% report facing challenges regarding digital transformation. Skills gaps and compliance concerns top the list of IT challenges.

  • AI can help IT teams’ performance: 85% of IT leaders expect AI to boost developer productivity.

  • IT teams use Robotic Process Automation (RPA) to ease the burden: IT teams are increasingly adopting automation to manage high demands, with one in three teams now preferring RPA, a notable rise from 13% in 2021 to 31% in 2023.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Court Affirms ARCON’s Power to Regulate Ads on Social Media, Others

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Federal High Court sitting in Lagos has declared that Advertising Regulatory Council of Nigeria (ARCON) has the legal authority to regulate advertising across all media platforms, including traditional outlets such as print and broadcast, as well as digital and social media.

Court Affirms ARCON’s Power to Regulate Ads on Social Media, Others

The landmark ruling strengthens the regulatory powers of the Advertising Regulatory Council of Nigeria.

The ruling was delivered by Honourable Justice Aluko in Suit No. FHC/L/CS/1262/2024, filed by Digi Bay Limited (trading under the name and style of Betway Nigeria), Super Group Limited, and Otunba Kunle Olamuyiwa against the Attorney General of the Federation and ARCON.

The originating summons, dated 12 July 2024, sought a judicial determination of ARCON’s powers, particularly concerning advertising content published on digital platforms and by individuals not registered as advertising practitioners.

The court held that ARCON possesses the statutory authority to regulate all forms of advertising, regardless of the platform on which they appear.

The judgement also stated unequivocally that ARCON’s regulatory mandate extends beyond registered advertising agencies and includes private individuals who engage in advertising activities.

Justice Aluko emphasised that the determining factor is the nature of the activity—advertising—not the status of the individual or entity as a practitioner or non-practitioner.

One of the most significant outcomes of the ruling was the court’s position on social media regulation, affirming that ARCON, as the apex regulatory body in the nation’s advertising ecosystem, has the power to regulate advertisements on platforms such as Instagram, despite being privately owned.

The court noted that social media platforms are publicly accessible spaces used to broadcast advertising to wide audiences and, as such, fall under ARCON’s jurisdiction.

Regarding whether ARCON has the power to impose sanctions or fines on erring individuals or entities, the court provided clarity by affirming that ARCON may issue letters of violation or notices of infractions.

However, the power to determine and impose sanctions, it stated, resides solely with the Advertising Offences Tribunal, as prescribed by law.

The court also ruled that all advertising content—whether created by agencies, organisations, or individuals—must be vetted and approved by ARCON before being published or aired.

This decision reinforces ARCON’s role as the central authority responsible for ensuring that all advertising materials conform to ethical and professional standards, regardless of the platform.

Several practitioners in the nation’s advertising sector view the judgement as a significant legal victory for ARCON, especially in light of the increasing challenges it has faced since transitioning from the Advertising Practitioners Council of Nigeria (APCON) to ARCON under a revised legal framework, which extended the scope and influence of its powers.

In recent years, the agency has faced legal and media scrutiny from various quarters regarding the extent of its regulatory powers, particularly in the rapidly growing and often unregulated digital advertising space.

The decision, they argued, will have far-reaching implications for content creators, influencers, advertisers, and brands operating within the country, as compliance with ARCON’s vetting and regulatory processes becomes legally binding.

The ruling also signals a new phase in Nigeria’s advertising industry, where regulatory oversight will no longer be limited to traditional media and certain digital channels but will encompass the entire spectrum of public communication.

 

 

 

 

 

 

 

 

 

 


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E-Business

Zoho Suspends $700m Chipmaking Plan

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Zoho, Indian software firmhas suspended its year-long pursuit of a $700 million plan to expand into chip manufacturing, its co-founder said, confirming a story and dealing another blow to the Indian government’s semiconductor plans.

Zoho Suspends $700m Chipmaking Plan

Zoho struggled to find the right technology partner required to advise on complex chipmaking processes, one source familiar with the matter told newsmen earlier.

Report said that Indian billionaire Gautam Adani’s group has also paused discussions with Israel’s Tower Semiconductor for its $10 billion chip project following an internal evaluation by the Indian group.

Zoho, valued at around $12 billion, offers cheaper alternatives to cloud-based software tools made by the likes of Microsoft.

Its billionaire co-founder, Sridhar Vembu is known for his popular and unconventional approach of locating business operations in rural villages.

Vembu confirmed the decision after the story was published, saying “we did not have that confidence in the tech,” in a social media post.

“Since this business is so capital intensive, it requires government backing, we wanted to be absolutely sure of the technology path before we take taxpayer money,” he said.

In a bid to diversify, Zoho had planned to invest $400 million in a semiconductor facility in Karnataka state in south India.

The entire chipmaking plan, first reported by newsmen in May 2024, has for now been suspended.

Representatives for Karnataka state did not respond to a request for comment.

Zoho’s retreat will be a setback to Prime Minister Narendra Modi, who has for several years tried to lure companies in his pursuit to make India a global chip manufacturing hub.

India does not have a single operational chipmaking facility.

Zoho, established in 1996, offers software and related services on subscription to businesses in 150 countries and has over 18,000 employees and more than 120 million users.

Zoho’s Silectric Semiconductor Manufacturing last year made a handful of hires and formed a board to oversee chipmaking efforts, the source, who gave the reason for the failed plan, said.

The Karnataka government said in December it had given landmark approval to Zoho’s planned $400 million facility in Mysuru region, which would have generated 460 jobs and been the first such project in the state.

 

 

 

 


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FG Partners UK to Combat Cross-border Cyber-crime

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The federal government and the United Kingdom signed an agreement Tuesday to combat the growing threat of cyber-crime. The Memorandum of Understanding was signed following a courtesy visit by David George Hanson, minister of the home office, UK, to the Nigeria Police Force headquarters, Louis Edet House in Abuja.

Transnational crime is a big problem for both the UK and Nigeria, so the governments intend to strengthen existing collaboration efforts to crack down on cyber-criminals and protect their industries from unlawful activities.

Offences such as online fraud, identity theft, digital extortion, and ransomware , operate across many jurisdictions, and frequently necessitate sophisticated cooperation efforts, according to the two governments during a press conference.

Furthermore, Lateef Fagbemi, Nigeria’s attorney-general and minister of justice, established the Joint Case Team on Cybercrime, which aims to address the need for a coordinated and robust approach to combating cybercrime, as stated in the Cybercrimes Act of 2015, which criminalises cyber-related offences.

Hanson underlined the importance of ongoing cooperation efforts to combat international crime in a number of areas, affecting vulnerable individuals.

He said: “We need to look again at how we can build cooperation between the Federal Government, the federal police, and our police forces and National Crime Agency to take action against these international criminals, who are exploiting vulnerable people in a whole range of areas. The National Crime Agency, the Home Office Fraud Department, and the High Commission need to make sure we make a big impact on this transnational crime.”

“The collaboration between the Nigerian Police Force and National Crime Agency continues to serve as a model in international law enforcement cooperation. We have successfully conducted joint operations into many cases of cybercrimes and online fraud. With your [UK government] cooperation, we have continued to bust other criminal networks around the world,” added inspector-general of Nigerian Police Force, Kayode Adeolu Egbetokun.

 


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