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90% of Customers Consider Counterfeiting a Serious Issue to their Organisation – Survey

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Findings from a recent HP survey in EMEA found that over 97% of customers see HP’s Customer Delivery Inspections (CDIs) as a valuable service for their business, and 96% feel they protect them from falling victim to fraudsters.

Customer Delivery Inspections, which are a free and effective feature of HP’s Anti-Counterfeit and Fraud (ACF) programme, offer customers a reliable way to confirm the authenticity of their stock.

They involve on-site checks of suspicious large or mid-sized cartridge deliveries in response to reports initiated by HP customers. If dubious deliveries are found, the HP ACF team are proactively alerted, and can follow up with appropriate action. Amid the COVID-19 disruption, HP has also offered photo-based CDIs if circumstances do not allow for an on-site visit.

It was also discovered that 60% of customers planned to take steps to purchase safely in future, directly following with the HP CDI guidance. As a result, 98% of customers surveyed would recommend HP CDIs to other customers.

“At HP, we are incredibly proud of the positive feedback our customers have given in response to our Customer Delivery Inspections,” said Suanne Schoewitz-Franchi, Global Lead of Supplies Anti-Counterfeit and Fraud Programme. “Unlike counterfeit goods, HP Originals are designed to meet our strict quality and reliable standards and to deliver superb performance and consistent results.

“Our high standards go beyond our products. With our survey finding that 91% of surveyed customers believe counterfeits present a risk to their business, it is important that we continue to fight fraudulent activity and ensure our customers have access to a reliable source of information and advice so that they have a peace of mind when buying HP products.

“With this in mind, HP maintains its commitment to protect our customers through our Anti-Counterfeit and Fraud programme, as shown by our quick action to adapt CDIs in response to the COVID-19 outbreak.”

Across EMEA over the last five years, HP has supported local law enforcement authorities to seize around 12.5 million items, including counterfeit cartridges, hardware products, and components.

Most recently, between October 2019 to March 2020, HP, together with local authorities in Kenya, Nigeria and Tanzania, have successfully obstructed a number of counterfeit trading programmes and removed close to 200,000 illicit products from the African region, including fake HP printer cartridges and components to assemble further counterfeits.

HP is dedicated to empowering channel partners, customers, and enforcement authority representatives with the knowledge to identify fraudulent supplies and protect business.

In EMEA, close to 7,000 stakeholders have attended HP’s dedicate Education and Prevention activities. The company also cooperates closely with local and global law enforcement authorities to detect and dismantle illegal operations that produce counterfeit HP printing components.

 


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NOA Uncovers Fraud by Banks, Universities in Students Loan Scheme

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National Orientation Agency (NOA) has revealed that an investigation by its Community Orientation and Mobilisation Officers (COMO) uncovered unethical practices by some tertiary institutions, in collaboration with certain banks, that are depriving students of their rightful access to the Federal Government Student Loan Fund.

NOA Uncovers Fraud by Banks, Universities in Students Loan Scheme

Paul Odenyi, deputy director of Communications and Media, in a statement Sunday, disclosed that several universities and financial institutions have been found engaging in fraudulent activities that prevent students from receiving the loans allocated to them.

Mallam Lanre Issa-Onilu, director general, NOA, shared these troubling findings following a high-level meeting with Mr. Akintunde Sawyerr, managing director, Nigeria Education Loan Fund (NELFUND),  over the weekend.

According to NOA, preliminary reports led to an urgent intervention from NELFUND after it was discovered that some university officials had deliberately withheld critical details about student loan disbursements.

Further feedback from NOA confirmed that certain institutions, in collusion with banks, have intentionally delayed payments to approved applicants for dubious financial gain.

Additionally, some universities do not acknowledge the disbursements made by NELFUND to students.

Sawyerr confirmed that certain institutions have withheld information about loan payments issued in students’ names while still demanding tuition fees from them.

He warned that NELFUND is ready to take legal action against institutions found guilty of engaging in fraudulent practices.

He stated, “Recent findings by NELFUND have shown that some institutions have received student loan disbursements directly into their accounts yet neglect to inform the affected students or record the payments in their financial records, leading to unnecessary confusion.

“Withholding critical financial information from students is not only unethical but also a breach of the principles on which NELFUND was founded.

“We are prepared to take legal action against any institution engaged in such deceptive practices.”

The investigation revealed that in some instances, universities continued to demand full tuition payments from students, despite having already received the loan funds intended to cover those fees.

According to the NOA, this constitutes a gross violation of student rights and a betrayal of public trust.

Issa-Onilu, therefore, issued a strong warning to the institutions and collaborating financial institutions, demanding an immediate end to these actions.

He also directed all NOA state directorates to intensify feedback collection from students nationwide to aid the Federal Government in identifying and penalising the erring parties.

The NOA emphasised its commitment to transparency, accountability, and ensuring that students benefit fully from the government’s intervention in education financing.

The statement added that the investigation remains ongoing, and further actions are expected in the coming weeks.


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Nigeria Records $6.83Bn Balance of Payments Surplus in 2024 Amid Economic Reforms

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Central Bank of Nigeria (CBN) has announced a remarkable $6.83 billion balance of payments surplus for 2024, marking a decisive turnaround from deficits of $3.34 billion in 2023 and $3.32 billion in 2022.

This achievement reflects the impact of sweeping macroeconomic reforms, stronger trade dynamics, and renewed investor confidence in the nation’s economic direction.

Speaking at the 36th Enugu International Trade Fair, Acting Director of Corporate Communications, Mrs. Hakama Sidi Ali, highlighted the CBN’s commitment to addressing economic challenges and fostering productivity, particularly for SMEs.

She emphasized the importance of robust financial systems, foreign exchange stability, and collaboration between monetary and fiscal authorities in achieving industrial development and global recognition.

The President of the Enugu Chamber of Commerce, Sir Odeiga Jideonwo, commended the CBN’s efforts but expressed concerns over the recent hike in interest rates, cautioning that it could hinder access to credit for businesses.

This surplus signals a positive trajectory for Nigeria’s economy, benefiting investors, businesses, and citizens alike.


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Senate Committee Partners with Kuda Bank to Tackle Compliance Crisis as Nigeria Loses ₦3.4 Trillion

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Over ₦3.4 trillion in financial infractions were uncovered across federal Ministries, Departments, and Agencies (MDAs) in 2021, according to the Auditor General’s report — a staggering figure that highlights Nigeria’s deepening compliance crisis and the urgent need for stronger oversight in public institutions.

In response, the Senate Committee on Legislative Compliance is hosting a high-level workshop to address the root causes of weak oversight and institutional gaps. The two-day event, with the theme ‘Consolidating Strategies for Strengthening Legislative Compliance by MDAs’, will take place on April 15 and 16, 2025 at NAF Suites, Abuja, bringing together lawmakers, regulators, and over two hundred representatives from federal MDAs.

Kuda Microfinance Bank is co-sponsoring the workshop as part of its commitment to supporting responsible innovation, governance, and regulatory alignment in Nigeria’s financial ecosystem.

Rasaq Kadri, Kuda’s Head of Compliance, will deliver a keynote address on the second day of the event, highlighting the efforts of Nigeria’s fintechs to promote inclusion and financial literacy without compromising on compliance best practices.

“When public funds go unaccounted for, it doesn’t just damage government credibility, it affects the entire financial ecosystem, including fintechs,” said Kadri. “We can’t build trust-driven products in a trust-deficient environment. Every time compliance is treated as a box-ticking exercise, we miss the chance to build something that lasts. Fintechs have the tools and perspective to support better governance, but more importantly, we have a responsibility to be part of the solution.”

As a sponsor, Kuda will take the workshop to engage directly with key stakeholders in Nigeria’s regulatory and public service ecosystem.

Plenary sessions will be chaired by the Honourable Attorney General of the Federation, Lateef Fagbemi SAN, and the Honourable Minister of Finance, Wale Edun. Conversations will focus on closing compliance gaps, strengthening institutional transparency, and promoting cross-sector collaboration.

The Senate Committee on Legislative Compliance Workshop is a unique platform for dialogue, knowledge-sharing, and collaborative action.


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