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95% of the World Now Covered by Mobile Broadband Networks – GSMA Research

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Ensuring people are able to use mobile internet, rather than focusing purely on network coverage, is the key to driving digital inclusion for 3.2 billion people worldwide, according to statistics released by the GSMA yesterday.

The organisation’s annual State of Mobile Internet Connectivity Report shows that 95% of the global population now lives in areas served by mobile broadband connectivity, and that enabled by that coverage footprint, 55% of the world’s population is now connected to mobile internet. Providing coverage to the remaining 5% (the ‘coverage gap’) remains an important challenge.

However, the bigger issue is the 3.2 billion people, equivalent to 40% of the world’s population, who are covered by a mobile broadband network but face barriers that prevent them from getting online (the ‘usage gap’). These include:

– A lack of literacy and digital skills

– Affordability (particularly handset affordability)

– Access to relevant content and services

–  Safety and security concerns and access

The impacts of these challenges have far-reaching consequences, especially in low- and middle-income countries (LMICs) where mobile is the primary – and in many cases only – form of internet access.

94% of the world’s ‘unconnected’ population – who are more likely to be poor, living in rural areas and women – live in LMICs.

Lack of internet access holds them back from playing an active role in an increasingly online world, making them less able to cope with the continuing economic and social disruptions caused by the COVID-19 pandemic, climate change, rising energy prices and the cost-of-living crisis.

These barriers also prevent them from being able to access critical information and services such as healthcare, education, e-commerce, financial services and income-generating opportunities.

GSMA Director General, Mats Granryd said “More than 55% of people globally are now benefitting from the transformational power of mobile internet connectivity.

“Mobile operators worldwide have now extended mobile coverage to 95% of the global population, and continue investing every day to increase that footprint. We should celebrate that achievement, but we shouldn’t let it blind us to the even bigger challenge.

“It’s time to make real strides on the journey to reach the 3.2 billion people who are not yet using mobile internet despite living within the footprint of mobile broadband networks.

“We call on governments and organisations worldwide to work alongside the mobile industry and make digital inclusion a genuine priority. Removing barriers to mobile internet adoption will boost economic recovery, improve social mobility and gender equality, and transform the lives of millions worldwide.”

Important trends

Whilst the report highlighted the importance of increased focus on addressing the ‘usage gap’ it also revealed a number of important trends:

  • Use of mobile internet is still growing, and driving digital inclusion. By the end of 2021, 4.3 billion people were using mobile internet or 55% of the world’s population, up from 43% in 2017
  • Almost 300 million people came online in the past year. Most of the people who started using mobile internet in 2021 came from LMICs where 94% of the unconnected population live. As a result, for the first time half of the population LMICs is now using mobile internet.
  • Globally, the coverage gap reduced substantially over the last 7 years. The percentage of people outside the reach of mobile broadband networks fell from 19% in 2015 to 5% at the end of 2021. However, there is no room for complacency: 400 million people worldwide still do not live in an area covered by a mobile broadband network, and progress has slowed since 2018.

While important progress has been achieved in increasing internet adoption and usage, the report, which was funded by the UK Foreign, Commonwealth and Development Office (FCDO) and the Swedish International Development Cooperation Agency (Sida) via the GSMA Mobile for Development Foundation, demonstrates that growth has been unequal and there is a growing digital divide between and within countries.

It concludes that strong collective effort is needed to close the digital divide. This requires informed, targeted action by all stakeholders, including mobile operators, policymakers, international partners and the broader private sector to address the needs of the unconnected and the barriers they face to accessing and using the internet.

Addressing the mobile internet usage gap will be a focus of this year’s Mobile World Congress Africa event in Kigali, Rwanda, which starts next week.


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Telecom

Telcos Mull Introduction of Different Tariff Plans for Different States

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Telecommunications operators in Nigeria are considering shifting from the current national tariff structure to a regional tariff regime that accounts for state-specific operational challenges.

Telcos Mull Introduction of Different Tariff Plans for Different States

They say this is because the challenges and costs of running their businesses vary significantly from state to state.

Currently, phone companies in Nigeria have a single national tariff for their services, meaning everyone pays the same amount no matter where they live.

However, the telcos argue that this system doesn’t account for the fact that some states have higher operating costs due to issues like attacks on their equipment and multiple taxes.

This proposal was discussed at the 7th edition of the Policy Implementation Assisted Forum (PIAFo) in Lagos, where industry leaders highlighted the need for a pricing model that reflects the ease—or difficulty—of doing business in each state.

Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), specifically pointed out that the high cost of doing business in some states is a major concern and increases their expenses. He suggested that if negotiating with certain states to reduce these costs is impossible, then the added expense of operating there should be reflected in the service prices in those areas.

“We may have to reconsider the issue of our national tariffs and look at regional tariffs. If you are aware that the cost of doing business is high in a particular state and it’s impossible to negotiate with them, factor the cost of deployment in those areas into the cost of providing services,” he said.

Tony Emoekpere, president, Association of Telecommunications Companies of Nigeria (ATCON), agreed that the current national tariff is unfair because operational costs are not the same across the country.

He believes that states that make it easier for telecom companies to operate should be rewarded, while those that create difficulties should see higher service costs.

 

 


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9mobile Denies Shutdown Rumours, Promises Improved Services

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9mobile, telecommunications operator, has described as untrue the rumors suggesting that it has shut down its operations.

 

according to the telcos, these claims are entirely baseless and aimed at causing unnecessary panic among our valued subscribers, the mobile operator said in a statement.

“We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching.

“We want to clarify that 9mobile has never restricted customers from porting to other networks. We remain fully compliant with industry regulations and committed to delivering fair, transparent, and customer-focused services.

“While there have been temporary technical challenges affecting MNP, these issues have now been largely resolved. Some minor delays may still occur due to ongoing system optimizations, but we are actively working to ensure a smoother experience for all users.

“As a proudly Nigerian brand, we embody the resilient spirit of our people and remain steadfast in our commitment to overcoming challenges. We acknowledge the temporary service disruptions some customers may have experienced in different locations.

“However, we assure you that these disruptions are part of a broader transformation effort aimed at modernizing our infrastructure and improving overall service quality.

“Our ongoing investments in network upgrades and service expansion will soon yield significant improvements, ensuring reliable connectivity for individuals, businesses, and communities.

“We sincerely appreciate the patience and loyalty of our subscribers during this transition. While challenges exist, we are making significant progress and are confident that brighter days are ahead. We remain dedicated to providing exceptional service and keeping you connected to limitless opportunities”.


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TikTok and Truecaller Face NDPC Investigation Amid Data Protection Concerns

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Nigeria Data Protection Commission (NDPC) has initiated an investigation into the data processing practices of Tiktok and Truecaller, following growing concerns about potential privacy violations.

Dr. Vincent Olatunji, the Chief Executive Officer of the NDPC, made the announcement today during a press conference in Abuja, where he also revealed the issuance of the Nigeria Data Protection Act – General Application and implementation directive (NDPC Act – GAID), 2025.

Dr Olatunji stated that the commission’s primary concern is how these platforms manage Nigerian users’ personal data, including potential breaches of consent, data sharing with third parties, and overall compliance with the Nigeria Data Protection Act (NDPA), 2023. He confirmed that the NDPC is actively investigating Tiktok and Truecaller’s data processing activities to ensure they comply with Nigeria’s data protection laws.

“The goal is to safeguard the privacy rights of Nigerians and hold organizations accountable for how they collect, store, and use personal data,” he added.

This investigation comes amid increasing scrutiny of global tech companies regarding data privacy, especially concerning how personal information is processed, stored, and transmitted beyond national borders.

The NDPC act – GAID, 2025, issued today, provides a detailed framework for implementing Nigeria’s data protection law, outlining compliance guidelines, enforcement mechanisms, and obligations for both public and private organizations.

Dr Olatunji emphasized that the directive aims to strengthen Nigeria’s digital economy by fostering trust in data governance while ensuring individuals’ rights to privacy are respected in accordance with international best practices.

He reiterated that companies operating in Nigeria must comply with the country’s data protection regulations or face regulatory actions, including fines and potential restrictions.

The NDPC has urged the public to report any data privacy violations and reaffirmed its commitment to transparency and due process in its investigations.

The commission noted that reporting data breaches has become more accessible through dedicated channels on its official website.


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