E-Business
B2B e-Commerce Boosting the Manufacturing, Distribution Value Chain

As increasing demand for groceries and essential goods continues to push manufacturers to double up capacity, B2B e-Commerce platforms are increasingly becoming a strategic force to be reckoned with in the manufacturing, distribution and retail value chain in Nigeria.

This is more so, because the global economy is still smarting from the impact of COVID-19 pandemic, which halted productive activities and left huge supply shortfalls.
Also, there is pressure on manufacturers and top-tier distributors to get goods and services across faster to the consumers. In a country as vast as Nigeria with a large spread of consumers, B2B platforms are strategically positioned to bridge the gaps in the distribution value chain by COVID-19.
B2B platforms offer manufacturers and producers a more agile fleet that takes products to the consumers faster and in a more cost-efficient and convenient way, a value that distinguishes them from B2C platforms.
For instance, Alerzo, a major market player in the B2B market, acts as enablers of manufacturers, distributors and retailers by transporting goods ordered from manufacturers or distributors’ warehouses to the target retailers at no cost to either the manufacturers/distributors or retailers. A typical example is Alerzo’s free delivery service to informal traders.
This way, B2B e-Commerce platforms empower businesses to reduce their cost and increase profitability, thereby making businesses more sustainable.
Nigeria’s informal retail market is one big chunk of the distribution value chain. It is estimated to be worth $100 billion, but the segment is faced with some peculiar challenges –limited inventory, lack of access to finance for expansion, unregulated and clustered market, distance to market or supply source and high transportation cost, all of which increase cost of operations.
In response to the challenges, B2B e-Commerce platforms including Alerzo (AlerzoShop), TradeDepot, Omnibiz and Njalo, to mention a few, are empowering informal retailers in the sub-urban and rural areas with faster distribution of consumer goods using first-party relationship platforms.
The platforms allow manufacturers and top-tier primary suppliers to clear their inventory faster, while the B2B operators deal with the last-mile supply and delivery to the retailers. Most of the players in the B2B e-Commerce segment through their digital platforms connect retailers to local and multinational manufacturers and distributors of consumer brands.
Through its ecosystem of digital products, Alerzo, for example, has been empowering informal retailers to access a wide assortment of consumer products – with ease and speed – from FMCG companies such as Unilever, Nestlé, Procter & Gamble, PZ Cussons and Dangote at zero delivery cost to the retailers.
Another way B2B platforms benefit manufacturers and tier one distributors is data gathering and market intelligence on vital information such as consumer behaviour and preferences.
They analyse data and share market insights with the manufacturers to further help them in research and product development, while distributors also use such information to scale up operational efficiency.
Their ability to improve sales and assist manufacturers, distributors and retailers to plan and ensure predictable outcomes, also underscores the strategic importance of B2B operators.
While predicting six trends to watch out for in the B2B e-Commerce market segment in Nigeria, in 2022, tech enthusiasts tipped increasing adoption of B2B e-Commerce as one of the evolving business models for the year and opined that more retailers would be brought onboard the e-Commerce ecosystem through B2B platforms.
It was also predicted that the segment would open up to retailers in the non-consumables category to accommodate more high-earned product retailers, while the B2B e-Commerce segment would go bullish with the launch of fintech products.
Equally, B2B e-Commerce is expected to grow bigger in Nigeria as B2B shopping brands would expand their reach and services to more cities across Nigeria. The implication is that more opportunities are created for manufacturers to increase their market spread, while at the same time top tier distributors are also increasing their distribution network.
Further, more retailers are empowered to access products faster, and ultimately, the consumers are able to make purchases without having to travel miles to get whatever they want.
Indeed, the B2B e-Commerce platforms are a good complement to the manufacturers, distributors, retailers and the entire value chain including the consumers, who use the products.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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