Broadcasting
My Konga.com Experience Shows there’s Hope for Nigeria’
By Caleb Ibeh
At the height of the lockdown caused by the COVID-19 pandemic, I had been resident in the United States of America as a visiting researcher.
The opportunity, I must confess, opened my eyes to the power and relevance of e-commerce.
Before diving deep into my narrative, I must confess that I am a dyed-in-the-wool traditional shopper. Born in the mid-1960s, the best way to make me (or any of my contemporaries) part with hard-earned money is often to provide a chance to witness a product or solution I desire to buy in action. Not for me was the growing online fad that has become so popular with my kids and their peers, the one where you sit in front of a laptop computer and check items online, make payments without even physically seeing the products and wait for someone you had never met to deliver same to your doorsteps.
For me, I have to touch, feel and experience the product physically or even get to speak with an attendant in person before I can be sufficiently convinced to loosen my tightly guarded purse strings. Therefore, you would rather catch me patronizing a physical store than shop online.
But all that changed with the COVID-19 pandemic.
Living through the government-imposed restrictions that came with the lockdown in the US proved to be an awakening experience, a sort of Eureka moment, as far as e-commerce is concerned for me. I realized all too soon that most of the grocery stores and other physical outlets I used to frequent were shut. I was left with either the option of starving to death by sticking to my dated ways or learn a new dance in my old age. I had no choice than to embrace the fine art, science and novelty of shopping online.
Ah! What an experience it turned out to be! From being a novice, a cynical doubting Thomas and an incurable believer in the efficacy of physical shopping to transforming into a savvy e-commerce guru, my overnight switch astounded even my kids when I arrived back home in Nigeria.
Consider the surprise and shock that greeted my kids when I unveiled the loads of gifts, clothes and other items I brought back home for them, all shopped online from Amazon and delivered to me in the comfort of my residence in the US. The doubts cleared when I showed off my skills in navigating online sites and placing orders. My colleagues in the academia here in Nigeria too were often caught off-guard with my new-found penchant or suggestions of buying virtually everything online.
One of the first things I did when I settled down in Nigeria was to begin exploring the e-commerce sites we had in the country. I had been fully bitten by the e-commerce bug and definitely, I was not going to slow down.
However, it turned out to be not such a smooth experience at the outset.
The first e-commerce site I patronized upon my return to Nigeria was one of the big players in the country (name withheld for obvious reasons). In total, I placed three different orders at various times with this platform. However, not one of the orders was delivered without some form of issue.
The first order I placed was for an electric iron which I had seen online during one of my regular moments of window shopping. Sadly, I had to wait for over a week to take delivery of the item, despite being assured repeatedly that delivery would happen within one to three working days. Worse still, when the electric iron was delivered, it was different from the product I had seen online on its site.
On the second occasion, I received a defective washing machine after spending quality time to, once again, pick out a product on its online platform. This time, I also had to write a series of angry emails to this particular e-commerce site’s customer service unit, while also threatening to go to court, before I was refunded. I was to later discover that these complaints were a regular occurrence among patrons of the brand.
The third straw that broke the proverbial camel’s back was when I decided to surprise my wife with a lovely dress for Valentine’s. I began the process way back in early January to ensure that I did not experience delayed delivery or any other issues. But to my utter bewilderment, the dress that was delivered turned out to be several sizes small for my wife, who is a bit on the thick side. As a matter of fact, the dress could not fit my 14-year-old grand-daughter. We were to later discover that after ordering a UK size 16 dress, what was delivered was a Chinese size 16.
Out of frustration (because I needed to quickly secure this much-needed gift for my wife who had gone out of her way to get me some very expensive items for Val), I had asked the delivery staff who came to pick up the ill-sized dress for other viable options. He had urged me to try Konga but pleaded with me not to allow his office to know about him tipping me off.
Interestingly, apart from a few memorable ads I had encountered, that was the first time I was hearing of Konga from a recommendation standpoint.
I ended up falling in love with a brand managed by smart Nigerian youths. Till date, I have ordered over 25 items from Konga but I am yet to have any regrets about discovering this e-commerce giant. It is important to state here that, of the 25 instances I have shopped with Konga, I only encountered one delayed delivery issue which, interestingly, further reinforced my love, respect and admiration for the brand.
Remember the ill-fated Val dress I wanted to get for my wife?
Based on the recommendation of the delivery agent from the other company I had been patronizing, I had reached out to Konga to see if I could quickly get a dress delivered for my distraught wife. I was under pressure, having received some thoughtful gifts from her while I had only succeeded in getting her an ill-fitting gift. After checking on the Konga website and picking out a befitting dress, I had mounted pressure on the highly courteous customer service agent I spoke with on the phone to have the dress possibly delivered the next day. I made her understand that it was a gift for my wife and that it would help make her happy if it was delivered expressly.
In return, I was informed by the agent that delivery may not be possible the next day because of the high volume of orders being processed due to the Valentine’s Day celebration. Nevertheless, she promised to do her best.
By 12pm the next day, my phone buzzed.
To my surprise, the person on the other end of the line politely introduced himself as a Vice President with Konga. He proceeded to empathize with me, while also explaining and reiterating why my order could not be delivered that day. However, he made a promise to ensure that the item gets to my address early the following day, which was a Saturday. During our conversation, he passed the phone to another individual who introduced himself as Nick Imudia, the Co-Chief Executive Officer of Konga. I was positively astounded! Here I was, being treated like royalty, all because of a dress I wanted to buy and which, come to think of it, was even the first time I was shopping with this brand.
Imudia, as he called himself, also apologized for the inability to have my order delivered as requested that day in view of the deluge of other earlier orders. On the other hand, he assured me that it would be the first item to get on the delivery trail the next day. He went ahead to give me his word, adding that Konga is an e-commerce group to be trusted – a phrase that stuck with me till date and which has continued to reflect in my relationship with the brand.
By 9am the next day, I had just returned from a morning jogging session with my wife when a Konga delivery van pulled up in front of the house. Out stepped a smartly dressed delivery agent with my wife’s dress which, was not only a perfect replica of what I picked out on the Konga website, but which also fitted my wife like a glove. Her happiness and my own delight and sense of satisfaction knew no bounds.
To be fair, it is easy to knock Nigerian companies over their misdeeds. However, the experience I have had so far with Konga is sufficient in proving that there are great brands out there, doing great things in this country. It is partly the reason I have taken out time to share my experience, while also extending a word of appreciation to this delightful e-commerce giant. I also recently learnt that the engine of the Konga brand is being driven by young Nigerians – which, in itself, is another proof of the huge, undoubted potential of the human capital we possess here.
The prospects, currently, do not look so bright for Nigeria, especially with the prevailing economic crunch, spiraling inflation, dwindling value of the local currency, worsening insecurity and other societal ills.
But with brands such as Konga and others that can effortlessly defend Nigeria in the global marketplace, I have no compulsions in urging Nigerians to stay hopeful and keep the faith in the future of a brighter, more prosperous country, backed by this vibrant, brilliant, enterprising youthful generation of sound business leaders in e-commerce, fintech, and other allied tech-driven industries and other verticals.
Broadcasting
Celebrating a Visionary Leader Governor Charles Chukwuma Soludo, CFR at 65

By Chukwuemeka Fred Agbata (CFA)
Today, we celebrate a leader whose unwavering commitment to “Everything Technology, Technology Everywhere” is turning bold ideas into real impact for Ndi Anambra.
As someone privileged to lead the Anambra State ICT Agency, driving e-governance initiatives, and now the Geeks & Founders Alliance for Soludo (GEFAS), a coalition of tech professionals, founders, and enthusiasts advancing technology and championing the re-election of Governor Soludo, I see first-hand how Mr. Governor’s vision keeps challenging us to push boundaries: from digitizing government operations to expanding free Solution WiFi, deploying smart solutions, and driving public-private partnerships that create jobs and make Anambra truly work for the people.
Today, under his visionary leadership, the combination of solid physical infrastructure, livable cities, and a growing digital backbone is fast positioning Anambra as an attractive hub for talent, investment, and innovation- a destination and not a departure lounge
Leadership is not about lofty speeches but clear action, and Governor Soludo has shown us that bold decisions, like removing Right of Way charges to drive connectivity, can transform an entire ecosystem.
As we mark his birthday, we rededicate ourselves to this vision: a smarter, more connected, and prosperous Anambra that works for all.
Happy Birthday, Mr. Governor, Oluatuegwu!
Here’s to more impact, more solutions, and a future that keeps rising.
Broadcasting
Court Upholds AVRS Legal Rights to Licence Audiovisual Works in Hotels

Federal High Court sitting in Abuja has upheld the statutory right of the Audiovisual Rights Society of Nigeria (AVRS) to licence hotels and other business establishments for the public use of audiovisual works (movies and films) transmitted within their premises via Pay-TV subscriptions.
This is a landmark judgment that reaffirms the rights of Nigerian copyright holders and strengthens the creative ecosystem.
Justice Obiora Egwuatu, who gave the judgment, dismissed the case filed by Reiz Continental Hotel Limited against AVRS, where the hotel sought a declaration that it could not be compelled to pay copyright fees for audiovisual content (movies and films) accessed through subscription-based broadcasting.
In the ruling delivered on Thursday, July 24, the court held that AVRS, by virtue of its status as assignees of copyright in several audiovisual works, and approved collective management organisation (CMO) pursuant to Section 88 of the Copyright Act 2022, had demonstrated the legal basis of its licencing activities, and was entitled to issue copyright licences to users of audiovisual works belonging to it, including the Plaintiff (Reiz Continental Hotel Limited). Abuja Formula 1 Grand Prix ticketsNigerian cuisine recipes
The court rejected the claims of Reiz Continental Hotel that it was merely a recipient of broadcasts from a pay subscription television service, and therefore not liable to any licence from AVRS.
It held that the activities of Reiz Continental Hotel, operating a hospitality business, which is profit-driven, and possessing several television sets, which transmit audiovisual content, were carried out in contravention of sections 11(b), (c) and (f) of the Copyright Act in respect of the rights held by AVRS.
The court also held that the acts of transmission of audiovisual works by Reiz Continental Hotel, since done in the context of business, were in contravention of section 36(1)(a) and (g) of the Copyright Act, unless licensed by AVRS.
According to the court, the provision of section 36(1)(g) of the Copyright Act, 2022, renders a person liable for infringement of copyright for performing or causing to be performed for the purposes of trade or business or the promotion of a trade or business, any work in which copyright subsists.
The court further held that participation in a collective licencing agreement by the Hotel Owners Forum Abuja (HOFA), of which Reiz is a member, was binding on Reiz and stopped it from denying the validity of the agreement with AVRS.
Speaking on the judgment, Mike O. Akpan, legal counsel to AVRS and principal partner, Alpha-Edge Legal, said that the judgment is not only a legal victory for AVRS and its members, but also a significant affirmation of Nigeria’s commitment to upholding copyright law and protecting creative enterprise. Nigerian cuisine recipes
He added that it establishes a strong precedent for copyright enforcement across the hospitality sector and other commercial users of protected content.
Reacting to the landmark judgment, Mr. Mahmood Ali-Balogun, chairman of AVRS, said: “This judgment is a profound moment for members of AVRS. It affirms the legitimacy of our collective licencing structure and ensures that copyright owners in the film and movie sector are rightfully protected under the law.
“AVRS has always approached licencing with openness, fairness, and a readiness to dialogue. Today’s court decision is a win for our members, the film industry, for Nigerian creators, and for the nation. It strengthens the foundation upon which the creative economy can grow and attract investment.”
Broadcasting
NDPC Hides MultiChoice Privacy Violation Details Despite FOI Request- FIJ

Nigeria Data Protection Commission (NDPC) has refused to release details of the data and privacy rights violation for which it fined MultiChoice Nigeria, despite receiving a Freedom of Information (FOI) request from FIJ.
FIJ otherwise Foundation for Investigative Journalism, is an independent, not-for-profit organisation that combats injustice, holds power to account and speaks for the voiceless.
In its announcement on July 6, the NDPC said it had fined MultiChoice Nigeria N766,242,500 for breaching the data and privacy rights of subscribers and even those who are not necessarily subscribers.
FIJ emailed the data protection commission an FOI request on July 9.
The commission acknowledged the receipt of the email that same day and added: “It has been forwarded to the relevant department and we would respond soon.”
Fifteen days later, FIJ got no other response from the NDPC.
In Nigeria, FOI requests have a seven-day timeframe, and it starts counting as soon as a public institution receives a request for public information.
FIJ understands that holidays, which include a Sunday and a public holiday, are to be excluded in the computation of the timeframe.
The receiving institution is mandated, within those seven days, to either provide the requested information or explain in detail why it is unable to do so based on the provisions of the FOI Act.
Established under the Nigeria Data Protection Act 2023, the NDPC’s tasks include safeguarding data privacy, enforcing regulations and promoting responsible data handling in the country.
When the Commission announced the N766.2 million fine against MultiChoice Nigeria, it said the company had violated the privacy rights of subscribers and allowed the illegal cross-border transfer of personal data of Nigerians.
MultiChoice Nigeria operates through various subsidiaries, such as DStv and GOtv. The NDPC said it launched an investigation into the company in the second quarter of 2024.
“NDPC found, among others, that Multichoice violated the data privacy rights of subscribers and their friends who are not necessarily subscribers,” the statement issued by NDPC read in part.
“The Commission also found that Multichoice carries out illegal cross-border transfer of personal data relating to data subjects in Nigeria. The depth of data processing by Multichoice is patently intrusive, unfair, unnecessary and disproportionate.”
FIJ’s FOI request aimed to understand the extent of the data and privacy breaches committed by MultiChoice Nigeria, the remedial measures directed by the NDPC and the specific channels through which the company collected the personal data of Nigerians.
Two weeks after the request was submitted, the NDPC has refused to respond.
Section 7, sub-section 4, of the Freedom of Information Act (2011) states, “Where the government or public institution fails to give access to information or record applied for under this Act or part thereof within the time limit set out in this Act, the institution shall, for the purposes of this Act, be deemed to have refused to give access.”
According to the Act, where a case of wrongful denial of access is established, the defaulting officer or institution commits an offence and is liable on conviction to pay a N500,000 fine.
At the time of this report, there was no publicly documented case of the NDPC granting an FOI request to share more details after an investigation.
In 2023, FIJ detailed how the Nigerian government often violated the FOI Act. Journalists at top newspapers in the country noted that government agencies had a habit of disregarding FOI requests, despite being legally obligated to respond.
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