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Top Game Changers for IT Organisations, Users From 2014

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Gartner its top predictions, recently, for IT organisations and IT users for 2014 and beyond combined several disruptive topics including Digital Industrial Revolution, Digital Business, Smart Machines and the Internet of Things, the analyst strongly believes these are to serve as more game changers beyond just the IT function.

Gartner Symposium/ITxpo is the world’s most important gathering of CIOs and senior IT executives. This event delivers independent and objective content with the authority and weight of the world’s leading IT research and advisory organization, and provides access to the latest solutions from key technology providers.

“Gartner’s 2013 CEO survey suggests CEOs feel that business uncertainties are declining and yet, CIOs awake each day into a world of technology uncertainty and change,” says Daryl Plummer, managing vice president and analyst, Gartner.

“The savvy CIO will get his or her CEO to recognise the change being brought about by disruptive shifts is coming at an accelerated pace and at a global level of impact.”

Presenting their findings during Gartner Symposium/ITxpo, Gartner’s top 10 predictions are broken out into four categories as follows:

Digital Industrial Revolution
IT is no longer just about the IT function. Instead, IT has become the catalyst for the next phase of innovation in personal and competitive business ecosystems.
One place where this is evident is in the beginnings of a Digital Industrial Revolution that threatens to reshape how physical goods are created using 3D printing.
By 2018, 3D printing will result in the loss of at least $100 billion per year in intellectual property globally.
At least one major western manufacturer will claim to have had intellectual property (IP) stolen for a mainstream product by thieves using 3D printers who will likely reside in those same western markets rather than in Asia by 2015.

The plummeting costs of 3D printers, scanners and 3D modeling technology, combined with improving capabilities, makes the technology for IP theft more accessible to would-be criminals. Importantly, 3D printers do not have to produce a finished good in order to enable IP theft.
The ability to make a wax mold from a scanned object, for instance, can enable the thief to produce large quantities of items that exactly replicate the original.
By 2016, 3D printing of tissues and organs (bioprinting) will cause a global debate about regulating the technology or banning it for both human and nonhuman use. 
The U.S. Food and Drug Administration or comparable agency in a developed nation that is charged with evaluating all medical proposals will introduce guidelines that prohibit the bioprinting of life-saving 3D printed organs and tissues without its prior approval by end of 2015.
Bioprinting is the medical application of 3D printers to produce living tissue and organs. The day when 3D bioprinted human organs are readily available is drawing closer.
The emergence of 3D bioprinting facilities with the ability to print human organs can leave people wondering what the effect of it will be on society.
Beyond these questions, however, there is the reality of what 3D bioprinting means in helping people who need organs that are otherwise not readily available.

Digital Business
Digital business refers to business created using digital assets and/or capabilities, involving digital products, services and/or customer experiences, and/or conducted through digital channels and communities.
Gartner’s digital business predictions focus on the effect digital business will have on labor reductions, on consumer goods revenue, and on use of personal data.
 While these do not cover the sum total of digital business, they do highlight critical areas of medium to long-term impact.
By 2017, more than half of consumer goods manufacturers will receive 75 percent of their consumer innovation and R&D capabilities from crowdsourced solutions.
Consumer goods companies that employ crowdsourced solutions in marketing campaigns or new product development will enjoy a 1 percent revenue boost over noncrowdsourced competitors by 2015.
Engineers, scientists, IT professionals and marketers at consumer goods companies are engaging crowds much more aggressively and with increasing frequency using digital channels to reach a larger and more anonymous pool of intellect and opinion.
Gartner sees a massive shift toward applications of crowdsourcing, enabled by technology, such as: advertising, online communities, scientific problem solving, internal new product ideas, and consumer-created products.
By 2020, the labor reduction effect of digitization will cause social unrest and a quest for new economic models in several mature economies.
A larger scale version of an “Occupy Wall Street”-type movement will begin by the end of 2014, indicating that social unrest will start to foster political debate.
Digitization is reducing labor content of services and products in an unprecedented way, thus fundamentally changing the way remuneration is allocated across labor and capital.
Long term, this makes it impossible for increasingly large groups to participate in the traditional economic system — even at lower prices — leading them to look for alternatives such as a bartering-based (sub)society, urging a return to protectionism or resurrecting initiatives like Occupy Wall Street, but on a much larger scale.
Mature economies will suffer most as they don’t have the population growth to increase autonomous demand nor powerful enough labor unions or political parties to (re-)allocate gains in what continues to be a global economy.
By 2017, 80 percent of consumers will collect, track and barter their personal data for cost savings, convenience and customization.
The number of Kickstarter-based auctions of personal data will increase by triple-digit percentages by the end of 2014.
The escalation of consumer awareness of data collection practices has set the stage for offering consumers more control over the disposition of personal data — collected both online and offline. As increasing demand and scarcity drives up the value of such data, incentives grow to entice consumers to share it voluntarily.
Meanwhile, consumer interest in self-tracking also suggests that consumers are investing more time and energy in collecting data about themselves.
They increasingly view such data as a key asset for life improvement, which is potentially consistent with the idea of trading it for value under the right circumstances.
 By 2020, enterprises and governments will fail to protect 75 percent of sensitive data, and declassify and grant broad/public access to it.
By 2015, at least one more Snowden or WikiLeaks moment will occur, indicating an upward trend in corporations and governments’ acceptance that they cannot protect all sensitive information.
The amount of data stored and used by enterprises and governments is growing exponentially, such that any attempt to protect it all is unrealistic. Instead of facing an unfathomable task of protecting all data, enterprises and governments will focus on protecting only a small part of it, but protecting it well. Wider society will also gain from this approach, enabling it to establish better control over government and business, preventing abuses of power and engendering greater trust.

Smart Machines
The emergence of smart machines adds opportunity and fear as “cognizant and cognitive systems” and can enhance processes and decision making, but could also remove the need for humans in the process and decision effort.
CIOs will see this as a means of delivering greater efficiency, but will have to balance between the active human workforce and the cold efficiency of machines that can learn.
By 2024, at least 10 percent of activities potentially injurious to human life will require mandatory use of a nonoverideable “smart system.”
Economically priced cars with “automated assist” technology added as standard equipment will increase by through 2014 as an indicator of adoption.
The increasing deployment of “smart systems” capable of automatically responding to external events is increasing all the time, but there remains a deep-seated resistance to eliminating the option for human intervention.
The capability, reliability and availability of appropriate technology are not the issue. The willingness of the general population to accept initial widespread deployment and increasing removal of manual override options is the issue.
By 2020, a majority of knowledge worker career paths will be disrupted by smart machines in both positive and negative ways.
Virtual personal assistant usage in business grows more quickly in 2017 and 2018 than iPad usage did in 2010 and 2011/
Gartner forecasts that smart machines will upend a majority of knowledge workers’ career paths by 2020.
Smart machines exploit machine learning and deep-learning algorithms. They behave autonomously, adapting to their environment.
They learn from results, create their own rules and seek or request additional data to test hypotheses.
They are able to detect novel situations, often far more quickly and accurately than people. IT professionals need to recognize that smart machines can create substantial competitive advantages, as well as entirely new businesses.
By 2017, 10 percent of computers will be learning rather than processing.
In 2014, the number of speech recognition applications running on deep neural network algorithms will double.
Deep learning methods, based on deep neural networks, are currently being applied in speech recognition systems as well as some object recognition applications.
Quality of life improves when society is able to derive useful information from the copious amounts of unstructured data collecting in the Internet.
The most important implication of a learning computer is that it expands much less energy to recognize more complex patterns.

Internet of Things
The Internet of Things cements the connection between machines, people and business interactions in the modern era.
With the advent of massively connected devices, businesses, governments and people now have access to more information about themselves and their surroundings than they can actually act on.
Gartner’s prediction focuses on the opportunity to build applications and services that can use that information to create new engagement models for customers, employees and partners, and to foster a new set of business and marketing models that make the word “engagement” a truly valuable asset.
By 2020, consumer data collected from wearable devices will drive 5 percent of sales from the Global 1000.
The number of smartphone apps requesting to share consumer data will increase twofold by 2015, indicating a rise in the number of marketers or proprietors who seek access to customer profile data.
Wearable computing, or wearables, is quickly moving into mainstream society, led by the growing, multibillion dollar health and fitness markets.
Within five years, consumer wearables will become more sophisticated, capturing what the user sees, hears or even feels through biorhythmic responses.
The technical hurdles that have stalled the adoption of wearables (battery life, augmented reality, chip evolution and bandwidth) are quickly eroding; opening doors to creative minds determined to exploit this technology for commercial gain as evidenced by sizable investments in wearable technology from Samsung, Google, Apple and Microsoft.
“While some of these disruptive topics might seem as if they do not have a direct impact on the IT function, we must embrace the notion that IT is now a part of everything,” said Mr. Plummer. “As the structure of businesses and industries change, the IT systems that support them will change and so will the skills, processes and controls needed to keep them functioning. The day when 3D-printed computer architecture exists is upon us, and the days when the digital business, smart machines or the Internet of Things change what computers are may not be far off.”

Culled from: www.gartner.com


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Nigeria’s Financial, Telecoms’ Firms Hit by 586,130 Cyber Attacks in Six Months

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Cybervergent, a cybersecurity-focused technology company, at the weekend released its half year cyber threat report on the activities of hackers that focus their attacks on Nigeria’s financial institutions and telecoms companies, revealing how it detected 586,130 attacks on organisations that it manages in Nigeria.

Nigeria’s Financial, Telecoms Firms Hit by 586,130 Cyber Attacks in Six Months

The attacks mostly external, were monitored from January to June 2024.

Among the 586,130 attacks launched on various organisations, Cybervergent was able to resolve 226,103 of the attacks by automation, while 19,920 endpoints were protected by Cybervergent.

According to the report, events analysed by Cybervergent’s Security Operations Centre (SOC), reached 304,522, while all potentially malicious events analysed by Cybervergent within the same six months period, reached 42,200.

Analysing the report, Mr. Gbolabo Awelewa, chief solutions officer at Cybervergent, said with the increasing threat in cyberspace, organisations must ensure that regular application and systems updates are carried out on existing applications and systems to prevent the attacks at scale.

“As we move forward, our Cyber Operations Centre remains steadfast in its mission to anticipate, detect, and thwart evolving threats that seek to compromise the integrity of digital assets. With a deep understanding of the threat landscape and a relentless pursuit of innovative security solutions, we are poised to continue our unwavering defense of the financial sector and other industries’ digital landscape, safeguarding organisations’ trust and confidence in the face of ever-changing cybersecurity challenges,” Awelewa said.

Highlighting the threat actors that targeted Nigeria in the first half of the year, Awelwewa listed them to include: Gelsemium, Equation Group, Lyceum, Gamaredon, Circus Spider, Mirage, Common Raven, Bronze Highland, Earth Krahang, as well as Insider Threat Syndrome.

According to him, Gelsemium is a sophisticated cyber espionage group known for its targeted attacks on high profile organisations across various sectors.

“They use custom malware and advanced techniques to evade detection, and their target is on public administration, educational services and national security,” he said.

Awelewa described the different types of insider threats to include: Disgruntled Employees, Accidental Insiders and Negligent Insiders. He explained that motivated by anger, financial gain, or a feeling of being benched, the disgruntled employee could inflict serious damage, while accidental insiders are those that capitalise on mistakes of others to launch an attack on the organisation.

He said the negligent insiders are those that reveal their credentials to others or forget to lock their laptops when leaving the office, advising on staff duty rotation and compulsory leave for all staff.

The report highlighted cybersecurity trends that organisations and institutions must tackle in the second quarter of 2024 as Zero-Day Exploits, where hackers exploit unknown vulnerabilities before anyone can patch them; Cloud Security Focus, since every organisation and institution is moving to the cloud; Cybercrime as-a-service, which allows hackers to launch frequent attacks; and Ransomware Surge, with attackers likely to use more sophisticated encryption and sneaky tactics to avoid detection and maximise the impact, including insider threats.

 


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Nigeria in the Forefront of Enhancing Consent and Data Privacy in Identity Management – Durodola

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While the world grapples with how to solve data privacy issues with rising cases of cybercrime and identity theft, Mr. Olatunji Durodola, founder and chief innovation officer of UrbanID Global, who spoke on a range of digital identity technology matters, in this interview gives thumbs up to Nigeria for being ahead in the fight. 

Question: The name of your company, UrbanID, is unique. What informed the choice of this name?

Answer: For many years, I have had a knack for creating names that spring to mind, Musk Ideas, CommonIdentity, PocketIntelligence or PocketOne. UrbanID was an inspiration that came to mind one day, and it stuck.

You were called ‘Linux Prophet’ by a leading technology magazine back in the early 2000s. What is your story in the Open Source tech sector?

I have always had an interest and passion about taking on big players. Microsoft, Oracle, Novell – having to pay top dollar for licensing for productivity. I made a decision one day “anything one can do in Windows, if it can’t be done in Linux, then it’s not worth doing”. So, since 1999, I have been a passionate Linux advocate. Since August 2001, I have not used any Microsoft, Oracle or other proprietary product; yet my productivity and solutions provisions have only increased – decade to decade.

Your name has been synonymous with the digital identity ecosystem for a long time. What has been your involvement in the ID system industry?

Nigeria has had a lot of issues over the years with Identity. In the early 2000’s I became involved in the overhaul of the Identity systems for a large Estate in Lagos. I cut my chops in Identity Management during that period.

In 2012, I was fortunate to have been headhunted to attend to some issues in Abuja, and that led me to raise my hand and offer to serve as Systems Integrator and Technical Consultant at the National Identity Management Commission (NIMC). A three-month contract eventually turned to 10 years. I have also been consulting for a few companies in Europe, advising and giving keynotes on the state of affairs in the Global South.

As a leading professional in the digital identity ecosystem, considering the recent experiences of reported data breach in Nigeria’s national identity sector, how could Nigeria have averted such breaches?

There needs to be a more serious approach to identity management. Whilst every company is set up to turn a profit and carry out business, relaxing restrictions so that companies can make money is a classic recipe for trouble.

Each and every verification carried out on a person’s identity needs to be known, from the natural person carrying out the transaction to the company for whom that natural person is acting on their behalf, all the way to ensuring that the ID holder is kept in the loop at all times. My identity is mine – not the Government’s. So I reserve the right to know how my identity is utilised, by whom, when and where.

If I wish to transfer money to another person, even if it is in two equal tranches, I need to authorise the transaction TWICE. Where companies are not constrained from doing “store and forward”, whereby they keep illegal copies of a legal request for data, it opens up vulnerabilities for such issues. Plenty can be done, if we have the will to make it happen.

In view of trust and reliability issues that arose when individual data could be accessed with the authorization of the data owner, what is the impact of data breach on a nation’s security as well as such a nation’s status in data privacy globally?

Many past systems had been designed with a concept of licensing verification entities (relying parties) who are issued access rights to personal information. Some of these parties then build their own API infrastructure, without the knowledge of the ID Holder, and data is then transmitted, sometimes with little or no encryption.

In the era of Data Privacy focus designs, it has become IMPERATIVE to seek and obtain the consent of the ID Holder, EACH and EVERY time. The national identification number (NIN) is a static number; which means that if the NIN is what is used to fetch information, then the ID Holder’s input or consent becomes redundant and goes against the positive global trend for enhancing data privacy.

How would you rate Nigeria’s National Identity Database vis-à-vis data security and protection issues given recent events in the country?

Surprisingly, a lot has been done in a short space of time. Nigeria is actually in the forefront of enhancing Consent and Data Privacy. We just need to tidy up a few loose ends. We are currently, believe it or not, the envy of a few “developed” economies, who wonder how Nigeria could have come up with a system that puts the NIN Holder first. We just need to fine-tune some issues, and we will establish great relevance in the world of Identity Management and User Consent.

How secure is the Nigeria digital identity database given the issues of ID authentication, consent management and verification?

That is a question really for the Government to answer. Any response I give may not be a fair one.

UrbanID is involved in ID systems globally, but with key concerns for developing economies like Nigeria. What is UrbanID’s focus on getting Nigeria to be topmost in data privacy as a benchmark for other nations?

It’s about time Nigeria takes the lead on a few positive things, especially in technology. What we have been privileged to have helped Nigeria accomplish, including Africa’s first MobileID ecosystem: last count 23 million users as well as one of the most advanced User Consent Systems based on Privacy by Design and Zero-knowledge proof technologies, with a healthy dose of Public Key Cryptography.

There is so much more work to be done, to get our functional IDs to work seamlessly with the foundational one, ensure strict one-person, one-identity compliance, and more. Are we there yet? No. Is Nigeria on the path? Absolutely. Let’s not relent or roll back.

Your company has a passion for digitalisation as a key feature for getting governments to optimise service delivery, accountability and transparency. What is your target for getting Nigeria to key into this goal and implementing full digitalisation of governance?

The first thing Governments need to do, is focus on treating citizens/legal residents as customers whose needs come FIRST.

No environment or country is perfect – there are always flaws and issues. But where we take customer service delivery as paramount, and self last, a Government will be so highly praised, that even where it has flaws, they will be overlooked.

Respect for citizens’ concerns, rights and privileges are so very important, just like fuel for a vehicle is. I also suggest that we adopt a system of rewarding public servants who prioritize resolving customer’s needs. Nigeria is not unique in this regard.

We also advise a number of other Governments, and see to a varying degree interactions between the General Public and Public Servants. It’s very doable. The Nigerian Government at the time of writing, is making great strides and effort to attend to these concerns, and should be given a chance to erase any mistrust of the past.

Based on statistics, transformational projects such as the National Identity Scheme have an average of 30% success rate in meeting their objectives, globally. How will you rate the Nigerian journey so far?

The journey of a thousand kilometres starts with the first step (or turn of the wheel). Let’s keep it up. Successive governments should take up the baton from the past one, and do better, rather than simply discard what was working and replace it. That’s like beginning a race all over again. The next folks will come in and repeat the process.

I wish the Government well. Let the process be led by them, not by the interests of vendors. I would include myself in this. Just speaking as a Nigerian.

Technology used in identity biometrics has evolved significantly over the years from smart card to digital ID Apps that can run on mobiles and block chain systems. In your opinion, how current is Nigeria in this area?

Technology should be an enabler for simplifying use cases. Whilst there is definitely a need for physical identity tokens, the support infrastructure is fragile and very capital intensive. eID Cards and Payment Cards (popularly known as ATM Cards) may look alike, but their implementation, issuance and lifecycle are very different.

Having designed Nigeria’s first eID Card back in 2012-13 and overseen the deployment of the Public Key Infrastructure (PKI) to support it, I am acutely aware of the issues contained therein. The world (for good reason) is trending towards very secure MobileIDs and in increasing cases, mobile Drivers’ licence specifications (mDL), all with a view to using technology to achieve a low total cost of ownership, simplifying ID updates and features without the need to replacing physical documents. I could give a myriad of examples, but I think the point is clear.

For now, if Nigeria opts to go back down the road of physical cards, I wouldn’t say it’s wrong. But simply discarding 23m issued and functional mobileIDs and secure documents in favour of identity smartCards, when both can run in parallel I personally think is not the way to go. I may be wrong, but I doubt it. Time will tell.

Broadly speaking with your experience on global ID systems, what should be the ideal system for an emerging economy like Nigeria?

There are international standards and best practices that it can tap in to. A hybrid of Digital IDs and physical cards with a proper Public Key Infrastructure and Card Lifecycle Management System are necessary technologies. Training and technology transfer are key to customer services.

With Nigeria’s population growth rate at an average 2.40%, how concerning is the country’s identity management system since enrolment of citizens is an ongoing process and huge capital is required?

My short answer: tighten enrolment systems, retrain enrolment staff, enhance identification of enrolees to reduce chances of a person obtaining multiple identities, and spend money where needed. The rest will sort itself out.

Whereas the bank verification number (BVN) appeared to have launched Nigeria into global reckoning with FinTech, will you consider BVN an appropriate tool for National Social Register?

The Bank Verification Number is a functional ID, designed for the fintech industry and has worked pretty well until now. Extending the BVN however, beyond that sector, especially to rival the National Identification Number (NIN), is a recipe for trouble. The NIN is a foundational ID, which in itself needs to be protected. It’s not meant to be shared willy-nilly under the umbrella of “Mandatory Use of the NIN”.

Likewise, for a National Social Register, a functional ID needs to be created, which will be linked directly to the NIN, but should not be the raw NIN and most certainly not the BVN.

Issues in payment and access to finance have been linked to poor national identification system. To what extent will you consider the new E-ID as the ultimate solution?

From the experience of Nigeria and other countries, physical ID Cards ALONE are not a solution. Certainly not where we have limited support infrastructure. I won’t say much on the topic. Time will tell.

What exactly is the difference between the current digital ID System and the E-ID?

Digital ID systems make heavy use of Smartphones and technologies that do not require physical cards to deploy credible tokens for personal identity. A very good case is the US where most states have physical driver’s licences, but are now being integrated into Smartphones, adopting mobile Driver’s licence standards such as ISO 18013-5.

eID are generally Electronic ID Smart cards containing a chip, and may be contact, contactless or dual interface cards. The eID infrastructure is great, if properly deployed, very secure, but very, very capital intensive.

Insecurity still persists in Nigeria despite the enrolment and issuance of over 120m National Identification Numbers (NINs) by NIMC. Why do you think it is so difficult to track criminals in spite of advances in our identity management system?

The answer is a simple one: interagency cooperation and collaboration. Every problem has a solution. If we are ready to solve these challenges, it’s not hard. There are countries that link Healthcare, Banking, Property rental and purchase, and so much more, to the foundational ID. If Nigeria wishes to solve the problem, it’s not theory that will solve it. All hands on deck, collaborate between agencies without one believing they are superior to the other, and the solution will magically appear.

But so long as turf protection exists, individuals within and without the country will continue to exploit our weaknesses.

There are obviously challenges in our system with several silos collecting data of Nigerians; what will be your expert suggestion in eliminating this practice and harmonising the various databases?

As mentioned earlier, turf protection is our biggest challenge. A key outtake of this is the silos you mention. The establishment of an independent Government Cloud, and an enabling environment where stakeholder agencies contribute to its evolution, and we will get there.

You have been long enough in the system to know how well Nigeria is doing. How do you compare Nigeria’s National Identity Management System presently with that of other developing nations?

Over the past 12 years, Nigeria has taken very bold steps. Back in November 2013, it issued one of the most sophisticated eID Cards in the world. Alas, Government support for the infrastructure was missing, and eventually, the ID agency was not able to maintain the issuance bureau or purchase much needed high performance card printing machines.

The issuance of cards for free, was also a challenge for companies who had installed capacity to personalise those cards. The sticky point was how they would be paid. So it eventually died. Between 2020 and 2024, Nigeria led Africa with the issuance of MobileIDs, taking advantage of the very enviable spread of Smartphones in the Country, and creating an enabling environment for their use. Alas, public awareness was lacking. That 23m MobileIDs were even issued is a testament to the power of word of mouth.

All these developments were by 100% local talent – and it worked! Accolades around the world again. Yet, it would seem the trend is now to go back to physical cards.

The World Bank had also advised against the issuance of physical cards, which were to a large extent, also very reliant on foreign expertise. Nigeria does not produce components nor the operating systems they rely on.

Those foreign vendors with specialist skills will provide invoices to the Government in their native currency (USD or Euro). They want our money, but not our currency. In other words, they want our Naira, but not in Naira. So where the value of the Naira since 2012 has dropped from N160: $1 to N1700: $1, the rest speaks for itself.


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NIMASA, BOI Partner to Grow Capacity In Maritime Sector

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Nigerian Maritime Administration and Safety Agency (NIMASA) and the Bank of Industry (BOI) have initiated discussions on strategies for capacity building in the maritime industry.

Dr. Dayo Mobereola, Director General of NIMASA, represented by the Executive Director of Maritime Labour and Cabotage Services, Mr. Jibril Abba disclosed this during a visit by the management of the bank led by Executive Director of Large Enterprises, Mrs. Ifeoma Uz’Okpala.

Osagie Edward, the agency’s Head of Public Relations, said in a statement that in addition to safety, security and maritime labour, the agency’s mandate encompasses capacity development aimed at growing the sector.

Also, Mobereola explained that NIMASA’s commitment to collaboration was a vital tool for achieving its mandate.

He said: “The aim is to actualise the vision of the Federal Government to reposition the maritime sector, especially with the creation of the Ministry of Marine and Blue Economy.”

Also, Uz’Okpala affirmed the bank’s readiness to support NIMASA, emphasising the importance of collaboration in implementing a robust capacity-building initiative that would contribute to economic growth in Nigeria.

She noted: “Bank of Industry Limited is Nigeria’s oldest and largest Development Finance Institution (DFI) currently in operation. It is owned by the Ministry of Finance Incorporated (MOFI) Nigeria (94.80 per cent), the Central Bank of Nigeria (CBN) (5.19 per cent) and private shareholders (0.01 per cent).


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