E-Business
Best DR Plan Can be Invalidated by a Wrong Hand-Dijkstra
Marc Dijkstra, chief technology officer, Symantec in charge of the Emerging Region including Russia, the Middle East, Southern Mediterranean and Africa. He has an in-depth knowledge of the data management, storage and high availability landscape. Marc worked with Computer Work Station Sales as a support engineer before he moved to VERITAS UK as a Storage and Availability Presales specialist before joining Symantec in 2007. He spoke to emeka okafor.
Promoting Green IT
From Symantec perspective, being a software and infrastructure company and taking into cognizance that we are into storage and virtualization technology, promoting Green IT is something we are heavily into. We have a number of tools that help customers identify areas which they can actually save cooling and heating costs saving amount of storage that they use. As an example, we have one of our products that can identify when you are underutilizing your storage. One of the biggest problems you can have is underutilization of your storage. When you have all these and they are not being used you still pay electricity bill as you need to cool the systems. . We can identify the storage that is not in use and try to drive utilization up by mopping the underutilization storage to the storage element we can identify. So every thing Green IT, we have a number of tools also as a consulting firm that can identify how much power we can save by dragging up utilization process.
Optimizing Storage Resources Utilization
One of the things we looked at when we started the standardization initiative was that it is part of our bold strategies to identify within the storage management brief. One of the things we did was to identify where we could save customers Tier One storage cost by moving data from Tier One storage to the secondary storage having the same data. We do that in subtle space. We have a customer in Nigeria who is looking at ways to take their old data from Tier One old expensive disc and put it on a cheaper disc. He estimated that he could save approximately 80 per cent of his storage disc by moving the Tier One disc into the Tier Two disc at a much lower price than the Tier One disc. It means that the customer doesn’t need to buy a new storage system .He can buy the cheapest disc and a recycle forward will be able to take that data and put it on to shape.
Overview of Products
Symantec has a number of products. I have lost count but I think it has close to 200 products. Symantec is storage and availability company as well as a security company. We have a very bold range of products from the traditional security products, back up products, duplication, archiving, enterprise desktop management etc, but the joy of Symantec is that we are a heterogeneous company and we have a very broad range of applications on storage. According to IDC Report (late last quarter) Symantec is now the number one leader in the storage management space and we lead significantly over the other competitors. The product I work more is on high availability and storage management space.
Guidelines for a Successful Storage Strategy
Testing, testing, and testing. We did a Disaster Recovery Report in 2008 and one of the problems we had is that people are not testing the disaster recovery strategy enough. People will do DR test once a year but it is not effective. It’s really not effective to cover all the bases. Two tests once every six months is ideal. There is need to do for instance virus test to ascertain what will happen if virus hits the system and that is very important. Besides testing, DR is expensive especially if you are running critical operations like Telcos and mobile providers of the billing system. You cannot switch that system off otherwise you will be affecting the service of your consumers. So you have to balance how you are going to test your DR without affecting your customers, your bottom line, and your staff. I think the industry is thinking more along how to automate the testing without having disruption and Symantec has ways we actually allow you to automate DR tests without disrupting your actual application.
It is one key word when it comes to disaster recovery- the planning. Having a good disaster recovery plan and doing your risk analysis is most important in DR strategy because whatever happens we make sure that it works.
Best Practice for Disaster Recovery
It is firstly, the plan has to be in place. Be it internal plan or an outside consulting plan, the business has to have understanding of what the risk appetite is. What can they afford to do without and for how long? If it is a financial institution that is doing online trading, it can’t really be down. Government legislation in some cases will actually disallow that so your risk appetite has to be assessed before you can identify. So once your DR plan is actually in place and you have identified your risk appetite then you can identify the way you go. But remember how much you do it depends on cost as we have a sliding scale for various services I think the most important thing when talking about best practice is that once you identify the risk appetite you must identify plan and once your plan is in place it must be assessed. We have a very interesting statistics that in 2007 we found 55% of our respondents at the C level were involved in DR planning process. Last year we found that it dropped to 33%. So one question is that has DR become little focused or was it a defect in the organization that it just had to happen? It’s a question I have asked in Nigeria. The people I have spoken to in Nigeria are very more executive level discussions. The C level is involved in the DR strategy, DR process and DR planning. Either that in your office you will have a DR strategy committee to discuss the most important issues on DR strategy and not doing it once and leaving it because you need to continue with your testing on hourly basis and at the centre. One wrong man point can invalidate the whole outline
Focus of Symantec Products
It all depends. A lot of people even small to mediums are trying to locate their risks appetite, what they can do to keep their businesses up and running. From small to mediums if they lose their data could mean the end of the business. So you get to look at ways to do it. Small to mediums may not have DR strategy the way a financial house will have with gig net, internet. We play in all spaces, be it small to medium businesses, even to consumer.
IT Risk Management
IT risk management from Symantec perspective, we do certainly get involved in IT risks assessment in understanding the risk appetite with the customer. From my perspective, IT risk management understands the risk of the business either from internal or external, hacking, be it data loss, natural disaster or whatever it could be and und a committee in change control. Remember if you don’t have a change committee you are introducing risk into your environment.
Customers in Nigeria
I met with a number of executives from finance a couple of months back and the interesting thing to me was that although this knowledge is special but what made clear to me at the moment is that the CIOs are certainly coming down the line. Nigeria seeing what is going on in the Americas, India, MEA and Europe, there is legislation about keeping your data available, there’s legislation about holding data especially in the finance industry so it is in their minds. I wouldn’t say from my experience in dealing with the people. Email availability all the time is very important to people, I have a very lengthy discussion with CIOs about a month ago around the six points and it is very much in the full front of their minds.
New Products
What you will see coming down the line in the nearest future is looking at ways of mitigating the risks to the business. We mitigate risk by automating processes and by doing correct testing. What we will be looking at in our new product is that we will be looking at ways to go and test the environment and do risk analysis on the environment, weigh and identify the risks and report home the risk before problem happens. High availability cost ream technology will do the risks of the strategy and help check analysis and find out where issues are. It is one of the control processes you can look at multi- faceted, if one of the PCs fails its all about mitigation of risks
Energy Problem
One of the things Symantec is driving for is to reduce the amount of heating in the environment. One of the things talked about in the DR report as well as the stage of the data centre report just released is that the strategy of the CIO data center manager is still around consolidation, virtualization and automation. These are the three key areas in the 2007 report that came up again in 2008. By going the virtualization route, you are driving down the electricity needs. The Green IT makes this strong. So if we can tie Green IT with the strategy of the data center we are driving down the huge need of electricity. With our technology you use less service and storage so we are helping the customer drive down demand for electricity used to cool and power the data center. Virtualization is one of the strategies from Symantec through which demand for storage electricity is reduced. With the cost ream technology you don’t need as many services so you are driving down the cost of electricity again. There is electricity problem even in South Africa also. It is not just Africa that has electricity problem. There was a report in California running out of power. There’s a problem in Florida. Electricity is a global crisis so Symantec and IT industry have to look at innovative ways to drive down need for this power.
E-Business
NDPC @ 2025 Data Privacy Day, Calls for Collaboration on Awareness
Nigeria Data Protection Commission (NDPC) has called for increased collaboration to raise awareness and foster data privacy and protection across Nigeria.
The call was made by Dr. Vincent Olatunji, national commissioner, NDPC, during an event marking the 2025 World Data Privacy Day in Lagos.
World Data Privacy Day, observed globally on January 28 every year, serves to highlight the importance of data privacy.
The theme for this year’s observance was “Respecting Privacy, Safeguarding Data, and Enabling Trust.”
Olatunji, who joined the event virtually, stressed that collective action was required to prioritise data privacy in order to attract foreign direct investment into Nigeria.
In his speech, Olatunji outlined the importance of protecting personal data, emphasising that everyone must understand how to safeguard their personal information.
“We need to know how to protect our personal information and data and make sure that we do not share personal information anyhow,” he said.
He also urged data controllers and processors to ensure the protection of data under their care.
Olatunji further discussed the necessity of developing a robust digital economy in the country, which depends on a comprehensive approach to data management, policies, and strategies.
“We all need to work together to make it happen,” he added.
Highlighting the Commission’s progress, Olatunji noted that over 10,000 people had been trained, to create 500,000 jobs in the Nigerian economy through data protection initiatives.
Mr. Tokunbo Smith, president, Data Knowledge Information Privacy Protection Initiative (DKIPPI), also spoke at the event, urging Nigerians to make full use of the Nigeria Data Protection Law, which was passed in June 2023.
Smith praised President Bola Tinubu for signing the law into effect, calling it a “day of freedom for Nigerians.”
He highlighted the law’s provision that empowers individuals to take legal action against anyone who misuses their personal data.
Smith also commended the NDPC for its efforts in training data protection officers and providing certification exams, encouraging Nigerians to leverage these opportunities to protect their data and explore career paths in data protection.
Mr. Fiyinfolu Okedara, guest speaker, further emphasised the need for continuous awareness of data privacy.
He explained that data protection should be an ongoing process, not just a one-time event.
Okedara urged both organisations and individuals to prioritise data privacy education year-round, rather than only on World Data Privacy Day.
During the panel discussion, Mr. Gbenga Sesan, executive director, Paradigm Initiative, stressed that respecting data privacy is a shared responsibility.
He urged people to safeguard their personal data by not writing it down carelessly and to foster trust by ensuring data protection is prioritised.
Mr. Olumide Babalola, another panelist, raised awareness about the future implications of data privacy, predicting a time when children might sue their parents for creating digital footprints for them.
He stressed that consent should always be obtained before adding someone to a WhatsApp group, as failing to do so would constitute a breach of privacy.
The event aimed to foster greater awareness of data privacy and promote best practices among individuals and organisations, ensuring that data protection remains a priority in Nigeria’s evolving digital landscape.
E-Business
Nvidia Loses over $500Bn in Market Value amid DeepSeek’s Rise
Nvidia, world leader in accelerated computing, lost about $589 billion of its market value on Monday amid rise in DeepSeek.
DeepSeek, a private Chinese company founded in July 2023 by Liang Wenfeng, is an open-source large language model that relies on what is known as “inference-time computing,” meaning “they activate only the most relevant portions of their model for each query, and that saves money and computation power”
Nvidia, on the other hand provides a variety of products and services, including GPUs, AI software, and cloud gaming.
According to Bloomberg, the loss was driven by the company’s shares plummeting by 17 percent during midday trading on Wall Street.
The steep decline reverberated across global markets due to Nvidia’s substantial influence on major indices.
In the United States, the S&P 500 fell by 2.3 percent, while the Nasdaq 100 dropped 3.6 percent.
European markets were similarly affected, with Frankfurt and Paris stock exchanges closing in the red, while London finished flat and Asian stock markets recorded losses.
Technology giants like Microsoft and Alphabet, the parent company of Google, also saw their shares decline, however, Meta managed to buck the trend, trading in the green.
Nvidia has been a major beneficiary of the influx in spending on artificial intelligence (AI) because of the company’s semiconductors, which are essential for AI technologies to work efficiently.
However, the publication said the recent emergence of DeepSeek, a Chinese chatbot platform, appears to have shaken up the AI industry.
DeepSeek recently overtook ChatGPT as the top-rated free app on Apple’s US app store.
In 2022, the US imposed restrictions to limit exports of advanced GPU chips to China.
However, DeepSeek’s researchers claimed they trained their latest model on Nvidia’s H800 chips.
The training was approximately $6 million, which is a fraction of the usual expense for developing high-end AI systems.
DeepSeek’s breakthrough in the AI industry comes as the US intensifies its efforts to maintain dominance in the field with the unveiling of the Stargate Project.
The Project, which was announced by President Donald Trump, is a strategic collaboration between Oracle, Japan’s SoftBank, and OpenAI, the creators of ChatGPT.
OpenAI stated that the initiative would strengthen US AI capabilities, create thousands of jobs, and enhance national security.
E-Business
Mobile App Usage to Drop By 25 Percent on AI Assistants- Study
By 2027 mobile app usage will decrease by 25 per cent due to AI assistants, according to Gartner, Inc. Smartphone users will turn to AI assistants, such as Apple Intelligence, ChatGPT, Google Gemini, Meta AI, and others to replace apps for many functions.
In addition to the impact of AI assistants, apps will be consolidated across separate brands and companies, creating mobile app partnerships or consortiums to reach more users per app at scale and defray the cost of creation and maintenance.
“CMOs should begin scenario planning for the impacts of decreased mobile app usage,” said Emily Weiss, senior principal for the Gartner Marketing Practice.
“Brands with low app engagement and retention will likely be first impacted – this will be a positive development for brands that are not overly reliant on driving revenue via apps as app development costs will decrease.
Other brands may be severely impacted by the disintermediation of users turning to AI assistants for services.
The loss of app users will also result in the loss of first-party data collection and the ability to reach fewer users via mobile push notifications,” she added.
By 2026, over 1/3 of web content will be created for the purposes of Gen-AI powered search.
According to Gartner’s 2024 CMO Spend Survey of 395 respondents between February and March 2024, the average CMO allocated almost a quarter of their digital marketing budget to search.
Other than end users directly visiting a website, search currently drives more traffic to the average commercial enterprise website than any other referral source.
Given this, a loss of search driven traffic due to algorithmic shifts by major search engines would result in tangible, negative commercial impact to any organisation.
“CMOs will need to direct their teams to hire talent with a strong understanding of how GenAI, and broader AI influences, impacts the performance of their content in search algorithms,” said Weiss.
“It will be important to upskill the function by investing in search and content talent with AI skillsets. These associates will need to have familiarity with creating or optimising content to train and rank within evolving search algorithms,” Weiss added.
By 2028 digital marketers will move 30 per cent of their paid social budget to support advertising and partnerships on subscription-based channels.
It is becoming more challenging for CMOs to maintain, let alone grow, their reach and engagement among consumers.
This is especially true as consumers shift their tech and media behaviors away from social media, to other platforms and subscription based channels.
Gartner’s 2024 CMO Spend survey found that since 2022, paid social has maintained the highest budget allocation for all digital media spend.
In 2024, B2C Marketing leaders reported allocating 14.3 per cent for their digital channel budget to social media advertising (an increase from 12.3% in 2023).
“Closed group communities and subscription channels offer a potential alternative for social media weary consumers and content creators who want to do more than feed the algorithm,” said Weiss.
“Brands can leverage closed-group subscription channels – such as Substack, Patreon, and Discord – and the professional creators on them to reach relevant target audiences who are already engaging with content they self-selected into consuming.”
By 2027, 85 per cent of customer data will be xollected from automated interactions or those led by AI agents. Current AI models, such as large language models (LLMs), lack the agency to autonomously execute tasks and adapt in complex environments.
However, as new levels of intelligence are added, new AI agents are poised to quickly become more capable and reliable as brands seek to address customer facing use cases.
“There will be more AI agents than people, so while current approaches require humans in the loop, this idea will quickly become antiquated.
“Marketers will need to determine when and how they can trust AI agents to act on behalf of the brand and customers across key areas,” said Weiss.
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