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The World Needs Visionary, Courageous Leaders

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By Austin Okere

Today’s leaders must be effective communicators who embrace depolarization, paradox, and compassion—and who take action without fear.

  • As society faces a range of global challenges, it looks for leaders who can create positive change and share responsibility across sectors.
  • Today’s leaders must reject black-and-white thinking, be comfortable with uncertainty, and empathize with others.
  • Leaders are distinguished by whether their actions and attitudes are influenced by courage or fear.

 Effective leadership plays a critical role in shaping the success of any society or organization. As American author John Maxwell declared, “Everything rises and falls on Leadership”

 In our complex and connected world, society faces mounting environmental and humanitarian crises. Leaders must help drive societal change by taking into account not just profits, but also people and the planet. They must help society determine what type of growth is necessary and sustainable and what type of growth we can no longer afford. To accomplish this, today’s leaders need three essential traits:

They must be visionary. Bold, forward-thinking leaders see farther and more clearly than others, often anticipating what lies ahead. They motivate teams to perform at their best.

They must be collaborative. Such leaders encourage a greater diversity of ideas to flourish, and they make sure no one individual or entity shoulders the entire burden of any task. Collaborative leaders know how to share responsibility across all sectors to solve pressing societal challenges.

They must be willing to learn. Emerging technologies such as artificial intelligence and large language models introduce leaders to new challenges on a regular basis. Leaders must be ready to constantly learn, unlearn, and relearn diverse skill sets to keep up with the changes. By embracing innovation and creativity, leaders can move beyond current restrictions and unlock more possibilities, iteratively creating new and improved realities.

Essential Competencies

To discover what qualities accomplished leaders should possess, Ausso Leadership Academy conducted an inquiry in partnership with AACSB. The academy is a mentorship program in Lagos, Nigeria, that I founded for executives and entrepreneurs. Our investigation showed us that leaders must develop capacity in three areas: depolarization, paradox, and compassion. These skills are so important for future leaders that business schools should provide opportunities throughout their curricula for students to develop them.

I speak about these capacities in a YouTube video on the #BusinessInsightsWithAO channel, but here’s a closer look at each one:

Depolarization is the ability to reject black-and-white thinking, embrace complexity, and explore alternative perspectives. It requires self-awareness, an open mind, and a nonjudgmental attitude that allows to engage in meaningful dialogue.

A professor could teach students about depolarization by dividing them into two groups that stand at opposite ends of the room and study a graphic on the floor. From one perspective, the graphic will look like the figure 6; from the other perspective, it will look like the figure 9. Students should discuss how they see the graphic from their position, and then switch sides with their peers.

This exercise teaches students that they must learn to listen to each other, acknowledge their different viewpoints, and find common ground. It shows them that people can create a more peaceful and harmonious world when they come together with respect, empathy, and understanding.

Paradox is the willingness to embrace uncertainty and acknowledge the interdependence of opposing forces. It involves operating with a curious and inquisitive mindset, recognizing personal limitations, and being honest with ourselves and others.

A faculty member could teach the concept of paradox by giving all students pieces of a jigsaw puzzle that depicts an elephant. Based on the pieces in their hands, students should try to guess what the whole image is. Those who see only the tail might think they’re looking at a rope; those who see only the thick legs might think they’re looking at a tree. The true image only emerges when all the pieces are put together.

Through this exercise, students are invited to explore the complexities of the human experience. They learn that sometimes the things that seem irreconcilable can be connected in ways that are not immediately apparent.

Compassion is the capacity to empathize with and understand different cultural backgrounds and personal experiences. It necessitates maintaining a broad perspective, avoiding confirmation bias, and striving to understand as well as to be understood.

Compassionate leaders radiate warmth, kindness, and understanding; they exude a sense of serenity that eases the burdens of those around them. Quite often, a high-performance member of the team falls on challenging times and simply needs an empathetic ear. If the compassionate leader offers a comforting word, the team member will feel a sense of hope, knowing that someone is willing to help.

To teach compassion, a professor can ask students what they would do if a team member dropped the ball on an important project. The class is likely to respond that the colleague should be removed from the team. Then the professor should remind the class that the individual is historically a high performer and suggest that the person might be going through some personal difficulties. At this point, students might view the situation differently and conclude that they should support their team member through this tough patch by showing compassion.

The Importance of Generative Listening

In addition to developing these crucial capacities, leaders must possess the ability to communicate effectively. Communication is always a two-way track, and the key part is generative listening, which happens when people listen intently, with curiosity and openness, to what each person has to say. Generative listening is not about waiting for a preconceived answer, but about creating spaces where others can feel heard, valued, and understood.

Generative listeners are not just waiting for their turn to speak, but truly seeking to understand and learn from each other. They offer words of encouragement, support, and affirmation, making each person feel safe to share their thoughts and feelings. They reflect back what they hear, ask thoughtful questions that deepen the conversation, and create spaces of respect and authenticity.

To become empathetic listeners, leaders must quiet the voices of judgment, cynicism, and fear and open themselves to the expectation of learning something new. They must step outside themselves, realizing that the truth is more conditional and experiential than their lone egos can fathom. Sometimes leaders are so arrogant that they are fully confident in their own incorrect views. Their need to be right trounces their need to learn what is true. But truth is the essential foundation for producing good outcomes.

A professor can teach generative listening by having students imagine a mathematics classroom for children. In this class, the teacher presents an addition problem to a young student named Mary: “If I give you these two apples and then I give you two more, how many apples will you have?” Mary confidently replies, “Five.” Instead of chiding Mary for her incorrect answer, the teacher should ask how she came up with that number. At that point, the teacher would learn that Mary already has an apple in the lunch bag that her mother packed.

Professors also can show students the power of generative listening by inviting them to share their experiences and learn from each other.

An Analysis of Leadership Attitudes

 As a leadership consultant and an entrepreneur-in-residence at Columbia Business School in New York City, I spend a great deal of time considering the traits that distinguish leaders from each other. I have determined that one critical quality is their attitudes toward delivery (producing the desired goods and services) and accountability (taking responsibility for how the work gets done). Are their attitudes influenced by courage or by fear?

To be continued


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NITDA DG Calls for Innovation-Led Economic Rebirth @ Kano Startup Weekend

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Kashifu Inuwa, the Director General of the National Information Technology Development Agency (NITDA), has called for a fundamental shift in Kano State’s economic strategy, urging stakeholders to embrace innovation, technology and collaboration as the drivers of growth in the 21st century.

Speaking at the Kano Startup Weekend, Inuwa acknowledge Kano’s long-standing reputation as the commercial nerve centre of Northern Nigeria and the wider Sahelian region, noting that its history of trade, enterprise and human capital provides a solid foundation for future growth.

He emphasised that while these strengths powered Kano’s success for centuries, the modern economy now offers even greater opportunities through innovation and technology.

He described innovation as the process of transforming ideas into impactful solutions through commercialization, stressing that when ideas are effectively deployed, they create value, solve societal challenges and generate sustainable economic growth. He noted that Kano’s large market, strategic location and vibrant entrepreneurial culture place it in a strong position to take advantage of innovation-driven opportunities.

According to him, “Innovation is the process of taking an idea from inception to impact. Invention on its own is a cost centre, but when you commercialise an idea, when you turn it into a product or service that solves a real problem and creates value, that is when you begin to drive economic growth and inclusion.”

He noted that the state hosts numerous degree-awarding institutions across federal, state and private ownership, providing a strong base for human capital development. However, he expressed concern that these institutions often operate in isolation from industry, with research outputs rarely translating into commercial or industrial applications.

He explained that innovation does not happen in silos and stressed the need for a strong, interconnected ecosystem that brings together academia, industry, startups, entrepreneurs and government.

According to him, universities should conduct research informed by industry needs, industries should leverage research to improve productivity and competitiveness, and startups should serve as the bridge that converts ideas into market-ready solutions.

He further encouraged entrepreneurs to leverage technology to build businesses that can grow beyond local markets, explaining that innovation-driven enterprises have the power to scale rapidly, create jobs and position Kano competitively at both national and global levels. According to him, digital platforms and emerging technologies now make it easier for startups to reach wider markets and develop solutions that were previously unimaginable.

“You can start your business here in Kano, but your thinking must be global from day one. Technology has removed barriers. With the right skills and platforms, a startup in Kano can build solutions that serve not just Nigeria, but the world,” he noted.

Highlighting NITDA’s ongoing interventions, the Director General outlined the Agency’s commitment to building national innovation capacity through targeted human capital development programmes. He cited the Digital Literacy for All (DL4ALL) initiative, which aims to equip Nigerians across all segments of society with essential digital skills, and the 3 Million Technical Talents (3MTT) programme, designed to produce a pipeline of globally competitive technical professionals in areas such as software development, data analysis and emerging technologies.

He said, “Through DL4ALL, we are ensuring that Nigerians at all levels have the basic digital skills needed to participate in the digital economy, while 3MTT is deliberately building a pipeline of globally competitive technical talents who can drive innovation, create jobs and attract investment.”

He explained that these programmes are key pillars of President Bola Ahmed Tinubu’s Renewed Hope Agenda, which prioritises skills development, innovation, job creation and inclusive economic growth as pathways to national prosperity. According to him, empowering Nigerians with digital and technical skills is essential for building a resilient economy capable of competing in the global digital landscape.

“President Tinubu’s Renewed Hope Agenda is about investing in people, empowering them with relevant skills and creating opportunities for inclusive growth. At NITDA, we are using digital skills and innovation as tools to translate that vision into real economic impact for Nigerians,” he said.

Inuwa urged all stakeholders in Kano to work together to build a functional innovation ecosystem that can unlock the state’s vast potential. He expressed confidence that with the right mindset, strong collaboration and sustained investment in digital skills and innovation, Kano can reclaim its historic leadership role and emerge as a major innovation and entrepreneurship hub in Nigeria and beyond.


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Sterling Bank Renewable Energy Colloquium Urges Stakeholders to Unlock Nigeria’s Clean Energy Potential

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Sterling Bank Limited on Monday convened stakeholders in the renewable energy industry to explore strategies for accelerating Nigeria’s transition to clean energy and boosting economic growth.

Sterling Bank Renewable Energy Colloquium Urges Stakeholders to Unlock Nigeria’s Clean Energy Potential

L-R: Mr. Ayo Ademilua, President, Renewable Energy Association of Nigeria; Dr. Jekwu Ozoemene, Group Executive, The Alternative Bank; Mr. Biodun Ogunleye, The Honourable Commissioner, Lagos State Ministry of Energy and Mineral Resources; Mr. Dele Faseemo, Group Executive, Coprporate and Investment Banking, Sterling Bank; Engr. Bem Samuel Anyangeuor, Representative, Honorable Minister of Power and Mr. Oluwaseyi Okunnuga, Group Head, Renewable Energy & Sustainability Finance, Sterling Bank at the just concluded Renewable Energy Colloquium held in Lagos recently.

The colloquium, themed “Beyond the Grid: Unlocking New Frontiers in Renewable Energy”, was held in Lagos and brought together policymakers, financiers, and industry leaders to deliberate on priority areas for action.

In his opening address, Managing Director and Chief Executive Officer of Sterling Bank, Mr. Abubakar Suleiman, represented by Mr. Dele Faseemo, Group Executive, Corporate and Investment Banking, said the bank would focus on regulation and financing to expand access to energy.

He noted that energy access remained critical to supporting economic growth and achieving Nigeria’s ambition of building a one trillion-dollar economy.

Delivering a keynote address titled “Scaling Electrification in Nigeria: The REA Impact”, Managing Director of the Rural Electrification Agency (REA), Dr. Abba Aliyu, represented by Mr. Abba Hayatudden, said Nigeria required about 26 billion dollars to bridge its energy deficit.

Aliyu explained that the energy transition strategy integrates grid, mini-grid and off-grid technologies to achieve universal, reliable and sustainable energy access while aligning with national development and climate goals.

Minister of Power, Mr. Adebayo Adelabu, represented by Engineer Samuel Ayangeaor, commended Sterling Bank for convening the dialogue.

He said renewable energy and rural electrification were central to the Federal Government’s Renewed Hope Agenda.

“The Ministry of Power has continued to expand electricity access to underserved communities to drive economic growth, foster industrial activity and create jobs across the nation,” Adelabu said.

Lagos State Commissioner for Energy and Mineral Resources, Mr. Biodun Ogunleye, highlighted the state’s efforts in renewable energy, including the ongoing two-gigawatt grid-scale solar project.

He described it as the most ambitious energy transformation ever undertaken by the state.

Chief Executive Officer of Sterling One Foundation, Mrs. Olapeju Ibekwe, urged participants to move beyond communiqués and act with intention to deliver meaningful impact.

The colloquium featured panel sessions on financing and scaling green energy solutions in Africa, among other discussions.


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Cellulant Taps Freddie Oduro to Lead Enterprise Payments Expansion in Ghana

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Mr. Freddie Oduro, New Country Manager for Ghana.
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Cellulant, a leading Pan-African payments company enabling seamless digital transactions across Africa, has appointed Mr. Freddie Oduro as its new Country Manager for Ghana.

Cellulant Taps Freddie Oduro to Lead Enterprise Payments Expansion in Ghana

Mr. Freddie Oduro, New Country Manager for Ghana.

Freddie’s appointment is a key step in Cellulant’s broader strategy to deepen its presence in priority markets by accelerating the acquisition of in-country enterprise businesses and strengthening its position as the payments partner of choice in Africa.

Freddie brings over a decade of commercial and strategic leadership experience in the telecommunications and financial services sectors, with expertise in  sales, business operations, and market expansion.

In his new role, he will drive merchant acquisition, strengthening partnerships, oversee collections and payout operations, while ensuring strong internal controls and regulatory compliance.

He joins Cellulant from Payaza and previously served as Sales Director at Cellulant, where he helped significantly expand the company’s footprint in Ghana.

Cellulant has been powering payments in Ghana for leading brands in sectors like e-commerce, utilities, oil and gas and retail, helping them offer their customers a wide range of secure digital payment options.

“We are happy to welcome Freddie back to the Cellulant family,” says Richard Gesimba, Chief Revenue Officer at Cellulant. “Ghana remains a critical market for us, with immense potential driven by rising digital payments adoption.

“As we sharpen our focus on in-country enterprise customers, Freddie’s leadership and industry insight make him the ideal person to steer our Ghana operations.”

The appointment comes at a transformative time for the company. Following a strategic shift between late 2023 and early 2024, focused on streamlining operations, doubling down on enterprise payments, and strengthening customer intimacy, Cellulant achieved profitability in 2024 and continues to build on this momentum.

The company now processes close to 4.5 million transactions daily for businesses across Africa, reinforcing its position as a fintech leader.

“I am honoured to return to Cellulant and lead the Ghana team at such a defining moment,” says Freddie, Country Manager for Cellulant Ghana. “Ghana presents a tremendous opportunity.

“We will ramp up our efforts to sign on more local merchants, strengthen our compliance and control frameworks, and introduce innovative solutions like Tingg Edupay, our automated school fee management solution that eliminates reconciliation delays by validating payments in real time and instantly updating student accounts.

“We will build on Cellulant’s strong foundation to deliver real value, reliability, and economic impact.”

Ghana’s digital payments sector continues to grow steadily, supported by increased mobile money usage and a progressive regulatory environment. Between January and October 2025, the value of mobile money transactions hit about GH¢ 3.6 trillion, up sharply from GH¢ 2.37 trillion in the same period of 2024.

Registered mobile money accounts now exceed 79 million, demonstrating strong consumer and business confidence in digital financial services and in turn creating many opportunities for payment innovation.

This leadership appointment underscores Cellulant’s commitment to building a resilient, high-performance organisation geared towards playing a pivotal role in the next era of Africa’s digital economy.

Looking ahead to 2026, Cellulant plans to further enhance the user experience on its payment platform, Tingg, and expand its  footprint across Ghana.


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