E-Business
HR – an Important Contributor to Business Longevity Through Acquisition and Partnerships
By Yewande Ayowole-Oso, HR Director, Anglophone West Africa at Schneider Electric
Business continuity and longevity remain a focal point for businesses in the constantly evolving world. In a time of emerging technologies, acquisitions, and an increasingly diverse and inclusive workforce, HR teams have emerged as all-important contributors to organisational business continuity.
The ever-transforming global workplace has triggered a rapid shift in how HR professionals around the world adapt to these changes. Indeed, the HR team’s role has moved beyond personnel managers to strategic business contributors. And like our counterparts across the globe, Nigerian HR teams are now focusing on delivering strategies for employee wellbeing, diversity, equity, inclusion, and talent retention – all to realise business continuity.
The focus now is on harnessing the potential of employees within the organisation, growing a pool of truly talented individuals who will contribute to organisational success whilst working in a nurturing, opportunity-abound environment.
Critical to the above, are HR professionals’ ability to understand the nuances of the organisations’ operations well enough to develop a strategy which contributes towards corporates’ focus on business success and longevity. The areas in which the HR function can contribute strategically are highlighted below.
Realising acquisition success
Acquisition and partnerships play in a vital role in ensuring business continuity. However, these are very sensitive processes in business growth and how this is managed can make a dramatic difference in the desired organisational growth.
HR teams play a pivotal role in organisations’ acquisition endeavours. Navigating cultural integration, especially during acquisitions, demands finesse and cultural awareness, which HR’s business acumen help achieve.
Whilst Nigeria might not experience acquisitions frequently on a local level, it is safe to say that if you are part of global HR team, your role, like your global counterparts, will be to ensure that the process runs smoothly.
When going through an acquisition process, HR’s role starts early, even before the ink dries, as the team is responsible for establishing a clear and transparent communication path amongst the stakeholders.
The ability to conduct cultural due diligence becomes paramount, ensuring a smooth transition by identifying potential clashes and differences whilst identifying existing similarities and areas of strength.
Importantly, it is HR’s role to assist employees, both existing and from the acquired entity, to ease into newly merged organisation by integrating and redefining the culture and corporate values of the newly evolving organisation.
Fundamental to a successful business growth is ensuring that the merging companies develop a shared vision, mission, and strategy. The HR team remains critical in building trust and solidifying relationships during and after the acquisition process.
In summary, the first step is unpacking the merging organisation’s existing culture by discontinuing current practices, attitudes, and behaviours. The second stage is transition which involves familiarising the workforce with new concepts based on a desired culture. The final stage is establishing the culture by reinforcing new practices, attitudes, and behaviours.
Also, decision-making processes, collaboration tendencies, communication styles, and organisational concepts are also critical factors that will contribute to establishing an integrated plan that allows for a seamless transition and the realisation of a new organisational culture.
Additionally, change management remains a continuous process within organisations particularly during new acquisitions and partnerships. HR can play a dual role here by both initiating and leading the change and serving as a facilitator for the changes initiated by the other stakeholder. Stakeholder concerns should also be addressed, and the relevant solutions communicated to foster a successful partnership.
Technology also has an innovative role to play in smoothing the acquisition and transition process. It acts as an enabler, simplifying and streamlining processes, tasks, and enhancing productivity.
Technology and digital HR systems provide the tools with which the HR team can analyse data and provide valuable insights into changing workforce demographics, employee knowledge, skills and abilities landscape which is particularly beneficial when working with diversified and expanding workforce.
There is no doubt that HR professionals play an integral role in company’s acquisition and partnership processes. HR teams are responsible for the organisation’s most important asset, its people. HR has and can truly solidify its role as strategic business partner in organisations when acquisitions and partnership are adapted as a means of enhancing business longevity.
Nvidia, world leader in accelerated computing, lost about $589 billion of its market value on Monday amid rise in DeepSeek.
DeepSeek, a private Chinese company founded in July 2023 by Liang Wenfeng, is an open-source large language model that relies on what is known as “inference-time computing,” meaning “they activate only the most relevant portions of their model for each query, and that saves money and computation power”
Nvidia, on the other hand provides a variety of products and services, including GPUs, AI software, and cloud gaming.
According to Bloomberg, the loss was driven by the company’s shares plummeting by 17 percent during midday trading on Wall Street.
The steep decline reverberated across global markets due to Nvidia’s substantial influence on major indices.
In the United States, the S&P 500 fell by 2.3 percent, while the Nasdaq 100 dropped 3.6 percent.
European markets were similarly affected, with Frankfurt and Paris stock exchanges closing in the red, while London finished flat and Asian stock markets recorded losses.
Technology giants like Microsoft and Alphabet, the parent company of Google, also saw their shares decline, however, Meta managed to buck the trend, trading in the green.
Nvidia has been a major beneficiary of the influx in spending on artificial intelligence (AI) because of the company’s semiconductors, which are essential for AI technologies to work efficiently.
However, the publication said the recent emergence of DeepSeek, a Chinese chatbot platform, appears to have shaken up the AI industry.
DeepSeek recently overtook ChatGPT as the top-rated free app on Apple’s US app store.
In 2022, the US imposed restrictions to limit exports of advanced GPU chips to China.
However, DeepSeek’s researchers claimed they trained their latest model on Nvidia’s H800 chips.
The training was approximately $6 million, which is a fraction of the usual expense for developing high-end AI systems.
DeepSeek’s breakthrough in the AI industry comes as the US intensifies its efforts to maintain dominance in the field with the unveiling of the Stargate Project.
The Project, which was announced by President Donald Trump, is a strategic collaboration between Oracle, Japan’s SoftBank, and OpenAI, the creators of ChatGPT.
OpenAI stated that the initiative would strengthen US AI capabilities, create thousands of jobs, and enhance national security.
By 2027 mobile app usage will decrease by 25 per cent due to AI assistants, according to Gartner, Inc. Smartphone users will turn to AI assistants, such as Apple Intelligence, ChatGPT, Google Gemini, Meta AI, and others to replace apps for many functions.
In addition to the impact of AI assistants, apps will be consolidated across separate brands and companies, creating mobile app partnerships or consortiums to reach more users per app at scale and defray the cost of creation and maintenance.
“CMOs should begin scenario planning for the impacts of decreased mobile app usage,” said Emily Weiss, senior principal for the Gartner Marketing Practice.
“Brands with low app engagement and retention will likely be first impacted – this will be a positive development for brands that are not overly reliant on driving revenue via apps as app development costs will decrease.
Other brands may be severely impacted by the disintermediation of users turning to AI assistants for services.
The loss of app users will also result in the loss of first-party data collection and the ability to reach fewer users via mobile push notifications,” she added.
By 2026, over 1/3 of web content will be created for the purposes of Gen-AI powered search.
According to Gartner’s 2024 CMO Spend Survey of 395 respondents between February and March 2024, the average CMO allocated almost a quarter of their digital marketing budget to search.
Other than end users directly visiting a website, search currently drives more traffic to the average commercial enterprise website than any other referral source.
Given this, a loss of search driven traffic due to algorithmic shifts by major search engines would result in tangible, negative commercial impact to any organisation.
“CMOs will need to direct their teams to hire talent with a strong understanding of how GenAI, and broader AI influences, impacts the performance of their content in search algorithms,” said Weiss.
“It will be important to upskill the function by investing in search and content talent with AI skillsets. These associates will need to have familiarity with creating or optimising content to train and rank within evolving search algorithms,” Weiss added.
By 2028 digital marketers will move 30 per cent of their paid social budget to support advertising and partnerships on subscription-based channels.
It is becoming more challenging for CMOs to maintain, let alone grow, their reach and engagement among consumers.
This is especially true as consumers shift their tech and media behaviors away from social media, to other platforms and subscription based channels.
Gartner’s 2024 CMO Spend survey found that since 2022, paid social has maintained the highest budget allocation for all digital media spend.
In 2024, B2C Marketing leaders reported allocating 14.3 per cent for their digital channel budget to social media advertising (an increase from 12.3% in 2023).
“Closed group communities and subscription channels offer a potential alternative for social media weary consumers and content creators who want to do more than feed the algorithm,” said Weiss.
“Brands can leverage closed-group subscription channels – such as Substack, Patreon, and Discord – and the professional creators on them to reach relevant target audiences who are already engaging with content they self-selected into consuming.”
By 2027, 85 per cent of customer data will be xollected from automated interactions or those led by AI agents. Current AI models, such as large language models (LLMs), lack the agency to autonomously execute tasks and adapt in complex environments.
However, as new levels of intelligence are added, new AI agents are poised to quickly become more capable and reliable as brands seek to address customer facing use cases.
“There will be more AI agents than people, so while current approaches require humans in the loop, this idea will quickly become antiquated.
“Marketers will need to determine when and how they can trust AI agents to act on behalf of the brand and customers across key areas,” said Weiss.
National Identity Management Commission (NIMC) has kicked off a three-day training program for 388 personnel aimed at enhancing the National Identification Number (NIN) enrolment process across the country.
The training, tagged “Refresher Training of Trainers on NIN Integration to the National Social Register: Technical and hands-on devices and field operations and procedures”, is in collaboration with the National Social Safety-Net Coordinating Office.
The training is also to equip personnel with the necessary skills to efficiently handle the complexities of enrolment processes
In her address at the event held in Port Harcourt on Monday, Abisoye Coker-Odusote, director-general and chief executive officer, NIMC, noted that the initiative aligns with the commission’s overarching goal of achieving secured and great success for the Renewed Hope social initiatives.
Represented by Adedapo Adedoyin, her technical advisor on ICT, the NIMC DG said the event is a pivotal initiative that marks a significant step forward in our mission to enhance and modernize the National Identification Number enrolment process across Nigeria.
She stated, “Today, I am pleased to announce the launch of a comprehensive training program aimed at refreshing the technical and operational skills of the National Social Safety-Net Coordinating Office State Operations Coordinating Unit and NIMC staff.
“This initiative focuses on practical and field-based exercises, ensuring that our teams are well-equipped to handle the complexities of enrolment processes with precision and efficiency.
“This initiative aligns with our overarching goal of achieving secured and great success for the Renewed Hope social initiatives. Through verified digital identification, we aim to improve the lives of Nigerians by providing them with access to essential services and opportunities that require a reliable and secure identity verification system”.
Coker-Odusote explained that the training program will be conducted in two batches, encompassing four states: Kwara, Nasarawa, Kano, and Rivers. A total of 388 attendees will participate in this initiative, including 225 NASSCO State Operations Coordinating Unit representatives, 35 NIMC facilitators, and 128 State support staff.
She added, “The sessions are meticulously designed to foster knowledge sharing and hands-on experience with NIMC’s enrolment device and software, ensuring that our personnel are adept at using these tools to their full potential.
“By empowering our teams with enhanced skills and practical experience, we are setting the stage for more efficient and accurate NIN enrolment processes across the nation”.
Coker-Odusote further said the training program “is a crucial step toward achieving the World Bank’s Identification for Development Initiative target of enrolling 180 million Nigerians with secure digital IDs.
“By bolstering our technical and operational capabilities, we are ensuring that NIMC is well-positioned to meet and exceed this target, thereby contributing to the global vision of inclusive and accessible digital identification for all”.
The NIMC boss8 called for collaboration between all stakeholders saying, “As we embark on this journey, I urge all participants to embrace this opportunity for growth and development.
“Together, we can build a robust and efficient National Identification System that will serve as the cornerstone for Nigeria’s social and economic progress.”
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