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Unity Bank Customers Win Over N.5m In Verve Card Promo

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Unity Bank customers, Nmeregini Chukwuebuka and Sharif Yusuf Mohd have emerged as winners of 500,000 and 150,000 naira respectively in the ongoing Verve National Consumer Promo.

Organized by payment processor, Verve Card Services Limited, the winners emerged in the August draw where other Unity Bank customers also won prizes including fuel vouchers, electricity payments, shopping vouchers, etc.

The promotion, which started in August 2023, will run till January 2024. It presents an opportunity for all Unity Bank’s Verve cardholders, active and inactive, to win the different categories of prizes. However, customers are advised to activate their Verve Cards and increase their frequency of transactions across any transaction channels – POS, ATM and WEB in order to increase their chances of winning.

To win as a Unity Bank Verve card holder, customers are expected to perform at least two additional transactions with their Verve cards every week, with a customer’s chance of winning increasing with the frequency of transactions.

Congratulating the Unity Bank winners, the Head of E-Business, Eghomware Iyamu commended Verve Card for organizing the promo which is intended to drive uptake of technology, e-banking and financial inclusion.

He expressed satisfaction with the partnership that exists between the organization and Unity Bank which has been mutually beneficial in terms of increased adoption of the cashless society, digital payment and convenient Banking.

Speaking further on the reward, Iyamu stated: “Unity Bank is happy to continue the issuance of Verve Card whilst the promo presents a unique opportunity for Unity Bank customers who transact with their Verve cards to enjoy substantial financial benefits in cash, vouchers and other gifts”.

He added that “Verve Card also allows Unity Bank customers to take advantage of added security and convenience that comes with the Verve cards, which offers advanced security features, reducing the risk of fraudulent transactions; while providing customers with the convenience of making payments and withdrawals at numerous locations across the country.”

Mr Iyamu therefore invites customers of Unity Bank Plc to pick up and activate their Verve cards to enhance their overall banking experience.

As Nigeria’s top retail lender, Unity Bank values its customers and strives to offer them attractive incentives for their trust and patronage. This promo aligns with the bank’s commitment to rewarding customer satisfaction and loyalty.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Financial

FG Reassures on Integrated Personal Payroll Information System’s Safety

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The Integrated Personal and Payroll Information System (IPPIS) database is safe and secure, Office of the Accountant General of the Federation (OAGF) assured.

The assurance is on the heels of recent insinuation of tampering and compromise of the system. Assurance of its safety and security was given in a statement issued on behalf of the Office by the Director of information, Mallam Bawa Mokwa.

The OAGF restated that the database had not been compromised assuring that employees’ personal data on the database was safe and secure.

The OAGF, which manages the IPPIS and other financial management initiatives of the Federal Government, said it was already implementing its ICT security policy that aims to ensure that its digital assets are secured in line with global best practices.

The Office explained that no data was saved on its website, adding that the IPPIS used the website to only share information and not for any transaction.

“The IPPIS is not using the OAGF website for any transaction. The website is actually the medium to share information.

Neither payroll nor payment is made through the website, therefore, no data is contained in the website,” it said. The OAGF stated that the IPPIS validation portal that was recently developed for updates of employees’ information was deployed for a period and after the exercise, the data were pulled out and the site shut down permanently.

According to the Office, “the IPPIS Validation Portal was deployed on a secure platform. A secured database and application were purchased from the popular HELIX-FONS.’

The Office acknowledged that the IPPIS was of utmost importance to Nigerian workers, thus it became imperative to assuage the fears of any loss or breach of employees personal data in the IPPIS database.


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Banks, NDPC Partner to Enhance Data Security

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The prospects of active data protection and security has brightened with the partnership between Nigeria Data Protection Commission (NDPC) and banks to create awareness about the requirements and operations of the Data Protection Act.

With more than two-thirds of Nigerians’ personal data and transactions in excess of a billion, banks arguably have the largest private data bank and are seen as critical stakeholders in data privacy and security.

While banks constitute less than one per cent of the over 500,000 data processors’ organisations in Nigeria, their huge customers’ base and data make them one of the most significant pillars of national data protection and security.

The KPMG West Africa Banking Industry Customer Experience Survey 2023 found that “the security, integrity, and privacy offered by banks continue to be important values for customers”, with a sense of security and privacy moderating customers’ choices. The survey also found a notable increase in digital lending, which exposes customers’ data to more online activities.

President, Association of Corporate & Marketing Communication Professionals of Banks (ACAMB), Mr. Rasheed Bolarinwa, during a working visit to NDPC headquarters in Abuja, engaged with the top management of the data protection agency with a view to achieving stronger collaboration with the financial services sector.

He said a stronger working relationship between NDPC and banks and other operators in the financial services sector would enhance regulatory oversight and achievement of the goals of individuals’ data protection and private security.

Dr. Vincent Olatunji, National Commissioner and Chief Executive Officer, Nigeria Data Protection Commission (NDPC), assured ACAMB of the NDPC’s willingness to collaborate with financial sector players.

According to him, the Commission’s role is not punitive but rather to ensure full compliance with the Data Protection Act.

He welcomed ACAMB and NIPR Finance Hub’s offer to support the Commission’s advocacy efforts.

He noted that the NDPC’s mandate is to safeguard individuals’ data privacy rights, foster safe personal data transactions, and prevent the misuse of personal data, among other objectives.

Analysts said collaboration between banks and NDPC would be a game-changer for Nigerian data security given banks’ extensive investments and experience in data privacy.


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Nigerian Banks Lose N42.6Bn to Fraud in Q2 2024 –  FITC

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Financial Institutions Training Centre (FITC), has reported an 8,993 per cent  rise in fraud losses in Nigeria banks, totaling N42.6 billion in  second quarter of this year.

Nigerian Banks Lose N42.6Bn to Fraud in Q2 2024 -  FITC

The report noted that the amount lost between April and June 2024 alone exceeded the N9.4 billion lost to fraud by the banks throughout the entire 2023.

According to the FITC Report on Fraud and Forgeries, Quarter 2, 2024, which was released on Saturday, the Q2 loss shows an 8,993 per cent increase in loss when compared with the N468.4 million lost in Q1 2024.

This also represents a 637 per cent increase when compared with the N5.7 billion loss recorded in Q2 2023.

FITC said ‘miscellaneous and other fraud’ types constituted the largest loss, representing 96.46 per cent of the total amount lost, with a value of N41.14 billion.

This was followed by losses from fraudulent withdrawals and computer/web fraud, amounting to approximately N781.2million and N400.7million, respectively.

The FITC report stated that there was a staggering 1,784 per cent increase in the total amount involved in fraud cases from Q1 to Q2 2024, with the sum escalating from N2.9billion to approximately N56.3billion in Q2.

The increase via cash is likely to be fuelled by the demand for cash ransom for kidnapped citizens by bandits.

A further analysis of the data shows a significant rise in the amount lost across all channels, except for mobile fraud, which recorded a decline.

In terms of magnitude, losses through bank branch-related channels rose by 31,497 per cent to a value of N42.2 billion in Q2 from N133.9 million in Q1 2024.

Additionally, computer/web frauds also saw a monumental increase of 1,560 per cent, with losses growing from N24million to N400.8million.

However, there was no indication of the amount lost due to ATM-related fraud, while mobile fraud recorded a decline in the amount lost from the previous quarter, decreasing by 59 per cent from N216.4 million in Q1 to N88.7 million in Q2 2024.

During the second quarter of 2024, fraudulent activities were carried out through various channels, including ATMs, online platforms like web and mobile banking, bank branches, and point-of-sale (POS) terminals.

Among instruments used, card fraud recorded a significant decrease, declining by 47.66 per cent. from 21,469 in Q1 to 11,237 in Q2.

In contrast, fraudulent activity involving cheques and cash increased by 36.67 per cent and 9.09 per cent, respectively, with cheques surging from 30 cases in Q1 to 41 cases in Q2, while the use of cash rose from 209 in the first quarter of 2024 to 228 in the second quarter of 2024.

With the staggering increase in losses to fraud, the FITC advised the banks to enhance their monitoring and auditing procedures.

According to the Centre, deposit money institutions can utilize AI-driven tools that flag unusual entries or patterns to implement continuous and automated monitoring systems that can detect anomalies or discrepancies in settlement files.

Additionally, regular unannounced internal audits focusing specifically on settlement processes can be conducted to identify and address any irregularities promptly.

“Access controls should also be strengthened by limiting access to settlement files to only a small, vetted group of authorised personnel given the appropriate clearance and are regularly trained on the latest security protocols.

“The implementation of multi-factor authentication (MFA) and role-based access controls (RBAC) can aid the reduction of the risk of unauthorised changes to settlement files,” FITC stated.

 


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