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GSMA, IBM Partner to Accelerate AI Skills in Telecoms Sector

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The GSMA and IBM announced a new collaboration to support the adoption and skills of generative artificial intelligence (AI) in the telecom industry through the launch of GSMA Advance’s AI Training program and the GSMA Foundry Generative AI challenge and program.

The AI training program, the first in a new series of courses by GSMA Advance, seeks to prepare telco leaders for the AI-era and bridge skills gaps in the telecom industry, by equipping members with skills and knowledge to help effectively leverage Gen AI technologies utilizing watsonx, IBM’s AI and data platform with AI assistants.

The training program, designed for telecoms leaders, will span a wide range of topics, from fundamental AI principles to specialized Gen AI applications in telecoms.

To ensure a wide-range of participants can benefit, GSMA Advance AI Training sessions will take place at IBM offices in five locations around the world in 2024, including Dubai, London, Mexico, New York and Seoul, and an online training program will be available in multiple languages.

A digital version of the program will be available to help address both the business strategy and technology fundamentals of Generative AI. This program will leverage IBM watsonx to deliver hands-on training designed to equip architects and developers with in-depth practical Gen AI knowledge.

The GSMA Foundry Generative AI program will provide GSMA members with access to IBM’s watsonx. This platform is intended to help telecom industry players explore innovative industry-specific use cases of Generative AI, enabling members to improve cost leadership, revenue growth and enhance customer experience.

As part of the ongoing collaboration GSMA Foundry and IBM will drive a series of Gen AI industry programs and challenges to investigate the use of Generative AI in various functional areas of a telecom provider.

Bridging the AI Adoption Gap 

Through both the GSMA Advance AI Training and Foundry Gen AI programs, the GSMA and IBM will help address the gap in AI skills, training and tools, supporting GSMA’s commitment to operators of all sizes across the world.

IBM’s latest AI Adoption Index found 40% of telecoms surveyed are exploring or experimenting with generative AI, and 45% have accelerated the rollout of AI.

Research from GSMA Intelligence also shows that while 56% of operators surveyed are actively trialing generative AI solutions – at a rate higher than any other priority technology – adoption this is less prevalent amongst mid-sized and smaller operators surveyed.

Through this initiative, the GSMA and IBM aim to allow operators, including those supporting the world’s least connected communities, to benefit from AI technology, and develop new innovative and inclusive solutions to help connect those in society who are not yet online.

Generative AI holds tremendous potential to help improve all manner of operations and customer engagement. Specifically, generative AI can help transform customer care, IT and network optimization —all areas in which automation can notably help increase agility and efficiency.

Through their commitment to developing generative AI skills and training for the telecom industry, the GSMA and IBM want to enable mobile operators to provide better services and, ultimately, help more people benefit from digital connectivity.

“Artificial Intelligence provides the telecoms industry, and the societies it serves, with huge opportunities to launch new services, improve connectivity and customer experience. Overall, it’s estimated that AI could contribute $15.7 trillion1 to the global economy by 2030,” said Alex Sinclair, Chief Technology Officer at the GSMA.

“However, it’s critical that AI is democratized to ensure that all parts of the connectivity industry and their customers, wherever they are in the world, benefit. Bringing operators access to AI tools and knowledge, alongside the necessary skills, access and training, is key to achieving this.”

“As a world leader in AI for business, IBM will provide critical support to this training for the telecom industry through this collaboration with the GSMA,” said Stephen Rose, GM, Global Industries, IBM.

“Generative AI can create massive opportunities for communication service providers as they look to optimize current processes, and like the GSMA, our goal is to offer this technology within the industry, which we’re making possible through watsonx.”

GSMA Advance Training Launched to Tackle Telco Industry Skills Gap 

The AI Training program is the first in a series of courses to be announced by GSMA Advance, the GSMA’s training organization, which also launched today. GSMA Advance aims to bridge skills gaps, foster innovation, and champion workforce diversity so that industries and societies thrive.

With a focus on next-gen learning and cutting-edge technologies, working in partnership with Award Solutions, IBM and Mpirical, the GSMA Advance’s range of courses spans diverse areas such as AI, cybersecurity, spectrum, policy, GSMA Open Gateway, and beyond.

With Mobile World Congress around the corner, the GSMA will share more on the future of the program and additional initiatives to address the AI skills gap.

 


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Nnaemeka Ani – The Architect of ‘Code and Courage’

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In the rapidly evolving landscape of African technology, few figures bridge the gap between high-level research and grassroots digital execution as effectively as Nnaemeka Ani.

Nnaemeka Ani - The Architect of ‘Code and Courage’

Nnaemeka Ani

As the Founder of MGX Research Center and the visionary behind MexyGabriel, Ani has emerged as a leading protagonist in the narrative of Nigeria’s technological self-reliance.

The Visionary: Founding MGX Research

At the heart of Ani’s philosophy is MGX Research, a center dedicated to “first-principles thinking.” Under his leadership, the center has become a beacon for data-driven innovation, moving beyond the “hype” of the tech world to focus on persistent, localized solutions.

Through MGX Research Center, he is building a multidisciplinary ecosystem that cuts across artificial intelligence, data science, cybersecurity, smart cities, digital identity, e-governance, EdTech, HealthTech, robotics, and automation

Ani’s mantra – “Africa’s rise begins with its own innovation” – is not just a slogan; it is a call to arms for African builders to stop seeking international validation and start authoring their own digital destiny.

As Founder and CEO of MexyGabriel Tech Company, Nnaemeka has driven multiple large-scale technology projects across Nigeria, focusing on digital infrastructure, enterprise solutions, identity and payment platforms, and youth-centered innovation programs. MGX Research Center functions as the research and development arm of this broader ecosystem, providing the thinking laboratory, prototypes, and strategic insights that inform products, policies, and investment decisions.

Nnaemeka is passionate about youth empowerment, innovation, and Africa’s digital future. His work through MGX Research Center aims to position Nigeria not just as a consumer of technology but as a creator of solutions, producing world-class research, thought leadership, and practical tools that can be deployed across states, universities, and private organizations.

He frequently collaborates with universities, government ministries, tech hubs, and global partners, championing a model where research is not locked up in theory but translated into deployable systems, smart policies, and scalable ventures.

Ani has demonstrated a unique ability to turn complex code into commercial and social value. His work has focused on:

  • Infrastructure for Good: Developing platforms that bridge the divide between urban tech hubs and rural communities.
  • Sovereign Technology: Championing the idea that African data should be managed by African-built systems.

The Public Servant: Digitizing Enugu State

Ani’s influence extends into the corridors of power. Serving as the Special Adviser to the Enugu State Governor on ICT, he has been instrumental in transforming the state into a burgeoning digital ecosystem.

His work in Enugu serves as a blueprint for “Governance-Tech Synergy,” proving that when political will meets technical expertise, public service delivery can be revolutionized.

“We are no longer just ’emerging’; we are competing. Africa will rise by code, by courage, and by us,” said Nnaemeka Ani.

Quick Facts: Nnaemeka Ani

Category

Detail

Current Roles

Founder, MGX Research; Founder, MexyGabriel; SA on ICT to Enugu State Governor.

Core Philosophy

“First-Principles Thinking” – Breaking problems down to their core truths.

Key Advocacy

Digital Sovereignty, Sovereign AI, and localized STEM education.

Notable Mantra

“By Code and By Courage.”


Why He Matters in 2026

As Nigeria enters a transformative year marked by the January 1, 2026 Tax Reforms and the push toward 70% Broadband Penetration, Ani represents the “New Guard” of leadership. He is one of the few voices consistently advocating for the Tripod Method, balancing technology, local policing, and traditional authority, to ensure that Nigeria’s digital growth is matched by national security.

Nnaemeka Ani is not just as a “tech guy,” but as a Strategic Reformer. He is a “Leader to Watch” because he understands that for technology to thrive in Nigeria, it must be supported by sound policy and cultural relevance.


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MTN Nigeria Appreciates Partners, Customers at Lagos Prestige Experience

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MTN Nigeria has hosted the Prestige Experience, a refined evening of culture, connection and celebration, as part of its ongoing Y’ellotide initiative marking the Yuletide season.

MTN Nigeria Appreciates Partners, Customers at Lagos Prestige Experience

MTN Nigeria

The event, held on Friday at The Royal Box, Victoria Island, Lagos, brought together customers, partners, stakeholders, and dignitaries in an atmosphere of appreciation and festivity.

The Prestige Experience showcased Nigerian creativity and elegance through a curated blend of fine dining, fashion, and music. Guests were treated to Michelin-inspired cuisine prepared by renowned Chef Stone, fashion showcases highlighting African heritage, and soulful performances by acclaimed singer Asa.

The evening was anchored by popular hosts Ebuka Obi-Uchendu and Michelle Dede, with comedic interludes from veteran comedian Alibaba.

Speaking at the event, Dr Ernest Ndukwe (OFR), Chairman of MTN Nigeria, described the gathering as an expression of gratitude and partnership. He said the Prestige Experience reflected MTN’s appreciation for the trust Nigerians continue to place in the brand.

“The MTN Prestige Experience is a cornerstone of our commitment to you, our valued partners. Your trust and continued patronage are the bedrock of our success, and this gathering reflects our appreciation for that trust.

“We are not just a service provider but are committed to being a trusted partner in Nigeria’s progress,” Ndukwe said.

In his remarks, Dr Karl Toriola, Chief Executive Officer of MTN Nigeria, emphasised the importance of genuine connection during the festive season.

“We recognise the immense value of the relationships we have built together, and we are committed to ensuring that your experience remains unparalleled.

“You are essential partners in our journey, and we look forward to many more years of shared success and collaboration,” Toriola said.

Distinguished guests at the event included members of MTN’s Board and Executive Management, industry leaders, government officials, members of the diplomatic community, and representatives from the creative sector, reflecting the diversity and richness of the MTN ecosystem.

The Prestige Experience forms part of MTN’s broader Y’ellotide celebrations, which reaffirm the company’s belief that meaningful connections and shared experiences remain central to its relationship with Nigerians.


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Google Finally Allows Users to Change Gmail Address, Keeps Data and Services Intact

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Google has unveiled a new feature that allows Gmail users to change their existing email addresses without losing data or access to services, marking a major shift in the company’s long-standing policy.

Google Finally Allows Users to Change Gmail Address, Keeps Data and Services Intact

Gmail

According to an update on Google’s account help page, the new option enables account holders to replace their current @gmail.com address with a new one while retaining all associated data, including emails, photos, and integrations with services such as Google Drive, Maps, and YouTube.

The guidance, however, was first spotted on the Hindi version of Google’s support page, suggesting that the rollout may begin in India or Hindi-speaking markets before expanding globally.

The English-language support page still carries the older advisory that Gmail addresses “usually cannot be changed.”

Google explained that under the new policy, users who update their Gmail address will automatically keep their original address as an alias.

This means emails sent to the old address will continue to arrive in the inbox, and the original address will remain valid for signing in to Google services.

Previously, users seeking a new Gmail address had to create an entirely new account and manually transfer their data, a process that often disrupted third-party app integrations. The new feature eliminates that inconvenience, ensuring continuity for users.

The company further clarified that while users can reuse their old Gmail address at any time, accounts that change their address will face certain restrictions.

These include a 12-month waiting period before another new Gmail address can be created, and the inability to delete the newly chosen address once it has been set.

Google assured users that all existing data would remain intact after an address update, including stored photos, messages, and emails.

The gradual rollout of the feature indicates that full global adoption is expected in the coming months, a move likely to be welcomed by millions of users who have long requested the ability to update their Gmail identities without starting afresh.


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