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How to Capture Nigeria’s Online Holiday Shoppers Early

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By Reuben Kalu

To effectively position your business and attract new traffic, it’s crucial to start early and strategically plan your holiday campaigns. Here’s a detailed guide on the best times to start and how to drive traffic to your store, showcasing your Christmas bestsellers, and ensuring good conversion strategies to tap into the N1 billion online sales in Nigeria:

Start Early: October to Mid-November

Planning and Preparation (Early October)

  • Market Research: Understand the trends, customer preferences, and bestsellers from previous years.
  • Inventory Management: Ensure you have enough stock of your bestselling items to meet the anticipated demand.
  • Website Optimization: Make sure your website or your online store mobile-friendly, loads quickly, and is easy to navigate.
  • Email Marketing Setup: Start gathering email subscribers and segment your email list for targeted campaigns.

Initial Engagement (Mid-October to Early November)

  • Teaser Campaigns: Begin with teaser ads and email campaigns to build anticipation for your holiday offers.
  • Social Media Engagement: Increase your social media activity, showcasing sneak peeks of your Christmas bestsellers and engaging with your audience.
  • Content Marketing: Publish blog posts, videos, and social media content related to holiday gift ideas, usage tips, and the benefits of your products.

Key Sales Periods

Black Friday (Late November)

  • Sales Launch: Kick off your major sales with Black Friday deals. Offer significant discounts to attract early shoppers.
  • Email Blasts: Send out emails highlighting your best deals and special offers.
  • Ad Campaigns: Run targeted ads on Google, Facebook, and Instagram to drive traffic to your store or your online store.

Cyber Monday (Early December)

  • Online Exclusives: Offer special online-only deals to capture the online shopping surge.
  • Retargeting Campaigns: Use retargeting ads to reach customers who visited your site during Black Friday but didn’t make a purchase.
  • Limited-Time Offers: Create urgency with limited-time offers and flash sales.

Green Monday (Second Monday in December)

  • Last-Minute Deals: Target last-minute shoppers with attractive discounts and free shipping offers.
  • Social Proof: Showcase customer reviews and testimonials to build trust and encourage purchases.
  • Gift Guides: Promote gift guides to help shoppers find the perfect gifts easily.

Super Saturday (Saturday before Christmas)

  • Final Push: Offer last-minute deals and emphasize quick shipping options to capture the final wave of holiday shoppers.
  • Local Marketing: Use geo-targeted ads to attract local customers who can benefit from same-day delivery or in-store pickup.

Driving Traffic and Conversion Strategies

Search Engine Optimization (SEO)

  • Holiday Keywords: Optimize your website and product pages with holiday-specific keywords like “Christmas gifts,” “holiday deals,” and “best Christmas offers.”
  • Content Updates: Regularly update your blog and product descriptions with fresh, holiday-themed content.

Social Media Advertising

  • Targeted Ads: Use demographic and interest-based targeting to reach potential customers on platforms like Facebook, Instagram, and Twitter.
  • Influencer Partnerships: Collaborate with influencers to showcase your products and reach a broader audience.

Email Marketing

  • Personalized Emails: Send personalized product recommendations and special offers to your subscribers.
  • Abandoned Cart Reminders: Use automated emails to remind customers of items left in their cart, offering a discount to incentivize the purchase.

Pay-Per-Click (PPC) Advertising

  • Google Ads: Run PPC campaigns on Google to capture high-intent shoppers searching for holiday gifts and deals.
  • Retargeting: Use retargeting ads to bring back visitors who showed interest but didn’t convert initially.

Conversion Optimization

  • User Experience: Ensure a seamless and intuitive shopping experience on your website.
  • Clear Calls-to-Action (CTAs): Use prominent and compelling CTAs to guide customers through the purchasing process.
  • Trust Signals: Display trust badges, secure payment icons, and customer reviews to build credibility.

Promotions and Incentives

  • Discount Codes: Offer exclusive discount codes for your email subscribers and social media followers.
  • Free Shipping: Provide free shipping on orders above a certain amount to encourage higher cart values.
  • Bundle Deals: Create bundle deals of your bestsellers to increase average order value.

Conclusion

Starting your holiday campaign early, from October to mid-November, allows you to build momentum and attract new traffic to your business and online stores. By strategically leveraging key sales periods like Black Friday, Cyber Monday, Green Monday, and Super Saturday, you can drive significant traffic to your store. Combine this with effective SEO, social media advertising, email marketing, PPC campaigns, and conversion optimization strategies to ensure you get a substantial share of the N1 billion online sales in Nigeria.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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TikTok Deletes 2.1m Videos Across Nigeria for Violating Guidelines

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As part of efforts to enhance content moderation and create a safer platform for users, TikTok has announced the removal of 2.1 million videos in Nigeria.

The videos were said to have violated the company’s communities guidelines during the second quarter of 2024.

According to the Community Guidelines Enforcement Report shared on Tuesday, the removed videos represent less than 1 per cent of the total uploads in Nigeria during the reporting period.

“Key findings show that 99.1 per cent of these videos were proactively removed before users reported them, with 90.7 per cent taken down within 24 hours.

“These figures highlight TikTok’s commitment to staying ahead of harmful content, ensuring a safer platform for Nigerian users,” the report noted.

TikTok noted promised to continue to invest in technologies aimed at improving content moderation, while understanding potential risks, reinforcing its dedication to transparency and platform safety for its diverse user base in Nigeria and worldwide.

The removal is not just in Nigeria, TikTok said it globally removed over 178 million videos in June 2024, with 144 million of those removals facilitated through automated systems.

“With a proactive detection rate now at 98.2 per cent globally, TikTok is more efficient than ever at addressing harmful content before users encounter it,” the short-form mobile video platform stated.

TikTok is owned by ByteDance, a private global company founded by Chinese entrepreneurs.


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What does the future of marketing African tourism to Europe look like?

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Africa’s tourism industry has always been a major contributor to the continent’s economic growth, thanks to the unrivalled cultural experiences, stunning landscapes and one-of-a-kind wildlife safaris. Statista estimates that it contributed 5.9% to Africa’s GDP in 2022, up from 4.4% the previous year.

As the world goes back into normalcy post-pandemic, Africa’s tourism numbers will only continue to grow, with Europe firmly at the centre of this growth. But what does the future of marketing to European tourists look like, and how can locations and brands ensure they are heard above all the noise?

Evolving European travel preferences

European travellers’ preferences are gradually skewing towards authentic, sustainable, and immersive experiences. Booking.com’s 2023 Sustainable Travel Report found that 76% of the respondents are looking towards more sustainable travel options. The stereotypical vacation is no longer enough, and they are seeking adventures infused with local cultures, communities and nature. This means that African destinations are ideally positioned to appeal to this generation of travellers.

Additionally, the pandemic has contributed to a shift in travel behaviour and intimate experiences prioritising health and wellness have become more appealing. European travellers are also looking to digital platforms for inspiration, and influencers, social media and digital content play a major role when making travel decisions.

Storytelling: The key to marketing African tourism

Storytelling will be crucial when marketing African tourism to Europe. African destinations’ stories are fascinating – stories of heritage, culture and idyllic landscapes. These narratives draw in the European traveller, as they offer a deeper connection to the destinations. Brands that can tap into this will stand out among the rest.

“We understand the power of storytelling, which is why our approach is to craft compelling and authentic stories that resonate with European audiences. Content marketing, strategic communication and social media campaigns are just some of the ways we bring stories to life, ensuring they land every time with the target audience,” says Emma Cox, Executive Creative Director at Irvine Partners.

Digital campaigns and sustainability messaging

Marketing campaigns will not only need to be digital focused, as a result of the massive influence of social media, the content will also need to be engaging enough to capture traveller’s attention. This will include everything from outstanding visuals and videos, blog posts, influencer collaborations and even virtual tours.

Innovation, such as Virtual Reality and Augmented Reality will also play a key role when it comes to digital campaigns. These will continue to transform travellers’ experiences, even before they arrive at their destination.

European tourists place great value on sustainable tourism. One survey found that 86% of Britons stated that sustainability was important to them. African destinations will have to showcase their sustainability efforts, conservation and responsible tourism. Increasingly, travellers want to know how their visits impact local communities and the environment.

Overcoming challenges when marketing African tourism

Africa’s tourism potential is unmatched, but challenges still exist, which can be overcome by effective marketing and PR campaigns. Outdated views on the continent’s accessibility, infrastructure and safety persist, especially for first time visitors. Combating these views requires a public relations strategy, highlighting the modern, vibrant and safe destinations that the African continent has to offer.

Language and cultural barriers can also result in instances where the message gets lost in translation. Europe is not homogenous and each country has its own tastes and preferences. Successful marketing strategies require an understanding of these differences and in turn, tailoring messages accordingly for each market.

“In our decade long experience, we have found the most success when we tailor messaging for each market. This is why it was imperative that we have offices in the UK and Germany, to ensure that any campaigns we work on have local nuance,” concludes Cox.

Bright future

The future of marketing African tourism to Europeans is very promising. With the right strategies, centering storytelling, digital engagement, technology and sustainability, African destinations can flourish and take their rightful place on the global tourism landscape.


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African Voices Changemakers Celebrates Afrobeat Sensation Rema

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Afrobeat sensation and Nigerian music star, Rema, will this week share his inspiring story on CNN International’s African Voices Changemakers, sponsored by Globacom.

Born Divine Ikubor, the 24-year-old Edo-born singer-songwriter, discovered his passion for music in church and school. His big break came after posting a viral freestyle on Instagram, catching D’Prince’s attention. This led to a record deal with Jonzing World, a subsidiary of Mavin Records, owned by Don Jazzy.

Rema’s global ascension gained momentum in 2022 with the release of his hit single “Calm Down”. The song’s massive success led to a collaboration with American pop sensation Selena Gomez, propelling it to greater heights.  Notably ‘Calm Down” reached number three on the prestigious Billboard Hot 100 chart, number one on Billboard Afrobeats Songs chart, where it held the top spot for a record- breaking 58 weeks.

His star status was crowned on November 7, 2022, when he received an award for achieving 1 billion streams worldwide during his London concert, in addition to performing at the Ballon d’Or ceremony held at the Theatre du Châtelet in Paris, France on October 30, 2023.

The interesting episode of African Voices awaits viewers on CNN on Saturday at 8.30 a.m., with repeats at noon the same day.  More repeats come up on Sunday at 4.30 a.m., 7.00 p.m. and on Monday at 4.00 a.m.

 


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