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NIN: NCC Tightens Loose Ends, Introduce Self-Help Measure

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Nigerian Communications Commission (NCC), has announced a revised set of regulations to guide subscriber identity module (SIM) card and National Identity Number (NIN) rules, intended to tighten loose ends and introduce self-help measures.

NIN: NCC Tightens Loose Ends, Introduce Self-Help Measure

One of the key highlights of the “Business Rules issued pursuant to the Registration of Communications Subscribers Regulation in support of the National Identity Policy for SIM Card registration and related activities published in 2022 which is premised on the mandatory use of a NIN” stated that “Record of all recycled SIMs shall be purged of any NIN attached, this is to allow new subscriber register or submit and link a new NIN.

The scope of application of the new rule in a document sighted yesterday at the Commission’s website covered NIN-SIM Registration Database Harmonization; New SIM Activation and Registration; Corporate, Internet-of-Things (IoT) and Machine-to-Machine (M2M) activations; SIM Activation for foreigners; Mobile Number Portability (MNP); Churned and Recycled SIMs; and agents and dealers governance.

Under the new rule, corporate new SIM sales/activation shall have a Primary Telecoms Master (Telecom Master) shall be minimum Executive Management Staff while corporate subscribers have the option of also appointing a secondary or operations telecoms master.

It said both Primary & Secondary/Operations Telecoms Master shall be indicated in a Telecom Master Authorization letter.

Machine to Machine (M2M) SIM registrations will only require NIN of the Primary Telecom Master.

Telecoms master authorization letter shall be signed by one or two C-Level staff (or above) of the corporate organization.

The Telecoms Master Authorization Letter shall provide among others, registered names of the Primary Telecoms Master, Official Designation of the Primary Telecoms Master, NIN of the Primary Telecoms Master i.e. Primary NIN, MSISDN of the Primary Telecoms Master (within the corporate account).

It stated however that registered names of the Secondary/Operations Telecoms Master (Optional).

It must also contain official designation of the secondary/operations telecoms master; MSISDN of the Secondary/Operations Telecoms Master (within the corporate account); NIN of the Secondary Telecom Master; Indemnity letter specifying the full responsibilities and liabilities of the Primary Telecoms Master and signed by the Primary Telecoms Master and C-Level staff of the Corporate Organization

A CSV file (or other searchable format) of all associated/secondary SIMs on the same account is provided (not applicable for internet of things (IoT)/M2M). This shall provide all associated SIMs on the account; first, Middle (optional) and last Names of each Secondary User; NIN of each Secondary user i.e. Secondary NIN; alternate SIMs of Secondary Users; Certificate of Incorporation with Registration Number duly verified by Corporate Affairs Commission (CAC) (not applicable to companies listed on Nigerian Stock Exchange); tax Clearance Certificate or Tax Identification Number (not applicable to companies listed on Nigerian Stock Exchange).

Public sector and government organizations are also to present legal instruments showing evidence of establishment; Verify Primary Telecom Master NIN by matching Communications Service Providers Primary Telecom Master SIM Registration with NIMC records of Primary Telecom Master NIN.

Where there are mismatches or Primary Telecom Master SIM Registration is unavailable in respect of an Existing Corporate Subscriber, Communications Service Providers shall obtain Primary Telecom Master Passport Photograph and other demographic details; Communications Service Providers shall verify Primary Telecom Master NIN records against details provided via the electronic facial matching and case-management which includes manual facial verification process; Communications Service Providers shall provide NIMC records to Primary Telecom Master and obtain consent to use the records as Corporate SIM Registration,” it stated.

It stated that Communications Service Providers shall update Primary Telecom Master SIM Registration with NIMC records; store consent, passport photo and all other documents on the account.

Communications Service Providers shall validate the Secondary NIN of the Corporate. This shall not be applicable for IOT/M2M; Communications Service Providers shall copy verified Primary Telecom Master NIN and each validated Secondary NIN on the SIMs accordingly;

Where a Data only service is particular to individual use e.g home, car tracking, WiFi, MiFi services, et al, the standard NIN registration process will apply;

Where Primary Telecom Master’s NIN data and Communications Service Providers SIM Registration records match, and Secondary Telecom Master’s NIN is successfully verified, other forms of verification shall not be required;

Where Primary Telecom Master’s NIN data and Communications Service Providers SIM Registration KYC records do not match (or where Primary Telecom Master’s SIM Registration database is not available), SIM Registration data shall be updated with NIN details upon facial verification of Primary Telecom Master’s passport photograph and consent form from corporate subscriber;

Any peculiar request different from any Corporate entity which is at variance to the General Rules on Corporate and IoT/M2M SIM activation shall be treated on case by case basis after such corporate entity procures a waiver from NCC and upon written directives from the NCC to the concerned Communications Service Providers.

A check must be carried out by the Communications Service Providers for all new activations and port-in requests to ensure that the limit on the number of activations per subscriber as specified by the Commission from time to time are strictly adhered to.

The total number of SIMs an individual subscriber is permitted to acquire is a maximum of four SIMs with a single NIN on any Communications Service Providers’ network. Provided that the rule shall have no retroactive effect on SIMs purchased prior to April 27, 2021. This limit shall not apply to Corporate and IoT/M2M activation scenarios.

In respect of Foreigners who wish to activate New SIM (which includes subscription medium), and perform MNP (porting of numbers), the following general rules shall apply:

Foreigners who are lawfully residing in Nigeria for a period of two years or more fall under the category of Registrable persons and shall require a NIN to register their SIM and request for MNP; and foreigners validly transiting through Nigeria or are employed in or reside in Nigeria for less than 24 months are exempted from the mandatory use of NIN requirement.

Persons in this category need to provide justification that they will be residing in Nigeria for less than two years.

NIN is mandatory for foreigners with legal residency status or those living in Nigeria for two years and above.

For those who do not already have a NIN, Communications Service Providers shall capture the resident’s details for NIN issuance as part of the NIN enrolment process, upon presentation of resident permits; foreigners with Visitor’s visas (with visa less than two years) do not require a NIN.

MNOs will capture the International passport biodata page; and Visa page.

Foreigners with Diplomatic visas (including family diplomatic visas) will also require a NIN for their personal telephone lines if they are staying in Nigeria for two or more years.

Those staying less than two years will require International passport biodata page and letter from embassy indicating that their stay is for less than two years.

In respect of Embassies and Diplomatic Mission, what shall be required include the data page containing the passport number of the diplomatic passport of the Head of Mission/Embassy along with a Letter of Request signed by the Ambassador or its equivalent for registration of the official telephone lines of the Embassy/Mission in Nigeria shall be submitted to the Ministry of Foreign Affairs for verification and confirmation and registration of the SIMs; SIM (which includes subscription medium) of the diplomatic missions are to be linked with Corporate Diplomatic Identification Number (CDIN) which will be unique to each diplomatic mission.

Each mission will also be responsible for managing the lines and allocating them internally. Furthermore, the head of Mission is to serve as the Telecom Master or point of contact for the mission.

The rule also set out self-service option. It noted that the self-service option for resolving biometric mismatches can only be conducted by the Communications Service Provider itself and cannot be an option for such activity by an agent or third party.

All self-service activities shall be in line with the specifications and requirements set out in  1 of these Business Rules.

Agents, third parties and other entities are not allowed to use the self-service option for any service, mismatch resolution or data update. This category must conduct these activities in a controlled environment.

It said a controlled environment for the purposes of these Business Rules must be properly lit and illuminated; Images should be captured against a white or plain background; it must have the logo of the Communications Service Provider; it must be operated by a duly licensed and approved agent; the agent must have a valid means of identification and a verified NIN; the registration centre must be a permanent structure; and the premises must be clearly marked a “SIM Card Registration Centre”.


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Over 65m GSM Lines Risk Disconnection over SIM-NIN Linkage

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About 65 million phone lines are at risk of disconnection after telecom operators refused to grant subscribers an extension to the National Identification Number (NIN) -Subscriber Identity Module (SIIM) linkage deadline.

Over 65m GSM Lines Risk Disconnection over SIM-NIN Linkage

The final deadline expired on September 14, 2024, and the Nigeria Communications Commission (NCC), the telecom regulator, expected that no SIM card would remain active without a verified NIN from September 15.

The Punch suggested that approximately 65 million lines remain at risk, as an estimated one million lines could not have been linked between the NCC’s deadline announcement and the actual cut-off date.

The telecom regulator’s data from March 2024 shows there were 219 million active lines across major networks such as MTN, Glo, Airtel, and 9mobile, with 153 million linked to NINs.

This means that about 66 million lines were unlinked to NIN after the NCC’s deadline announcement.

Meanwhile, , Gbenga Adebayo, chairman of the Association of Licensed Telecom Operators of Nigeria (ALTON), discarded the idea of a deadline extension and confirmed to The PUNCH on Monday that the disconnection process is already ongoing.

“It’s difficult to provide exact numbers for the lines disconnected so far, but it’s certainly less than 66 million because, even on the day of the deadline, people were still linking their SIMs,” Adebayo said.

He affirmed that mobile operators were adhering to the NCC’s directives, describing the deadline as “acceptable and reasonable.”

Adebayo urged subscribers to comply, stating, “We can’t keep extending deadlines and going back and forth on this issue. This is a national concern, and these data are critical for national development.”

However, the National Association of Telecoms Subscribers urged the NCC to extend the deadline.

Speaking with The PUNCH, the President of the association appealed to the NCC to push the deadline to September 22, allowing customer experience centres to operate over the weekend.

He said this would enable subscribers to resolve any registration issues on the NIN portal and avoid potential disruptions to telecom services.

“Given the NIN portal’s technical glitches that persisted for almost a week earlier, and the improvements made last week, it’s only fair that the NCC allows subscribers to make up for the lost time. This extension will provide a much-needed buffer for subscribers to resolve any registration issues,” he said.

Barely two weeks ago, Adeolu Ogungbanjo, president of the National Association of Telecommunications Subscribers (NATCOMS), expressed worry that there were challenges in linking NIN to SIM cards, with many subscribers expressing frustration over slow speeds and congestion on the NIMC portal.

Ogunbanjo emphasised that the current portal issues hinder the successful completion of the NIN-SIM linkage before the deadline, stating, “The current situation will not meet the deadline if not addressed urgently.”

Between July 28 and 29, millions of lines were temporarily barred due to unverified NINs, causing widespread disruptions in the country. The NCC had reversed its decision, giving subscribers more time to comply. However, with the deadline now expired, disconnections will commence.

Before the deadline elapsed, an NCC official, who requested anonymity as he was not authorised to comment on the matter, dismissed any possibility of an extension.

“We will disconnect anyone who refuses to comply; the grace period is over. The reason why we extended the last time was the misconception of Nigerians who claimed that the NCC wanted to frustrate the August 1 protest.”

In March, the NIMC and the NCC formed a strategic collaboration in a move at enhancing processes related to the NIN-SIM linkage.

According to their first-half 2024 financial results, MTN Nigeria and Airtel Africa collectively barred 13.5 million lines due to non-compliance with the NIN-SIM linkage directive.

MTN Nigeria reported blocking 8.6 million lines, while Airtel Africa stated that 4.8 million lines remained unverified, contrary to earlier reports of 8.7 million completed verifications.

The compulsory NIN-SIM linkage, initiated in December 2020, aimed to curb unregistered SIMs and those without NIN links. Following multiple deadline extensions by the NCC since December 2023, April 15, 2024, was set as the final deadline for fully barring subscribers with four or fewer SIMs having unverified NIN details.

 


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Stakeholders Harp on Importance of Unified Infrastructure to Africa Digital Leap

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A robust infrastructure framework to drive digital transformation in Africa has been highlighted at the Hyperscalers Convergence Africa Conference that was held recently in Lagos.

Experts who gathered at the event concurred that Africa’s unique challenges require bespoke solutions, thus tasked authorities to invest in specialized infrastructure to secure the continent’s digital future.

Deremi Atanda, Managing Director of Remita Payment Services Limited (RPSL), during a panel session, themed, ‘Innovating Towards Africa’s Digital Future’ maintained that the quality of digital infrastructure embraced by African nations will go a long way in determining their depth of prosperity.

He pointed out how connectivity gaps were still affecting intra-African payment, despite numerous breakthroughs in the space.

Consequently, Atanda joined by other industry leaders in the panel stressed collaboration among leaders as well as stakeholders and community engagement to foster a unified digital infrastructure agenda.

Additionally, he suggested creating an African digital infrastructure investment bond, believing it would compel all parties to invest in a digital future.

He said, “There is still much work to be done in creating intra-African payment systems that facilitate trade and economic collaboration without relying on external channels. Pan-African payments have been a long time coming.

“It’s time to take ownership of our digital future and ensure that our solutions are designed by Africans, for Africans. At Remita, we remain committed to driving innovation and redefining the ease of connected payments digitally.”

He said further, “solving Africa’s problems within its context will yield multidimensional benefits. Improved digital infrastructure will enhance the quality of life across the continent, connecting Africa in unprecedented ways.

“Moreover, expanding digital infrastructure will significantly enhance skills development in Africa, connecting more people and creating vast opportunities for the continent’s growth.

“By integrating diverse skills and fostering collaboration, we can accelerate trade, expand local economies, and enhance the quality of life across the continent. Continuous monitoring and evaluation will ensure sustainable progress, making Africa a significant player in the global digital landscape.”

Corroborating Atanda’s perspective, Wabo Majavu, Executive, Strategy & Business Operations at Africa Data Centres, recognized the need for periodic communication and collaboration among the continent’s leaders to achieve a unified vision for the digital transformation agenda.

He underscored the necessity of expanding digital infrastructure to enhance digital inclusion, stating that some communities are still left behind.

 


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Nnamani calls for Deliberate Moves Towards AI Regulation, Data Center Growth

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The need to develop Artificial Intelligence (AI) as an ethical solution has been highlighted by the Chief Executive Officer of Digital Realty, Nigeria, Engr. Ikechukwu Nnamani.

L-R: Mr.Chike Onwuegbuchi, Chairman,Nigerian Information Technology Reporters Association (NITRA), Engr.Ike Nnamani, CEO, Digital Reality, Mrs.Chioma Ezike, Treasurer of NITRA and Mr.Chidiebere Nwankwo,Secretary general of NITRA during a courtesy visit to Digital Reality head office in Lagos.

Speaking during a courtesy visit by the Executive Committee of the Nigeria Information Technology Reporters’ Association (NITRA) as a fall out of the Association’s ICT Growth Conference with the theme “Impact of AI On National Development: Prospects, Policies, and Challenges in Nigeria”, Nnamani noted that people developing ethical solutions for AI are few compared to people producing non-ethical solutions, but have come to take advantage and make money.

Nnamani explained that this trend is not peculiar to Nigeria, but also the reason most developed countries are seeking ways to regulate AI as soon as possible.

“Even the U.S. have a major effort, both in their congress as well as the Executive, to ensure there is work being done on AI Safety and Best Practices, reason being that some companies or individuals are only looking at AI from the value it adds to them, without thinking of what the consequence for any value is. One start looking at it from an ethical standpoint

U.S. and every other country, their governments are actively involved in creating the right policy, to be sure that it is not abused. But more importantly, to be sure they are able to answer it well.”

While applauding the regulators, he said that on the side of regulation in Nigeria, it is a work in progress. “I don’t even see it is a problem or challenge because to the best on my knowledge AI has not gone too far in its adoption in Nigeria. That means our government, across all areas, need to look back and ask; is there any potential harm from this service or technology? How do we mitigate it? What do we do to stop that harm? And these are things they are doing now by asking people to check things, just to be sure that whatever applications you are running, you are running it ethically.”

Nnamani however allayed fears of unnecessary job less, noting that the advent of AI will further drive up-skilling of Nigerians. “Some have said AI will take jobs away. So, should we stop? Truth is that it is not AI taking anybody’s job away, it is just a case of people needing to be re-trained and find out how to use AI for better efficiency and cost-effectiveness.

Also speaking on the state of Data Centers in Nigeria, Nnamani noted that although Nigeria have increased the number of Data Centers operational in the country in the past few years, it is not yet enough to take care of its bourgeoning data and digital economy.

“Some report that was published some years back indicated that Nigeria, as at now, should have at least 600 megawatts of IT load, giving the size of our economy, population, GDP, and what it should be if we are a truly digital economy.

“Today we have about 30 megawatts. So, you can see the percentage of what we have compared to what we need to have. That is even in terms of the size of IT load which is a matrix we use.

“Now in terms of quantity, for instance, if you go to a city like Toronto, last time I checked there were over 30 Data Centers in that city.

The reality is that we have not started, we are not even anywhere close to starting, if we really understand what needs to be done to have a truly digital economy.”

He observed that the Data Center sub-sector needs a lot of people with foresight to draw investors and put up infrastructure.

“And then, of course, from the government side, it requires a lot of support. Not just from regulation as a means to extracting income to the regulators, but regulation as actually a way of growth for that industry.

“Luckily we have very good regulators who understand this part of the telecom industry, so they are as supportive as can be, but we still need a lot. All these must come together for us to see a fully digital economy, which I believe is the goal of everybody,” he said.

“In Lagos, for instance, there is a lot of progress in the build-out of this infrastructure, but you hardly see much in every other State. So there is still a lot of work that still need to be done.

“There are still some cross-city service that still need to be run for the overall growth of the economy and social wellbeing of the people that the infrastructure still do not exist,” he said.

Nnamani listed some of the key challenges facing Data Center operation in Nigeria to include Power and FOREX, which he said the Federal Government should do good to tackle.

“The truth is that doing business in Nigeria is challenging. Everybody knows that. And the biggest challenge, probably, is FOREX. Initially, having access to FOREX was the issue.

“But for us that have access to FOREX, it is how is the FOREX trending? And does it create a measure of stability for you to be able to make business projections.

Look at power, for instance. Power that you assume should be available to you if you are a business person, you pay for the power and it won’t be delivered,” he concluded.

The NITRA ICT Growth Conference gathered industry stakeholders to discuss the way forward in the deployment and use of AI in the system.

 

 


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