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Zoho Corporation to Leverage NVIDIA NeMo to Build LLMs

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Zoho Corporation, a global technology company headquartered in Chennai, announced today that it will be leveraging the NVIDIA AI accelerated computing platform – which includes NVIDIA NeMo, part of NVIDIA AI Enterprise software – to build and deploy its large language models (LLMs) in its SaaS applications.

Zoho

Once the LLMs are built and deployed, they will be available to Zoho Corporation’s 700,000+ customers across ManageEngine and Zoho.com globally.

Over the past year, the company has invested more than USD 10 million in NVIDIA’s AI technology and GPUs, and plans to invest an additional USD 10 million in the coming year. The announcement was made during the NVIDIA AI Summit in Mumbai.

Ramprakash Ramamoorthy, Director of AI at Zoho Corporation, commented, “Many LLMs on the market today are designed for consumer use, offering limited value for businesses.

“At Zoho, our mission is to develop LLMs tailored specifically for a wide range of business use cases.

“Owning our entire tech stack, with products spanning various business functions, allows us to integrate the essential element that makes AI truly effective: context.”

Zoho prioritises user privacy from the outset to create models that are compliant with privacy regulations from the ground up, rather than retrofitting them later.

Its goal is to help businesses realise ROI swiftly and effectively by leveraging the full stack of NVIDIA AI software and accelerated computing to increase throughput and reduce latency.

Zoho has been building its own AI technology for over a decade and adding it contextually to its wide portfolio of over 100 products across its ManageEngine and Zoho divisions.

Its approach to AI is multi-modal, geared towards deriving contextual intelligence that can help users make business decisions.

The company is building narrow, small and medium language models, which are distinct from LLMs. This provides options for using different size models in order to provide better results across a variety of use cases.

Relying on multiple models also means that businesses that do not have a large amount of data can still benefit from AI. Privacy is also a core tenet in Zoho’s AI strategy, and its LLM models will not be trained on customer data.

“The ability to choose from a range of AI model sizes empowers businesses to tailor their AI solutions precisely to their needs, balancing performance with cost-effectiveness,” said Vishal Dhupar, Managing Director, Asia South at NVIDIA.

“With NVIDIA’s AI software and accelerated computing platform, Zoho is building a broad range of models to help serve the diverse needs of its business customers.”

Through this collaboration, Zoho will be accelerating its LLMs on the NVIDIA accelerated computing platform with NVIDIA Hopper GPUs, using the NVIDIA NeMo end-to-end platform for developing custom generative AI—including LLMs, multimodal, vision, and speech AI.

Additionally, Zoho is testing NVIDIA TensorRT-LLM to optimise its LLMs for deployment and has already seen a 60% increase in throughput and 35% reduction in latency compared with a previously used open-source framework.

The company is also accelerating other workloads like speech-to-text on NVIDIA accelerated computing infrastructure.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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PAT Taps Osi as CEO

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Pan African Towers (PAT), a Nigerian infrastructure provider serving 9mobile and Spectranet, has appointed Echezona Osi as chief executive officer.

PAT Taps Osi as CEO

Echezona Osi

Adefolarin Ogunsanya, company’s, board chairman,  explained in a statement that Osi would succeed Oladipo Badru, whose tenure lasted nine months in acting CEO position. Osi has more than 28 years of experience in the telecommunications sector across various regions of Africa.

Prior to his appointment as CEO, he had served as the head of network deployment at Airtel Nigeria, operations director and chief technical information officer at MIC Tanzania, chief technology officer roles at IPT PowerTech Nigeria, Rhino Niger Networks and Biswal Nigeria.

He obtained a degree in electrical/ electronic engineering from the University of Benin and a postgraduate diploma in data science and business analytics from the University of Texas.


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NCC Introduces N10m Licence Fee for Bulk SMS Service

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Companies sending bulk international text messages, also known as Application-to-Person (A2P) messages, will now have apply for a licence that costs N10 million.

NCC Introduces N10m Licence Fee for Bulk SMS Service

This is part of new rules introduced by the Nigerian Communications Commission (NCC) aimed at cleaning up the system, fighting fraud, blocking spam messages and stopping money from leaving the country unchecked.

These A2P messages are the kind customers get from banks, online stores, hospitals and political campaigns, automated texts sent from apps to their phones.

According to the commission, the bulk international text message system has been poorly regulated, allowing misuse and invasion of privacy.

“The International SMS Service Ecosystem in Nigeria has not been fully brought under regulatory control. It has been observed that the excessive use of the Short Message Service has led to fraud, spam and illegal activities,” the NCC said.

The regulator warned that without action, the problem would worsen as more people use mobile phones and digital services.

To solve this, the NCC is creating a central platform, or gateway, through which all international bulk text messages must pass through.

The agency said this would help to monitor messages in real time, ensure proper fees are paid, and make sure the money stays in Nigeria where it can contribute to the economy.

As part of the incoming change, service providers must follow strict rules, including strong data protection, spam filters, and message encryption.

Also, they must also work with local mobile networks and make sure all messages come from a verified sender

The NCC warned that any message without a proper sender ID will be blocked and not delivered to users.

To protect users from unwanted texts, the new rules say companies must get clear permission before sending any promotional content.

The rule also says people must also be able to choose whether they want to receive such messages or not.

Companies are now required to keep records of all messages for at least six months and must clearly state all charges involved.

The NCC said fees for help requests, cancellations, or service info must be transparent and not include hidden charges.

The commission will issue licences to several providers to encourage healthy competition but may limit new licences if needed.

Only companies that show they can stop fraud and safely deliver messages will be allowed to operate. They must also regularly report their message traffic and finances to the NCC.

It warned that any company that breaks the rules risks getting fined, suspended, or having its licence revoked.

Offences like charging illegal tariffs, ignoring security rules, or avoiding taxes will be punished, the NCC said.

The commission added that the new rules follow the Nigerian Data Protection Act 2023 and support the federal government’s goal of strengthening cybersecurity and controlling Nigeria’s digital space.

The framework will also be reviewed from time to time to keep up with new technology and market trends.


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MTN Nigeria Targets $1Bn Cloud Market with Largest Modular Data Centre

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MTN Nigeria has launched what it claims is the country’s largest prefabricated modular data centre, marking a bold push into the country’s fast-growing cloud market and taking aim at global giants such as Amazon Web Services, Microsoft Azure and Google Cloud.

MTN Nigeria Targets $1Bn Cloud Market with Largest Modular Data Centre

Karl Toriola, CEO, MTN Nigeria.

The shift comes as demand for cloud services in Nigeria soars — driven by the uptake of mobile apps, fintech tools and e-learning platforms — while foreign providers have become costlier in the wake of the naira’s sharp devaluation.

“This is one of the biggest data centres in West Africa and probably one of the biggest in Africa,” said Karl Toriola, CEO, MTN Nigeria.

He described the new Tier III-certified facility, with locally hosted cloud services, as “transformative for the technology ecosystem in Nigeria and very supportive of the federal government’s agenda”.

MTN Nigeria, the country’s largest telecoms provider, has so far invested $120m in the first phase, delivering an IT load of 4.5MW. A second phase, set to double capacity to 9MW, is budgeted at $135m.

“We already have data centres that are running our existing capacities,” Toriola said.

“We will go to 9MW in short order, possibly 14MW, and we can expand even further.”

He said the facility would allow local hosting for tech developers, large enterprises including banks and oil companies, and government agencies — markets long dominated by foreign cloud providers.

“Multinational companies such as Netflix, Facebook and Instagram can also host a lot of their data here. That improves the quality of service and reduces the cost of storage,” he added.

 


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