Telecom
Things Subscribers Must Know about MNP
![Eugene Juwah, EVC, NCC](https://www.nigeriacommunicationsweek.com.ng/wp-content/uploads/2014/06/juwa231_27.jpg)
Mobile Number Portability is a new service offered by all mobile service providers that allows you to switch over to another service provider while retaining your existing mobile phone number.
This process is called porting.
Number portability continues to grow in popularity, creating more competitive markets and greater choice for subscribers.
Here are 15 things you need to understand how the service can better work for you:
1. MNP allows subscribers to migrate from one mobile service provider to another without changing their mobile phone number. It empowers subscribers to terminate their relationship with their current network service provider if they are dissatisfied with the quality of services provided.
2. The service is provided by all GSM mobile operators in Nigeria- MTN, Globacom, Etisalat, and Airtel- free of charge.
This, however, does not apply to Fixed Number Portability, FNP, or any other form of number or service portability.
3. All mobile phone users, no matter the type of your subscription or plan – pre‐paid/pay-as-you-go, post‐paid/contract, simple/single number or complex/multi number – can take advantage of the service. Individual numbers are ported separately as separate transactions using the same procedure as for a single number account except that the numbers may share the same porting request form.
4.Subscribers must visit the customer care office, retail shop or outlet of their chosen new service provider to request to port their number.
Porting cannot be done via telephone calls, text messages, online or other electronic means. Deferred or delayed porting is not permitted. Only real-time porting of numbers is allowed.
5.You must present valid identification documents- passport, driver’s license or an official identity card that has your picture on it- as for proof of identity.
A webcam is used to capture your image in the absence of proper identification documents.
6.Your new network needs to check for credit worthiness to ensure that the request to port a number or numbers is not malicious.
7. To port your number, you would be asked to complete a Port Request Form. You would then be asked to send a text message with the word “PORT” to a short code “3232”. Porting is completed within 48 hours.
8. A new SIM card is issued every time you port your number to a new service provider. Your old SIM card ceases to be useful once the porting process has been completed.
9. Subscribers to any network can port at any time and as many times as they like in a given year. However, porting to a third operator or back to your original operator is restricted within 90 days of a previous port.
You would need to follow the same procedure each time you decide to port your number or return to your previous service provider.
10. Information on the progress of your porting request is sent via SMS. You can change your mind at any time before you receive confirmation SMS is sent. Cancellation of porting request or porting process is not acceptable once you receive confirmation.
11. Service from the old service network operator may be lost within an hour of notification by SMS of completion of porting request.
12. Your call charges may change to reflect the tariffs of the new network operator.
13. Voicemail, SMS, MMS and ancillary services would need to be reset with the new service provider. Messages sent to you prior to porting may be lost.
14. Pre‐paid subscribers cannot take outstanding credits while switching to the new service providers.
15. Post‐paid subscribers must settle outstanding bills to their previous service provider, including any early termination fees, before the porting process can commence. A final bill for usage up to the time the number is ported would be sent to the new operator.
Telecom
Toriola, MTN Nigeria CEO again Defends Tariff Hikes amidst Backlash
![](https://www.nigeriacommunicationsweek.com.ng/wp-content/uploads/2025/01/MTN-Karl.jpg)
Karl Toriola, chief executive, MTN Nigeria has defended recent tariff hikes by mobile network operators, stating they are essential for the “survival” of the telecoms industry in Nigeria, despite significant criticism.
![Toriola, MTN Nigeria CEO again Defends Tariff Hikes amidst Backlash](https://i0.wp.com/www.nigeriacommunicationsweek.com.ng/wp-content/uploads/2025/01/MTN-Karl.jpg?resize=530%2C235&ssl=1)
Karl Toriola, chief executive, MTN Nigeria
The Nigerian Communications Commission (NCC) granted mobile network operators permission to raise tariffs by up to 50% last month, a change reportedly implemented on 11 February.
The increase has sparked public outrage, as mobile connectivity has become a vital necessity in daily life across the West African nation.
In an interview with Developing Telecoms, Toriola pushed back against criticism that the price surge was excessive, arguing that tariffs should have increased by approximately 300% to reflect the naira’s sharp devaluation and the country’s soaring inflation.
Addressing the impact of currency devaluation, Toriola emphasised that MTN purchases network equipment and software in US dollars, a process that has become significantly more expensive. With the naira’s decline, operators are now receiving three times fewer dollars than they did in 2023, making operations more challenging.
In February 2023, businesses could exchange 460 naira for one US dollar, but the currency has since devalued sharply. At the time of writing, a single dollar was worth 1,510 naira.
As Nigeria grapples with the sharp devaluation, MTN has been severely affected.
The company was technically bankrupt in 2023 as its liabilities surpassed its assets—a deeply concerning issue for the wider MTN Group, as Nigeria remains one of its highest revenue-generating markets.
“Because of these factors, we’ve seen our costs rise dramatically. The cost of leasing tower space and supplying energy to cell sites increased by 120% in the first three quarters of 2024. So, in comparison, a 50% tariff increase is not that high,” said Toriola.
Telecom
IoT West Africa & Data Centre Cloud Expo 2025 Set to Boost Africa’s $180Bn Digital Economy
![](https://www.nigeriacommunicationsweek.com.ng/wp-content/uploads/2025/02/IMG-20250218-WA0013.jpg)
The IoT West Africa & Data Centre Cloud Expo 2025, co-located with Power and Water Nigeria, is poised to play a crucial role in boosting Africa’s digital economy, projected to reach $180 billion by 2025 and contribute 5.2% to the continent’s GDP.
Organized by Vertex Next, the three-day event will take place from May 13th to 15th, 2025, at the Balmoral Convention Centre, Federal Palace Hotel, Lagos. It will convene government leaders, industry experts, investors, and innovators to explore the latest advancements in IoT, AI, cloud computing, digital infrastructure, and energy solutions.
In a statement made available to journalists in Lagos, Vertex Next Managing Director, Shitij Taneja, stated that this influential event will significantly contribute to the continent’s digital economic growth.
He assured that the expo will feature a comprehensive conference program focused on the transformative power of IoT, AI, and digital technologies across various African industries.
According to Taneja, discussions will center on how these technologies drive economic expansion, improve connectivity, and increase efficiency in key sectors like telecom, energy, finance, and e-commerce. Government officials and business leaders are also expected to collaborate on strategies for scaling digital infrastructure and leveraging data for innovation and sustainable development.
As demand for secure, efficient, and scalable digital infrastructure surges, Africa’s data center market is expected to grow at a CAGR of 12% through 2030, reaching a valuation of over $5 billion.
The expo will feature high-level discussions on critical infrastructure development, investment opportunities, cybersecurity, and AI-driven data center expansion. Thought leaders from global cloud and data center giants will share insights into building future-ready facilities that power industries and drive economic progress.
With Africa’s power sector undergoing transformation, discussions will focus on smart grids, energy storage, and sustainable power solutions to support the continent’s growing digital economy.
The African Development Bank estimates that investment in energy and utilities must increase to $70 billion annually to meet rising demand. Industry leaders will explore the role of IoT and AI in optimizing utilities, managing resources efficiently, and developing smart, connected cities.
The rise of digital banking, fintech, and e-commerce is reshaping consumer experiences and financial transactions across Africa. The fintech sector alone attracted over $3 billion in investments in 2023, and e-commerce is projected to exceed $75 billion in value by 2028.
This expo will highlight how automation, AI, and IoT are creating secure, seamless, and scalable financial solutions, ensuring that businesses stay ahead in the fast-paced digital landscape.
Taneja disclosed that the IoT West Africa & Data Centre Cloud Expo 2025 aligns with Nigeria’s National Digital Economy Policy and Strategy (NDEPS) and Agenda 2063 of the African Union, both of which prioritize technological innovation, digital infrastructure, and economic diversification.
By bringing together policymakers and industry stakeholders, the event aims to support regulatory frameworks for digital transformation, foster collaboration between the public and private sectors, encourage foreign direct investment (FDI) in ICT and energy, and accelerate initiatives such as Smart Cities and e-Governance.
Telecom
NITDA Pledges to Foster Innovation with Cloud Infrastructure and AI Applications
![](https://www.nigeriacommunicationsweek.com.ng/wp-content/uploads/2024/12/NITDA-logo-newest.jpg)
National Information Technology Development Agency (NITDA) has reaffirmed its dedication to fostering an innovative ecosystem that balances regulation with industry growth. The agency is investing in cloud infrastructure, data classification, and AI applications to establish Nigeria as a leading digital hub in Africa.
Kashifu Inuwa, NITDA’s Director General, emphasized this commitment while speaking at the Africa Hyperscalers Digital Infrastructure Outlook 2025. The event gathered industry experts to explore Africa’s role in the expanding global AI-driven infrastructure boom.
In his remarks, Inuwa highlighted NITDA’s dual regulatory framework: rule-based regulation, involving strict compliance guidelines, and non-rule-based regulation, which allows for industry-led innovation with established benchmarks.
“Before we regulate anything, we need to be aware of the landscape, we need to be intelligent, we need to have data and make sense out of that data, we need to be dynamic because technology is fast-changing and we need to develop that agility within the regulatory framework,” Inuwa stated.
He also discussed the Cloud First Policy, introduced in 2019 to discourage excessive reliance on physical data centres. This policy encourages government agencies and private businesses to leverage cloud computing and digital solutions. Initially, businesses were granted waivers to use public cloud infrastructure, but NITDA is now pushing for local data centres to enhance their capabilities.
A major milestone for NITDA was its successful engagement with global hyperscaler providers, including Google Cloud, which pledged to collaborate with local data centres to drive cloud adoption and establish a hyperscaler data centre in Nigeria. This follows a meeting between Google CEO Sundar Pichai and President Bola Ahmed Tinubu in Paris, where the President shared his transformative ambition for Nigeria.
To further drive cloud adoption, NITDA is finalizing a framework that will mandate data classification, ensuring that certain data categories remain within Nigeria. This move is expected to attract more cloud service providers and bolster the country’s digital sovereignty.
Emphasizing the importance of AI applications, Inuwa disclosed that NITDA is prioritizing AI to enhance governance, regulation, and service delivery. He asserted that AI can revolutionize governance and business operations by automating processes, enhancing regulatory efficiency, and developing knowledge management systems.
Dr. Nadu Denloye, Co-founder of Telnet Nigeria Limited, also spoke at the event, highlighting Africa’s remarkable digital transformation driven by connectivity advancements, cloud adoption, data centres, AI, and a growing digital-native population. She expressed confidence in crafting solutions to drive Africa’s digital growth.
Other notable panelists included Dr. Ayaotunde Coker, CEO Open Access Data Centres and Chairman of the Africa Data Centres Association; Johnson AgboGbua, CEO of Kasi Cloud; Obinna Isiadinso, Data Centres Global Sector Lead at International Finance Corporation; Kazeem Oladepo, Chief Operating Officer at IHS; and Abibat Kazeem, Commercial Director at Bayobab.
This commitment by NITDA underlines its dedication to advancing Nigeria’s position as a digital leader in Africa through innovative solutions and strategic regulations.
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