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MultiChoice Converges Futuristic Technologies at Command Centre

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MultiChoice Africa proves its mettle by taking up cutting-edge technologies in digital broadcasting converged in its Command Centre, which enable the company beam clear signals to subscribers around Sub-Saharan Africa.
The Command Centre is the heartbeat of MultiChoice’s African operations, constantly monitoring the pulse of every channel on DStv and ensuring that subscribers in all the countries receive clear and uninterrupted signals. The centre’s most critical role is to ensure that things stay in sync with the complex satellite broadcasts that bring DStv channels to the continent.
Nested in the imposing MultiChoice complex located in Johannesburg, South Africa; the centre has rows upon rows of monitors simultaneously displaying all of the channels being broadcast on DStv. A massive central plasma screen can display four channels at once for closer viewing, with another six slim LCD screens flanking it. All the screens are fed from a rack of satellite decoders (more than 100 different types and models) which decipher signals, ensuring that what viewers at home see are well monitored, and down times mitigated.
In addition to these are large suspended plastic domes used to beam sound to individual operators so that they can check the sound quality of any broadcast, at the push of a button.
According to Llewellyn Pillay, manager, “the Command Centre is the centralized administration and monitoring point that ensures that MultiChoice Africa provides the best quality service to its customers. We make sure that everything goes on air as it should, and if anything goes wrong, we ensure that it gets fixed very quickly.”
The centre uses a collection of both machine and human monitors to watch video and sound quality. Any distortion or unwanted sound triggers an alert, and immediate action is enforced.
The Command Centre also monitors the Extended Electronic Programme Guide (EEPG), which is a detailed listing of every programme on all the DStv channels. For example, a movie on Movie Magic channel would have listed its start and end times, a summary of the movie’s plot, main cast and year of release.
Given the array of programming on the DStv bouquet, the EEPG helps viewers to get the most out of their subscription. The Comand Centre contributes by ensuring that the EEPG is always accurate for the programmes being broadcast at a particular time.
In addition to all these technological achievements, MultiChoice uses four different satellites to cover all of Africa alone. It was recently reported that the company reserved a space in Intelsat’s IS-20 scheduled for launch in the first quarter of 2012, which will  replace the Intelsat 10 satellite and will provide services to Africa, Europe, the Middle East and Asia.
The Eutelsat W4 satellite for example, broadcasts programmes first uploaded in South Africa to be received in West and Central Africa through a satellite uplink facility in Spain. More so, the signals of the SuperSports channels face a round trip of around 70,000km to reach a subscriber in southern Africa – a distance covered in just seconds.

 


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Idris, Information Minister Says Only NBC can Suspend Broadcast Licences

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Mohammed Idris, minister of information, has reacted to the closure of Badeggi FM radio station in Niger state.

Idris, Information Minister Says Only NBC can Suspend Broadcast Licences

Mohammed Idris, minister of information,

On Friday, Umar Bago, governor of Niger state, ordered the commissioner of police to seal off Badeggi FM radio station over alleged incitement of violence.

A statement by Bologi Ibrahim, chief press secretary to the Niger governor, said the “daily activities of the radio station have been unethical”.

“Governor Bago also accused the owner of the station of incitement of the people against the government and directed that the license of the radio station be revoked,” the statement reads in part.

Reacting in a statement at the weekend, Rabiu Ibrahim, special assistant (media) to Idris, said the ministry has noted concerns raised by stakeholders in the media industry over the governor’s directive.

Idris said the National Broadcasting Commission (NBC) has the legal authority to suspend or revoke broadcast licences.

“While acknowledging the concerns raised, the Ministry notes that the suspension of broadcasting licenses falls within the purview of the National Broadcasting Commission (NBC), as stipulated by law,” he said.

“In light of this, the Ministry welcomes the decision of the Niger State Government to formally report the perceived “unethical behavior” of Badegi FM to the NBC for resolution.

“The Minister appeals to all parties to remain calm, assuring that the NBC has the necessary mechanisms to resolve the issue in a fair and impartial manner.”

According to the information posted on its website, Badeggi Radio 90.1 FM, Minna, is a private radio station established in 2020 by Shuaibu Badeggi.


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Government of Ghana Slams MultiChoice, Insists on DStv Price Cut

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Samuel Nartey George, minister for Communications, Digital Technology and Innovation, Government of Ghana, has accused MultiChoice Ghana of showing disregard for Ghanaians by refusing to reduce its DStv subscription fees despite favourable economic indicators.

Government of Ghana Slams MultiChoice, Insists on DStv Price Cut

In a social media post on Sunday, August 3, the minister said the company’s latest statement vindicates his long-held view that it does not take Ghanaians seriously.

“I have read the release by DStv Ghana and taken full consideration that they vindicate my earlier position that they simply do not take the Ghanaian people serious enough,” he wrote.

The minister had earlier given MultiChoice Ghana a seven-day ultimatum, ending August 7, to review its bouquet prices downward or face the suspension of its operating licence by the National Communications Authority (NCA).

He cited the cedi’s appreciation, dropping inflation, and reduced fuel prices as justification for the directive.

But MultiChoice, in a statement dated August 3 and signed by its Alex Okyere, managing director, said while it acknowledges the recent economic gains, it finds the demand to reduce prices untenable.

“While we appreciate the recent appreciation of the Cedi (which we have never referred to as a ‘fluke’), it is not tenable to reduce the DStv subscription fees in the manner proposed by the Minister,” the statement said.

The company said it had engaged the Ministry and the NCA in good faith and remained committed to resolving the matter through constructive dialogue for the interest of its stakeholders and staff.

Sam George, however, dismissed these claims, noting that the company responded differently when it was faced with similar pressure in Nigeria.

“The same group operating in Nigeria reversed price increases when the Nigerian authorities sued them. The Nigerian House of Representatives took the matter up and ordered a suspension of the increases. They complied,” he said.

He also revealed details of an alternative proposal by the company, which he rejected.

According to him, MultiChoice had suggested maintaining the current prices while halting the transfer of revenue to their headquarters.

“In all honesty, that offer lacks any logic in my estimation. The essence of my action is to see Ghanaians pay a fair price for the services offered. How does this proposal solve the real issue?” he asked.

I have read the release by DStv Ghana and taken full consideration that they vindicate my earlier position that they simply do not take the Ghanaian people serious enough.

The same Group operating in Nigeria reversed price increases in Nigeria when the Nigerian authorities sued them.

The Nigerian House of Representatives took the matter up and ordered a suspension of the increases. They complied.

This year, in April, at a time the Ghanaian cedi had seen a ~10% appreciation against all major currencies, inflation had dropped by over 5% and fuel prices had also dropped, DStv announced and implemented a 15% increase.

I believe in the interest of transparency, I make public the alternate proposal that DStv offered to me that I flatly rejected.

They proposed that I allow them maintain the collection of the exorbitant bouquet prices as they stand but order them not to send the revenue to their headquarters.

In all honesty, that offer lacks any logic in my estimation. The essence of my action is to see Ghanaians pay a fair price for the services offered. How does this proposal solve the real issue?

For far too long, corporations have fleeced the Ghanaian people.

There has been a RESET and it demands a new style of public service that is fiercely protective of the Ghanaian people.

I remain empathetic to the Ghanaian staff of DStv but I believe that they should stand with the rest of us as we demand what is right for us.

I remain open to “constructive engagements” that are centred on PRICE REDUCTION. Anything else is tangential and of no consequence.


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SERAP Issues 48-Hour Ultimatum to Niger Governor Over Badeggi FM Closure

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Socio-Economic Rights and Accountability Project (SERAP) has given Governor Umar Bago of Niger State a 48-hour ultimatum to reverse the decision to shut down Badeggi FM 90.1, a privately owned radio station located in Minna, the state capital.

Governor Umar Bago

SERAP made the demand in a letter dated August 2, signed by its Deputy Director, Mr. Kolawole Oluwadare. The organisation described the governor’s directive as arbitrary and unlawful, urging immediate reinstatement of the station’s licence and withdrawal of the alleged threat to demolish the premises.

The group also called for the protection of the station’s owner, Mr. Shuaibu Badeggi, and staff members, citing rising concerns over media repression. It warned that the government’s actions risk violating Nigeria’s constitutional provisions and international obligations on press freedom and human rights.

Gov. Bago had, on August 1, ordered the immediate closure of Badeggi FM, citing unethical journalism, incitement, and opposition to his administration’s New Niger Development Agenda.

He directed the state’s Commissioner of Homeland Security to profile the owner and also threatened demolition of the station’s facility.

Reacting to the development, the Nigerian Bar Association (NBA) described the action as executive rascality, stating that only the National Broadcasting Commission (NBC) has the authority to revoke a broadcast licence.

NBA President, Mr. Afam Osigwe, urged security agencies to disregard unlawful orders that undermine constitutional rights.

SERAP warned that failure to comply within the specified timeframe would prompt legal action to uphold the public’s right to access information and protect media freedom in the state.


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